I lost money with these people at the Hollywood dealership. Be very careful with your down payment money; they use it for other purposes and then come up with stupid excuses. I am very surprised, as one expects a dealership to be reputable. read more

I recently purchased a Toyota CHR from Florida Fine Cars after a negative experience at another dealership. Fred, who was super kind and attentive, was my main point of contact over the phone, but he was not completely honest about every detail. He explained that the car I wanted was out with a vendor so I was unable to visit the first day and he mentioned another Toyota CHR in stock however, I wasn't interested. After a couple of days, Fred texted about another arrival, but I chose to wait for the original vehicle and I could see both then. About a week later, Fred called to let me know it was available. My brother, dad, and I went in to test drive it and started negotiations. We managed to negotiate a slight reduction in price. We even left saying we wouldn't return but came back the next morning to finalize the deal. I'm glad I did because you don't notice every flaw on a car at night. If you can, bring a mechanic, check the oil, look under the car, inspect the interior, and lift the floor mats. Not all issues will be disclosed, so it's important to protect yourself. During financing, there were several hidden fees not clearly disclosed, which raised the final price. Some fees made sense, but others were unmentioned, like a mandatory warranty for cosmetic items that couldn't be removed. They also advertised a three-day money-back guarantee, but at the end, I learned my car wasn't eligible due to its mileage. The process overall was less transparent than I expected. Important details were not always shared upfront, and at one point, the wrong CHR was listed on the paperwork, so double-checking documents was necessary. There were a few items on a "we owe" slip that were supposed to be fixed before I picked up the car (realigning the bumper, fixing something in the trunk, and checking the brakes). Some of these weren't completed when I returned, and there was also a windshield wiper issue that I had fixed elsewhere. I had to make a follow-up trip the next week to get the bumper realigned. Though I was told it would take half a day, they let me come in Saturday morning, and the repair was done in about an hour and a half. The service wasn't horrible, but it wasn't absolutely terrific either. Florida Fine Cars is a reputable dealership, and it's a safer choice compared to buying from a smaller, unknown dealer. If you choose to buy here, inspect the car thoroughly, get everything in writing, and ask as many questions as needed to ensure you are fully aware of all details before finalizing your purchase. read more

inquired about a car. as I was an out of state buyer I asked questions . a Paola refused to answer . I repeated my questions but she still refused . This is a red flag for me and many other buyers. From my experience I would avoid them read more

Ricardo The Sales Rep, prompted me to call him prior to my scheduled meeting at the margate location they have. Upon calling me he asked me a couple of prerequisite questions in which he interrogated and belittled me with the most condescending tone. After his rude rant I politely said thank you and he immediately hung up the phone violently as I was able to hear the land line crackle. Stereotypical car salesma being obnoxious and entitled. I urge you to work with a much more professional dealer. Beware! read more

Please read the entire experience. Bought a car from Florida Fine Cars, the Margate lot near Miami. my sales person was Blake. Blake did an outstanding job running his tail off with all of my questions & video clips and pictures. I was purchasing this vehicle 9 hours driving away. So Blake did an excellent job in the beginning, however, after he felt that his duties was completed he basically ghosted me. I feel your sales person should be there after the purchase? There was to be 2 fobs stated in purchase agreement. hear the relationship got a little strained as I only received one functional fob and a second auto parts cheapie which did not work. I'll touch on this again a little later. Next the closing of the purchase was not appropriate. The financial manager (F. Ansari ) who does the closing paperwork tried to stick me for $150. I had to bring on my sales person again to correct this mistake. After the closing, I returned home, the car was shipped without issues other then the wrong 2nd fob. Sent a certified package to the dealership with the wrong fob.. This man (sales manager) signed for my certified letter & package and never communicated to the proper department or pass it on to anyone, he didn't mention it to anyone. Keep an eye on this gentleman if he is your closing sales manager. He seems to be arrogant, and not a happy employee. That's of course is just my opinion. Because of his failure to notify anyone of my certified package communication was totally lost. I spent numerous hours attempting to contact the dealership manager. This in itself is a poor look for any car dealership. Once I did get to the manager, a Juan Contreras, he had done an excellent job sending the full amount to purchase the proper fob in my location. In conclusion, I would say Florida Fine Cars has an excellent array of high-end vehicles. But like anything else in life, you have to check and double check. I think Mr. Contreras did an excellent job providing the funds for a new 2nd fob, however, the salesman ghosted me after his interaction, apparently he feels his duties were done. as for the financial manager, what can I say. Rich read more

please if you want to buy a vehicle from them make sure you check the vehicle very well because you'll be on your own after you pay them they are not honest people all they need is your money they will be mad at you and don't care about the car after 5 days of purchase so please be careful read more

