I don't know what you all were expecting from a tourism group but they do what they can and usually…read morea bit more. You're an outsider in a strange place most likely. And guess what? In a different country too! Unless you know Tuscany yourself, sit back and enjoy the rides. Okay so the bus ride wasn't the most comfortable, as Americans need HUGE seats with power ports, etc. and cart service with snacks. Fun fact: they're driving manual transmission buses. OOOOORRRRR you can try to blend and deal with the hour or two long bus ride without plugging in your devices. It's not that bad.

This company is terrible. They didn't show up at the designated place, lied about it, and then…read morewouldn't refund my money. We had been scheduled for a river ride in Florence. Prior to the ride, I tried to WhatsApp them but they never responded. (Every other tour guide in Italy would contact me beforehand to confirm but they wouldn't even accept my WhatsApp invitation). Even so, my family went to the designated spot prior to the start time (where my son took a picture) and no one arrived. Around 7:02 (we were supposed to launch at 7:00), I called the company to inform them that no one was there. The Company confirmed with me that I was in the right spot and tried calling the guide. The guide did not answer. The Company continued calling for 15-20 minutes and still got no answer. I told them I was going to leave and needed a refund. They said they wanted to "figure out what happened". I wasn't sure what they needed to figure out- they simply stood us up - but I waited for them to get back to me. Then several days later, they did inexplicably tell me that there was a "misunderstanding" and would not refund our money. Yeah, a misunderstanding about the truth. These people are terrible, there are so many other tour guides in Italy- do not book with them.

Our family of five booked the Vespa tour, and it was absolutely amazing! None of us had any…read moreexperience riding Vespas, but our tour guides were incredibly patient, supportive, and encouraging from the very beginning. It was definitely a little intimidating at first, but they took the time to help us feel comfortable and confident, which made the entire experience so enjoyable. Chris and Antonio were fantastic guides and truly made the day special. Chris brought the region to life by stopping at breathtaking viewpoints and sharing fascinating cultural and historical insights along the way. The scenery was stunning, the food was delicious, and the whole experience exceeded our expectations. We highly recommend this tour to anyone visiting the area--it was one of the highlights of our trip!

Had a great Cinque Terre Walk About tour with our guides Naomi and Luca. Both brought their…read morepersonalities and knowledge of the area to the tour. You should be proud to have them as employees. Since they went the extra mile and smile, I have a little suggestion. It's best done to the Aerosmith song "Walk this Way". Enjoy... Walk About ( To the song Walk this Way by Aerosmith) Cinque Terre lovers There's a tour like no other Who can fill with your day with so much fun From the bus to the train Their always there to explain As you travel town to town in the sun Always with a smile They go the extra mile Naomi and Luca should really be praised For the hard work they do I have a suggestion for you How bout giving them both a raise Walk About We all shout Without doubt Don't cop out Just give them a raise Seaside villas Lined up and down the hillas Stretching up the Italian Coast With breath taking views So many we never knew An experience we all will boast Speaking for the rest These two really gave their best A credit to your industry by far So maybe tomorrow You can give them some more Euros And on Yelp I will give you 5 STARS Walk About We all shout Without doubt Don't cop out Just give them a raise

Mano was our tour guide during our stay in Florence. It was well-organized, and filled with so many…read morehistorical and fun stops along the way. We started early around 7AM, grabbing a bite to eat at the train station where we met up, before embarking on our adventures. Our first stop was at Pisa where we spent about an hour taking pictures of the leaning tower, as well as the Duomo cathedral. Next stop was the Cinque Terre, which we got to visit and see 3 out of 5 islands since 2 of them were closed off. The tour did not include lunch, but there was an option to prepay for our lunch or to venture on our own. We opted for the prepaid one since we knew we were limited on time, so that Mano could put in our order for us. Cinque Terre was breath-taking, and words could not sum up the feeling when you come there. It is crowded for sure, but take a moment to be still and look around you. All of the colorful houses were unique and quirky, which made for great background in photos. There is enough time to shop around for souvenirs, and eat gelato (omg, the best)! I only wished we booked lodging here so we could spend more time to explore, but until next time. This tour was amazing, and the group of people we were with were engaging and chill. We each did our own thing, and only met up at each designated spot when it came time. We ended the tour around 8PM, so it was well spent to say the least! Highly recommended!!

