If there were a way to give zero stars, or even negative stars, I would. What this company has put my family through has been heartbreaking, exhausting, and at times overwhelming.
We came to Florida Modular Homes during one of the darkest moments in our lives. My wife's mother has stage 4 cancer, and we were desperate to move quickly so we could be close enough to help take care of her. The sales team knew this. They knew exactly how vulnerable we were. They promised us that if we bought their lot-model home, the process would be fast -- "four months," they said -- and that everything would be simple, smooth, and stress-free.
It turned out to be anything but.
The home took far longer than promised, and when it finally arrived, one of the worst moments happened right in front of us: during delivery, the house smashed into a hillside so hard it bent the steel chassis and knocked walls and framing out of alignment. We watched it happen with our own eyes. We took photos. Yet the company has repeatedly denied this accident ever occurred.
From that moment on, everything spiraled.
We discovered major roof defects -- dips, lifted shingles, missing components, broken areas, and visible sagging across the front. Three different licensed roofing companies have now inspected it. Three. All of them came to the same conclusion: the entire roof must be replaced because more than 20% of it is damaged or improperly installed. Not patched, not repaired -- replaced.
We also found missing support elements, misaligned walls, and structural problems that no new home should ever have.
Instead of stepping up and taking responsibility, Florida Modular Homes has given us delays, excuses, and statements that made us feel pressured instead of helped. The dishonesty and runaround have made a horrible situation even worse. Every day has been a battle just to get basic repairs acknowledged -- much less completed.
We invested our life savings into this home. It was supposed to be our safe place during a family crisis. Instead, we ended up with a damaged home, endless stress, and a feeling that the company we trusted took advantage of us when we were emotionally vulnerable and desperate for help.
I wouldn't wish this experience on anyone. Not another family. Not another homeowner. Not anyone going through what we're going through.
Please be careful. We were told what we wanted to hear, and we paid the price. read more