Kudos to Justin at Firestone 2587 S. Hwy US 27. They fixed the cooling fan issue that Tires Plus…read morewasn't able to.

Trying to help future customers make an informed decision on where not to go when something is…read morewrong with their car. This is based on my experience bringing my car in due to it shaking while driving. After a conversation with the service advisor who recommended new tires, I trusted the issue would be resolved. But after $800 worth of tires, one tow back to this place, and no help from Justin (the manager), I now have new tires I can't safely drive on due to the car still shaking. If this is your only option, like it was for me on a Sunday when I originally came in, I would document the conversation to protect yourself against their practices. Good luck!

I have only been to Viera location. I highly recommend these people. Did great job about 2 years…read moreago. I believe the man i dealt with had high values and was honest

Friendly, but beware. I asked to check out a small noise my car was making. What I got was a an…read more$8000 estimate of every fix you can imagine. I politely said no thank you and went to another mechanic. I showed them Christian brothers estimate and they laughed. They fixed everything for $500. Some examples. To replace headlight was $1000 other mechanic was $200. Also Christian brothers said my power steering fluid was leaking and could fixed for roughly 400-600. Turns out it wasn't leaking at all. Just be cautious and maybe get a second opinion if you see an outrageous estimate.

Another reason to like this business. We were hearing a strange noise from our recently replaces…read morerear brakes. They inspected them and replaced them under warranty. They back up what they install. Down to earth and good people.

I took my car here a while ago now and I wasn't going to rate or review that this is just another…read moreshady unhonest mechanic that will rip you off given the chance. However, my mother took her car here and funny enough was given the SAME exact diagnosis for the same $1000+ bill. Never did the work they suggested and my car is still running like a charm so just another greedy owner who wants to take money where they can. Any work I've had done to my car since has never been anywhere close to the price they wanted to charge. It's unfortunate that you cannot trust these professions anymore, I strongly suggest finding a trustworthy mechanic who won't take advantage of you. Unfortunately I would never recommend anyone take your car here if you aren't savvy with cars or how much a service should actually cost.

I am so impressed with Tuffy. Took my mom's vehicle in because the air was not working. At first…read moreEric thought it was going to be a major repair, however after starting the repair he found it was just something minor and not too expensive. I had already told him to go ahead with the major repair but he was honest and called me to let me know it wound up not being as bad which was a huge blessing as my mom is on a fixed income. I appreciate the honesty and for taking such good care of the vehicle and us! We will definitely be back for any future car repairs. I highly recommend giving this business a try. Honesty means everything in my book.

I have never been to a garage that was FRIENDLY, personable and helpful as this place! I must say,…read moreit HAS TO BE just this location. I completely loved the work dynamics betweent the employees. It is DEFINITELY true with the saying, "a good business is when the employees are happy", and that is what this place is about. I got nothing but excellent service from Chris, the lady behind the counter (I forgot her name :'D), the mechanic that worked on my car, and spotlight on Joe! Joe, overall, was my main point of contact and truly helped me out making my decisions in what to do with my car and helped me financially wise as well. Joe, you're a great guy! Service - I really want nothing but OEM parts for my car as it is my fault driver, and Joe was up front that they didn't have my OEM parts and I was appreciative about that. He assured me the parts, at least for what my car was needed, was up to par. Price and service is within the industry par, so they weren't trying to rob me or anything. I really enjoyed and felt calm and trusted in their work. I plan on coming here from now on. They let me inspect my car as I somewhat know what I'm looking for. I just got amazing service here!

Very Unprofessional and dishonest. I went in for a new battery, they told me I needed a new starter…read morefor $800. No mechanic ever explained to me what was actually going on. I called their bluff, walked out, started my car (shocker), then went to autozone and got my battery, starting system, and alternator checked for free. Turns out everything is fine. They tried to get me! Avoid this Pep Boys at all costs.

