WOW Samson does the best I sold flooring for over 12 years…read moreso I know flooring. I doubted that Samson could do the bamboo wood floor repairs that Lowes improperly installed and lied to me about the installation. Three flooring companies wanted over $9,000. To replace a simple buckling in the center of one room. Two flooring companies wanted over $3 000. To totally remove and replace the flooring. Samson said they would install t moldings and moldings that Lowes did not. They cut back a small expansion areas to allow the flooring to settle. This was accomplished in 4 hours and cost under $500. The workers arrived at 9 am and finished at 1pm after moving furniture and cleaning up the dust. I would recommend Samson for all your flooring needs

The staff was very diligent and patient with me regarding my project. I am a DIYer so did not use…read morethem (or their sub) for installation, but Richard was very deliberate in helping me solve my problem over the course of a week. He answered many of my calls and I appreciated his assistance. I will do business with LL again in the future.

Not honest about the installation process…read more We had a huge project that we trusted with LL Flooring and their subcontractor. We had to pay the full amount for materials and labor (tens of thousands of dollars) prior to an installation date even being scheduled. That's not standard with contractors, but we agreed to it because LL promised that our contractor would not be paid until we signed completion paperwork stating that everything had been finished. That did not happen - our contractor was paid even though we did not sign paperwork and even called LL to say that they were not done. Obviously, our contractor is no longer motivated to finish up the job. We were also told that the contractor would move all of our furniture. That didn't really happen (they only moved some stuff) and we now have a lot of damaged furniture and electronics. Overall, extremely disappointing.

I purchased my carpet and drapes about 3 years ago from here. The carpet is in a high traffic part…read moreof the house and it still looks amazing. Their products are high quality, they have an impressive selection, and the installation process was quick and professional. I'm working with them again to upgrade the flooring in my rental property.

I would not recommend this business. I went in to get carpet for my closet. I told the salesperson…read morehow big the room was and he told me how much I needed. I had never bought carpet before and I accepted what he told me. He intentionally sold me almost 2 times the amount of carpet I needed. When my contractor called to question it, he had no excuse or explanation. He simply said I signed for it, so I was just stuck with it. They also charged me $100 for freight, and I had to pick it up at the store! Later I also noticed that they charged me tax on the freight! Buyer beware at Lacours! Shop someplace else.

This will be the last time I use Halpins for flooring, although the end result was good, it wasn't…read moreworth the amount of stress dealing with them. The Installation people were what made this experience horrible. I had to constantly call them to try and schedule (which took weeks, I had to call the customer service rep multiple times to get them to help only for it eventually lead to my request being handed to the owner to finally get it scheduled), once I finally got it scheduled they cancelled on me multiple times due to other projects taking longer than expected. I never got a call back to reschedule and AGAIN had to leave multiple voice messages to get them to finish what they started, finally someone from installation showed up only to as me "Whats wrong with it?", Me: "Theres no trim on it..." Installer: "oh... I think they sent me to the wrong house, yeah I dont have the stuff for this..." SO. FRIKKING. FRUSTRATING. They apologized of course, but I am done with them. Halpin's was great up until you deal with the Installation part, and they do a great job when they do finally show up, but the amount of stress just wasn't worth it when I can easily go somewhere else for just as good results.

We came in close to closing on a Saturday. The staff was very eager to assist us, no rush. They…read morewere all very helpful and knowledgeable. The selection is great, found the perfect bathroom tile! We didn't order yet, but was told it only takes a couple days to a week, which is awesome! Can't wait to go back and finish our project with their help! The price was great as well!

Very professional. Even called to offer an earlier installation date because they knew we were…read moretrying to get it ASAP. Highly recommend and would work with again!

They sold us a defected piece of quartz for our kitchen countertop and refused to replace it but…read moretrying to sell us another piece for 50% off.

