Five stars for quality and service. In our remodel we replaced all flooring and went with their Oceanside Luxury Vinyl Plank. I had lived with hardwood for 25 years so it was a significant change. In short the value and durability sold me! I brought home a sample took a hammer to it and no damage, not a mark! I knew they were a local company when I saw the names of the recent product, local beaches. Thanks to all the care and Josh was a great help with multiple visits as we made this big choice for our new home. read more

Flooring 101 - Goleta - Flooring Near Me - Goleta, California

We checked other products/installers before choosing to move forward with Flooring 101. Their Oceanside luxury vinyl planks look great, have exceptional wear thickness, and are priced competitively (we chose Rincon). We worked with Josh who helped coordinate everything. The installers did a great job. We're very pleased with our new floors. read more

We were looking for vinyl flooring for a small home office. We met Tony Rossi on a Saturday at the Goleta store. We told him our needs. He explained to us the qualities of various types of vinyl plank flooring. We chose the "Palm Beach" pattern vinyl planks. Before the planks would be put on, Tony explained, an "underlayment" pad would be put on the bare concrete floor. He talked about the issues of moisture in the concrete pad and the ways to defeat its effects. He was knowledgeable. He talked about the qualities of the materials he could install. We liked the thoroughness of his explanations. He was able to come out to the house that same day to measure. On Monday, he gave us a very good bid and we accepted. The next day, installer Juan Jimenez came to our house on time. He was professional and worked hard. He did a great job of re-installing the baseboards over the vinyl planks. He took great care with our house and his products. Juan stayed for about 3 hours, tidying up as he worked. He was focused and pleasant. Within an hour of the completion of the job, Tony Rossi called us to make sure we were happy with the installation. We definitely were. I would highly recommend Tony Rossi and Flooring 101 in Goleta for the good product, great communication, great price and fine installation. Five stars. By the way, part of the reason I chose Flooring 101 was because it already had excellent Yelp recommendations. We found them true. read more

From the pricing to the flooring and installation process, I had a great experience with Flooring 101. Their very own Oceanside vinyl line is thicker, sturdier, and better-feeling on your feet than 95% of products out there and very reasonably priced given the thickness and quality. Nery, Rigo, and Leonardo installed my floors and these guys are just extremely talented contractors. They worked carefully and methodically to cut and place every piece of flooring with masterful precision. I've really impressed with their work. read more

I just got an engineered wood floor and a second bedroom. Excellent service very fair price very timely. I would use them again for sure. This is the second time I've had them do work. read more

So happy I went to Flooring 101!!! I needed to replace the carpet in my upstairs area and on the stairs. Went in to Flooring 101 to see what I could find that would match the vinyl planks I already had downstairs. Josh was great and helped me choose something that I am very happy with. The installation happened within days and Nery, Leonardo and Franklin did a great job. Not only were they quick, but they also did a great job cleaning up every day. I would definitely encourage anyone looking for flooring to pay Flooring 101 a visit. read more

I can't say enough about flooring 101 in Goleta. Josh took care of us when we walked into the there store, helped my husband and I choose a floor for our home. He got the quote to us very quickly. We were having some delays with a kitchen install and Josh was so ACCOMMODATING, multiple times. The demo of our old floor was done very quickly and the old floor was taken away. The install of our new floor was done very fast also. All the workers were polite and did a great job. Home renovations are always hard to live through, but Josh and the other workers made it a breeze. Thank you Flooring 101. This review is long over due. read more

Flooring 101 - Goleta - a kitchen with white cabinets and white countertops - Flooring Near Me - Goleta, California

The crew worked diligent and Tony was readily available. Even responded within an hour for a slight adjustment. read more

I needed some flooring done and was recommended here. I was helped by Tony and Josh and they were both extremely helpful and would always follow up on things to make sure everything got done when need be. Installers came and got the work done and it came out amazing! If you need flooring done come here and you won't regret it. read more

Flooring 101 - Goleta - Waterproof flooring - Flooring Near Me - Goleta, California

