Debbie was very kind, knowledgeable and made shopping for a new car less stressful. She also wasn't…read moreyour typical salesperson. She listened to what was I looking for and answered all my questions

The new management and service team is absolutely amazing. communication and service is so much…read morebetter now. will be returning to have work down on our car from now on!

I've been contemplating writing this one star review but after my good experience with other MB…read moredealers I feel implored. I bought my auto during Covid. At that time dealers really had folks in a tizzy and quite honestly it was a situation to even get an appt. Looking back I feel terribly taken advantage of and the sales person was not completely honest. I was told the car was backed into something by the previous owners daughter and that there was no damage to the backend nor an insurance claim turned in. When I went to trade my MB this year I was told the auto was in a front end collision in Florida and had reported damage and a claim. I went back thru my paperwork with Dothan MB and found no remark of this nor the CarFax, which I was told that day they were having issues with. As well when I purchased the auto I was told 4 new tires were put on. About a year later after little driving it and regular maintenance, I was told I needed 2 new tires. I did get a bit heated with the service manager and they relented and shared the tires put on at purchase, we're "newer" not new at purchase. Begrudgingly I bought the 2 new tires. Due to the new tire comment and no callback when the tires arrived, they did waive the install and service tech fees. A top all the dishonesty there service managers are terrible arrogant and many of them don't drive a Mercedes. That says it all!!! I'm deeply saddened tge owner continues to take advantage of the community, as described by me and others on this app.

I've taken my vehicle to MB in Dothan and never had a bad experience the entire time that it has…read morebeen serviced there. The service department has been kind and courteous at all times during the process. The only fault that I have is the process takes a considerable amount of time so if you're in a hurry beware that the service will take the majority of your day. The service staff will take under consideration the amount of your bill and give every discount available but you must ask. All in all there has been no major problems with my service with this establishment.

I began looking at the Ford F150 pickups, both new and used, at the Bondy's Ford main dealership…read more about four months ago to upgrade from a 2002 Ford Ranger with 220,000 miles. Scott Carter came out to assist me and diligently continued to maintain contact with me during my extended search for the right unit that matched my needs and desires. He notified me numerous times of trade-ins that might be the right fit. Last week the perfect match was found at the Bondy's South location. Throughout my search, Scott was friendly, courteous, easy and pleasant to talk to, and made me feel that meeting my needs was important. Based on my experience over the past few months, I would highly recommend Scott Carter to anyone looking for a vehicle at Bondy's Ford. The finance manager, Dewayne Kennedy, was also very helpful in obtaining the lowest interest rate possible and completing the financing process.

Daniel was very helpful, great customer service and I left very satisfied with my purchase. 10/10…read morerecommend

I have to say that after years of being led to believe all retail sales are the same, Bondys proved…read moredifferent. Mark McEntyre is professional and efficient. He allowed us time to browse and make decisions without the annoying pressure and stress that comes from buying a new vehicle. He handled the paperwork quickly and got us in and out without any issues. Go see Mark McEntyre and you won't regret it! First class treatment!

Do NOT buy from Bondy's Ford…read more Worst experience I've ever had. I wish I could give zero stars. They misrepresented my maintenance plan, claiming it was a Ford Maintenance Plan when it was not, and provided inconsistent information that I only discovered after having the car for a while. Several issues have continued to come up since the purchase, highlighting their misrepresentations. They will say and do anything to close the deal. Buyer beware.

Really a great experience buying a car. Greg Bass, Steve Winiarski and the team were duper helpful,…read moreand stayed within our budget, instead of pushing us upwards, like many do. It was fast, fair, and not the usual dealership game. I appreciated that they showed us the car features, various extended warranties and allowed us to make informed decisions. Overall, a really great experience/.

I had no problem with the purchase of my vehicle, but I do have a problem when I was told because I…read moredidn't have but one key fob, that THEY would pay for another one. I tried several time to get one through the person that comes to their shop on Friday. I even agreed to meet the guy on a Wednesday, which we discuss prior to me coming to Dothan. The Locksmith was never available, so I went someone else to get the fob, mind you they said hey would pay if I found someone to do it. Tell me why when I got the key fob done and I paid for it and sent them the invoice for reimbursement, they only paid me a THIRD of what I paid for the fob. THEY JUST LIED, THEY DIDN'T REIMBUSE ME THE FULL AMOUNT. Then had the nerve to say I should have had it done with them. Tell me how when the guy was never available.

Scott and Dewayne were the best!!! If you want the best buying experience, you really want to chose…read morebondys south in Dothan!

Not quite sure what all the negative reviews were about on Dothan Easy Finance. I have found them…read moreto be a great used car dealer. I bought a 2006 Dodge Dakota from them a few days after I bought it it developed an issue where it wouldn't start yes the vehicle was bought "As Is" but the service manager quickly had it towed back to their shop and fixed at no cost to me. I have now been driving my truck nearly a year problem free! So if y'all need a reliable vehicle and your credit isn't the best like mine was after a natural disaster.. Go see Dothan Easy!

We got sold a lemon and after only having it three months they get us to pay to fix the car only…read morefor it to break down three times getting home. Didn't have anything they wanted to trade in and problem wasn't resolved. Was up there for five hours.