Kelly with Second Home is second to none. If you need a vacation rental or are thinking of renting…read moreyour home- this is the company to work with!

Second Home Saint Augustine is incredible to work with. They have helped me understand how to list…read moremy rental properties with ease of mind and answered any questions I had. Would highly recommend Kelly and the team to help anyone who is looking to list their properties!

I picked Brooke , after reviewing numerous agents based on her ability to work with remote buyers,…read moreas I live on the West Coast. She helped align resources and kept me informed in all aspects of this complicated process. This included aligning resources with title, legal etc. She even helped with some of the short comings of the buyer's agent. She even went above and beyond during the hurricanes , helping to get the house prepared for the storm. Very knowledgeable of the local market, and has the ability to move the process, and very clear with communication. Highly recommend!

We decided to move to the Jacksonville area, even though we knew very little about the region…read more Brooke was recommended to us and we communicated with her for 10 months while we listed our home, searched for a new neighborhood, and tried to figure out our budget. Brooke was amazing throughout the entire experience. She referred us to our lender, accompanied us over many miles as we searched for our new home, and it was Brooke who actually found our home for us. We settled in St. Augustine and it is a perfect fit for us. She knew what we were looking for, she referred us to an amazing home inspector, and she continues to be an invaluable resource for questions and information. If you are looking to buy or sell, Brooke is the professional you want on your team.

Nothing but good experiences with this property management company…read more The staff always seems quite friendly and helpful.

Sherrie is a personable lady who cares about the guests who walk in her office door. I have had…read morenothing but positive experiences with her. So, whether you're stopping by to see about a rental or a home to buy, she's the person to go see! Her business is locally owned and operated, which I like because big time realty companies don't seem to care as much. I highly recommend her!

Dana Lewis, I want thank you for a great experience in selling my home and helping me pick out one,…read moreyou listened to everything i said I wanted and you jumped right on it, you made the whole process easy and joyful and I thank you for that, you made all the calls and put me in touch with the right people for all my needs and for my home loan, so Thank you.

I recently toured at Soluna this week. I toured with Heather; she answered all my questions. She…read morewas patient with me and showed me 3 different apartments. I can't wait to move in next month. My daughter is going to love the playground and the pool! I was lucky enough to tour the week the pool opened!

An honest review after living here for a few months. Great leasing experience. Overall, it's not a…read morebad place to live. You just have to reset your expectations. It's not fully open yet, don't expect it to be. The GOOD: It's a great apartment. like the layout, aesthetics, the neighbors. My experience has been positive with the office personnel. They are always welcoming and willing to answer any question. Quick to respond to calls/emails. Great maintenance team. I know others haven't had a great experience, but mine has been superb. They are terrific and friendly. Answers ANY question I throw their way, no matter how stupid the question, and I mean I ask some STUPID questions. They don't make me feel dumb when they answer. They have the rental/market room. Loads of quick essentials if you don't want to run to the market. The package room is good. They have a fridge for any packages that require refrigeration. Community activities. They offer a lot of activities each month. I am not able to partake a lot due to my schedule for work. But it's great that they do things. 3-4 food trucks a month, clubhouse events, contests, etc. Fitness center is good. Equipment is maintained, they offer cleaning supplies to wipe after yourself and have the movement studio. I'm looking forward to walking next door when Publix opens. Would love for them to connect the sidewalk so I don't have to walk on SR16. Controlling my lights and ac from an app is cool. The BAD and the just Annoying: It's a new construction build in FLORIDA on a wooded lot. There will be bugs. It's a fact. At this point I have had several types of beetles, wolf spiders, small spiders, tree frogs, toads, palmetto bugs, and millipedes in my house. All are harmless, just annoying. At this point they have names and are playthings for my cat. They do have pest control and haven't had a negative experience requesting it. Valet trash is not optional. It's an annoyance because I work 2nd shifts a lot and can't take advantage of something I am paying for. I find it annoying especially since I walk everyday by the trash area and just take it out myself. I do try to take advantage on my days off. No complaints yet about the valet trash company. Amenities are not "officially" open except the fitness center. While you are made aware that there is active construction during the tour, they do not specify that the amenities are not actually open yet, except the fitness center. There's been a few upset neighbors especially about the pool. It's annoying as I have never seen a worker "work" on these amenities other than the golf bay. You see this beautiful pool everyday that you can't use. Internet is an issue. You pay $75 a month (mandatory fee) and it's very spotty. Doesn't work inside my unit very well and after having multiple calls with AT&T, it's still not better. This is a common complaint from neighbors as they have had to call also. However, for those that it works properly for, they love it as it works anywhere on the property. Welcome mats are not welcome. The rule changed after moving in. I complied with it. Several new neighbors moved in after the change and had them out for over a month. I put mine back out- immediately office sent communication saying to remove them. The walk off mats they provide at the entrances of the buildings are the cheapest ones and don't really do much of anything to stop the debris. I am sweeping multiple times a day and it's become REALLY annoying. I know it's an odd thing to be annoyed at, but I really HATE sweeping so much and I have pets so they drag in everything. Keyless entry. It's my first time living in a place that is keyless. It's okay, just not my thing. Others love it. I have to constantly remember my phone and if not, then I have to call a neighbor to let me back into the building. Maintenance has done this for me a time or two also when they are walking by. The office team is good at communicating. However, much of the communication is the standard "when we know you will know or waiting on word from construction." It would be nice if construction was a little less worried about building 3 new buildings and finish the amenities for the current one. But I'm assuming that's the leasing offices don't control this. It would ease their complaints if they could. The traffic. I am a local and know what the traffic can be like on SR 16. To exit the property can take a long while sometimes. This is normal for the area. The construction on the intersection at 16 & 95 has been going on for 10 years. It will be going on for many more. Learn the area you want to live in before you move in and complain about it. The office has nothing to do the traffic in the area.

