My primary care physician retired the end of 2024. I've been doing research, reading reviews, for…read morethe past month or so and found Dr Joseph at Baptist Primary Care Intercoastal West location. I didn't even know this location existed as it is tucked behind other businesses off Beach Boulevard. But I was pleased it was only 6 minutes from my house. Dr Joseph replied to my request to switch my care to her office quickly and I was able to schedule an appointment the following day after submitting the request. When I arrived I was greeted with a friendly welcome by the nice receptionist. I waited roughly 10 minutes to be taken into the exam room where I discussed my current medications with a nurse. Dr Joseph was thorough, discussing all my health concerns and suggesting some lifestyle changes to help lower my cholesterol and lose weight. I left the appointment feeling good about my decision to start seeing Dr Joseph. When I checkout, we scheduled my annual physical in August.

June 2026 - in person visit at Family Medical Centers - San Pablo - also known as Coastal Health…read morePrimary - with NEW PCM/PCP Muenz - disappointing - unhappy - not satisfied - not going to give good rating - less than 4 - I told Dr. Muenz during visit - showed him Walgreens Pharmacy information - asked for Walgreens - STILL HIS OFFICE STAFF OR HIM - SENT MY - prescription to Publix Pharmacy Before I left Dr. Muenz office/location Bldg. I talked to front desk staff, she made correction that I want my prescription sent to MY WALGREENS - I gave her address etc. Next day/June 2026 - I called Dr. Muenz office to find out if prescription was sent - person replied that it was sent to Beach Blvd. Publix Pharmacy - I had to ask more... questions - where, what is the address, phone number etc. I asked HER WHY - PRESCRIPTION WASN'T SENT TO my Walgreens pharmacy? No answer. I had to call Publix Pharmacy - find out my prescription was sent there - when it will be ready etc. - also Publix Pharmacy had my phone number wrong - I had to fill out all the necessary information to REGISTER with Publix Pharmacy, so stressful, unnecessary stress, worries, headache, extra steps because Dr. Muenz staff or him chooses Pharmacy they want -NOT WHAT I want. So upsetting. I am so sick of the games doctor's office staff or... plays with patients. Dr. Muenz is great, front desk check in staff is fantastic. A young female staff who was checking my blood pressure etc. is just ok, not great. make sure you ask them to resend your prescription to Your pharmacy that you go to, if it is sent to another Pharmacy, have them Cancel it, then resend to correct pharmacy... otherwise you will have many pharmacies for your different prescription. New Pharmacy all the questions to answer, Register... so much headache, stress, unnecessary Time wasted, energy and More.... i hate People play their game. I had surgery less than a month ago, I was in Pain. i still am in lots of pain, healing takes time. so... Frustrating.

I've seen Tina here for years now and even though I've moved 45 minutes away I will still make the…read moredrive to see her. She is hands down one of the best doctors I've seen who will genuinely listen to your concerns.

My husband and I have been privileged to have Dr Truty as our primary Dr for over 3 years now and…read morewe could not be happier. Dr. Truty is very patient and thorough in providing care. The appointments are never rushed and she takes the time to make sure all issues are addressed and that I'm clear on plan of action. The staff are great as well, especially Annie, they are friendly and helpful and make sure you are not waiting on your appointment. The program at Balanced Physician Care is reasonable and I love having full access to my Dr even after hours. Where else can you text your Dr with a concern on the weekend and get a personal response within an hour? I would not change a thing- the Dr, program and staff all deserve 5 stars

Dr Truty and I have been working together on my complex medical challenges for a few years now…read more She has been so supportive, as well as, her great staff. Treatment by staff is more than fabulous. They don't operate like the majority of practices and I love that! The monthly membership fee is far beyond worth it. I am cared for and heard. My issues are somewhat of a mystery and she has been nothing but patient and kind. I have much confidence in her and her staff. I highly recommend Dr. Truty. Lisa Angel

This is the worst family care practice I have ever been to. I asked to have a prescription dosage…read moreincrease on a type of medication that I was on a low dose of, but have been on for years, Maria Fernandez told me she "didn't really need me or my prescription" and "if I really want to i could kick rocks" so, I did just that, told my mother and she had her last appointment with her, as well as my grandmother. My family and I will be finding a better primary care doctor. If you're struggling with mental problems, I suggest going to evolving-mind psychiatry, that's where I set up an appointment after hearing my doctor tell me to "kick rock's" best psych I've ever had.

I have been seeing Sandra Carr, NP, since moving to Jacksonville in 2014. She discovered my thyroid…read moreissue on the first visit. I am ever so grateful to her for helping me improve my health. The office staff are pleasant and the I love the in house phlebotomist as you are not required to go to another office for blood work. The office is usually busy and sometimes I have to wait a little longer than I would like. However, with new federal regulations requiring much more documentation from the medical staff I understand the wait time a little better than most. And I also appreciate that she does not rush me through the appointment. She takes time to listen to my health concerns and provides helpful medical advise. I plan to continue seeing Sandra Carr and would recommend her to anyone looking for a professional and knowledgeable health care provider.

