I Regret Buying from Florida Fine Cars - Deceptive and Unprofessional This has been the most frustrating purchase I've ever made. I bought a pickup from Florida Fine Cars and dealt with Philip (salesman), Francisco (finance), and Michael (shop manager) -- and I regret every part of it. Right after I drove the truck off the lot, I noticed the passenger-side wiper blade was broken, and before I could replace it, it scratched the windshield. That should've been checked before delivery -- clearly no proper inspection was done. On the drive home, doing 70-75 mph, the truck lost power, the check engine light came on, and it felt like it was about to stall. I returned to the dealership the next day. Philip wasn't there, so I spoke to Francisco. I explained what happened and asked if I could exchange it -- but everything he showed me was out of my budget. He told me, "We'll take care of it, just let us know if anything else comes up." I pointed out a missing front grill piece and a few other cosmetic issues. He sent me to the front desk where I got a number to schedule with their shop -- but they were booked until the following Monday. They told me to keep the truck and report anything else I noticed. Over the weekend, I washed the truck and that's when I really saw what was wrong. The rims looked cloudy and whitish, the front grill area was a different shade, and there were deep scratches hidden under the heavy dressing they used. It felt like they intentionally covered up flaws. I brought all this to the shop's attention. They kept the truck for nearly a month. When I got it back, they claimed nothing was wrong with the engine. But my scanner had already pulled a cylinder misfire code, which was now just cleared -- not fixed. They literally just reset the check engine light and gave it back to me. I left the truck again after speaking to Michael about the rims. He told me to give him another week and he'd repaint them. I waited -- no call. Left messages -- no response. After three weeks, I finally got him on the phone, and he got defensive, saying they were "busy." I told him how unprofessional that was, and he told me to come in the next day -- said it would be done. I picked up the truck, and after a few washes, the paint started peeling off the rims -- they didn't repaint them. They plastic-dipped them like I wouldn't notice. I messaged Michael again -- no reply. A few weeks later, I hit 70 mph on the highway and the check engine light came on again -- same cylinder misfire. They never fixed it, just hid it long enough to get the truck off the lot. On top of everything, while shopping for insurance, I was told the truck had been in a front-end collision. When I asked Michael, he told me the grill was just repainted because of peeling -- clearly not the full truth. I also realized later that I got talked into extras and add-ons I didn't even need -- and now I'm stuck with a truck full of problems, paying way more than I should have. I feel completely ripped off. They dressed up a problem truck to look good short-term, reset warning codes, and strung me along for weeks with fake promises and zero accountability. They knew exactly what they were doing -- and I trusted them. This whole experience has been nothing but deception. I've been dealing with this for months and I'm still angry and frustrated. If I had known everything beforehand, I would've never bought this truck. Please think twice before buying from Florida Fine Cars. I wouldn't wish this on anyone!!!! read more

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Just called this company about a truck, asking about a video that was supposed to be sent 25 min ago, apparenlty I called too early! The man who answered the phone got angry with me and raised his voice and said "THAT WAS 25 MIN AGO SIR, GIVE ME A CHANCE TO DO IT!" Then as I was responding to his raised voice, he hung up. I don't like write these types of reviews, I like to give everyone the benefit of a doubt, but I wouldn't recommend buy from these people, If I could give a NO stars I would. but my one star means NO stars. PJ Hanson Follow up, the orginal sales textex me back and said He thought I hung up, I was in mid sentence responding to his raised voice and HE Hung up, but he did give somewhat of an apology, then I got a call from some one else at the dealership and I explained and gave the mans name... He appologized genuinly for that. PJ Hanson. read more

Worked with Dauri on 2018 hc charger as ready to buy. He advised price is actually $3k higher than what is shown online as they $3k in mandatory fees includ $1300 dealer prep, $900 electronic filling fee and $800 appearnace protection pkg. Dishonest as this should be shown on their website up front. Owner responded advising these fees are shown I assume in fine print on their website. Dauri didnt know what the fees were and I only found out when he sent me the buyers order. The owner didnt respond to my criticsm of their excessive fees $3k per car and thats with me paying my own tag and tax in AL. WOW!!!! Why not be super honest and add $3000 to the listing price so we can see the true cost upfront in plain sight?!?!?! read more