I had a great experience buying a car for my wife. Since I wasn't local, Brian went the extra mile by sending me a video of the car and answering all my questions, which gave me confidence before making the trip. They even arranged to pick me up from the train station! Brian also took the time to show me other options to make sure I was making the right decision. Excellent service all around--I highly recommend him! read more

Florida Fine Cars - 2020 Nissan Maxima SL - Auto Repair Near Me - Miami, Florida

Bought my car a few years ago (in my early 20s) and they told me "it's cheaper because of a small dent". Now over the last couple years I have found so many issues they hid from me. And I'm paying the price. I've been told by mechanics that I should just sell the car and take the L that's now bad it is. I get theres nothing I can do to them since I signed a contract but I will never do business in miami again when it comes to getting a car due to the over all scammy nature of miami people. read more

Made an account just to write this, I don't even WRITE reviews. I was looking at one of their vehicles, but went and found a better deal elsewhere, and made the purchase. I get a call from one of their dealers and forgot I scheduled the appointment, and he calls me an asshole? For letting him know I found another deal? Don't buy with these fools. read more

Had a very positive experience so far with Troy and the team. Went in and on the same day we had all the necessary details & options for the car we wanted. We are now waiting to take her in to see what we can do about the sensors not working but it will hopefully be a minor fix. Another thing I wasn't too thrilled abput is that it didn't come with at least a half tank of gas (less than a quarter). For the experience purchasing I give it a 5, for some last minute confusion with negotiated sales price I give it a 4. I will update after our service on Weds. read more

Be careful. They post a price online and then when your ready to purchase they add 3 different charges read more

Florida Fine Cars - Scam. Nate and switch. - Auto Repair Near Me - Miami, Florida

I purchased a vehicle from out of state. 4 days and $6500 down payment later, I still do not have a delivery date on my vehicle. The finance manager of the out of state department is completely incompetent! I had to remind him multiple times that things were already completed when he would ask me to sign things, so I would forward the confirmation showing it was already completed, he didn't know how much my down payment was for and asked more than once for that authorization form (that he already had) He continued to tell me to send in my ID which I had completed days before when in actuality he meant to tell me I also needed to complete something completely different. He never asked for my insurance declaration page, which apparently they needed but I didn't know they were waiting on, and ALL of this is documented in email. So for 4 and a half days they had all of my completed and signed documents, as well as my down payment and delivery fee (which he failed to tell me they were going to charge a surcharge to my debit card on and is completely illegal to do by the way) since Monday and I still have NO IDEA when my car is going to be delivered!! read more

initially, I was happy with my purchase...but that happiness was short lived when just a few hours later I realized how David Santos and Jose (bald finance guy with braces) LIED to me. What they say about these dealership people being liars and taking advantage of the customers is 100% accurate when it comes to these guys that "helped" me. I was so upset I needed a few days to digest the situation, simply can't wrap my heard around the fact the there's such crap ppl in this world. I genuinely feel so betrayed and disgusted but no worries I definitely learned from this. At first I wanted to curse yall out and wish you the worst but there is no point in that. You will eventually reap what you sow and when that day comes, when you or someone you love is taken advantage of, you will remember me and all the other vulnerable people you mistreated. but customers, in case you were wondering i definitely don't recommend David Santos or that finance guy that has braces. (they work at the Miami Gardens location). Whatever out the door they give you is a LIE and they have a bunch of hidden fees. Proceed At Your Own Risk! read more