On November 29, 2025, I took advantage of a Black Friday deal offered by Pep Boys: buy two Cooper…read moreTires, get two free. On the same day, I scheduled an appointment for the installation of the four tires at Pep Boys store #1054 for 10:00 AM on December 5, 2025. After waiting an hour, I was apologized to for the delay and assured that I would be next. However, after another hour, my vehicle was finally on the lift with the rims and tires removed, only to be informed, "Sorry, we don't have your tires in stock." I was then offered the option to purchase other tires at an additional cost (which felt like a bait-and-switch). I understand that issues can arise, especially during a sale. However, part of good customer service should involve checking inventory before making a customer wait two hours past a scheduled appointment, only to inform them after their old tires have been removed from the vehicle. While at store 1054, I called Pep Boys customer service. I was told my case would be forwarded to a district manager, who would call me back, and was advised to "please monitor my calls." A day later, I am still waiting for that district manager to contact me. What has happened to basic customer service? If it weren't for the customer, businesses would not exist. The customer keeps your doors open, Pep Boys! I received a call at 5:15 PM on December 5, 2025, from Pep Boys Store 1054, notifying me that my tires have arrived and that I can schedule another appointment for installation. Now, I'm questioning whether I can trust Pep Boys for this installation. Can I trust that my life and my family's safety will be protected after Pep Boys works on my vehicle?

These guys are so friendly and very good at repairing your vehicle ac or general repairs. I highly…read morerecommend them. Brett and Gary are the owners and are super friendly. So glad I found them!

Thanks for being so reliable and easy to talk to, guys! Awesome work, and easy to deal with.read more

Matt came over and did a diagnostic of my vehicle and told me what was wrong. I later drove my car…read moreto his shop and he made the necessary repairs. He did a great job. I now have in him in my faves list.

Great attitude, quick service, honest. . .and had a cute little helper by his side. Thanks for…read moredriving out to The Villages today!

Clermont Ford Fixed What Mercedes Couldn't on My $200K Van…read more I never thought I'd be writing this. I own a 2025 Winnebago Revel camper van built on a 2023 Mercedes-Benz chassis -- a vehicle close to $200,000. Like most people, I assumed Mercedes was the only place to trust with something this expensive. Highly trained mechanics, luxury-level service... right? Wrong. The Problem (Specific Details & Contrast) After installing new front-end coilover struts with reservoirs, I brought my van to Mercedes for an alignment and to stop rubbing on the driver's side. I left with the same problem still there and a bill that was nearly double what Ford later charged me. Imagine paying more and driving away with the problem still unsolved. I was stressed, frustrated, and honestly considering ripping out my brand-new suspension. The Turning Point (Emotion & Honesty) Out of options, I decided to try Clermont Ford. I hadn't been there in years, but I figured, why not? To my surprise, they said "Absolutely, bring it in," without hesitation. They treated my high-end Mercedes-based Revel like it was no different from anything else they work on. That's when everything changed. The Service (Human Connection & Skill) It turned into a two-day job, but the updates were constant, the communication was clear, and the work? Flawless. A special shoutout to Troy, the lead technician. If "professional" had a level above it, that's him. He's not just skilled -- he's patient, polite, and genuinely cares. He explained everything, made sure I understood, and treated my van like it was his own. The rest of the staff matched that same level of courtesy, integrity, and pride in their work. The Result (Transformation) When I left Ford, the rubbing issue was gone, the alignment was perfect, and I felt something I hadn't at Mercedes: confidence. For half the price, they did twice the job. My Takeaway (Recommendation & Call to Action) I walked into Mercedes feeling defeated. I left Ford feeling relieved, humbled, and grateful. This experience taught me something important: true quality isn't about the badge on the building, it's about the people inside it. If you're on the fence about where to take your vehicle, here's my advice: * If Clermont Ford could fix what Mercedes couldn't on a $200K luxury van, they can handle anything. * Their mechanics don't just "do the job" -- they problem-solve, explain, and follow through until it's perfect. * They've earned my trust, my respect, and my future business. For a guy pushing 60 who usually finds something to complain about -- I can't. And that's saying something. Five stars, across the board. Clermont Ford is now my go-to shop period! Im a real yelper, see my other reviews. I rip them down or build them up based on my experience. It seems to ship seems to have some highs and lows. All I can say is I'm not an easy person to please probably just the opposite, but they really came through for me.

Since when is it ok to ignore a client? how about a…read morereturning customer? I would say never. we could not reach a deal because 4, yes 4 different sales personnel, including the manager could not return my calls, nor follow through on what they said they would do. I then chose to contact the dealership GM. He also was a waste of time, choosing also not to respond. They got my business once, but I would not trust them again. People - your hard earned money and your choices are yours - do not waste your time with those who do not appreciate you as a customer. Truly an all round disappointing experience.