We looked online and found 2 cars at this dealership. We went in not wanting to haggle and deal with the typical sales man nonsense. Dwarn helped us and he was soo patient and kind. He even sat and went through all the trucks at each dealership for us. He wanted to make sure that we left with what we truly wanted, and we did. Thank you Dwarn for your refreshing candor, kindness and patience. read more

I bought a $2,900.00 extended warranty and when GPS started malfunctioning, I was told I had to drive 1.5 hours to Miami location to service it. They had no knowledge of the GPS system, no way to read the GPS or any software update capabilities but made up an excuse that it was the old battery terminal that needed replacement & diagnostic would cost 360.00. Battery and both wires were replaced two months earlier so it was an outright lie to get money for items not needed and would fix the problem! Stay away from people who will lie to your face to make money and never get into business with them!! read more

ROACHES! do not and i mean do NOT buy from here. not only were the sales men sexist but they did not want to sell the car. was told false information about a 2015 mustang i drove 2 hours to go see by Duari Diaz. when we got there he wouldn't help us and has someone else do it. it was a different color and has so many issues including a dead roach in the car. took it to a mechanic and there was 3000+ dollars of fixes needed. when i went back to the dealership they said they could not negotiate on the price at all even though their website said they could. spent my own time, gas, money, just for them to not want to sell a over priced, dangerous cars. they are looking for not very smart people who won't go get it looked at so they can SCAM you. read more

Great communication from the start. My salesman was Sean. Really helpful a as far as I can tell honest and helpful. A rare nice experience from a car dealership. Totally recommend read more

Gross! We found this rag garbage thing wedged under the car. We only found out because the undercarriage broke off 2 days after we drove off the lot. They tell you that you can return the car within 3 days no questions asked, but they will charge you any repairs. This is not explicit and is not mentioned when you buy or return the vehicle that is falling apart. We don't think it was a scam that the car undercarriage broke off right when we drove on the highway, but FFC really win out with us as a customer. We filled up the tank with gas from empty, paid their mechanic fees and we even removed the rag for them! Expensive and time consuming 3 day rental for me! My advice, get your ride inspected before purchasing here. Our 2021 Highlander had a wheel from 2016 on it... Strange! The staff is pretty pleasant overall. I think other than the GM making an odd comment about how my pregnant wife walked, we were pretty pleased with the people there. The fees are low, and they are not pushy on upselling a lot of add-ons. You just have to do your due diligence. We found out a month later that we only had to pay the cost of the repair if it went over $500. I'm am not sure how FCC negotiated this price down, but I will attach the picture of our invoice. I can't find those parts at that price! I can only find them a lot cheaper. Whoever buys this car next may have a tire from 2016, but they will have the top of the line undercarriage! read more

Florida Fine Cars - I'm not an expert on parts costs. I could be completely off here. Bad luck it went just over $500, otherwise we would not have had to pay. - Used Car Dealers Near Me - Margate, Florida

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We went in looking for an affordable car for my mom. The margate location had plenty of options. Brian Winters was a pleasure to work with. He was respectful, efficient and very patient. He gave us a variety of models as well as price ranges to choose from. He took the time to explain our options, explain the cars themselves and give his honest recommendation. I'll definitely be back when it's my time to buy a car! read more

I called to ask about a Honda Fit that I saw online and on apps, Johnny answered the call and was very polite and friendly. He said they had several used Fit models and set me up for an appointment to see it. I told him my budget outright because I didn't want to go back and forth to negotiate. I was skeptical about Florida Fine Cars before but decided to give it a try. When I got to the office, they set me up with another employee named Thiago. I told him that I am looking for the Fit and and also asked him why is it that the orange Fit's Carfax history shows that the car was noted Black. He didn't know why. I only spent a few minutes there because they couldn't work with my budget even though I had called beforehand to let them know. I didn't bother to see the cars but am still glad I had this experience to compare with my other car-shopping experiences. read more