DO NOT BUY FROM THIS DEALERSHIP!! They will tell you whatever you want to hear to make the sale. We purchased two cars for export to the Caribbean and was told lie after lie. The cars arrived with key fobs missing, flat tire, warning lights, 4 wheel drive doesn't work, and dashboard messages to bring it to the dealer for repair. Was told everything is in working condition and the list of things that are needing repair or replaced is a long one. Also, judging by the rust on the engine and interior it seems like it might have been in a flood. I requested a video of each vehicle and Karla sent a video of a vehicle that was different from the one I purchased. I have tried repeatedly to talk to a manager regarding the lies made by Karla, the sales woman, but they refuse to even discuss the matter. The simply don't give a damn about anything other than making the sale. DO NOT BUY FROM THIS DEALERSHIP!! read more

Worst dealership in Florida, and worst experience buying a car. Financial Director asked me if I wanted Gap Insurance, told him I was not interested. He still put the insurance of $1200.00 on my Car Loan, He gets half and Gap Wise gets the other half I found out. After 60 days stiil no refund. Complete rip-off. DO NOT GO TO THIS DEALERSHIP FOR A CAR!!!!!! Go down the street to Hollywod Toyota or Rick Case Dealership. You have been warned..... read more

I bought a car from Florida Fine Cars 5 months ago. A week in and the engine light came on, the radio was not working, the paint chipped off the drivers door, a light in the middle of the vehicle is leaking causing it to stay on and now the ac does not work. This car is for my wife and children which we have 3 under 5. After taking it in they said they would have someone call me on Monday to fix the issue. I never received a phone call. I reached back out numerous times and got nothing but attitude from the front desk and service managers mailbox every time. So I drove back to Florida Fine Cars in Orlando 2 hours away from my home to get the issues fixed and they are now telling me there is nothing they can do and I have to pay out of pocket for the repairs. Even after expressing I was there a week after I bought it on a Friday came in on a Monday for the issues. They said well your sales rep no longer works here so there is nothing we can do. This vehicle has less than 40k miles. I should not be having any of these issues. But now I have to deal with them on my own. DO NOT BUY HERE. read more

Walked in as a first time buyer to purchase a 12000 dollar hyundai and left the place owing almost double. My fault in the end of the day but dont trust these people they will add things after signing and say you need what you dont. read more

This company buys bad cars and KNOWINGLY sells them! I bought a 2020 Infiniti and it started smoking right after I got it. I took it to the dealership and the engine had recommended replacement a couple months prior to that due to poor maintenance of changing the oil. Infiniti refused to honor the powertrain warranty and it was documented. FFC sold this car to me with a bad engine (it need and entirely new engine), refused to take it back although I was within the 3 day window until I blew them up on social media. I did receive a full refund and they had the car shipped back. **SEE REPORT BELOW** Guess what??? They POSTED IT back for sale as soon as it hit their lot. They have all the documentation that the engine needs replaced and they are not concerned, just waiting on their next victim. Do not let this be you!! read more

Florida Fine Cars - Auto Repair Near Me - Miami, Florida

If I could give ZEROA STARS I would. Horrible experience. The car i bought came out to over DOUBLE the price listed. Manager isn't nice or friendly. Staff can't answer questions. Better off buying a brand new car than mine of their used ones. read more

****Buyers Beware***** Don't buy from this shady establishment at any cost!!!! This place is the biggest scam known to humanity. I bought a 2020 BMW X5 with a faulty AC unit that they said they would fix. I took the car back for service only to have the service department put freon in the system to cool the air for a few weeks. I called them back to have them fix the AC they promised to fix at purchase. They said they would have to send it to another shop to have it fixed since their AC equipment is broken and they cannot fix it. I was told that if it would take longer than two days, I would be provided a loaner. I gave them a week before calling back to ask for said loaner. They immediately told me that since my deal was over a month, they could not provide me with a loaner for an issue mentioned at purchase. They told me I would have to come out of pocket to get a rental car if I needed transportation, even though they had my car. This place is the biggest scam, and I would not recommend it to my worst enemies. They also ask for you to do a review before you even reach finance so they can up their review numbers; I should've known then that this place would cause me some headaches. Sales managers don't take accountability for anything and always use the ruse of some big bad "general sales manager" as the bad guy. They will have my car for another six days and still refuse to give me a loaner to handle normal daily activities. Unsat customer service and let "policy" overrule decent common courtesies. The policy was changed three times during the 10-minute phone call with the sales manager. He quoted a seven-day policy when it was previously 30; when asked if it is 7 or 30 days, he told me that they're not obligated to give loaners even if the issue was discovered before purchase. The problem wasn't fixed when I bought it for service. These people will not do right by you, so please do not buy anything from them. read more

