This is my 2nd review of Flooring King. Unfortunately, the floors that were originally installed in 2020 were ruined by a leak that went through our house. Not all the areas were bad, but we decided to replace all the flooring to avoid the possibility of mold forming. After remediation was done to dry the walls, we coordinated with Alex to pick out the floors. Communication throughout was great and pricing was more than reaaonable. This install was exceptional. Our quote included moving furniture, removing baseboards and flooring and replacing with new, and hauling the removed flooring to the dump. They took their time to make it right, but they worked quickly and even navaigated through some rain that came through. We had an area in our kitchen where the concrete subfloor was raised, and instead of installing the flooring over that area for a surprise broken board later, they showed us the problem and my husband grinded down that area flat. They came back the next day to finish the floors. I will always respect integrity and honesty in any company we hire! If you read reviews about floors cracking or having issues, it is very likely the subfloor had poor prep or a poor surface, so keep that in mind. I do not believe that Flooring King handles floor prep, so if you have a bad subfloor, and don't get it fixed prior to install, you will very likely run into problems as these are floating floors and are only as good as the surface they're laid on. We were very satisfied with the install, the installers, the pricing and Flooring King. They helped to make a stressful situation more manageable! read more

Flooring King - Flooring Near Me - Fort Lauderdale, Florida

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To keep it simple. For my home, the transaction, the price and the installation were high quality. The value was excellent. I have no complaints. They delivered what they promised. Work well done (clean, detail oriented), and timely. I've had multiple family members used them and they all feel the same. All our interaction has been with Ezra. Top notch overall. read more

This place is a scam. They send unskilled people to your home to install flooring. Then, if you have issues, they don't resolve them. Buyer beware. Our floors started breaking within a year. Customer service came out to assess our problem, within the warranty period, but never came back to repair. read more

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Woao, this company is the greatest. Fast delivery, outstanding installation, competitive prices for the quality. What a wonderful customer service from Adolfo, the manager. Once again, very happy to have chosen you. read more

Flooring King - Flooring Near Me - Fort Lauderdale, Florida

My interaction began great with Flooring Kings owner Antonio. He responded quickly to an inquiry online and was very helpful in the process of choosing which material would be best for my houses stairs and second floor. I believe he gave me a competitive price on Flooring and installation. Product arrived to the house and the installer Angel and his crew were wonderful. About a week or so after installation the stairs started squeaking. Angel came back but there was not a lot that he could do. The owner and his assistant blamed it on the a/c not being cool enough. If I knew that the floors needed to be in a very cool environment I never would have taken the owners advice on which material to use. When the installer came back again he tried to do "something " that he thought we be helpful but he said the material we were recommended is going to squeak because it expands with the change in temperature. Even though the owner was the one who highly recommended this material for our stairs and our second floor, their solution was to buy new material and replace it. Which is not even an option. So here we five months later with squeaky stairs and very unhappy. I do not recommend this company read more

I did not want to do this but the lack of communication, no call backs or doing nothing about it, I had to. I paid $2,150 for 12 steps and 30 square feet of landing to be installed. Let the pictures do all the talking. Every step was cut short and filled in with caulk. I had to personally put trim on the sides of the steps to hide all the imperfections myself after the installation. That is not how I wanted it to be done and definitely I did not want to do it myself as I already paid Flooring King way too much for the horrible job I got. In one conversation with one of the sales person they agreed that it was horrible but yet nothing was offered to me at all. Good luck to everyone and if you like what you see in those photos, this is the company for you , if not then shop around for a better one. read more

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Excellent job on our floors! They carefully laid a beautiful pattern on our floor. In one day we had everything done. We are super happy with our new floors. Best value and quality available. read more

