We placed our father at this facility and it was the absolute worst experience. They allow…read moreresidents to wonder and sleep wherever without supervision. My dad had an injury apparently at the hands of another resident and they did absolutely nothing and took zero responsibility. I would proceed with extreme caution prior to trusting them to take care of your loved one.

Great Community! Staff is very caring and goes the extra mile to make sure they are engaged. We are…read moreso thankful for this community.

Amazing care during COVID 19. My dad even looks better now than when we saw him in March -- around…read morethe shut down. Moved dad 4x for negligence. THIS is his permanent home before heading to heaven. **********Highly Recommended ***********

Although I cannot afford Anchor Way - it was a little out of my dad's monthly budget -- it is a…read morewonderful place for your loved one. I did a lot of research and would love to put my dad here. The owner took her time (Ms. Woods) to tell me how and why she started and gave me a lot of helpful information. She is currently working with a few internal families to help them with care pricing, so she was unable to extend the courtesy to us -- which is understandable. The price was reasonable and I can say wholeheartedly that I could recommend this location and staff. Caroline Vigilante

My initial contact with Timeless and my conversation with co-founder Tanner Landry gave me the…read moreimpression that he genuinely cared about the residents and his staff. Tanner was very personable, pleasant, and transparent.  After touring the facility, my husband and I were certain this was the place where we wanted my mother to reside. A very clean & fresh environment with lots of natural light as well as being a very beautiful and spacious facility.  Cassie, the care manager, came to our home and did an assessment of my mother and was so down to earth and friendly. She helped put my mind at ease and I had confidence that the high level of care my mother would require would be received from Timeless staff. We decided that we wanted Timeless Assisted Care Home to provide the respite care for our mother for two weeks. The level of care and quality of the meals, as well as the professionalism and caring attitude of the staff, exceeded our expectations. My mother enjoyed the positive vibes and upbeat interactions. In terms of communication, Cassie kept me informed of all developments. Justin Brucks, also co-founder, was so friendly and welcoming! He ensured my mother's room had enough space for her belongings and assisted me with packing my vehicle upon checking out. He was present each day I visited and that was reassuring to see the owners on the property to help in anyway!! Due to me caring full-time for my mother and lack of quality slept for almost a year, this respite stay was such a blessing from the Lord! I slept through the night every night for the first time in almost a year!  I did not experience any anxiety or worry at all during my two week respite break and I chose to do nothing but sleep and relax. The staff did a fantastic job caring for my mother. When I would visit everything was in order and my mother was always clean and comfortable. The integrity of her skin was never compromised especially since she's incontinent. I highly recommend Timeless! You will not be disappointed. Believe me I've tried the "big box" facilities on more than one occasion and those experiences were awful to say the least. I've walked this caregiver/daughter journey for 12 years with two parents and have seen and experienced a lot first hand . As a result, I have quite a bit of knowledge and experience regarding long-term care services.

Timeless Care Homes is just... "different." You sense it the moment you walk into the home and…read moreevery time you interact with one of the caregivers, owners, residents, or neighbors. "Love leads here" is how I've come to think of my many experiences there. It's obvious that residents are given tons of individual attention, time, and care. There are always interesting and fun things happening inside of the home and you can tell that the people living there truly feel like they are "at home." Everyone is always smiling and laughing, and LIVING!!! Add to that, top-notch, compassionate, qualified caregivers and an impeccably well-maintained and appointed home and you really can't beat it. I wish more people could experience the quality of care and thriving daily environment that Timeless Care Homes provides to its residents every day. Such a great place filled with even greater people!

5 star location, amazing hospitality and service from the staff that it has held to the highest…read morelevel of accountability. They are wonderful and generally have a wait list. If you can get in, please do not hesitate. Your family member will be so taken care of, this places is unlike anywhere else.

I am a care partner who visits Colonial Gardens frequently. I am filled with joy at how happy the…read moreresidents are. The staff is fully engaged with them and are often seen giving hugs and lots of special attention. I love the large open area with bay windows opening up to the park-like setting in the back. This community has a warm , friendly and caring atmosphere.

