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    FlexABLE - Assisted Stretching

    5.0 (1 review)
    Open 9:00 am - 6:00 pm

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    Personal training

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    2 years ago

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    YMCA Allard Center of Goffstown

    YMCA Allard Center of Goffstown

    2.2(5 reviews)
    2.2 mi

    I have been assisting my daughter as a helper with her one year old and 3 year old at the YMCA pool…read morefor 2 years. I have filled out a form with personal information, been photographed and provided my license. This past week, I went as usual, was told my photo was terrible, was rephotographed and then told I needed to pay. This has never happened before. The two women at the desk told me that it had been other workers at reception who should not have let me in, but they were the checkers that have let me in before. The two receptionists were not willing to listen; they were not willing to accept that they were switching conditions for my participation. They offered to "sell" a day pass. Then said we didn't have to pay for it. The YMCA advertises itself as a warm, welcoming, supportive environment for all manner of families. The experience left me with a deep sense of not belonging. I was there simply to assist my 17 month old granddaughter in the pool. I was very uncomfortable. The welcoming environment should begin at the reception desk. The receptionists are woefully unskilled at dealing with their customers. My daughter pays $100 a month for a family membership.

    I have been doing water aerobics for five years in the teaching pool at 5:30 in the morning and…read moreever since before Christmas myself and other participants have been complaining about the temperature of the water. Before Christmas, the water used to be between 90 and 92 since Christmas it has been anywhere from 86 to 89 the last day I was there I was told by the lifeguard that the water would be a little cooler today because it was cloudy they were adding cold water to the pool to clear it little by little each day. I had a pool for 30 years and I never heard of adding cold water to clear up a cloudy pool . I was always under the impression to clear a pull up from clouding as you add clarify ,that day when I left the pool the front desk I said goodbye and the person at the front desk said see you tomorrow I said no you won't because the water in the teaching pool is too cold and I won't be back for a couple of weeks that person said to me oh yesterday that pool was 93° I said no it wasn't the next day on your website on fb it stated that the heater was being repaired. So obviously that pool was not 93 and we had been complaining about it for two weeks. I do hope that when I return the water temperature is warmer. I know that pool is used for people that have arthritis and prefer the water to be warmer.

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    YMCA Allard Center of Goffstown - Exterior

    Exterior

    YMCA Allard Center of Goffstown
    YMCA Allard Center of Goffstown

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    FlexABLE - Assisted Stretching - physicaltherapy - Updated June 2026

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