I hired these guys to do new construction, whole house flooring, even though they were a few…read morethousand more than the other guys but I wanted to use a reputable local company. They fixed issues that were happening while installing like bubbling from debris under LVP, stair nose trip hazard at the top of the staircase. They tossed white grout water out of the 2nd story window all over my black stucco. After 6 months tiles were loose in the master bathroom. Noah came to inspect and gave me a quote for $1200 to fix it. I'll stick with the other guys on the next one! Could have easily give these guys five stars but incompetence and greed were more important to these guys but thats just my experience.

I wouldn't work with Noah Denny again. He can come to your house to write up a quote, but won't…read moreoffer himself to come out to address the issues of the quality of work. He sits behind texting and I called to express my dissatisfaction of the quality of the work. They've been paid in advance for the job and there's no ownership in at a minimum acknowledging what I'm describing and showing via pictures and video. The crew left my home in a mess. Besides leaving debris behind for me to clean, they didn't tarp/cover or tape anything off. Two bedrooms in front of the house should not have my entire home littered in dust. I literally had to walk into the room where they were working and step over them to open up the windows. I am angry and I'm being dismissed. I should have expected this as I did the heavy lifting to source the product to begin with. Should have been the biggest red flag that they never did anything to earn my business and now are dismissive of me after they've been paid. Noah, has not called nor offered himself up to see for himself. Instead one of the crew. Which would be the same guy that wasn't around to oversee the work, never came back to see if the work was done or quality check said work. He basically showed up and dropped two guys off. I won't recommend them at all.

I will start by saying overall I am very satisfied with the end result of my flooring, it looks…read morebeautiful. The installers were kind and hardworking, they completed the job in less than 2.5 days for around 1000sf. Upon completion, I noticed there was quite a bit of damage to my existing baseboards. I reached out to Billy to ask if there was anything that could be done to remedy this as I was not aware there would be such significant damage. He then attempted to gaslight me into believing that he had verbally disclosed in our estimate walk though that there would be damage caused to my existing baseboards, which is not at all what I recall. Ultimately we settled with him offering a small amount off of my remaining balance which I do appreciate.

In February 2025, I had my floors (tile, laminate, & carpet) replaced with LVP flooring, as well as…read morenew baseboards, some drywall and doorway work. These guys do great work and are the cleanest construction crew I have ever had in my homes. They were a pleasure to work with and provided great value for the price. I will definitely use them for future renovations! Thanks!

We weren't going to do a review, but decided to share our experience. You're reading this because…read moreA) you're looking for a flooring company, or B) you're completely pissed about how things went with this company and are looking to see If you're the only one who shares that sentiment. We got 3 quotes for our flooring job, the first two came in at around $6500, and we were very specific about what we wanted... 1/2" carpet pad, the best carpet, and engineered hardwood in one of the guest rooms. Empire's sales guy dropped by for the third company's quote and after a long presentation about 50% off and special deals due to the Covid situation, the list price was over $12,000 BUT, drum roll please, with the 50% off, they could do the job for around $6,500! My wife and I shared a giggle and a foot kick under the table. We couldn't help but like this guy, and the material was in stock, unlike the other two companies, so we decided to go with it. We made the appointment, carpet in a few days, wood flooring the following week. The morning of the appointment, we got a call that the installer called in sick... reschedule. We both stayed home and had cleared all the rooms, prepared for the carpet, a bit of an inconvenience. OK, a few days later, they show up. The installers were nice and did a good job. My only complaint was that one side of the hallway carpet came up from the floor due to there not being more than a couple tacks left on the old tack strip they reused. I called and texted, and then e-mailed the sales guy, got no response. I called the 800 number, left a message, got a call back a couple days later from some guy with an attitude who told me it's common practice to reuse tack strips. I replied yes, I know, but not when the strip is 40 years old and most of the tacks are missing or unusable. He sighed, and said they'd come look at it at some point, but I said don't waste your energy and then I went ahead and fixed it. A few days later, the guys who were going to install the wood floor showed up. I had removed the baseboards, because sales guy told me we could put 1/4 round over where the flooring met the baseboard... not the look we wanted. They walked in and plopped down a pile of some thin floppy rubber looking material with a picture of wood on it. This portion of the job was going to be around $1500, so at that point, looking at what probably cost them a couple hundred dollars in material at most, we politely asked them to leave. We bought some hardwood and did the job ourselves, underlayment included, for about $1,000 less. So, that's a long story only to share our experience with this company. You have to decide for yourself, maybe you'll have better luck. I have to say that the carpet is great, now that I've tacked it down completely. The fact that they tried to sell us that crap flooring for $1500 just really didn't sit well, so we wanted to share. Empire, please don't reply with that cut and paste "sorry to hear that, please call us", or "we can't find your account"... we're done, and all is good now. We'll put this behind us.

