Started out with what seemed like a great experience. We were looking for an outdoor sofa and found…read moreone. The sales lady was super helpful and told us if you are not in a big hurry we will be having a Labor Day sale, she offered to email us. She did too we were amazed. I called and spoke to her thanked her and asked about delivery how long would that take and was it in stock. She advised we would be charged 99.00 for delivery but we could come and get it that day. We decided we would pick it up so I gave her my cc so it would be ready for us. When we arrived at the store and talked to her I see a sold sign on the Floor Model of the sofa and she wants to know if we just want to go out the front door. WHAT???? I never asked to buy the floor model I want a new sofa. And who assumes a customer wants a used sofa???Scotie and I step out to discuss and she comes out to say that she just found out they can no longer order that model. So I then check their website find the sofa same price with free delivery. I go back into the store and ask why can I get this from your website but you can't order it and the delivery is free. The manager responds and says there are only floor models left that's what they would ship you.Even more stunned by this nugget of information. I then ask where does it say this is a floor model? This question was met with a blank stare from all 3 of them, like I'm the crazy person. I said you can't sell used furniture as new without telling the customer. No response. Apologies from Angela but nothing from the manager. I did give Angela the benefit of doubt she could have misunderstood... I guess?. To her credit she took accountability and she was very apologetic. but common sense says people don't go to a furniture store to buy used furniture. One more time I say if I buy a floor model it should be my choice not yours this is very dishonest. And a floor model should have a way bigger discount than 500.00. Nothing no response except from Angela that they may have to note that in the future on the website. I'm like well what about you were going to charge for delivery...the manager says well they put it on a pallette and deliver it that way...again missing the point that they were going to charge me 99.00 for delivery and of an undisclosed used sofa that was eligible for free delivery. We live a whole 4.5 miles from the store and would have charged me 99.00 delivery thats free on their Website. We told friends about this place encouraged them to go check it out...Im so embarrassed about that and trust me we will correct that!!! The only solution offered to me is a refund which I agreed was necessary as in principle we wont support unethical businesses. This company doesnt deserve our business or hard earned money. We were so stunned by this unethical practice and zero attempt for customer service. Buyer beware you don't know what you will get here but based on our experience you won't get honesty or customer service and possibly won't get new furniture.

Nothing but great things to say about Teak Plus. Devyn is extremely responsive, a lot of the…read moreproducts were back ordered and he was able to respond to me in a timely manner. Although the furniture took a bit to arrive(this is an Indonesian wood so it takes a bit to arrive, also considering the supply chain issues). It looks beautiful on my patio. Don't waste the inflated price tag at Restoration Hardware!

Amazing customer service by Sander and Lule. They helped us find the perfect furniture for our home…read moreand made us feel like a part of their family. They had an abundance of furniture in the store and also amazing books that we looked over. I will definitely come back and bring my friends and family because it was such a fantastic and easy experience with them.

I came here after having a bad experience at 1 Stop Furniture. The lady who helped me was…read moreextremely professional. I was interested in a living room set that I did not know the name of, I only had a picture and a photo of it. She took the time and found it for me. It is a very expensive set and she never once treated me like I could not afford it. That was the last thing on her mind. She gave me a fair price and told me she would let me know when it came in on the truck. I got a call today from her and I may possible have my furniture tomorrow!!

Worst Furniture place! Wastage of the huge amount spent!…read moreThink twice before purchasing from Modani!! In-spite of purchasing the protection plan for five years, they are unable to fix the mechanism stating to go through the Uniters Warranty Service and warranty company stating to go back to Modani to have the sofas fixed. They are just giving me round about and not fixing it. Very Very upset with the quality, value and services. Very low quality for the price paid!

This was my 2nd time purchasing with Cammy... Not only did I get the product on time, Cammy also…read morewent above and beyond the get me the BEST prices available!!!

