Rick was very responsive and patient with all our questions. He went the extra distance to explain how the system worked and double-checked to make sure we understood the details. KGR read more

I contacted Ken Magoski and Rick Pearson at Flexstones.ca or Flexstone coatings in Vancouver in 2019 to resurface my deck. They assured me their product was the best around and they would give me a 25 year warranty if I had one of their contractors, Kevin Spafford, install the Flexstone coatings product. Well, so much for all the promises of a fantastic product. I paid extra money to have it installed over 3/4 inch plywood panels to ensure a good adhesion. The product did not adhere to the plywood in many sections and the bubbling has continued to expand. I have written and spoken to Rick many times, and there are always promises of dealing with the issue, but we are now in 2024 and the problem persists and no one has come to deal with it. Most of my emails and phone calls are ignored. Kevin has promised to come on more than a dozen occasions and always fails to show up. The only way to get their attention is through arbitration. My advice is to stay clear of this product and company. read more

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This review is from some time ago but hearing from an acquaintance that they did the same thing again, I felt compelled to write. And after spending time researching them, I really think the public needs to know about them. This outfit has gone by many different names but you can equate this current iteration to Drytech. They sell a urethane coating that is supposed to seal up an existing surface, which it probably does. However the road from having a surface that needs a repair to having this supposedly wonderful coating is where they have failed miserably. I have been on a job where I witnessed their contractors show up, spend some time doing minimal prep then leave. Show up again, spend time smoking and not doing much and so on. I guess they bill by the hour. The job hold up is one thing, but then when they starting applying their surfacing to a poorly prepped surface that is another entirely. The real kicker though is that they then demand payment and threaten to take the home owner to some kind of construction tribunal court. Then after things are supposedly settled, as in they are off the job, the homeowner finds out they have put a lien on the property. The cost to remove the uncured goop they lay down is criminal and absolutely no support from them. Really folks, stay far far away from these people. Only bad things come from them. read more

Stay far far FAR away from Drytech. We chose Drytech over other contractors because they had a physical office, been in business for 20 years, and a good standing with the Better Business Bureau (BBB). We could NOT be more WRONG. We hired Drytech to rebuild our aging sundeck early July 2014 which was promised to be completed in a month's time. Fast forward ONE YEAR LATER, the whole thing ended with us taking Drytech to ARBITRATION. As other reviewers have indicated, Drytech hires sub-contractors to do the actual work. Within a week of starting, their sub-contractor got in an argument with their carpenter, and BOTH LEFT THE JOB. Instead of getting a replacement carpenter, Drytech hired random workers from Cragislist to continue the job, some of whom jumped into our backyard pool to cool off in the summer heat! By Dec 2014, the deck had been half-built, torn down due to improper construction and then rebuilt all over again but with so many deficiencies that we escalated matters with Drytech's owner and president, Ken Magoski. That's when we realized why Drytech was in such disarray. Ken is breathtakingly useless. Don't be taken with his sweet-talking demeanour...his business practices are in the finest traditions of shady used car salesmen you see on tv. When he came over to inspect the unfinished deck, he blatantly dismissed 90% of the deficiencies, save for a couple of trivial problems that he himself attempted to fix with an electric drill and some glue. As a sanity check, we got a Professional Quantity Surveyor to assess the deck and produce a report outlining all the outstanding deficiencies...which Ken still dismissed. To top it off, Ken asked us to pay up, but quoted an amount that was 20% MORE than the signed contract! When confronted, he explained it by saying he's got a lot of difficult to keep track of paperwork. Reality? A feeble attempt to swindle us for more money. Don't take your eye off this guy for one second. Taking things up with the guy at the top usually produces results. But in Drytech's case, the guy at the top can't do basic math, pays little to no attention to emails, and has no interest in customer satisfaction. To sum it up, go with Drytech if you: - Enjoy having your project delayed TEN TIMES longer than promised - Need practice remembering the names and faces of random Craigslist workers on your property who may or may not show up day to day - Like educating the president of a 20 year old company that common courtesy includes not trespassing on your property unannounced - Want first hand experience going through the BC Arbitration process read more

These guys are terrible. They dont do the roofing work themselves. They take your money, hire a subcontractor then tell you to deal with the subcontractor for all the problems they leave behind. My roof was leaking in two places after thier work and then they tried telling me it wasnt the roof that was leaking. However once they finally showed up and did some caulkign the leak never re appeared. My chimeny guy asked me if i did the work myself as it looked like it was done my an amatuer. Run away from these guys... Fast.... read more

We had a terrible experience with Drytech re-doing our roof. Firstly we had problems with them when they installed the roof - they left spots of black tar on the exterior walls of the house and even on our plants! They attempted to clean it up several times but it was never fully cleaned. They installed the roof in Summer 2014 and by the first big rain that winter we had our first of many leaks. The roof has leaked in at least 5 different areas (our bedroom, in 2 areas kitchen, entryway, living room). Each time that the roof leaks it causes water damage inside of our house. Drytech would come and 'patch' the roof wherever they thought the leak was coming from. The roof would literally leak in the exact same spot several times before it was resolved. The owner admitted the product he used on our roof was 'problematic' and told us he would re-do it with a new product. However, he later took that back and said he wouldn't redo the roof and would continue to only patch problems. We finally had to get our roof re-done with another contractor this year because we couldn't stand to have more leaks spring up and cause further interior damage. Drytech's customer services was also awful. Warning to future customers - stay away! read more