I told this dealership I was out of town and that my wife would make a 3 hour drive the following…read moreday to look at a truck. The next day, as my wife was pulling in, the truck we were looking at was being parked by another couple interested as well. There was also another interested customer earlier that day, apparently waited to hit the bank to buy the truck. Albany Quality Cars had told both parties they had to wait on my wife to make a decision. In short, this dealership has integrity and morals that I can't say I have seen in all my car buying years. It was very admirable. I did not get a chance to meet them in person, but they were the nicest people over the phone and so helpful. My wife enjoyed her experience so much she wants to buy our next car from them in the near future! WE LOVE THE TRUCK!

I recently purchased a vehicle from Albany Quality Cars, and found the experience to be quite…read morestraight forward and easy. They treated me very well, were knowledgeable about the vehicle and I found good value in the price, a very pleasant experience. I would do business with these fellows again, without a second thought.

Everything from start to finish tgey were really good and fast at getting me into this vehicleread more

I purchased a vehicle from this dealership after having it 2 days or so it was acting like it…read morewanted to shut off and was shaking really bad called the dealership and they asked me to take it to the mechanic of their choice the first thing he said was the spark plug coil was loose it just needed a zip tip what in the world why would you say that to a customer is beyond me anyways after he shook it he noticed it was broken so he changed it. Drove it home and proceeded with everything then not even a week after that I was headed to my son's basketball game and my car started smoking and running hot. I called the dealership because it's not even a month old I had just made one payment on it. I am a single mother with no family or help so I do what I can. Well I was out of work for a week or so because of that situation ended up losing my job really I asked for a car to use or for them to help in some way well it didn't happen. The mechanic said it was a dry rotted heater coil hose so he fixed that he didn't look over anything else. So I get my car back I'm going to work again and it starts running hot by this time I take it to my mechanic and he says I have a cracked radiator. So I decided to take care of it since I got the total run around from the last situation. I have fallen behind due to work and school and kids I deeply apologize but I have kept in contact with the dealership as I was told to. My car gets repossessed I am trying all options to get my car back so I can get back and forth to school and work: I also have 6 kids and I am trying so hard to provide for me and them. Your general manager is the most rudest woman I have ever spoke with she has no customer service skills nor is she empathic or compassionate at all. She had no interest in the situation she just wanted to not be bothered and go on about her day. Life happens and there are good people that fall on hard times you should not judge. I have every thing recorded and documented. I will be at the attorneys office come Monday morning.

Very nice staff was no pressure. Enjoyed working with them. Easy to deal with I found out that the…read moreinstrument panel was not lighting up after the deal and they still fixed it. Would definitely use them again

When buying a car for the first time most dealers where cold and don't answer the questions I have,…read morewhen looking for cars I found beach city motors not knowing much about buying a car Ben gave me all the information he had to make buying a car non stressful and easy, he even made sure I went through my bank to get the best financing I could get with no credit! When buying the vehicle Ben was super helpful and kind we where in and out within an hour a little bit later after buying the car it had a few problems that where not easily found when Ben found out he helped us find an amazing mechanic and he helped us through every process I highly recommend buying from Ben!!!

Horrible I stopped at the Lemon lot today against my better judgement because I was interested in a…read moretruck they've had. The lady inside acted like she really didn't want to show me anything at all, so I stated I would like to look at and drive it she claimed I needed to fill out a credit app to do so. So I need to damage my credit and fill out an app just to test drive a car?!?! Yes and her exact words were, "Well I do not want to waste my time showing the vehicle if you cannot afford it." All I could do was laugh and walk out telling her never mind... I've never heard of that before! These places pray on people with poor credit or little income so I should have known better. Of course their main location would not answer their phone so I left a review of how I was treated, they then blocked me and deleted the review. wow

A couple of days ago I went to buy a new Accord. Got the price and monthly payment I was…read morecomfortable with. Then came the finance office experience. The guy trying to up sale me the extended warranty was in a word an a ss. I left without buying the car. I have purchased many car in my life and never had such an aggressive condescending jerk who would not take no for an answer. He talked to me like I was a stupid child who just did not know what I needed. I have never bought the up sale extended warranties on anything. The extended warranties is where the car dealerships make lots of money. Its a new car if Honda doesn't honor the warranty on a new car guess I have purchased my last Honda They will never get my business again.

We purchased a used car from them with 65,000 miles. We also purchased the extended warranty and…read morewithin 30 days the torque converter went out and they refused to cover it under warranty.Horrible experience with their service department Would not recommend doing business with them.

Beware! DO NOT DO BUSINESS HERE!…read more Missing Funds and Zero Accountability! Read Your Contracts Carefully Before Signing! I'm sharing this to save other consumers the emotional and financial stress I've personally endured. If you buy from Jamrock, you must clearly read and reread your documentation before the 3-day window expires. 1. Watch out for "commission-padding" fees like their $299.75 Pre-delivery Fee which is advertised for "cleaning and inspection." Be aware that these are non-mandatory, profit-padding fees that go straight into their pocket for commission! 2. Audit your payments. They lost track of a $1,000 payment I made and have refused to respond to my inquiries for weeks. Their lack of integrity and refusal to correct a clear accounting error is unacceptable. I am moving forward with legal action. Stay away!

My husband has two payments left and I had several friends but here along now with income taxes our…read morecousin bought here !! We will continue to refer business toy you !! That's an amazing Toyota Tacoma !! We will be back and send others!! Ty Ty Ty !! Blessed to have found people who care about what they sell you !!