Amazing price and people! Was able to get my whole entire house furnished that same day!!read more

The furniture at the store is great! Its the salespersons there that are trash. They are liars and…read morescammers!!! DO NOT PURCHASE FROM THIS LOCATION!!

Wonderful people to deal with. The customer Service is amazing. Selection of material for…read morecushions is vast. You will need time to look them over. They want you happy with your selection.

We already have a large bronze table and chairs that we purchased about six years ago from Palm…read moreCasual and we love them. So we returned to Palm Casual two and a half years ago to look for new outdoor chairs for our newly build home. We purchased 4 vinyl wicker chairs and 2 ottomans with cushions. This chair and ottoman set was gray in color and came with very nicely sewn cushions. The chairs were also swivel rockers. They came with a 3 year warranty from the manufacturer, a north Carolina Outdoor furniture company. I don't remember the exact name. We loved the chairs and they fit very well in our new outside covered porch on the river in south Georgia. Unfortunately, after 2 years of use they began to crack and fall apart. They were only in sunlight for an hour or two a day, never full sun, We also would move them inside when bad storms were predicted. I called the manufacturer first and was told that the company we purchased them from would be responsible for the warranty. I then called Palm Casual in Jacksonville to report the problems and sent them pictures of the damage. They responded quickly and were glad to help us with the situation. We drove down expecting to defend ourselves to get them replaced. But to our surprise we were met with smiles and a great helpful attitude from Mike, the owner. He was very understanding and concerned about our situation. He told us to pick out new chairs and ottomans and cushions and he would take care of the warranty with the manufacturer. He did say that there had been other customers that bought the same brand and color wicker chairs like ours and had similar problems. We actually picked out slightly more expensive replacements but he just said don't worry about it we will take care of the difference in price. We were in and out of the store in less than 30 minutes with new chairs on order at no cost to us and no haggling or stress! Our new chairs were delivered to us and the old ones taken away in about 6 weeks by two great delivery guys. We were really happily surprised and relieved how our situation was handled by Mike and his team at Palm Casual! We have been enjoying our new chairs, ottomans and cushions for several weeks now. We really love them! Many Thanks to Mike and his team at Palm Casual. We highly recommend Palm Casual in Jacksonville, Florida!

We were greeted immediately upon entering with a upbeat hello of someone who truly seems to enjoy…read morebeing there. While we were there 3 other couples were also looking around. Vernon was the only one assisting people that day but gave proper attention to all of us. He was able to answer questions, joke around, provide helpful information to all of us with out putting pressure on anyone. A couple of the couples were returning from previous visits and Vernon recognized them and greeted them with a "welcome back". We had researched a specific brand and model mattress prior to coming in. This is the only location in Jacksonville that has them on the floor. Vernon was able to provide both personal experience and facts about the mattress we were interested in. He offered his knowledge on comparable mattress as well. We bought the mattress and was able to take advantage of the sale that was active. They mattress takes around 12 days to be delivered and they offer services to remove your old mattress for a fee.