We didn't know much about this tour when we booked it but it ended up being a great because we went…read moreto a great winery that didn't disappoint (Tenuta Torciano).

We had a great time on our tour with Roberto from We Drive You Tuscany! We did the 8 hour San…read moreGimignano and Chianti Classico as well as the Pienza, Val d'Orcia, Montalcino wine and Pecorino cheese private tours with Roberto. This was my first trip to Italy, we enjoyed a comfortable ride throughout the countryside in the clean, air conditioned van! Roberto was so knowledgeable and made sure we knew all the best places to visit along with the history of the beautiful Tuscan countryside! He even gave us recommendations for our second leg of the trip to Rome. We will definitely use this service again!!

We had the pleasure of touring Tuscany with We Drive You Tuscany. Roberto was our driver and we…read morehad a beautiful Mercedes van that was new and comfortable. Bottled water was provided and he even stopped to get Fresh pizza for us. By the time we finished touring with Roberto for two days we felt that we knew so much about the area, history and culture of the region. Roberto's knowledge or art, history, food and culture was so impressive. The tour we did with Roberto was much more than him driving us from place to place. Each place we went was so carefully planned and curated. We visited wineries, vineyards and a sheep farm that makes cheese. With his help, we were able to visit every place we wanted to see as well as some smaller unknown, hidden gems. We saw so many beautiful landscapes and Roberto stopped frequently for us to take in the views! I cannot say enough wonderful things about Roberto. We hope to go back soon to tour Umbria and Florence with Roberto.

My dad and I enjoyed this tremendously. Our tour guide, Ben, was extremely nice and personable. He…read morewanted to know about us, and gave us every fact about what we were seeing. He also explained everything thoroughly, while making sure we were comfortable and safe. Definitely worth the money, meeting a local wine maker and eating at her home was once and a lifetime.

Five stars for the team at Tuscany Bike Tours. Here's the day:…read more 9:30am Rendezvous at the shop in Florence. Meet your fellow riders. Try to pick out the riders that seem weaker than you. You'll need this info if it snows and you get stuck in the Pyrenees. 10am Take the shuttle bus out of Florence, into the Tuscan countryside. The van seats 8 comfortably. Bonding time with fellow riders...from Canada and the States and Oz. Note that many of them have cycling gear on. Lie to them and say that you competed in the Tour de France in 2012. Wear your seatbelts on the van. (This is Italy.) 10:45ish Tour the castle. Fortify yourself with a little wine. Get fitted for bikes and helmets. Your bike has a name. Remember it. Off onto the Tuscan roads 1pm Enjoy a late lunch at a little roadside cafe. Bruschetta, salad, pasta, lots of wine and plenty of convivial conversation with your fellow bikers. Tell them you were just joking about the Tour de France. Eat a little fruit and some espresso to get you ready for the road again. Try to remember the name of your bike. Was it "Diablo" or "Dianna Ross"? Consider going back in for some more wine while you try to remember. 2pm Another hour or two of biking the countryside. Your route includes an (optional) 2kilo stretch of road straight up Mount Everest. (Okay not really Mount Everest, but it feels like it by the time you are done.) You have the option of tapping out anywhere along the line. It is grueling. Consider giving up. Consider which of your fellow bikers you'll eat first if you've got to survive. Wish that you had done the Tour de France to warm up. Wish that you had not had so much wine. Wish that you never went on a biking tour. Wish that bikes had never been invented. Reach the top and forget all of this in a rush of endorphins. High five the other bikers. Feel better than you've ever felt. Consider buying a bike. Consider watching the Tour de France this year. Consider hugging that guy you were secretly planning to eat if things got really bad. 4pm Return the bikes and get in the van for the trip home. Realize that this was the best thing you've done in Firenze so far. Have a fantastic time talking to the people on your bike tour. Try to put that business about eating the weak behind you. Get lots of great tips from your driver. 5pm Reluctantly say arrivederci to your fellow bikers. Spend the rest of the evening talking about what a great day it was.

