Never showed up after rescheduling twice. Wouldn't provide an itemized statement. Had to sit on the…read morephone and write the itemization out myself. Said he doesn't like to send anything until he knows he's getting the job. Never called to let anyone know he wouldn't show up or needed to reschedule.

Sergio made it out same day and resolved the issue. We had some faulty wiring. He diagnosed the…read moreissue and got us back up and going within a few hours. Reasonable price and great service.

Jorge did an outstanding job from start to finish. He was professional, dependable, and easy to…read morecommunicate with throughout the entire project. The attention to detail really stood out. The tile work was clean, precise, and beautifully finished. The lines were so straight they made the rest of my house look nervous. Jorge also kept the work area organized, cleaned up afterward, and made sure everything was completed the right way instead of rushing through the job. It is difficult to find contractors who combine quality craftsmanship with good customer service, but JC Castillo Tile delivered both. I would absolutely recommend them to anyone looking for reliable, high-quality tile work in the Houston area.

First, I want to say that I have hired plenty of contractors in my life. These guys were by-far one…read moreof the most knowledgeable, professional and attentive to detail I have worked with. I was very nervous about the job we hired them for because there were several spaces in the house that we wanted different patterns, tile and grout colors. This work was very detailed and could have easily been a bad situation. I knew we needed someone with the SKILL to complete the job right. This team not only exceeded my expectations in the work, they were on time, considerate, knowledgeable and worked with me on my preferences. They were also priced right. Not the cheapest, not crazy over the top expensive. Work top quality!! 100% recommended and 100% will hire again!!

Reinel, Oscar, and the entire team at Floor Coverings International did an absolutely phenomenal…read morejob installing the new wood floors on our third floor and the staircase leading up to it. From start to finish, the entire experience was seamless, professional, and incredibly well executed. Reinel and Oscar were fantastic to work with. They took the time to ensure every detail was done with precision, and the quality of their workmanship truly shows. The installation on the staircase in particular required careful attention and skill, and they handled it flawlessly. Their team was punctual, respectful of our home, and kept the workspace clean and organized throughout the project. The finished result completely transformed the space, the floors look stunning and the craftsmanship is outstanding. If you are considering new flooring, I cannot recommend Reinel, Oscar, and the team at Floor Coverings International highly enough. We are absolutely thrilled with the final result.

OMG!!' I am absolutely elated to share our experience with Floor Coverings International owned by…read moreReinel Solano. This is our second job with Floor Coverings International BECAUSE of excellence in service, quality of materials and professional installation you can be proud of!!! We were SO pleased with the company that we called them back for a second job! And once again, we love the end result!! Fabio and Guillermo installed our new floor in my husband's soon to be man cave !! They installed the hardwood after carefully clearing out the room. Their work was done neatly and precisely as discussed and planned! It's so good to know that there are good people/companies out there that you can trust to provide quality products and quality service ! We cannot say enough good things about this company!!! Our rating is definitely 5 star company! Call today!!!!

The work that A-1 does is amazing. I wanted to replace a shower in a 6 year old house. Thought it…read morewas leaking, but it was leaking really bad! Mark fixed numerous problems, and created a 2 person shower where the small shower and garden tub was located. My walls were crooked, no pan in the floor and these guys did a job that looks like it should be in a magazine. They let me pick the fixtures, pick the tile and they created a masterpiece. Shower box, large window and then a wonderful seat. I will have glass blocks installed next week and will post pictures. These guys explained everything they did and why. It really makes a difference to hire a team that knows what they are doing and then they do such incredible work!

Someone called me one week after I called and left them a message. A1 called to inform me that it…read morewould be two weeks before someone can come to my house, and they may not even be able to get the materials to repair my shower. Thank you, but no, thank you.

If you're seeking flooring services at an unbeatable price, just come in and ask for Colby! He's…read moregot a wealth of knowledge + the patience to share and explain it without all the annoying sales tactics or pressure. He walked me through every flooring option relevant to what my husband and I were looking for to replace all the carpet with in our new home and even provided on the spot ballpark estimates and encouraged me to take flooring samples, which I did! As soon as we made our final selections he moved quickly to ensure the new flooring could be completely installed before moving any of our stuff in. The installation team, led by Alejandro, did a tremendous job that completely transformed what was already our dream home! Honestly the floors are stunning. And with 2 large and rowdy dogs and a toddler, the floors have proven near indestructible and a breeze to clean and maintain. Can't wait to work with this company again in the future! Thanks again guys!