Trying to price gouge to the ground. Was 5min away from buying a car... had AN OFFER IN FRONT OF MY FACE... paper in hand SIGNED EVERYTHING and they say "whoops, you live in palm beach county... it's going to be another $200" how is that A ME PROBLEM?! I shouldn't have to pay for your screw up! Nikita & Diego you were great. Sorry the $19,000 I was going to pay for the car was messed up by by some ignorant child and a lousy $200. What a joke. And I don't want your condolences Stacy. Out of 118 reviews, 88 ARE 1 STAR! You have BIGGER problems girl. read more

I always read my reviews first, I passed this lot every morning taking my daughter to work I said I'm going to take her to get a car here they have good looking cars but baby after reading all these bad reviews I most definitely will not be going there and for all the ones that's been taking advantage of yall need to go thru the lemon law and file a civil law suit yall just might win with all these reviews I would've been filed a class action lawsuit someone has to step up. and put them out of business or make them be honest about their cars, Thank You for all the reviews cause baby the first day of purchasing I would've went and got a full complete inspection from the dealer ship and had it back their the next day for my money back not going past the 3 days, I'm sorry you all went thru this abuse reading some of the reviews sickening me to my stomach especially the one from the pregnant women put her and her child in harm its very much worth reading reviews they'll save you money and lots of headaches. read more

Another shady car dealership in South Florida. A few things here: -I bought a Mercedes from this dealership, and during the closing paperwork, my salesmen asked if I was interested in purchasing some bootleg DVDs. This would set the unprofessional tone for the rest of my experience. -They lost my license, called to tell me they found it, and then advised that they could no longer find it (again) once I drove there and wouldn't reimburse the $25 fee for a new one. The salesman and Supervisor got in a heated altercation right in front of me while trying to point fingers at each other. I began to wonder if I was on a hidden camera show after the name calling began. -The car has poor prior repairs all over the vehicle, which become more and more apparent as the bondo begins to sink into the sheet metal. I started a job as an estimator for a major insurance company a few months later. The harassment I get from my coworkers for buying a car with such bad repairs all over is unbearable at times. The car is worth thousands less than I paid for it with this now-obvious damage. -I went for the first oil change at their impressive looking service shop. Everyone was kind, but they lost my aftermarket tread caps that had the Mercedes star on them. They were only $10, but the staff denied any wrong doing, so I'm focusing on the principle here. I don't enjoy bad mouthing companies. They went above and beyond to deserve this review. Thinking of buying a car here? Don't. read more

Worst experience I ever had at a car dealership. Florida Fine Car Miami Gardens is the worst ! I went to this dealership to purchase and trade my car. The car I was interested in wasn't at this location but they assured me they could retrieve it from they're other dealership in Margate. We worked a purchase agreement for the vehicle and it was agreed t, only thing left was a price for my trade. The supervisor Terrell Stephenson took it for a test drive, after about 45 minutes he informed me that my car had stalled and was left on the side of the road. He proceeded to offer me 500 dollars for it. They tried to start it but it wouldn't start. He left me and my car stranded on the side of road. To treat a potential customer this way is despicable! I would not ever recommend this dealership to my worst enemy ! read more

Just walked out of this store, they are very disrespectful and inattentive, sasheen called me we spoke about the car that was located in miami, she told me she was bringing the car to margate, after i drove 30 minutes to the margate store the manager told me the car was not here, and that he didn't know why that i could go ask his employee. DO NOT WATE YOUR TIME like i did . If i could put 0 stars i would read more

They tell you what you want to hear just to get you to sign paperwork. As soon as they have you locked in everything changes Lots of Broken promises and lip service read more

In general they are good dealer, but dealer fees make the car prices "overpriced" For example car cost 12k, but out door price gonna be around 18k So it's 4 star If you want to buy car fast, use this dealer, a lot of cars, fast registration, you will buy car here for around 2 hours read more