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Everyone reading this report them to the Federal Trade Commission. They are a rip off and they are awful business people. Sold me a car with no explanation and I kept asking for explanation, told me one thing and price came out to be another. On top of that the transmission is messed up and needs to be fixed which when I was test driving didn't happen. Then a week later I notice all these issues. Rip off and scammers ! Please report them!! Report fraud.ftc.gov. For anyone else who has been ripped off by this company and people who work here please report your case and they can get into big trouble. They don't care and on the phone they didn't care. read more

Florida Fine Cars - Report report report - Used Car Dealers Near Me - Margate, Florida

Lloyd Mayes was my sales rep he is in margate store took his time and found me a winner go see him if you need a car

No way. Tried to sell us a car they claim not in an accident when there were clear indications that it had been. Buyer beware

Lloyd Mayes was my sales rep in margate took care of me and got me in and out go see him in margate he will take care of you

Had a great experience at Florida Fine Cars this week . Ricardo Ribeiro was a pleasure to work with! He will be assisting me in finding a reasonably priced vehicle with low mileage. He seemed to know the inventory very well! Thanks Ricardo!! read more

Spoke to Daniel online and he was very helpful but once it came to the finance team with Smith it all went downhill. The car went from about 24k to 53k and when I asked why they had added gap insurance and also a service deal which I never asked for. I know right now interest rates are high but no way it's that bad When I asked to remove it he said it would only take off about $14 a month but I've never been to a dealership where both of those come out to a total of $1,000 not even when I was working at a dealership also as a salesperson. When I asked if they were flexible on pricing he hung up pretty quickly. Definitely wouldn't recommend read more

Came looking for a car for my daughter who's leaving for college. The salesman Brian Winters was soooo helpful. We found a car for the right price and we purchased the same day. Everyone here was nice and I did not feel a bit of pressure to buy. Highly recommend you check them out and ask for Brian. read more

trust all of the negative reviews...seriously... I found a used Denali online. looked super nice online and superrrr clean. Drove 3 hours from Sarasota and it ended up being not as nice as the pictures but okay like good marketing. I ended up filling out paperwork and then my husband and I wanted to get lunch so we told our rep we would be aback after lunch and to not run the credit until we got back. He said okay he would let finance know. About 30 mins later I get a notification that my credit had a new inquiry on it -- then several more notifications. Not okay. Not happy with this what so ever. Super sheisty and shady. the cars are not worth what they are selling them for and they will screw you... buyer beware :) read more

Don't trust these people with your hard earned money. I got a 3 year old car here with low mileage and within the first 2 weeks, I had to go to the shop to replace the brakes and all tires. It's sad you can't trust a word these people say, they are hustlers. Don't waist your time. read more

I contacted this company to purchase my daughters car. Came to the location to see the car and it was just as described. The person that helped me was the manager Rafael and he was great to work with. No hidden fees and the price for the car was more than fair! I am glad i selected them & do recommend them. read more

My husband & I purchased a vehicle less than a month ago. We started hearing rough road noises. When it happened on several different roads, we thought oh no! Tried driving and watching at different RPM's and thought it sounds like the transmission. Took it to a local shop and that's exactly what it is. Repair cost is $8K! Contacted Florida Fine Cars and have heard not a word from them. Our dream car has turned very quickly into a money pit. They have ruined our entire experience of what was supposed to be wonderful. The fact that they haven't even contacted us says it all. Nothing from Zack our salesman nor their management. They should be trying to help rectify this as we would never have purchased the car had we known the transmission was bad. They are not a reputable business and we would never purchase another thing from them. If you are looking for a used vehicle, be very careful dealing with this company. read more

I recently purchased from Florida fine cars and the Finance person (Smith Rock) did not clearly disclouse cahrges Pay attention!