Loved walking around and taking tours and taking in as much as possible as we fill our day.read more

Unreliable service and unhelpful customer support…read more We purchased a 2-day pass and were unable to use it fully due to a major scheduling issue. The bus never showed up at the time posted on both their brochure and signage. When we contacted support, we were told the last bus had already left hours earlier--completely contradicting their own schedule. When I emailed to explain and request a refund, the response was dismissive and made it seem like I wasn't being truthful. Very disappointing experience. Would not recommend relying on this service if you're on a schedule.

This is a wonderful food tour by an American & Italian dual citizen who's lived in Florence for…read moreover 20 years and has been guiding for most of them. She knows the shopkeepers by first name and by the quality and pricing of their goods. A truly friendly lady who really enjoys her work.

My family and I had a great tour with Alessandro. Florence…read moreis paradise for foodies, and he knew some great places for us to try and was able to explain the background of the food. Some of the old places won't be around much longer, given how things are changing. Taste it while you can. It was a great experience for us, and, if you love food, this will make you happy.

We were a group of 10 visiting Florence. We were very lucky to meet up with Francesca from…read moreFantastic Florence! I found her through a recommendation from a friend. She was very flexible with our schedule and Mother Nature raining on our tour day. We were able to go a few days later. We did a three hour late afternoon tour. Francesca is friendly and knowledgeable. She arranged a boat tour that was incredible! The highlight of the tour! We also walked over to see David. Ask her anything and she knows the answer! Highly recommend!

Francesca was amazing. Her morning tour for our family was perfect! She is very knowledgeable…read moreabout the history of Florence. We had a fun and enjoyable morning tour with her and then she connected us with a pasta cooking class with Chef Vary.. it was a perfect combo and one of the best parts of our trip to Italy!

We booked the 'Sunset Tour - Taste of Tuscany' last minute after finding out about it from our…read morehotel (10% discount with the brochure!), and had no difficulty booking online. Our family of 4 were the only participants, and our guide was early as well, so we were able to get our bikes, helmets & complimentary water bottles right away. Sally was very friendly and extremely patient with my mother, who had not ridden a bike on decades. She gave us very clear instructions on how to efficiently utilize our bike gears, and detailed information on what to expect. She also provided us interesting trivia about the Tuscany region, the manufacturing of olive oil, some local history, and even the scoop on Kanye & Kim's recent wedding. Lots of fun. The first half was mostly uphill, passing by some really magnificent scenery. We enjoyed some delicious wine & bruchetta at a local Villa, overlooking an incredible view that I'm sure the rich residents enjoy everyday. And the return route was an easy downhill with more beautiful sights, stopping by an outlook for some quick snapshots. I really like how this tour does have a little bit of everything in only a short few hours. My only complaint is that the actual sunset didn't happen until after the tour was long over.

There are not enough positive things we can say about this tour. So professional, so fun and…read moreamazing food, lodging and biking! We loved Marco! We stayed in gorgeous accommodations for all three nights that were prearranged. Our first day of biking we got rained out, but Marco was more than willing to offer other options (wine touring, site seeing, etc.). We opted for a long lunch at our gorgeous hotel. The bike tour days were incredible. The scenery was phenomenal as well as the prearranged stops and wine tasting. Our last day of biking ended with thermal hot springs and an amazing lunch. We would do this tour again for sure. Our experience was a 10+++