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We got our floors done by Flooring King back in 2021 and I'm now just getting around to writing a review because the new flooring company we are using to redo them confirmed everything we thought which is Flooring King is absolute garbage. Don't make the mistake we did and go for the cheapest quote because it'll almost always be the more expensive route. They did a horrible job and cut corners in every way. I uploaded the receipt to demonstrate two things - that we were actual customers since I see whoever is responding to negative reviews keeps insisting that people are not real customers but "competition" leaving fake reviews. I also wanted to show that the receipt stated that they were to remove and reinstall baseboards as long as they were not too old. They did not do so but instead put quarter rounds on and even charged us more for it. Our house was built in 2020 and no one resided there until we moved in so the baseboards were brand new. We had no choice but to agree since we were moving into the home in a couple of days. Also, areas throughout the house started showing chips and poking up within the first few months of installation. Their customer service is trash, their product is trash and their installation is trash. I do not recommend Flooring King. read more

Floors installed at my dad's in March of 2021. As other reviews have stated here, the installation quality/product is sub-par and not holding up. Saddle between kitchen and living room just popped off. A simple repair. I called and a girl named Sophia told me they do not keep records. (Is this normal? No, it isn't) I needed to find original receipt. I found my proof of payment and sent it along with photo as she asked. NO RESPONSE.Emailed again. Then texted the CEO Antonio. He passed me off to his assistant, Angela who promised to get someone there to do this simple fix. First she said (last) Tuesday. Then cancelled. Now she is GHOSTING. Lets see if this gets their attention and I can get my simple issue resolved. read more

We had laminate flooring installed in an open 16' x 60' storefront, which immediately buckled after installation. The space was always under air, no roof/water leaks, etc. FK sent someone out, they've alternated between "humidity" and "moisture from the concrete" as reasons for the damage. They can/will not repair things, and their "solution" is to sell us a new floor. We suspect insufficient expansion joints and/or other installation defects. What's worse, we paid for 1.2k sqft of material for a 960sqft open space, and the installer didn't leave anything behind (so we can't even repair the damage on our own). This is a joke of a company, with zero accountability, and horrendous customer service. Complete nightmare dealing with these people. read more

Flooring King - Flooring Near Me - Fort Lauderdale, Florida

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Great product great prices. Installers did a great job, kept the house clean. Definitely recommend flooring king

Absolutely atrocious product, customer service, and owner. 2 years ago we made a horrible mistake hiring this company to put vinyl floors in. It was nothing but problems and cost 10k to replace with tile. Essentially we paid them 7k for nothing since none of their product lasted more than 6 months. Save yourself the headache and use literally any other company. They are a nightmare. Read the BBB reviews for the most accurate info. Any nice reviews are curated or fake. The warranty is also a lie. The product is liquidated inventory from companies no longer in business and the LACK of quality is as apparent as the lack of quality in their employees. Don't make our mistake and shop elsewhere. read more

Flooring King - All flooring popped up repeatedly (despite them begrudgingly attempting to fox a few times.) These photos are the garbage you end up with. - Flooring Near Me - Fort Lauderdale, Florida

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This is my second property using them. I love Angela she's a beautiful sweet girl and gets your order filled and completed quick! I ordered flooring and was put down same week who does that!? Great prices and great value for what you get. Installers were perfect everything was completed in one day and it was a lot of work. I highly recommend this company and will use them again. Thank you Flooring King. read more

Flooring King - Before - Flooring Near Me - Fort Lauderdale, Florida

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Very happy the installer move the furniture removed the old carpet and installed the two bedroom in only 6 horas beautiful job, very nice and courteous person. Ivonne Perez read more

Stay away as the installation is really bad. Have nails coming through the Vinyl plank on the stairs. They used 1/4 inch plastic moulding on the landing and when taking up the baseboards ripped the wallpaper. A total mess and no remedy to fix the problems. read more

They are dishonest and take advantage of people. Be very careful! They promise bs, cash deals and in the end, nobody is responsible. They will blame the installer and the installer will blame the product. The customer is the loser. Instead of customer service, I was literally yelled at and threatened. These are very bad people. If you do enter an agreement with them, get ever in writing. They promise a lot but write down very few of those promises. read more

