I didn't even get past the initial phone call when trying to ask about getting my ring--missing two…read morediamonds--evaluated for an estimate. The woman who answered sounded rushed and immediately gave me attitude. The entire call lasted maybe 10 seconds. As a first-time customer trying to learn about the process of getting jewelry repaired and appraised, I was surprised to be met with such hostility. I ended up calling Platinum House instead, where I was treated kindly and given helpful information right away. It's unfortunate, because I was ready to bring my business here, but that initial phone experience completely turned me away.

I visited Portobello's while in Newport for the weekend. Very friendly and knowledgeable staff…read more Becky helped me look through their estate collection to find the perfect piece for me. Will definitely shop here again on future trips!

We frequently shop Lola Newport when we visit! I have several pieces and love them all. Today i…read moreadded to my collection and Iris was my sales person. She was extremely helpful, patient and personable. She helped me brainstorm to find the perfect additions to my collection and i couldn't be more pleased.

Love this brand--so excited they opened a store downtown Newport! Classy jewelry you can wear any…read moreoccasion. I love this brand because you can layer your pendants on the same chain, which makes for a cool and personalized look. Have so many types of designs, something for everyone. They have pendants ranging from animals & flowers, zodiac signs and more! I suggest looking through the catalog on their website! The lady working there was so helpful and sweet!! I will definitely be back next year. I hope they come out with a Newport charm!

Kind service and reasonable rates. I brought in my childhood 24k gold hoops to fix a small crack…read moreand they took care of in a little over a week (during a busy period). Small, intimate shop setting.

I was greeted in a friendly manner by the owner. He checked my wedding ring and I felt that he was…read morehonest and reasonable. I will return for future business and do recommend this store. BTW it is so pretty inside. A historic building for sure.

We travel to Newport occassionally and our first Stop is…read moreGrenons. We've had custom jewelry designed as well as out of the case. Watches are another specialty. Great People for the Unique Value/Investment Shoppers for Family and Friends.

Ray Grenon is a watch savant! He is knowledgeable, experienced, friendly, communicative,…read moreresponsive, insightful, and talented. A true guru in the space. His store has a great inventory of high quality, excellent pieces. His approach is extremely professional, fair, and consultative. I have purchased numerous pieces from him in the past and I am looking forward to buying more in the future. I have also brought in other watches for multiple various repairs and maintenance over the years and everything has been executed impeccably.

Jason is an extremely gifted and gracious proprietor! It's a delightful experience to visit his…read moreshop! We have purchased two beautiful pieces of original jewelry. One piece designed by Jason is a gorgeous pink marquee cut diamond in rose gold frame accented with diamonds on each side. A true treasure to behold!

I had a wonderful experience with Jason & Co. I came back for a ring I'd seen last year. During my…read moreconversation with the owner, Jason, he offered it to me at the same price I saw previously, even though the price of gold had gone up. When the ring couldn't be safely resized, he arranged to have it custom made in my size at no additional cost. His integrity, professionalism, and genuine care for his customers sets this store apart. This business is one worth supporting.

Excellent work! Klaus came recommended from a jewelry…read moreappraiser in the area to do an antique ring resize. Not only did he do an amazing job at the antique ring my husband and I ordered our matching wedding bands. My wedding band was an amazing custom diamond wedding band.

Klaus is so incredibly talented AND such a joy to work with. My original platinum wedding band and…read moreengagement ring had some diamonds fall out (from another jeweler) and I did not love the design of them anymore. So Klaus created a new design for me that used the materials from both of the original rings and incorporated them into one very fabulous wedding band. The pix I took do not do it justice because the stones are set in this ring purposely to look random. When I described what I wanted to Klaus, he immediately got it and said, "like the stars in the sky" which is exactly what my new ring looks like. Whenever I look at it the perspective is always new and changing but yet it is perfectly balanced always. Also, my ring is extremely comfortable to wear AND it was done in a very reasonable amount of time. Truly, I would not go anywhere else for fine jewelry. I tried many jewelers local to me in Massachusetts before I found Klaus and none of them wanted to work with my original rings/platinum. Ajour is an hour away from my home and I still would not consider going anywhere else. Klaus is working on a new project for me now and I can't wait to see the finished product!

Absolutely beautiful jewelry. So unique and well designed. This is my new favorite spot in…read moreNewport and I go there every year!

Beautiful handmade jewelry. One of a kind. Many items to look at. DefinItely worth the trip…read more Highly recommend.

This jewelry store is the BEST. Family owned and operated for 135 years. Quality jewelry with an…read moreexcellent and knowledgeable staff. No high-pressure sales, just a warm and helpful team.

Junk jewelry in a not so nice neighborhood. Park sucks on a main road.looks more like a Pawn shop.read more