My family was looking for the right place to transition my parents to. We searched for a senior…read morecommunity near my home and amenities. We fell in love with the Vantage's spacious living spaces, friendly residents and even friendlier team. Outside of the onsite amenities, the staff won my parents over. Tierra and Jessica were really great to work with and made my parents feel right at home in their new environment.

My mom lived in memory care at this facility for over 6 years. It a nice facility and the…read morecaretakers seem very compassionate. We moved mom to a different facility four hours away, not because we were not happy with the Vantage. What bothers me is the fact that I received no sympathy card upon my mother's passing, just one month after moving her from the Vantage. Maybe it isn't policy to send a card when a resident doesn't pass away in a facility but it seemed strange since she had been there over six years. Even the person in charge of memory care commented on how long she had lived there. If it isn't policy then maybe it should be. I'm very disappointed in this facility after having a long relationship with the staff and caregivers. Very disappointed. I suppose since the money wasn't rolling in anymore they don't really care.

As a family member of a new resident to Ridgmar Place, I am working to share my amazing experience…read morewith the team! From the moment we toured the property we felt at home and this feeling continued to grow stronger and deeper after my mother-in-law moved on just four or so weeks ago. Everyone on the team has extended a warm welcome with special kudos to Christine B. Christine gently, diligently and warmly greets visitors and residents alike always paying special attention to family and resident needs. Her warmth and generosity are evident in her leadership and presence at the front desk. The assistant director, Kristy F. has played an important role in helping my mother-in-law feel like an important part of the community. Please extend our appreciation to her and to Cathy M., Maria M. & Tracy P. for consistently going above and beyond!!! Service Above Self should be the team's motto...you walk in love, commitment and tenderness and for this we are most grateful! Thank you for making the housing transition stress free for us...this is the best decision we have made on behalf of my mother-in-law! We look forward to sharing many more memories with you and your amazing team. Please share our kudos and appreciation with you!

My mother in laws apartment has not been cleaned in a month and is over run with bugs. Its so bad…read moreshe has a can of raid on her walker. It is gotten so bad that we are moving her in with us while on a wait list for a new place. They are not living up to their lease with cleaning yet demanding my mother in law give two months notice. Nor are they giving a break on rent for not cleaning. The attached pictures were taken the day of her last cleaning. We have been leaving messages all week for the manager (Joy I believe is her name used to be Courtney) and were still waiting. So bottom line don't let your loved ones move into this dump.

From the first visit we were impressed with the Staff and facility. We just moved our mother in…read morelaw there last week. The Staff has been phenomenal in helping her adjust to the new surroundings. Her room is beautiful and spacious. She has loved the meals, and enjoyed the activities. We will write another review in a few months, and highly recommend Bethesda Gardens.

Our loved one had very good care while living at this facility. Yes, it's difficult to get enough…read morestaff these days, but the staff they have take very good care of the tenants. It was always clean and the food was good. My father visited everyday, so we know that the care was consistently good. Every time our loved one had an appointment, she was ready on time, clean, dressed, and ready to go. The staff builds relationships with the tenants and seem to really care about them. At the end of her life, they were so compassionate and caring. I was very moved by the treatment they gave her. Even the hospice nurses commented about how well the people are cared for at this facility. They said there was no need for her to go elsewhere, because they felt confident in their care of her. This is a difficult situation for anyone, and it's not an easy job. They really do a good job of it and are upbeat and cheerful, as well.

Friendly caring staff and very clean. Not a place you hope to need but if you do I give them a…read moredefinite two thumbs up

The staff is attentive, competent and friendly, but there is a very big problem: the food…read more Typically overcooked to mush, flavorless and sometimes literally unidentifiable, it's a huge demerit for this place. My mother, a patient who is not at all a picky eater, has been unable to force down several of her meals. In one instance, an entree identified as "fish" was cooked to the point of petrification and could not be cut with the supplied plastic serrated knife. She gave up on that one. We have resorted to bringing in food to her as often as possible. A top-to-bottom review of Stonegate's food service should be the first step on the road to decent meals for its clients.