I purchase a floor and after one hour I realize that's not the same floor that I need it I didn't open right away I went to return and I told him that it's a wrong floor he did I had whatever I need it so I ask him the money back he got my floor and the moneyHorrible people disgusting and rude. Customer service is garbage they don't know how to smile to a client even. I purchase a floor and after one hour I realize that's not the same floor that I need it I didn't open ,right away I went to return and I told him that it's a wrong floor he dihad whatever I need it so I ask him the money back he got my floor and the money.. unbelievable I go there few times I ask him nicely to return my money because he got his merchandise back and he's telling me no you're not getting the money back The bus is not here in a very rude way they just don't want to give me the money back read more

Flooring King - a man and a woman wearing face masks - Flooring Near Me - Fort Lauderdale, Florida

They have the best prices and quality flooring! We love our flooring & the customer service was A1A!!!

Incredibly poor customer service on the warehouse end. We purchased over 1500 square feet and they would not even load it for us. We had to manually load into our truck because they had 10 minutes to closing time and they had already locked the back shipping door. If I had experienced this side of Flooring King, I would have gone elsewhere and I will definitely never come back here again. I feel I need to update my review! Management was amazing in reaching out and have since taken care of the warehouse end of this business. They were outraged about my experience and went out of their way to make sure that we knew that it was an isolated incident and that they had taken measures to ensure that this never happened to anyone else. We ended up referring our son who bought for his reno project and we ended up buying additional flooring ourselves! Very proactive and great people. Definitely recommending them! read more

Owner great customer service. Very nice guy. Will work again with flooring kings. Company is fast and great product

Floor King has a good selection and staff is very friendly. Be careful with what you purchase. I ordered wood floors that were very different than the ones I got. I know wood can vary but this was not even close. The installers they recommended was sloppy and did an ok job. But not extraordinary. read more

I have been a customer of Flooring King for the past few years. I also send my customers to his business regularly for the great floors and pricing. They are much less expensive than anywhere around for laminate flooring, and they install quickly. The floors are good quality! Antonio and Angela are great to work with. They are easy to get to off I-95 and Stirling. read more

Flooring King - Antonio and I in the showroom - Flooring Near Me - Fort Lauderdale, Florida

Last year we had Flooring King install brand new flooring they had just got in and hadn't installed it anyplace yet. We needed 8000 sq feet for a school. They were great with the installation but after a few months the floor started buckling up, I informed them of the issue and they didn't even argue, they immediately said "we will replace it". Turned out it was a manufacturer's defect. We went to the store and personally met with Antonio and picked out a new flooring, they came and installed it at no charge, we were so happy with everything we had them do the flooring in our other building. Antonio is a man of his word and personally will answer your call or text day or night- it's rare that a owner of a big company will deal directly with the customer. read more

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Thank you very much to flooring king for this amazing job in my new house . Thanks to Antonio and his team for accomplish this wonderful floor . Will recommend this company , no other like them out there read more

Flooring King - Flooring Near Me - Fort Lauderdale, Florida

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Unprofessional and rude! I would rather pay double the price somewhere else than deal with them. Not ONE WORKER had their mask on (which is always amazing during a pandemic) and they definitely weren't welcoming. They actually seemed annoyed that they had customers. One lady who worked their was so bothered that I asked her to move a huge cord on the floor because it was blocking my mother's wheelchair. Great start so far Nobody seemed like they wanted to help us or seemed to know what they were talking about. I asked for pricing on white flooring and the guy kept giving me prices of other colors. Their displays were even poorly put together so I couldn't imagine a whole flooring job done by them. I knew in my gut to use a different company to avoid what I knew would be a disaster. read more

according to FLOORING KING website they have several location in South Florida. I went to the showroom in Coral Springs, picked the material (luxury vinyl) I got a very good service and I was hoping for good... The installers came the next day did a very good job .I'm very happy with my picked tiles and I'm very happy with the installation job. You can trust 100% flooring King You have nothing to look anywhere else. read more