$3,000 in junk fees is outrageous. Drove up US 1 to Earl Stewart Toyota. NO dealer fees NO bogus add ons. just $84 for title and plate transfer plus sales tax read more

I felt very good about the transaction of buying a used car here for about a month. I genuinely believed that this dealership was different. But then the last minute repairs I requested started to fall apart, revealing their shoddy work, the spare keys I was promised by mail never arrived, and yet another dealership proved to be a collective of swindlers. Where does one go? Certainly not here. read more

If you are looking for a new car and want really good deal- go to Florida Fine Cars and ask for Carter. We spend few hours looking for the best deal for me and finally founded the car I wanted at the other location 1 hour away from Margate. Carter brought me there to check the car and we made the deal. I really love my new BMW and I like the way how FFC do the business. Everything upfront, no hidden fees. After I told Carter what is my price range, he never tried to sell me something that will go over it. This is how all the dealerships suppose to work. Thank you Florida Fine cars and thank you Carter. read more

Florida Fine Cars - Used Car Dealers Near Me - Margate, Florida

When I purchased car they said tire low but when they "fixed" they neglected to put my lock back. Shortly after I had a blowout w that tire but key was missing so AAA couldn't fix so I was stranded until I could get it. When I told them they treated me like dirt and did nothing. They never told me car had been in accident and repainted. Just recently I found out they never registered my car correctly.and I recd tkt bc tag and insurance never connected to car. They totally suck. read more

Searched for quite a while for a new car for my wife. Don and Seth made sure that our information was in the system and that the car we wanted was available. They understood when I said that I was looking at another car that day and while they wanted the sale they didn't pressure me into making the purchase that instant. I came back the next day and purchased the car. They even got the paperwork done ahead of time so that it was fairly quick in and out to pick up our car. Not a bad dealership. read more

I visited Florida Fine Cars today and was extremely disappointed. I have shopped for and bought many cars, and this was by far the WORST experience I have ever had. The Salesman, Thiago, completely turned me off from ever returning to this dealership. I was extremely clear as to why I visited today. They claimed they didn't know where the car I was interested was. Thiago proceeded to try to sell me every car, except what I asked for. He failed to listen to anything I was discussing as important. He also told me they would only appraise my car after I selected a car I would be interested in purchasing, even though I explained the amount offered for my car would determine what I purchased. I was so frustrated that I left. The Salesman completely wasted my time. read more

Great place got the car I wanted. All possible by their inhouse Insurance agency Florida One Insurance.

Jeffrey D. came through on what he said. I walked in and told him I needed him to do everything he could to get me into a car and he told me that he would. I'm happy to say that I now drive a 2017 Nissan Altima! He was an amazing salesman to work with and he treated me like I was family, literally lol. Even with the music he was jamming at his desk. He was very good with communication concerning the process and even had his team members jump in to help out. I would definitely recommend Florida Fine Cars to anyone in need. Just make sure you get someone good like Jeffrey D! Thanks dude!!! read more

A few moths ago I bought a Honda Civic from this company. They made me sign a paper saying that I agreed that the car had been in a MINOR accident before and it had no serious damages. They sold me the car for a very high price, the back seats needed to be fixed and they took 6 moths to get it fixed. Came to find out recently that they basically sold me a TRASH car, the bumper was basically glued to the car with some crappy glue, also the car was missing a few parts and a lot of things were broken which could've cause me in a serious accident because the car it's not safe to drive for ANYONE, yet I called and spoke to JOSE RIVERA who said that he was going to try and do something about it and that he was gonna calles back, that call never happened and every time I try to get in touch with him a rude employee doesn't let me. Today I finally could get in touch with him after 2 days of trying and he said that they weren't gonna take any actions that they don't have anything to do with this issue. Of course they are waiting a law sue on our behalf for fraud and putting my life at risk for selling me a vehicle that wasn't in good conditions read more

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We purchased our car from Florida Fine Cars in Margate last April. We were in a bit of shock, when I had a complete hip replacement and my husband was in a 4 car pile up in the same week. The best news was he walked away with only bruised ribs from air bags and no car. Fernando immediately contacted us after we inquired. From that moment on it was clear sailing. We were treated with such courtesy and respect throughout the process by all the employees, but Fernando was incredibly helpful. I am very happy to say the car is great. Not a single issue. Our friends and family could not believe the price. Would say, but don't want you to be jealous, lol! Seriously, the scale they show you on pricing was past great deal stage. I highly recommend Florida Fine Cars, ask for Fernando. A truly honest car salesman! read more