Horrible Experience ! Do not trust this dealership! I tried to purchase a car via the internet sales department with Miguel. After sending me a video and discussing having the car transferred to their West Palm Beach Location for an inspection and a test drive, I was told someone would call me to take my deposit.....This never happened. When I called back the following day I was told by Rey in WPB that he was trying to transfer the car there and couldn't take my deposit until the car arrived. Later that day I received an email saying that the car had been sold that morning. Essentially they were working 2 deals at the same time while I was arranging a flight down. Don't waste your time with this group! read more

will neve ever buy a car from you. The sales person said I will get the second key in 2 weeks time, never said the second key is missing. If aware the car has only 1 key I would have rejected deal. Very bad dealer. All previous deals on other places gave me 2 keys. Stay away from them, they like to lie to costumers in order to get sales done read more

These bastards sold me a crashed car and didn't disclose it, car fax said it had cosmetic damage that was repaired (minor dents and scratches) just paid 9000 to fix my car. Please stay clear of these guys , email me at smallingmike98@gmail.com for proof of what they have put me through, no one should have to go through that. If you want to buy from these rats please get a PPI before you buy. read more

Florida Fine Cars - Attached is the second bill I was hit with , first was for 3000 2 months ago. - Auto Repair Near Me - Miami, Florida

Looking for a car for my wife, I looked at Fl Fine Cars, Miami. Looking at a 2019 Mini Countryman. Advertised price $ 19,330.00. Telling the sales staff that I would bring cash, they said the total price would be $26,435.00 and included tax, title and dealer prep and about five other add ons. When I said I would trade in my loaded 2011 mini cooper they said they could drop the price to $21,000 and change. $2,000.00 higher than the advertised selling price with my trade in. Said every dealer did sales that way. I had purchased a 2016 4x4 Dodge from them before for cash three years ago, maybe I got shafted then also. Just wasn't paying attention. BUYERS BEWARE!!!! read more

So I'm from NY and 66 years old. 33 years in Law Enforcement and I think a pretty savvy guy. Also own a small construction company. I'm in Ft. Lauderdale and have some time to look for a late model used car for my condo. I look at a bizzilion cars on Cars Guru and my #1 reference before any 'Unbelieveable deals' are the dealer reviews. Most of the 'Great Deals' on Cars Guru have dealers with down right poor, lying, Bait and Switch ads which should be illegal in my opinion. So Florida Fine Cars has a Chevy at a great low price I'm interested in so I decide to stop by and look. I drive thru the lot and the car in nowhere to be seen. I leave ,come home , and recheck the site. It's still advertised. I go back the next day and walk in th door. Guy at the front desk say 'How can I help you?'. I said 'I saw a car on CarsGuru at ur dealership and I'd like to see it' He say 'What's ur phone number?' My first thought is the bizzilion calls I gonna get from some sleezy salesman for the next three weeks about the fantastic deal on a car I don't want. (Sound familiar?) So I say 'I don't give my phone number out' His demeanor changed like u throw a light switch. I said I'll give u ur stock number which I do. He then says 'It's out on loan' WTF does that mean? So I say 'So its not for sale?' He pauses and then says 'Yeah'. I turn and walk out. So my conclusion is that these guys must have friends, staff and family members write BS 5 star reviews in CarsGuru to fish for poor unsuspecting buyers when in reality they are the same Lying thieving slimy con artists as the other scammers. BEWARE DONT GO TO THESE GUYS AND WASTE UR TIME as seen by the very generous 2 star reviews here. I would give a 0 if I could. read more

Florida FAKERS and LIARS...worse car buying experience ever!.. Don't want to be one of those reviewers that go into all the details but the main thing is that..i placed a downplay and deposit on a car, they told me to wait 3 days to pick it up, I confirmed pick 3 times prior to arriving. Got to the dealer and was told the car isn't ready after waiting 20 minutes looking into space while they look for it. Then was told the car didn't pass inspection and if I would like to get another car. The inconvenience, lack of communication and disregard for customers is why I would never ever recommend this dealer... read more