We dropped in to discuss local properties. Gave them a time frame and they provided us with all of…read morethe necessary information and data. They soon followed up once we arrived home as promised. Very friendly and helpful.

James Brown is the perfect example of INTEGRITY, KINDNESS, and HONESTY!! He went up and beyond the…read morecall of duty, even after the purchase of our new home was complete. Living on the west coast, James was in constant contact with us. He was available ANYTIME and always went the extra mile to make sure everything went smoothly, which included personally driving over to the property on several occasions. He was PROFESSIONAL, HELPFUL and FRIENDLY!! He has numerous associates in other areas, from inspectors to handymen, who provided top notch service in every aspect of the our home. I can not say enough about how easy and wonderful it was working with James Brown! St. Augustine Realty and their team are the only choice when needing help. Don't go anywhere else!!

During my search for a house in Jacksonville, I made an appointment with Kurt Bogart to see his…read morelisting on Antler Hill E. Upon arrival Kurt demanded that I sign an exclusive three-month contract to be represented by him as a buyer. I offered to sign the contract but asked to remove the 90-day commitment. He gave me an ultimatum to accept what would be his dual representation or get out of his listing property. Forcing potential buyers to sign three or even one month contract and refusing to show them the house if they try to negotiate the contract condition, which was my case, is a disservice to his client the seller and a very bad business practice in general.

Disrespectful and full of hassles This was a one month…read morerental. -No problems? Endless Summer will create one. On Jan. 31st, our day of check-in, they text "upon review it's been noticed that your final payment of $5999.50 is still outstanding...card declined. Our final payment was made on Jan. 2nd & cleared on our last statement. Cyndie couldn't even tell us which card because she was in the field. We dropped what we were doing and got a copy of our credit card statement and brought it to their office. They needed to make a copy of it. Not happy about that. Then we waited to hear from them...they're bad. -See Ray Shores 202 was not cleaned for us in 2022, 2023 and 2024. It was filthy. No problem, let the guest clean it. It had black mold in both showers. I cleaned all silverware, utensils, kitchen drawers & cupboards. There was a brush baster plastered in butter in the drawer, among other gross things. In 2025 I tried to address this issue and sent three emails to Cyndie. The last one offering to help the cleaners. No response. I called & Cyndie answered...said "we're working with the cleaners". Not reassuring. A few days before our check in I went to Endless Summer's office & spoke with Jaime, who in previous years told me the owners didn't leave in time for the cleaners....So they changed the sheets and called it a day. I asked her if she had looked at any of the phots I sent. Apparently not. When I told Jaime it needed to be cleaned this year, she said, 3 times, it's been clean but maybe "not up to your standards". She's right. Black mold in the shower, urine on the water closet floor, not vacuuming or moping, crumbs on counters, cockroaches...is not up to my standard. -No cable, no problem. Let the guest fix it. Let the guest wait days after they reported it. Then tell them you're going to have "Xfinity send a signal". I fixed both again in 2025, using an Xfinity widget, common sense and muscle to move a dresser that was 4" shorter than me, so I could access the cables. -no vacuum filters, no problem. Pretend you delivered the filters outside their door, then blame the guest when they aren't there. Then charge the guest's credit card, without their permission, for a 1 year supply of filters for the rental. There was so much back-and-forth we told them we would pay cash for them, but they decided charging our credit card without our permission was a better idea. I also suggested that they notify the owners that a package was missing outside of their rental. They could check their Ring video camera between Sunday, February 9th at 5 PM (when Cyndie claimed she dropped them off, without notice) through Monday 11:45 AM. Nope, they wouldn't do that for some obvious reason. -elevator out of service the last two years on the day we checked out. Had to carry 1 month's worth of luggage, etc. down two flights

We just closed on a condo in St. Augustine. Sean and Kate are the BEST! The buying process was…read moresmooth, the professional advice was second to none, and the most importantly, they were available when we needed them. We were out of state buyers so it was important to us to have someone whom we trusted and who would look out for our best interests. Sean Hess and his business partner, Kate are those real estate agents! Contact them if you are buying or selling in the greater St. Augustine area. You will not be disappointed.