DO NOT DO BUSINESS WITH THIS COMPANY. We were not advised by any of the salespeople that every…read morepossible mark shows up on black granite, even with protective sealant. We spent thousands on new countertops that now devalue our house. Menzie said they would solve the problem. They didn't, Here's a timeline of their circus: April 12: Installed black granite countertops. April 29: Installed backsplash but could not finish because they had cut the backsplash incorrectly to fit around sink window. May 8: Returned to finish the backsplash. May 9: When electricians came to finish installing outlets, they could not finish because a couple of outlets could not have the plate screwed it since the backsplash was incorrectly cut. May 10: Sent first batch of pictures to the Menzie salesperson about spots and streaks on the counter. She assured me they would disappear once the protective sealant was added. May 17: Someone from Menzie returned to apply the sealant. May 19: After letting the counter dry for two days, the spots and streaks were still there. Any time we put a cup on the counter, it left a mark. Sent the salesperson a new set of pictures. She said she would send the picture to the warranty company and have a manager call me. May 21: Someone from the company called me just before 7 a.m. Asked me when he could come to my house to check the problem. He was there in 20 minutes. He and his assistant rubbed some alcohol on the countertops, then appeared to re-apply sealant. He explained whoever previously came didn't do the job correctly because he didn't account for cooler temperatures. He said wait 2 hours before it dries. I waited 4 hours. Same marks and streaks. Took new batch of pictures, sent to salesperson. Twenty minutes later, manager calls and said he wasn't aware of the problem until a couple of days ago. Promised the problem would be solved. May 29: A two-man crew from Menzie arrived, supposedly uses solvent to alleviate the spots and streaks. One of the crew gets on the phone with the manager. He condescendingly tells me spots and fingerprints will always show on black. "That's why they call it 'fingerprint black'," he said. I told him had I known that we would not have bought black countertops. I asked him why didn't the salesperson tell us that. He said, "Not all of the sales girls know that." Two hours after the crew leaves, the salesperson sends me a bill to pay the remaining balance owed. May 30: I write manager. Tell him we aren't satisfied. Every little mark still shows ip. He writes back Menzie has solved the problem, according to industry standards. AGAIN, DO NOT DEAL with Menzie

Very disappointed in the installation, as they dropped a support rod on the floor, damaging it then…read moredenied doing it; said the damage was there beforehand. However, we had just cleaned the floor before they arrived; there was no damaged floor. When I explained that to the "customer service" representative he basically called me a liar. I was shocked by his response. I emailed and left messages with the salesperson - no response. Use with extreme caution - stand over the installation!

I wanted to replace carpet in my three bedrooms and wanted vinyl in my living room. They did a…read moregreat job! Great customer service, quick install, and good prices! It's family-owned and everyone's extremely nice!

My "contractor" referred my husband and I to this company for our laminate flooring and tile. The…read moreowners appeared to be very helpful when I went in to make my selections. My problem is that when we went in to place our order they showed me a padding for the laminate that they said was the best you could buy and that they were giving it to us at a discount. Before we placed our order I asked about their return policy. I explained to them that I had recently had a bad experience with Holmes Building Materials so before I spent the large sum of money necessary to purchase the flooring I wanted to be sure that I could return any extra. Both the owners, husband and wife, told me that I could return the flooring, not a problem. I took them at their word (huge mistake) and made the purchase. The first red flag came when the flooring was delivered by my "contractor" and the padding did not match the one they showed me in the store. When I brought this to their attention they insisted that the padding I received was just as good as the one they showed me in the store. However, I noted that the one I received was not nearly as thick as the one they said I would receive. (The wife took pains to show me how thick the padding was). They did not adjust my invoice to reflect the cost of the new lower quality padding and when I asked them about this they said that they were the same price. They already had my money so I felt that I was the victim of a bait and switch. The next problem came when we realized that our "contractor" purposely told us we needed more tile and flooring than was necessary in order to charge us more per square foot. We were left with about six extra boxes of both. I immediately called the store and asked about returning the extra boxes and they told me that I could not return them because they were special order. Everything in their store would be a special order. They do not have space for large a inventory. I told them that they did not say that when I asked about returns before making the purchase then they said that they only accept returns if the mistake in measuring was theirs. They lied to and cheated us. I will never do business with them again. I will only do business with stores that will accept returns like Home Depot, Lowes and Floor and Décor. Smaller stores like this will mislead and cheat in order to get your business.

RC Flooring LLC did an amazing job on our tile shower, floors, and backsplash. Everything turned…read moreout great and the process was smooth from start to finish. Very professional and on time. Highly recommend them if you need flooring work in Baton Rouge. The price was spot on. will definitely be using him again