PLEASE READ! Do not waste your time buying over the internet from this dealer! I was passed around to 3 people before being able to post deposit and complete financing. The 2016 S550 wasn't at the dealership yet, so I had to wait a few days before they could confirm when I could fly into Miami and take delivery. I got a picture and a text that the car was in and to give them a few days to have it ready. I asked for the final figures so I could have the funds ready. Then Kevin, the sales guy, disappeared on me. I finally asked him what was going on and he text he was discussing the car with management. That was cryptic and I didn't feel good about that, but NO ONE would communicate what was going on. I called twice and asked for Amir Azarpad, the owner, got a RUDE response from receptionists! But called a third time through the internet sales number and spoke to a very intelligent helpful person who put me on hold until she got to the bottom of the situation. She said the manager would call me asap.....I received NO phone call ever!! I've been buying Mercedes Benz cars for 30 years and never experienced such treatment, ever! Luckily, I found a wonderful dealer, Malone's Automotive, in Atlanta with a great 2017 S550. They finalized the deal via phone and email in 5 hours and I flew in and picked the car up. read more

Florida Fine Cars - Auto Repair Near Me - Miami, Florida

I got my car about 3 weeks ago. 1 week into driving it I heard the brakes were making loud screeching noises. I went to get it service and the service section is a MESS. I booked with Lester but he's not here on Tuesdays. Not sure why he would book me on a day that he's not here. The other guy working the front in the service section was rude and did not acknowledge my presence at all. I had to call the guy who initially sold me my car, Harold, to get him to get the guy to work on my vehicle.... I regret purchasing from Florida Fine Cars. I would not recommend.... However, I must say Harold's customer service was impeccable throughout the entire process. Really grateful for his service..... read more

I was working with these people for over a week to purchase a car advertised for $19k and when they finished adding all of their fees it was $22k. The low price is just to get you on the lot. I went to give them $5000 down and because I was not financing through them they would not take the down payment. I arranged insurance and financing which will arrive tomorrow. Just received a call from them that they sold the car. I'll start over but now with these shiesters. They told me I had to finance through them or they would not hold the car for me even with the $5k down. I'll never work with them again. This is just too much. They knew I was getting a check overnighted and would have it tomorrow. Well, there are lots of cars and lots of lots where they will treat you much, much better. read more

Got a car there and then 8 months later car stopped working and warranty provided by dealership refused to fix engine issues never got a warning that something was wrong with engine and now I'm out of a car waiting read more

If you want to negotiate the price on a vehicle, this dealership is not the one to go to. After test driving the vehicle I noticed the car had an indent on the rear bumper, noticed it must've been in an accident. Once I mentioned it they ran a "second report" and said they didn't know it had been in an accident. After this, I tried to negotiate the price... the dealer fees were almost 2k if not more, which is ridiculous. After going back and forth, the salesperson, David, gave up and brought the manager. Who then told me to give a price. To make the story short, he said the price wasn't negotiable. They couldn't lower the msrp or the dealer fees.... After telling me to tell them a price! Unbelievable. Very unprofessional. The next day, I went to another dealership and got the deal I wanted on the exact same car, an Alfa Romeo Giulia, with much lower dealer fees. Don't be fooled by all the good reviews. Salespeople ask you to leave a good review once you purchase a car. I hope this helps someone. read more

I went to 10 dealerships and they were all bullshit scam artists with adding fees on top of fees!! I went to Car Factory Outlet and they sucked! I went to Toyota Hollywood and they didn't want to help!! I went to Hollywood Kia and the manager had attitude when I didn't want to agree with his terms. I went to Doral Miami H.Greg and they fucking sucked too!! They had all these fees!!! At Florida Fine Cars, the prices were amazingly low. Love the prices!! Karim helped me and he was awesome!! Thank You for my purchase!! I love my Toyota!! Very professional and I recommend him to everyone who comes to buy a car here. read more

The Service Department is completely disorganized and unprofessional. Just terrible. I arrived promptly when they opened at 8AM. It was not until TWO HOURS LATER that someone came to me and told me "I just got your paperwork. The mechanic that performs the diagnosis won't be able to check your car for a while. You should go see a mechanic down the street." This is ridiculous! If they were not able to service my car, they should have contacted me much sooner. Instead, I'm in the customer lounge being told nothing. Absurd! There were a lot more issues than just this. Update: FFC contactes me to resolve the issues with my car. Although my initial experience at the service department was terrible, FFC came around. I was contacted by a manager, who was able to resolve all my issues and concerns timely, professionally, and courteously. read more