Review #2 This is the second time we've worked with Colby…read moreand Flooring Warehouse. The process, communication, install crew and results have been FANTASTIC! I could not recommend them more highly. We had a bit of a tricky install because we were adding on to existing wood floors. The crew did an awesome job and were able to integrate the new flooring without the need for transition strips. Their tile work was exceptional as well. On top of all that, they were courteous, hard working, trustworthy, and clearly took a lot of pride in their work. Review #1 From the start, Colby at Flooring Warehouse was responsive, helpful, communicative, and professional. He made the experience of replacing all the old, dated flooring in our 1970s townhouse seamless and painless. The end result is a mix of tile and hardwood and looks fantastic!

Zuli at Tile Center is absolutely fantastic! I came in not really knowing what I wanted, and she…read moreguided me through the entire selection process with so much patience and genuine expertise. She knows tile inside and out materials, colors, durability, installation tips you name it. What really stood out was how she listened to what I was trying to achieve and helped me find options that matched both my style and my budget. No pressure, no upselling, just honest help from someone who clearly cares about her customers. Thanks to Zuli, I left confident and excited about my project. If you're shopping for tile, go see her. you won't regret it.

We were told to look at tile here by our contractor. We went in and got a honed marble sample and…read morewere quoted a price of $7 per sq/ft. We came back in multiple times with the same honed tile looking for a matching mosiac and Ishin kept telling us the same price. We went to purchase the tile and the price was now double at $14 per sq/ft. He said the $8 price (notice more than the orginal quote) was for polished not honed. Either they are completely incompetent or liars. I wouldn't take my business here ever. They wasted so much of our time!

We turned a booring bathroom that needed a Fresh do-over. Bath Fitters wanted $15,000! I showed the…read moresalesman the door. I was looking for a dream bathroom and I was shown "Turkish Travertine " ...Wow! I purchased all the tiles I needed, and 2 weeks later I turned a few square feet into a MASTER PIECE. I also installed the undrt tile heated floors.

I made no less than 5 attempts to return defective flooring --never receiving a promised return…read morecall after 5 separate attempts to 5 different customer service agents.I finally contacted my credit card to which Mary S from Atlanta responded falsely claiming I refused to schedule a return of the product when no agent ever followed up to complete the process. They offer a catch 22 return policy more strict than Lowe's or Hone depot which implies that they are less substantial and more fly by night -- Just check Reddit to learn that my concerns are not singular. When dealing with low Quality Controlled American mfgs like Nucor providing defective product which only shows up after installation or ripping apart the packaging --they leave the consumer holding the bag by refusing to accept any installed product or opened boxes. A veritable catch 22 with a dishonest fabrication of lies by representatives in Atlanta in order to skate by the credit card company protection of consumers They employ a pump and dump strategy after purchasing massive amount of product and work overtime to deflect any attempt at remedy or refund.

Looking for a green tile to match our countertops. The Tile Shop had a much better selection of…read moregreen (than Floor and Decor, plus another business we had gone to). Hayley was very helpful in showing us tiles in green, and helped us match floor tiles so we ended up with exactly what we were looking for. Start here before going to other tile stores, you will probably find this is a "one shop stop".

My wife and I came in with specific needs. The manager Veronica Bland assisted us. This woman knows…read moretile and the best methods of installing it correctly to get the best results!!! She was friendly and knew exactly what we were looking for, was able to locate it in her store and then offered her advice on installation. I highly recommend speaking with her if you need tile!!

Pavlina and her team (Mario and the team) did such an amazing job! They were all so pleasant to…read morework with as well, right from the start (quote) to completion. They exceeded expectations all the way (quality of work, pricing, time taken). Definitely recommend Pavlinastone for all future work. Thank you!!

From the owner: PavlinaStone Incorporated is a proudly woman-owned and operated stone fabrication and installation…read morecompany based in Houston, Texas. Founded in 2012 by Miss Pavlina Papadopoulos, a stone and tile industry veteran, our company has proudly completed major new hotel construction projects like The Moran at City Centre Houston, to $5m+ construction residential builds, and hundreds of individual remodel homes. With over 15 years of experience, we have developed an unsurpassed client-focused reputation for delivering high-end quality and value.