We called on short notice. Ray and his team accommodated us right away. We met Ray at the marina we…read morewent over some basics. He shared his knowledge of the area and places that may interest us. Gave us a map and some good advice and we were on our way. We ended up hanging out at the sandbar. Then went out to west turtle shoal and then finished out at coffins patch. The boat ran great. It was a great day. We ended up seeing a pod of dolphins, a couple sea turtles and a spotted eagle ray. And about a million fish while snorkeling at coffins patch. We will be back. Thank you Ray

We were scammed. We…read morebooked a boat rental with this company **six months in advance**, so we were extremely disappointed when we arrived and were told our reserved boat had broken down. Ray offered us a larger boat at the same price, and we signed a contract for the replacement boat covering the same **three-day rental period** as our original reservation. However, at the end of the **first day**, we were unexpectedly told that we only had the larger boat for one day because it had already been rented to someone else. This was the first time anyone had mentioned that, despite the contract we had signed. Ray and Barbara told us they would try to find us another boat and give us a call. We never received a phone call or any follow-up. The situation became even more frustrating when we requested a refund for the days we were unable to use a boat. Barbara initially told us we would be able to receive a refund, but after that it became very difficult to get answers. Ray would not return or answer our phone calls. While trying to resolve the issue, we went to Duck Key Marina, where the company was previously located. We were told that similar situations had happened to other customers in the past. We understand that mechanical problems happen, and we would have been understanding if the situation had been handled professionally. Unfortunately, the lack of communication, failure to honor the signed rental agreement, and difficulty obtaining a refund turned what should have been a great vacation into a very frustrating experience. I cannot recommend this company based on how our reservation and refund were handled.

Loved this experience. Clear kayaks are the way to go. Definitely doing this again.read more

Went with our two kids on this sunset tour and it was incredible! Our guide Will was incredibly…read morefriendly and patient as we navigated through the coolest mangrove tunnels. He stood up ahead of us to point out crabs and jellyfish and then chilled in the bay watching the sunset. Incredible! Can't wait to come back and do the daytime tour where you see the most wildlife.

This is one of our best kayaking experiences we have ever had. The check in was very easy and they…read morehad awesome equipment. We chose to go through the mangroves, and it did not disappoint us. The staff is awesome! We had a transplant from Fort Wayne ,Indiana give us the instructions, and he was phenomenal. If you are looking to rent kayaks from in Islamoria, Florida this is the one you should choose!!

Skip Key West, come straight here and kayak the mangroves!! We opted for a self guided tour in a…read moredouble kayak and saw a ton of fish, sharks and a couple manatee! The guides were helpful when asked the best places to fish too. We had high wind, so bay side was only option, but it was great none the less.

Everything! We had such an amazing experience with Jenn and Matt! I will definitely go again and…read moreit was my second time ever snorkeling!

I don't think I have ever had such great service and fun that I had to go immediately and leave a…read morereview until now. If you were looking for a personalized experience, Amazing vibes, Fantastic Eco knowledge coupled with good music, then book this snorkeling excursion. Captain Jen and first Mate/co Captain Matt provided such an Incredible outing for us. They really took the time to listen to what we were looking for and providing the best experience. I can't decide if I wanna come back for another snorkeling trip or learn how about lobstering. Either way I know I am in good hands!!

Scuba Kevin is the best! Gave great recommends, safely guided our kayak tour! Super fun!read more

Yesterday enjoyed an amazing Mangrove Eco tour with Daniel. We took off from Sombrero beach and…read morewinded thru the most beautiful and amazing mangroves, truly was a special day. I have been on a few tours , this one has has been the best by far. Can't wait to go back and do the Sunset one, thanks Daniel for a great time!

We had a great afternoon with Jennifer today! She showed us around Islamorada and we had a really…read morerelaxing day - she was very attentive to customizing the day for us and super nice to spend a day on the boat with! Plan to contact her again for our next trip down to Islamorad

Captain Jen is the best!! We took a half day and spent a few hours snorkeling and some time at the…read moresand bar. She made sure we had everything we needed for snorkeling. We saw a turkey and 2 dolphin sightings- a smaller family of about 5 and then a whole pod! If you are down in the keys and are looking to get out on the ocean Jen is who to go with!! My family had an amazing time :)

Rented 21 foot bay boat from them for 4 days for time around marathon and the keys. Boat had def…read morehad some wear and tear with a cracked and repaired front with exposed spots in the fiberglass. Scratched up and ripped top canopy. The shifting was tough and you just knew it was worn hard and for the $1200 price tag (plus fuel) it was def not what we were expecting. We know boat rentals are expensive but there were moments that left us uneasy with inability to reverse and the vibration over 20mph. Noted to the team but they were apathetic to it and when taking my family out that's not enough for us. Wouldn't recommend if heading out to sea for fishing or anything less than flat waters.

I've been a long time on and off customer of All Aboard Boat Rentals for years. And I've tried…read moredifferent outfits from time to time when staying outside of marathon. In my experience many of the boat rental outfits tend to be really cut throat and border line hustlers in the way they run their operations. Keep in mind I said many, not all. My recent experience at All Aboard Boat Rentals compelled me to sit down and share it with the world in hope that I can help others. I am going to be as concise as possible otherwise people will skip over my review and miss out on the best part. ****DISCLAIMER***** Not related, affiliated or paid in anyway Pros 1. Open on time. Believe it or not it's not the norm lol. 2. Answer the phone. If you call them with questions, issues or concerns they are more than happy to assist however possible. No attitudes or rudeness (unless provoked) 3. Knowledgeable staff that quickly go over the details of the boat like, safety requirements, propeller condition, fire extinguisher, shallow areas to avoid. 4. Well maintained fleet. We rented 4 different boats over the course of two weeks and we didn't experience a single issue. Turn key operation every time. All the electronics worked too, the radio, the GPS, the fish finder etc... Even the hulls are well maintained with very little marine growth which helps with fuel efficiency and top end speed. 5. Well stocked store. You can get everything you may need right there. From ice to chum, squid, basic tackle, snacks etc.... 6. Best part is the staff. I don't have all the names but I interacted mainly with Steven, Jay and the queen of customer service TONY!!!!! I can't say enough about this group. I've watched them interact with people of all walks of life and budgets and ethnicities. They treated everyone exactly the same even those that don't speak the language. It was very cool to see Steven using google translate to communicate with none English speaking customers. That most have been frustrating but they did it anyway. You'd think this is the standard but I can honestly tell you that this is not the case everywhere you go....sadly. Constructive criticism 1. I wished they had a way to store basic customers information so you wouldn't have to waste time with the paperwork every time you rented a vessel. Or streamline the process a bit more . I am sure it's a very small percentage of customers if any that actually read that many pages. If you are staying in Marathon and want to rent a boat, I strongly suggest you give All Aboard Boat Rentals a call.

VETERANS...AVOID THIS PLACE! Owned and run by a bunch of…read moreunethical people! A recent visit here was an absolutely terrible experience. Don't expect good customer service here! And their equipment? Older, well used (and abused) and unsafe. These guys will take your money and leave you hanging out to dry, if there is a problem. They offer a small discount for paying in cash BUT don't be tempted by this as you won't get your money back and since its not a credit card, can't dispute the charges with your bank or financial institution. The Hadley House Hotel (where this is located) should NOT renew the contract with this company. WAAAAAY Too many other places nearby that truly value and treat their customers (and Veterans) with respect. Won't ever be back to this place.

This is will be last time I ever renting here. Totally dishonest and terrible customer service.read more