Car dealers get a bad reputation because of places like this. The sales guy was uninterested and kept walking away. Didn't bother to listen to what we were looking for among other things. read more

Just an update on what a ripoff this car dealer is. This is a follow up to a review I wrote last week about my horrible experience with this car dealer. I was finally able to purchase the exact car I wanted through Vroom. (by the way they were one of the best experience's I have had dealing with a car dealer). What Florida Fine Cars offered me was such a terrible deal compared to Vroom. Without going through the whole scenario, Florida's Fine Cars first started with a 2500 down payment, only to increase to $10,000 within days. The interest rate was at 28%. Yes I have less than perfect credit. I was actually going to take their deal until they sold the car out from under me. However working with Vroom I was able to get the exact same car for $4000 less than the other dealer. Plus my down payment was $2300 vs $10,000 and my interest rate was 9.99%. This was able to get me into the car I wanted initially at the other dealer for half the monthly payment. From $875 a month to $432. If I was able to give negative stars, Florida's Fine used cars would be a NEGATIVE 5 stars. A total ripoff. No transparency like I had with Vroom. 5 stars for Vroom. I would not wish Florida's fine used cars on my worst enemy. Stay as far away from this company as possible. read more

Waste of time called ahead to see if the car was available and I was told yes. I drove 2 hours to get there and told me the car was sold yesterday. All they had to say "I'm sorry about that" Do not waste your time with this dealership completely unprofessional. read more

I went to Florida Fine Cars after getting into a major car accident and I quickly needed to find a new vehicle. I was working with a nice salesman who said I could get a car that day and be on my way to work in a couple hours. This was a lie. I was late to work and forced to take out an insurance policy on their shitty "loaner" vehicle (after purchasing an AMG). Next thing I know I'm getting my car days later. The same day I drive off the lot my car repeatedly shuts off in the middle of the road. I drive 30 mins back to dealership to get put back in the crappy loaner for 3 weeks while the dealership does a hack job replacing my fuel pump while i'm paying insurance on 2 vehicles. Fast forward 6 weeks, timing belt and turbo go leaving me with a 10k bill. Had to trade the lemon in. Management at this place sucks. Good thing I could afford a new vehicle from a different more reputable dealership. I will continue to make sure to not recommend this scam of a place to absolutely anyone on this planet and outer space: read more

First I wanna say I had an amazing first car buying experience at Florida Fine Cars! I have been looking around for a specific car for a long time and I finally found it at and drove to this location with only about 15 minutes before they closed and they were still so eager to help me and make sure I got whatever I needed. I came back the next morning to finalize the deal and they were just as hospitable. If you're looking for a new car, make sure you go to Florida Fine Cars and ask for Cailynn! read more

The managers can be extremely rude. The guy at the door acts like he's doing you a favor. Carter my sales guy was amazing. Love my car and the transaction went smooth. Biggest disappointment was taking the car to a reputable shop to get checked and finding out the shop fine line uses to put new tires on put them on backwards. It's a major concern and you guys should look into maybe using even Lexus who won't put anyone's life at risk and is only a few miles up the road! Thank you and luckily I did not hydroplane and realized there was an issue. read more

Very disappointing experience! We put down a deposit on a car we later found out they didn't even own. The sale person Carter and his manager, Tyrone found us the car and showed it to us in the dealership from the Florida Fine Car website but couldn't deliver. After a call to them on how they could fine us a comparable car or give a discount on one they actually owned they waited a day and had no similar options. We were on a time clock to get the car. No value was place on returned business as I had bought a car from them before. Just beware! Found a great car in our price range with Another dealer who had a salesperson who did there homework. read more

If it was up to me they would not have gotten not even 1 star. Lies and fraudulent dealership. They are really nice to you in the beginning in order to get that sale. The vehicle was actually more than advertised cost. They took a refundable deposit of $100 to take the vehicle of the market. Never received that refund. They lied and imposed a warranty & so called etching of vin number was mandatory by the finance company in order to close the deal. I called the finance company and it was all lies. My account as not been credited of the $2923 or $100 refunded up until today 2 months later and no one will come to the phone. But it's ok I have time and reported them to the Consumer Financial Protection Bureau. read more