Josh & company were very friendly at the outset. However when cracks my kitchen flooring started appearing, I had him out to look and take photos. That was last September. I have extra tiles so it's not a supply issue. I just want someone to come and take out the damaged tiles and replace them. I've called, I've walked into and spoken face to face, and the excuse continues to be they're waiting for the claims people. More and more tiles are cracking to the point that I am leaning toward going to another company and having the entire floor replaced. They give a 25 year guarantee, but don't hold your breath they'll honor it. I am beyond upset. read more

My Mother and I were very pleased to have our carpeting problem successfully and quickly resolved! Tony and his team were there for us when my Mother needed them. I have no hesitation giving 5 star review! read more

We were looking to redo our flooring in our new condo, Flooring101 was recommended to us and we were not disappointed! We picked a beautiful wide plank engineered hardwood (they have TONS of options), Erik came out and measured, he gave us a quote and we scheduled it to be installed. The instillation was GREAT! Erik and the team were easy to work with and friendly. The instillation team was very nice and left the place in perfect condition. The ripped out all of the old carpet, installed the hardwood and did the molding - it only took a day and a half! We would use Flooring101 again!! read more

Flooring 101 - Goleta - Flooring Near Me - Goleta, California

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Tony and his crew were extremely efficient and professional in laying our new floors-- both wood and carpet. They moved and put back all the furniture , worked well as a team and were very polite . They were in the house working for a week. Tony is the absolute best at follow through and handling any problems during and after the installation. I would 100% use Tony again and highly recommend him read more

I called on Sunday afternoon and inquired if they had carpet in stock that could be installed in the coming week. It was a YES, so I headed in, and picked a carpet. Teri was kind enough to come to our house that same afternoon to measure and matched a price we had from another vendor (who was not able to install that week). Four days later, Bryan, Eduardo and Vicente showed up to install. They moved all our furniture and removed all our old skanky carpet and pad and took great care in their work. They did a wonderful job installing the new carpet and I couldn't be happier with my experience. Thanks so much! read more

If you don't want carpet installed in a timely fashion, and you want to reschedule your appointments numerous times for every excuse under the sun, then flooring 101 is your place. They left us in the lurch so many times, I have lost count. Excuses ranged from "our truck broke down" to "we overbooked for Santa Barbara" to "I wrote down the wrong phone number"...continued for months. We had them install our carpet initially through Costco last year, and they are the merchant contracted with them, but we needed some repairs, replacement work done due to water damage and it has taken MONTHS to get this done. A joke. We live here and each time they cancel on us we have to move furniture back into a room we spent hours clearing out. Can you tell I'm fed up??? How they keep Costco's business, I will never understand. read more

Tony offered excellent customer service to me and was able to provide a luxury vinyl option that far exceeded what I was looking for. The best part was that he had it in stock and met my budget needs. Quality product and great service! read more

Flooring 101 - Goleta - 12mm Champagne Oceanside - Flooring Near Me - Goleta, California

They are the worst!!! Lied about the floors! Terrible customer service Warning. Do not go there!!! read more

Everything went great from the time I was greeted by Erick when I walked into the showroom. I was shown the different options of what I had in mind. He was very thorough in explaining about the different products. He set up an appointment to come measure my house and was right on time. I went up to the office to get the estimate for the work to be done it set up an appointment for installation. I was given a confirmation call the day before the installation. I had a 10 o'clock appointment and received a call at 8 o'clock and asked if it would be OK if they came earlier because they had a cancellation. I said sure, they told me they could be there in 30 minutes and we're there at 8:30 on the button. The installers were very friendly and very efficient. I had a large living room and a bedroom with steps and a large closet to be carpeted. They did an excellent job and we're done in three hours. I was concerned about the bedroom with the steps in the closet but they both came out beautiful. After the installers left you would never know they were there they vacuumed the new carpet and removed any remnants of the old one. One thing I would like to add that the estimate I was given was the amount that I paid no ups no downs. I would highly recommend this business. read more

Worst flooring business in Santa Barbara ever! These people came out and measured. We did not hear from them again a month-and-a-half want to buy I called they had completely lost our order. They finally came out installed the flooring and had the wrong end caps, according to their installer. They completely forgot about that until we contacted them a month or so later then they cannot try to install once it didn't match and demanded that we take ones that we didn't order period to end it all after we paid our bill they tried to charge us extra money after they made all the mistakes. These people are disorganized and dishonest do not use them. read more