Please do not hire this company. They did a horrible job at my house, damaged the paint on my walls, left the trims dirty and when they removed the closet doors to replace the carpet they put them back incorrectly. Now they don't want to come to fix the doors. I will be reporting them to Better Business Bureau. read more

Flooring King in Dania Beach recently installed vinyl flooring in my house. Their price was very competitive to other companies. Work was completed in a single day within a week of signing the contract. I am very happy with the results. I would highly recommend. read more

Flooring King did an awesome job putting down new floors for my condo. They are priced just right, where other places cost double or triple. Went to see them on Saturday, schedule for Thursday and done on the same day. Can't wait to move into! read more

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HORRIBLE. In over 25 years of being a home owner in South Florida, I have never encountered a more deplorable home improvement experience involving a negligent retailer and floor installation company than FLOORING KING. If it was possible, I would have left ZERO STARS. All the company and owner (Antonio Sustiel) apparently care about is making a quick buck off the sale of their imported Chinese laminate wood floors. When complaining over the telephone to Mr. Sustiel, he used derogatory and profane language to me. When it comes to the actual installation job and details of putting the floor in, they are worse than an absentee landlord. I made the mistake of paying them 100% upfront for the flooring materials and was instructed to pay the installers when the job was completed, "ok, no problem" I said. At my request, the installation date of my floor was made almost two weeks after the material purchase, which gave them plenty of time to schedule and plan the job. To begin, Flooring King does NOT utilize company employees to install, they "sub out" the installation to 3rd party individuals that are poorly qualified and the majority of them do NOT speak English (at least the individuals that came to my house). So, explaining the finer details of the job was next to impossible. Even after explaining the important details to an English speaking manager regarding floor leveling, door transitions, caulking, etc., they were routinely ignored. As a result of this subbed out mentality, Flooring King has zero quality control. It's up to the home owner to navigate and negotiate any problems due to shoddy workmanship. Now the torture begins, on the day of my installation, three non-English speaking men came to my home and looked around for approximately 30-40 minutes but NEVER come back to do any actual job. The manager tells me to "speak to Rodin", but Rodin NEVER answers his phone and will only return text messages at his leisure. Later that evening, I am NOW told by Rodin to expect a visit from a "Pablo" who will do my job, except that Pablo ALSO passes on my job and tells me: "you should cancel your order with Flooring King...they have cheap material and bad installers...you should have read the negative reviews." At this point, I know I'm in big trouble, but they have already been paid in full for the material. Later that day, I receive a third visit from a third contracted Flooring King installer who finally delivers the material and promises to come the "following Monday" (two days later) to install. Keep in mind, I intentionally scheduled a Saturday (weekend installation) so I could be present, as I work during the week. To further summarize the misery, I was promised a one day install that took FIVE DAYS and the job was NOT completed to any minimum level of tradesmanship. After so many delays, the installers promised to be done on Thursday, then they promised to be done the following day (Friday) and then they promised (again) to be done the following day (Saturday), but did NOT show up Saturday, which meant my house was a complete disaster, inside and out, for a Sunday night Halloween gathering. Furthermore, the final install has enumerable poor cuts exposing OPEN JOINTS and VOIDS in the floor and base boards. The installers destroyed my existing base boards that were supposed to carefully removed and re-installed (as per the sales agreement). I had to spend an additional $600.00 on the purchase of new baseboards to replace the ones they ruined and now I have to paint them. Additionally, the installers made a horrendous over cut on my custom baseboard for the kitchen island that necessitates the purchase, painting and installation of all new molding. The installers refused to put back closet doors they removed. And during those five miserable days, the installers came late every day and mostly left early (4pm). One two separate days, only one installer instead of two installers were actually on site and worked. They never cleaned up the significant mess they left behind and refused to haul away their waste. To keep them working, I personally went to Home Depot on three separate occasions to purchase floor thresholds, finish nails, tap-con nails, caulking and drill bits. This amounted to another $250.00 out of my pocket, which they were financially responsible for. In closing, even despite the never ending nightmare and substandard work, I paid the installers in full. If you're in the market for a new wood, laminate or vinyl floor, I would seriously recommend to AVOID Flooring King and shop for a professional company that is more responsible and does quality work. read more