Horrible care. Failed to notify me of an acute infection that requires antibiotics…read more They DO NOT return phone calls. The office continues to send prescriptions to wrong pharmacies. Appointment time means absolutely nothing. Wait is usually over an hour. They are clueless of patients history. Why have charts? I'm the fool for not moving on after 18 years of loyalty.

It's extremely frustrating that I've been calling for the past two weeks with no answer and no call…read moreback upon request. I'm supposed to be switching medicines and I have an issue with my prescription. I've been trying for two weeks and at least two dozen calls to the office. So here I am with no medicine going through withdrawal symptoms affecting my ability to drive, work, and my overall mood. My family is noticing at this point now as well. I will be paying a visit to the office as this has escalated beyond just leaving a bad review. They are ignoring my needs and the needs of others and not fulfilling their responsibility to take care of their patients. I advise you to steer away from Family Don't Care Partners

I can't say enough great things about Seabreeze Medical Clinic! Amy Brumfield and Lori have…read moreprovided me with exceptional care every time I've visited. They truly take the time to listen, are compassionate, understanding, and never make me feel rushed, no matter what health concern I'm dealing with. The entire practice is welcoming, professional, and genuinely cares about their patients. It's so reassuring to know I have providers who listen, answer my questions, and work with me to make the best decisions for my health. I highly recommend Seabreeze Medical Clinic to anyone looking for outstanding medical care. Thank you, Amy, Lori, and the entire team, for always going above and beyond!

I totally disagree with the negative review. My husband and I have been going to Seabreeze medical…read morefor years and have had the best experience with the front desk as well as with Amy and Lori. They are all very professional upbeat and very friendly. Amy and Lori always take the time to go over everything with me. I would highly recommend Seabreeze medical to everyone. To everyone at Seabreeze medical you guys are doing an amazing job!

IMO, Dr Tony Villena is the best family practice physician in Jacksonville Beach - for that matter,…read moreall of Jacksonville! Our family has been very fortunate to have Dr Villena as our primary physician these past 2 years - he is an outstanding medical professional & practitioner, supremely responsive, and genuinely cares about and for his patients! Tony Villena, MD, is a family physician affiliated with Baptist Health who truly enjoys working with his patients to meet their health goals and improve the quality of their lives. Bottom line: if you need a great doctor who will take superb care of you, then select the awesome Dr Tony Villena - you'll be SO GLAD that you did!

I am submitting this complaint regarding my recent experience with a provider who was going to be…read moreresponsible for completing military paperwork (overseas health screening clearance). Before scheduling the appointment, I made sure it was something they would be able to complete. I came with all required paperwork and the nurse returned the last few pages at the end of the visit, stating it was not required - I then found out it was and we had to bring it back into the office. The provider appeared unfamiliar with the requirements and was unable to correctly complete or sign the forms during the visit. I expected the provider to either have the knowledge necessary to complete it or to seek appropriate guidance if they were uncertain. The paperwork remained incomplete, which caused me weeks of delay (some because of the provider being out on PTO) and created stress and inconvenience. After she got back from PTO, I was asked to reschedule another visit. Which meant another copay and more of my time. I initially understood it would only take a few days. I did state "Do I need to show her where to sign?" to the lady on the phone because I was infuriated. I do apologize for the disrespect but seriously! I ended up finding another civilian provider who was able to complete it the day of visit! I have never had a medical experience like this and I am not usually a confrontational person but the communication between the team in the office is lacking. This was embarrassing! Patients should not experience delays or complications because a provider is unfamiliar with paperwork they are expected to complete. Thank you for your attention to this matter.

The first person to check me in was Not nice at all. Don't go there if you need help. The PAs run…read morethe business and it's a bad experience. They judge you for the medications you are on! Not going Back

Dr Waters responded to a negative Google review in 12 hours. We have waited 2 days for him to help…read morewith my elderly fathers crucial medication. We called, we went to the office in person for help . . NO HELP!!!! Just concern for his Google rating. HORRIBLE PROVIDER!!

Dr Waters ROCKS!!!!!! Remember the old fashioned country doctors? The ones that didn't treat you as…read morea number, but a person? If you do- then that's Dr Michael Waters. He is our family doctor- with emphasis on FAMILY first, DOCTOR- well, first, second, third... all around perfect!!!! He not only treats you for your symptoms- but big on wellness, and well being. The first time you walk in there- it feels like you've known him forever; and that he knows you forever. Gentle, kind, caring, honest- just absolutely great! His staff is just as great! There's always Nate at the front desk- awwwwwe-some; Christina- the BOMB, Audra- the best; Patricia - just wonderful! Amazing doctor, amazing staff, perfect practice! Thank you Dr. Waters!!!!!! Restore my faith in the healthcare system!!!!