Terrible. Still waiting for my flooring samples, a month after going in to the store and talking to the manager. Guess they don't want to sell flooring. read more

Wow! All I can say is amazing! I'm ecstatic about my floors.beautiful! Not sure what another review states about customer service; they were extremely professional and very customer focused. Not to mention highly knowledgeable! I would give 10 stars if I could but we're limited to five on yelp! Thank you Tony for the awesome deal and superb customer service. On top of it, you guys were the cheapest in town not to mention the high-quality! I've been a customer at flooring 101 twice and both times have been a pleasure. Definitely would recommend! read more

We love the new luxury vinyl floor in our kitchen/laundry and are pleased with the work done by Flooring 101. Their installer John was very attentive to detail and very pleasant to work with. As with most projects a couple minor things went slightly off track, but Carson and the Flooring 101 team were very willing to make sure it all ended up right. We will definitely reach out to them next time we need a new floor. read more

Flooring 101 - Goleta - When visitors see our new floor they say ooh-la-la. The photo doesn't do it justice. - Flooring Near Me - Goleta, California

Flooring 101 did a FABULOUS job on our floors! Top Quality through out the entire process. Eric walked us through several options and walked our house. Excellent customer service! The install Team was top notch and did an excellent job and was very efficient. I would HIGHLY recommend the Flooring 101 Team to anyone looking for wood floors! Thanks Flooring 101 Team The Plantes In Grover Beach Ca read more

I'm surprised by some of these past negative reviews as we had the best experience with Flooring 101. We worked with Tony who was incredibly helpful in showing us various popular brands and colors, and amenable to us taking home samples so that we could see them in our home. Communication was great with Tony throughout. The installation team were also amazing.. they turned up on time and cleaned up after they left. And they guarantee their workmanship for four years... ! read more

Tony was incredibly helpful, friendly, and patient. He helped consult me in choosing the best flooring selection needs based off of my budget, color of house, and lifestyle. The installers did an amazing job and cleaned up after themselves. I am so happy I worked with Flooring 101! They are reasonably priced compared to others in the area. read more

Flooring 101 installed their "Oceanside" Luxury Vinyl Plank throughout my house. The flooring quality is outstanding and I shopped around and did extensive research on flooring before I selected their flooring. The workmanship by the installers was excellent. They also removed the original tile flooring in the bathroom so that the flooring would be level with the rest of the house. It was a tough, messy job, but they did it without complaint and didn't make a mess in the rest of the house. Kudos to Luis who did the bathroom tile demolition and carried all the very heavy tile debris out, as well as the floor installation. Jose also did an excellent job in the installation and his baseboard work is perfection. They cleaned everything up afterward and removed all the debris and old flooring. They even swept my driveway, which they were using as a work area, afterwards. Tony the salesman/manager was fantastic. He personally (in person) checked on the installation before, during and after the installation. Also kudos to the installation foreman, Alex. I am pleased with the the new flooring and I'm very impressed with their product, workmanship and customer service. Tony and his team are amazing. read more

Choosing flooring is a huge cost and decision. I want you to know how helpful Joshua McHarg is in an honest opinion of what flooring is right for the look and cost effectiveness you may be looking for. He is a delight and took time with my friend and I on which flooring we would be happy with. I highly recommend their shop and especially him. Incredible knowledge of the products. read more

Tony and staff were helpful and patient in guiding us through choosing carpet and kitchen floor covering, providing a variety of samples to take to our house and answering our questions without hesitation. The installation was completed to our satisfaction, the installers paying attention to fit and detail. The installation did continue to 7:45 p.m., which we agreed to to complete the job in one day. Suggest setting a quitting time limit in advance with the installers. Will refer others to Flooring 101. read more

The salespersons were courteous and knowledgeable. The showroom had a large selection of floors. We thought we made the right choice until the time of installation. There was confusion about parts needed. The installers did not bring necessary tools and had to borrow from us without asking first. When they finish, they forgot to put these tools back. We still don't know where these small tools are -- perhaps on their truck. There was sloppiness throughout the job. I would still recommend shopping for material there, but when it comes to installation, don't be persuaded by the show. Hire someone separately. read more

I had a problem with my carpet and they come and check and they replace it for us and they did a great job and special thanks to tony the manager read more

