New location but staff is beyond green. Hearing them call out "I'm putting Oil in" "do you know…read morewhat kind that is" "no I have no idea but it's fine" was wild. The kids in the shop act incredibly unprofessional and one of the senior guys (Hunter maybe) kept reminding them, out loud, to "act professional". Worse the senior guy was losing his temper and yelling at them when they didn't know the car model pulling up each time. When the tech came to my window he shared the options available and pointed to the shop price board. I choose the economy option and he responded they don't have it. Interesting not to have the more affordable option at all. Checked out and when the tech came back with the paperwork he said we were finished and he would walk the car out. I reminded him I still needed my card. From there I waited another 30 mins more to be walked out. The tech said the service man was having trouble with the skid but then he whispered he took the wrong thing off and the tech responded "sometimes you have to take the wrong thing off to learn which one is right." I felt for bad service man who was struggling because he clearly needed help and no one around was trained enough to offer it. The oil change took almost an hour. Crazy disorganized for a new store and lacking mature skillsets. Avoid this place and you won't regret it.

The service is literally the definition of above and beyond. Ezra the service assistant and the…read moremechanic derrick do a great service and gift a lot of tips on coupon and how to check some stuffs on your car. Further, i really appreciate how they are not trying to upsell the oil package and recommend the correct package based on the driving mileage that i took within a year. Overall i am extremely satisfied with my experience here. They even gave me a car freshener for free with future coupon code. Great value and experience oil change here

Called once a day for over a week to get ahold of the area manager Michael after they caused $250…read morein damages. Refuses to call me back despite well over a business week. Do not go here! No ownership of mistakes

Don't expect to be a quick in and out oil change came at 10 am all bays where filled. You will…read morethink it will be quick 15 mins change it's currently 10:40 am and I'm still waiting to get my oil changed Came in on a Wednesday morning btw

Went in today after calling early this morning, spoke to Saviores. He was amazing. The service was…read morefantastic! Got photos & updates while my vehicle was being serviced. High recommend this location! He also recommended a very nice burger place up the road called Beth Burgers that was also great!

I came for an unknown noise happening with my steering wheel. They completed a diagnostic test and…read moreprovided an honest explanation which made sense. They then clearly communicated with my warranty provider within 1 hour. I appreciate the swiftness.

Auto care was a joke lol. I asked about a radio & he gave me literally no information, said he…read morecouldn't install it either & I asked if he had any recommendations for a radio I could order and he just said no. didn't asked what car, what year, anything. Was kinda of just an asshole ‍

Update: Finally paid for everything at 2:17pm…read more. I arrived at 8:43am, was advised it was a 2 hour wait (this is typical here). Well it is 1:21pm, almost 4.5 hours and yet I am still sitting here waiting. Normally I am a very patient person, but this is ridiculous. I just asked the young lady at the counter where I am in queue and she said next (it seemed like I was bothering her). There are 2 cars in the 8 bay shop at this moment Another person walked into the location at 11:54am and was informed they are not taking anymore cars on the day, they are all booked up.. They are drastically shortstaffed with only 1 person working in the bays. Sadly this is not my first terrible experience here, so I blame myself.

It's hard to find a reliable Mercedes repair shop without going to the dealer. We've used Sky Blue…read morefor both of our cars. They've done a good job. The shop is clean and neat. They are friendly, honest and helpful. We trust them.

Same day service! I was dreading servicing at the Volvo…read moredealership, Sky Blue Auto is a great value.

This place is great! With the $10 off coupon, my oil change was about $77 and I was done in 15…read moreminutes. Oil change prices are all over the place here in Orlando. Tire Kingdom usually has a $50 full synthetic oil change, but I'm suspicious. I think Tire Choice is the most expensive at about $120 if you don't have a coupon for full synthetic. Then you have Tires Plus who charge like $97 for synthetic. At those tire shops, you can be waiting up to four hours, just to get your oil change because they do other services and you need to wait your turn. That's why moving forward I'm always gonna go to Valvoline oil change.

Stopped by for a quick oil change! Around 4 on a Tuesday and there was no wait time. I…read morecontemplating using Groupon but had to wait a day to use it and they had a current $15 coupon that I took advantage of and ended up paying about $70 for the max life oil change which was originally $82. Appreciate how kind the staff were and how I was in and out in no time!

Terrible. This is what I get for ignoring red flags. It was clear from the very beginning I was…read moredealing with someone who does not take pride in their work based on the look of their van and how their tools are maintained. Once I started the car it had an extremely rough idle. I contacted him to come back and check it over and he said it would be $125. I would have to pay for him to check his work because he doesn't want to drive. Further, I am attaching a missing piece from the driver side of the engine found under the car after I pulled away from the spot because I noticed it was missing after checking the coils myself on the passenger side. I'll end up having to get someone else to do the job, but I will report this business to State authorities as well. He requested to call on the phone and when I spoke he cut me off so any slither of respect I had left for this individual was completely gone. I never once asked for a refund, I asked for a check but I guess this is the hustle now, no shop, no license, no accountability. As an update, my "cold office" has a window on the first gives me direct line of sight to the vehicle and worker. I parked nose in so he can alert me when he is finished.

I reached out to AutoHaulics and received a response back within 5 minutes. I was given a…read morereasonable quote to change my rear brake pads and an appointment was set for the following day. Giovanni arrived on time and was pleasant, professional, and completed the brake job in a timely manner. I recommend and will use their service in the future.

Miguel is what customer service is all about! Folks like him create repeat customers for your…read moreorganization.

5 stars isn't enough! John provided exceptional service - fixing our car issue quickly and…read moreefficiently. His expertise, professionalism, and friendly demeanor made a stressful situation stress-free. Highly recommend!

I don't know about instant oil change. It took them 55 minutes to change my oil because the…read moremajority of the time they were talking, smoking, drinking, dancing, playing around, and gossiping. They seemed like the were a bunch of unsupervised school aged kids. When they spoke to me they were professional, and kind, but it seemed like they enjoyed combining play time with work. I hope my oil change was done properly.

Fake advertising, it says 15 minutes but everytime I go is like 2 hours, instead of changing the…read moreoil they start to try and sell you things and they wont stop until you tell them 100 times no, instead of just changing the oil they loose like 30 minutes looking other things in my car that I didn't ask so they can try to charge me for that, they said my wiper are old and useless but they work perfectly, I have go to 3 differents Valvoline and they all suck, just book an appointment in Walmart, and there's also employees that they have 0 customer service. They deserve 0 stars