I used this company to order some flooring that was no longer available in Atlanta, GA or from the manufacturer. After doing some research online I came across Flooring King in Florida which said they had plenty of the laminate flooring that I was looking for in stock. From the ordering process to the personalized ending delivery was Flawless. This e-commerce sale was a great experience. Antonio who is the owner kept me informed of my order status from start to finish. My product arrived here in Atlanta in about 2 days so the delivery was extremely fast. I was even given extra boxes of the flooring I ordered and some free tools to help install the flooring. A letter of appreciation and thanks also came through from the owner with my shipment. I highly recommend this company and I will definitely use them again. A++++ read more

Spoke with the owner about doing our townhome with 600 s.f. of laminate. He sent out his guys the very next day. The pulled up the carpet, installed the new bamboo laminate and were gone that fast. Price was AS QUOTED, owner was professional, we love the floors. read more

Amazing prices, easy installation if you are experienced. Same day pick up. You Walk in walk out 20 min with floors loaded into your truck.

How would you even look for my information? From this username? That's ridiculous it happened and I have the receipts to show it I also have the pics to show how sloppy you guys work! read more

Excellent guidance and support from the sales staff at the store. They answered every question I had about the product and the installation. I purchased a higher end flooring option with installation from them and was surprised how quickly and well-done the work was. Impeccable installation including a 16-step staircase. Very high quality material and craftsmanship. Pre and post-sale follow up from sales staff was phenomenal. Like everyone else, I only wish they had an extended schedule to visit the showroom. 8-2 on weekdays only is pretty restricted! read more

Just placed an order at flooring king. Great service, great prices. Very nice people. read more

Flooring King - The flooring queen waiting for me outside of the Flooring King. - Flooring Near Me - Fort Lauderdale, Florida

Best ever, Angela amazing, she not only give me best advice what floor should pick ,also give me best price. I am in rush , she made many phone calls , papi with his guys at my house next day early morning, （they are amazing!!!) when we have small problem during flooring, she give me best advice, after job down , I need extra help ,she is there for you too , i love the floor and stairs I can't ask more , really really honest, and professional,I am happy the way flooring job , thank you so much my dear friend Claie Liu recommendation,I also will recommend Angela and papi to all my friends, sample, she is the best read more

We had just moved to Florida and Flooring King was one of the vendors we visited. Antonio was a superb salesman and we trusted him to deliver on his promises. Of course, from the pictures you can tell things didn't go as well as I expected. My installation was done by Henry - a bully! It's been a little over a year and the glue if coming off from the stairway - we are scared of tripping and falling. I wouldn't go into details of the hell they put me through, but I'd let the pictures do the talking. These are pictures of the completed job. The audacity of them calling this an optical illusion is laughable. On several occasions I had left messages and texts for Antonio to visit to see for himself but got no response. Giving a 1 star is too high a rating. read more

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Excellent company. From sales to customer service to installation, what a superb experience. Their prices are incredible, affordable and reasonable. The installation guys were fast courteous and cleaned up. Thrilled we decided on Flooring King! read more

I stepped into the Flooring King showroom and was greeted by Jessica. Jessica took me through the whole process of choosing a floor, to matching the paint! She was great from start to finish. The installation was professional and fast. I would highly recommend Flooring King, and PLEASE ask for Jessica, she's the best. read more