I had the Flooring 101-Goleta team to put a hardwood floor at our bedrooms in Santa Barbara. The team did an amazing job putting a hardwood floor. They moved all of our furniture and put them back as they were. Thank you so much for all your help, Tony and Chris. From picking the wood and finishing the job took them a week to complete the job. Great price as well. read more

Fast, friendly, efficient, professional... I could go on and on! Tony came out and measured and the very next day the installers came. Tony is awesome and definitely knows his flooring, measurements, and pricing. The installer was professional and went above and beyond for me. I love my flooring and would never waste my time with another company. Flooring 101 doesn't want my business ONCE, they want it for life! And they got it! read more

Erik and his installers were easy to work with, on our project of replacing aging shag carpet with a vinyl product. They were prompt and helpful. We received great value from Flooring 101. read more

The customer service was great and prices comparable to Home Depot. Home Depot is way more difficult to get any help and they do not help with installation. Flooring 101 took care of everything in a professional and quick manner. I would recommend them to friends and family any day. read more

I can't say enough positive things about doing business with Randy Mason. My job was a very small, very specialized one, but important to me. Several other stores either never got back to me or tried to gouge me to make a small job more economically productive for them. Randy treated me like I was installing 1000's of square yards of their most expensive carpeting. He was knowledgeable, efficient, responsible, honest, and ever so personable. read more

I can't say enough good things about Flooring 101! From the moment we walked in, Teri took care of us in every way. We picked out luxury vinyl tile for downstairs and carpet for upstairs. Installation was painless. Both teams did a great job and cleaned up everything. Exceptional customer service from everyone involved. Would HIGHLY recommend. read more

I had hoped to give my business to a Goleta company but they has been completely unresponsive and we are baffled as to why. We live only a few miles away and selected premium carpet and hardwood to do our entire home. After measuring our home, we didn't hear back from them for over 2 weeks so we went to the store and another salesperson suggested we send a text to our salesman. He responded with a carpet quote that listed the wrong carpet and was one line item with no detail for materials and labor. For the wood flooring project the reply was "I'll have the wood prices tomorrow rep is working on a better price" and "I'll call you tomorrow". Now THREE weeks later and no corrected carpet estimate, no wood floor estimate, no response or phone call. Concerned about the whole project, we had to move on to another company. Ironically, positive yelp reviews led us to Flooring 101 in the first place. read more

We had recently received an invoice from a job that was supposed to be completed 1 1/2 years ago. I called the main branch back and explained that we tried to get in touch with them by speaking to jessica and another time danielle, but nobody called us back. In feb. 2018, we did get a phone msg. so we called back, but were unable to leave a msg. perhaps because it was after hours. We thought maybe they would call back to do a follow up, but that did not happen, until receiving this invoice which they added a 1.5% per month finance charge. i called them again, on 9/24 and spoke with "lisa" who said she's have someone call me. 1 week later, the rep. John called and i spoke with him to get the job completed before paying them. He gave me his cell number and said call anytime to schedule and appt. I tried today, and his mailbox was full and couldn't receive any new messages. Frustrated, i called to speak to the owner, I was told his name is "Jimmy" to get this resolved, but he never called instead i got an argumentative person named "Margerie" who was not helpful at all. I asked if i could speak to the owner, by way of email, voicemail or on the phone and she couldn't help me. She said she can send another rep over to see what they can do. I then asked what can they do in regards to removing the finance charge, she said id have to work that out with the rep. Wow, I am not satisfied with their service at all. Regrettably, I may have to take legal action to get this resolved. read more

We used Flooring 101 to replace the carpet in a rental property in Ventura. Randy assisted us and was very helpful. He was able to have someone come out and measure the same day I called in. The job has been completed and the carpet looks wonderful. Price was good. I would highly recommend. read more

Flooring 101 replaced all floor coverings for me last year. Since then I have had to call them back numerous times about the vinyl buckling in kitchen and bathroom. The kitchen floor underlayment was not prepared properly and there is a 4 ft long mark showing through the white vinyl tile. I complained numerous times and the last time was in June when they told me they would come out to make repairs and replace the kitchen tile. They never responded or showed up. I am going to small claims court over this issue. read more