Wanted a 2nd opinion on "need new tires" from dealer's service department during oil change. Dee's…read moredid a complete, free inspection of my vehicle, showed me the results. No tires needed at this time! Will be giving them all my vehicle service work from now on. Retired woman who can rely on Dee's to give me honest and sound advice on necessary repairs.

On a road trip from Chicago to Mt. Rushmore we were traveling through Onalaska when our oil…read morepressure light came on. We called Dee's the next morning and explained our situation. They able to get our car in right away, diagnose the problem--a faulty sensor, get the part from another location, fix the issue, and get us back on the road in just over two hours. Instead of waiting in the shop, one of the guys drove us to a local diner so we could have breakfast. Not only was it incredible service, but they only charged us for the part and a half-hour of labor! I almost feel like we were lucky to have the problem in Onalaska so we could receive the excellent service from Dee's Auto Care Specialists.

I have been going to Andy's Auto in Onalaska for years. Before that I went to a few other…read moremechanics. I was referred to Andy's and am so happy I did! They are the BEST! I don't think I can say enough good things about them! One thing that is priceless is they will never recommend fixing your car if it's not worth it, but will do it if that's what you want to do. I wish there were better words to use. Just absolutely the best place to go! You won't be sorry, I promise!

Superior Service, honest, straightforward, and will not fix whats not broken or in need of repair…read more Will save you money and time having Andy do your service work on your vehicles.

I was parked outside in Onalaska the week of the January BIG FREEZE. It ended up cracking my…read moreplastic Dodge oil filter housing, creating a leak. Needing to be replaced w a metal one. I live in the cities & reached out for a few quotes there. My mom lives here, always talks up the wonderful service she gets. I emailed for a quote. Luke's was the only one that asked for my VIN. Which i appreciated; means they're confirming what they're looking at! Luke's came in about $150-$200 to the lowest cities quote. Factoring in the fuel i'd burn through to get here, i determined they were worth it! When i received the quote back they were upfront that they couldnt get me in for two weeks. A few days before the appointment i called to inquire about how long the fix would take? And if they could give me a ride the few miles away during the fix? Chad said it would be about 3 to 3.5 hours and i could get a ride. Wonderful. Upon arrival i sat in the cozy & well lit waiting area....as i chatted up the desk fella, i asked his name? Chad. "Oh hey, we've talked a few times!" As we discussed my repair; he said he would recommend the Chrysler plastic/aluminum housing; gave the reason. He said it was the same price so i told him to go ahead w the Chrysler housing. Thanks! A friendly fella brought me home. Friendly Carl picked me up. When i paid i asked Chad "who was the fella that brought me the first time?" Chad "Luke" Me "ahhhhhh" Chad "yes THE Luke" Me "well awwwww lovely" Luke's provided a wonderful & friendly experience. Their prices were reasonable. BTW dropped off my truck @ 1:00, Chad called @ exactly three hours; 4:00 as quoted! With Luke's providing great service, comfortable waiting area, reasonable pricing and just a fantastic & friendly crew...that's essentially the Whole Package. Maybe....i will start planning my oil changes for when im in town? I prefer to support small, local and awesome. Thanks Luke's; one satisfied customer & a new fan!

While the place may be listed 5 stars and is good for other things, they missed the diagnostics on…read moremy vehicle which was a BIG deal due to the price difference. I was told it needed a new motor by Luke's after they ran a few codes and did nothing else to see the status of the motor. Had it towed to my mechanic 20 miles away and he did a proper more in depth diagnostic and found that the motor was fine and that replacing the timing chain would do. SUV is fixed and running great and quieter than it ever has been. Maybe they will read this post and try harder next time. Probably should request the money back for the diagnosis that they charged me which could have been done at Autozone for free and been just as helpful.