BUYER BEWARE!!! We purchased a mattress and adjustable base here that was delivered in March. We…read moreasked for a King Koil medium firm king sized mattress. When we received the mattress, we received a plush mattress. I have fibromyalgia and never even tested a plush mattress while in the store. The only paperwork the owner gave us was a receipt and a piece of paper with suggestions for a new mattress- such as to give it up to 12 weeks to know if the mattress was right for you, along with the owner's business card. We never should've trusted that he had ordered what we'd asked for and should've made sure we had some sort of proof (though we had no idea what the "name" of each individual mattress was). We instead trusted that he was doing the honest thing. When the mattress and base arrived a couple weeks later, the base wouldn't work with our platform bed, even though we'd been assured it would. My husband was able to disassemble our bed and remove the platform, then reassemble it with the new base, so it would work. It was a few hours of work and a pain, but we made it work. The biggest issue was that our sleep was TERRIBLE. On a brand new mattress. Every time we laid on it, we'd both roll towards each other because there was no support. If we got up, there was a sagging spot where we had been. This was supposed to be a brand new, medium firm mattress. We kept telling each other that we needed to give it the 12 weeks to see if we'd adjust. We never adjusted, so after the 12 weeks we called the store and were told by an associate to come in to see what could be done. We went into the store and the associate that was there looked up our order and told us we didn't receive a medium firm mattress, we received a plush one. Again, we trusted that what we received was what we asked for. There was no paperwork upon delivery to confirm that, either. The order was placed by the owner, so we had to deal with him, and he wasn't there. A few days later we talked with the owner, who insisted that he had not ordered the wrong item and that's what we asked for. When we insisted that we had not, he told us he'd give us half of what we'd paid for the mattress towards a different one, but he otherwise wouldn't do anything. When we told him that it was theft to take our money and not deliver what we ordered, he became belligerent and told us that he would not be bullied into fixing this, his mistake. I understand that people make mistakes, but it should be made right when it happens. The owner of this store has a sign hanging up that says if you're not comfortable within a year of your purchase, he will make it right. Only he won't make it right. He's a good salesman, but won't stand behind his own policy. Don't shop here unless you want to be stuck with an expensive mattress that you dislike.

There is not a section for the furniture source at the avenues mall... They're the same place I…read moreactually went to both the one in St. John's had less to choose from then the one in avenues. I went a few times, and didn't find exactly what I was looking for, I would much rather have zero furniture than not what I wanted. I went about three weeks ago to the avenues location, and it was helped by Iz. She walked around the store and pointed out things that she thought I would enjoy, that, met, what I was looking for, with zero pressure. I found exactly what I wanted within 30 minutes of walking in and about 30 minutes later I walked out a very satisfied customer. Knowing that within 2 to 3 weeks, my sofa and loveseat would be gently placed in my living room. I think this store has everything from the eclectic buyer, to the eccentric buyer, to the every day norm buyer. I'm very happy that I found exactly what I wanted, and a price point that made sense to me, and was able to be delivered effortlessly on my part. I highly recommend furniture source, and I recommend Iz even more. I was without living room furniture for about five months, because I could not find what I wanted, imagine going that long and then within 30 minutes of walking in having exactly what you want! So head over to furniture source, ask for Iz, and come home with some amazing furniture!

Bought a Sofa and Love seat ,and bought the warranty since the purchase price was in the thousands…read more The back of one seats does not come completely up now. The stitching has come up and the leg rest padding is gone and the wood pushes against my legs. This happened in year one of a five year warranty... I've tried for almost a year now even went through management to honor the warranty they sold me. And yet no help. No service after the sale. And just a sorry we don't carry that sofa anymore and can't help you. And when I bought these, the salesman said all was covered in the warranty. Even a scratch. The warranty company said only the motor was warrantied. This company Lied to me and has done Nothing to correct the Broke loveseat. Buyer Beware. They aren't even on BBB but I did open an case with the States Attorney for their lack of help after the sale and promised verbally everything would be taken care of if any issues. The old Bait and Switch... Fair Trade Act to protect consumers.

We decided last minute to get a custom mailbox stand and mailbox. They painted it with custom art…read morework in 2 days and it is gorgeous. Will stop by again next trip to Florida

This place ROCKS! They take pre-made furniture and paint it or they can make a custom piece for…read moreyou. The creativity that oozes out of this place is amazing. The quality of the furniture and the painting is A+! They are beach themed, but could probably handle any scene you wanted. You will have to check out the photos I uploaded to see what I mean. This is not a fancy store by any means and when you walk in, you know you are in one of the local gems of the beaches. Concrete floors, not an open space to be found and the sound of saws, sanders, compressors and paint guns vibrating in the background. Another thing I love about these guys is that even though they have their hours posted. If you are coming in later in the afternoon, call first, they may have closed up early and went surfing or golfing. Now that's beach living!