OMG! I wish I had read these reviews before using Empire today to replace living room and hallway…read morecarpet. The salesman gave us a great deal on premium carpet and put us on the schedule for Wednesday. One of the crew showed up Wednesday, measured the floor and said they didn't have enough carpet for the job. I had to call customer service 3 times to get them to come back Friday morning. The crew of 3 showed up Friday morning. My husband had moved most of the furniture except for 2 couches. They wanted the couches moved out of the way but only one guy was there at that time, the other 2 people kept leaving. So my husband had to help him move the couches AND help him bring in the roll of heavy carpet. Then they took an hour for lunch but only 2 people came back to keep working very slowly on installing the carpet. Finally the girl admitted they didn't have enough carpet to do the hallway so the guy had to drive to the other side of town to get more carpet. This was at 5pm. He comes back and they finally finished at 8:45pm. There is a visible unblended seam and there was damage on a couple floor boards. Don't use this company! Absolute nightmare Update: they did return to fix the unblended seam but had to run to Home Depot to get the tool to do the job. Carpet looks great now and was a good value for the price. But I would have gladly paid a bit more for a better installation.

In my 48 years of home ownership I have never felt as comfortable and confident as our most recent…read moreexperience with Bastrop Flooring and Granite. From start to finish it was a top of the line flooring experience. Arceli and Jesus are very knowledgeable and customer friendly. They don't lead you into a product or service that you may not need or want. In other words, you are the boss and they work diligently to meet your needs. Their installation staff are equally as knowledgeable and work hard to meet or exceed deadlines. Do you want to smile and say wow at your next flooring need, go with Bastrop Flooring and Granite. Mike and Eva, Bastrop

We used Bastrop Flooring & Granite for our custom home, and they went above and beyond to make our…read moreexperience wonderful. They helped me design the look I wanted, within my budget, and their installation was flawless. I HIGHLY recommend BF&G and will definitely use them again for future projects.

Cover Floors Texas is truly commendable. Their consistent presence and dedication to quality work…read moreshine through. Chris, the owner, exemplifies professionalism with transparent pricing. They deliver exceptional flooring services that inspire confidence. I wholeheartedly recommend them.

I would recommend this company to anybody. Straightforward pricing, no push, flexible scheduling…read more We were happy with the outcome.

We just had are floors done by Texas Flooring & Remodeling. I have to say we were extremely…read moresatisfied with their work. First, Rita was very easy to work with. We told her what we wanted and the timeline we were looking at to complete the project. She was able to quickly coordinate and schedule the project. Second, the price was better than others we compared them too. Third, Jorge and Angel were awesome. They showed up to work on time and didn't leave until at least 5 or 5:30PM. Fourth, Rita would periodically stop by to make sure the project was going as planned and answer any questions we had. Again, we were extremely satisfied and would recommend Texas Flooring & Remodeling to anyone interested in installing new floors in their home.

Jason at Texas Flooring & More had my back in an emergency situation. My tenants were moving in and…read moreI still hadn't changed the nasty carpet and they where moving in April 2nd. I called Jason and he sent me the carpet colors by text. A few day later and he and his crew came and worked magic on those floors. Professional and the use of quality product is just two reasons why I will recommend his company. Plus the price was right!!! When it's time to change out my home floors, he will be my definitely be my first choice.