Dr. Mikhail is such a patient and caring dentist...especially with making sure his patients are as…read morecomfortable as possible and explaining procedures. Doesn't rush thru any dental procedure until he gets the job done just right! The staff he works with are kind and considerate to each individuals needs as well. I happened to be there on a day that a new potential patient came in with many insurance and pricing questions and the woman at the reception counter just stayed kind and knowledgeable the whole time. Love the integrity here!

The entire staff was very patient and kind. The Technician took her time to walk me through and…read moreencourage me in each step of the x-ray. My feelings felt validated. The office manager was patient and explained each recommend in my patient plan. The dentist was kind and again took the time to explain why and show me the concerns he had. It was very honest and upfront I felt confident in the care that I received.

I really don't like to write negative reviews but since your teeth are extremely important, I felt…read moreI needed to share my story. I originally went in for a tooth being in pain. I've had the same night guard for 20 years and it recently got loose so I thought perhaps that was causing the pain. Got fitted for a new night guard. The dental assistant had some attitude, and it seemed she was talking down to her other coworkers. Since I was a new patient, the dentist asked that I transfer over the x-rays I had done at my former dentist. She said her office could help with that. After a few unnecessary calls and mails from her office, they finally were able to obtain my x-rays. Honestly, would have been easier if I had handled this request myself..... The night guard did not help my tooth pain, so I went into the office again. The dentist said I had gum erosion and needed to have my tooth bonded. I've never had a single tooth problem so I had no idea what this meant and should have done my research before agreeing to the procedure. Dentist didn't tell me how to care for myself after the procedure. I'm type A so looked up what I needed to be done for the next 48 hours. After two weeks I still was having pain from the procedure on top of the normal tooth pain I already was having. Was told by the dentist sometimes teeth are just sensitive, and nothing was wrong. I also noticed after my procedure that my new night guard didn't fit anymore. I told the dentist about this, and she said that isn't normal which come to find out it is TOTALLY normal and should have been mentioned to me before I did the procedure. I questioned if doing the bonding for my tooth was really necessary and was blown off and told to come back in a week if I was still in pain. Still was in pain so went back into the office again. Was told I would be meeting with a different dentist this time and they would be taking over my case....... She suggested that I go to an endodontist to see if I would need a root canal. We did a fitting again to correct my new mouth guard. Went to the Endodontist and he said my tooth was fine. Two weeks went by, and I still haven't heard back from the office that my night guard was ready. I called the office and was told they were going to look into in and call me back. The next day I still hadn't gotten a call so I called again. The person I spoke with story wasn't matching and just sounded that they were trying to cover up for the fact that they forgot about my night guard. I finally went in for a second fitting. Guard was still a bit off. By this point I'm over this whole experience and cancelled my next cleaning because I won't be doing business with this place every again.

My husband and I are still loyal patients of Tampa Dental Wellness! I wanted to add that I continue…read moreto see Dr. Creech for any dental appointments other than cleaning, but recently had Dr. Moss repair a chipped tooth and she did a great job. Overall, the entire staff at Tampa Dental Wellness is phenomenal. Everyone is friendly, helpful, and makes all of my dental visits simple and quick.

Amazing just amazing. The entire experience from start to finish. Didn't even feel the shot,…read morethat's a first for me.

Outstanding practice and staff. Front desk was very helpful and polite. Gerald is a fantastic…read morehygienist. Dr. Trombly is the best dentist i have ever had the pleasure of meeting. The whole staff made me comfortable and confident in the care i received.

The location, staff and dentist were great. Top notch treatment by dentist and the front desk…read moredealt with all the insurance issues. So happy to have found them!

I drive 3 1/2 hours each way to come here. 55 years old and this is the best dentist I've ever been…read moreto and the staff is amazing. Not to mention a beautiful office that makes you feel cozy. All around excellent care.

Since I can't respond to your response to my Google review, where you only "remind me" that my appt…read moreI booked in person at your office was never considered a "confirmed appointment", I'll respond here: If making an appt in person, with the receptionist because you couldn't get to my cleaning in the 2 hrs you had with me is not considered a "confirmed appointment" based on your business definition, you should seriously consider changing that definition. Typically an "unconfirmed appt" per a dr office, is when the patient submits an appt request online, and the office must confirm availability. For a patient to make an appt directly and then that not be considered a confirmed appt, makes no sense. Additionally I have no doubt that if I did not show up today, I would have been charged the $150 no show fee, which wouldn't make much sense, if the appt was never confirmed in the first place, but how convenient for you. Your spam texts are written as "reminder for your upcoming appt" (pic below in case you haven't actually read them), which sounds pretty damn confirmed. Might want to change that to "I know you made an appt weeks ago but until you take additional time out of your day and press #1 to confirm, we will cancel your appt without telling you, book someone else in your slot, and then hope you don't show up so we can charge you $150 in no-show fees for an appointment that we'll pretend was never confirmed in the first place if you actually do show up ".

I have been a patient here for nearly 15 years and they have become so awful in the last year. The…read moreway their practice is run and the way they treat their patients is really unacceptable. Although there have been many issues, the biggest one recently is in the last 4 months, I have attempted 3 different times for my semi-annual teeth cleaning. My first attempt was 4 months ago, where I had made the appt 6 months in advanced. I called them at 4:50 letting them know I was running 5 minutes late for my 5pm appt and they said no problem. After waiting 45 minutes in the waiting room, I asked them how much longer. They said at least 30 minutes and it was my fault since I had been 5 minutes late to the appt. I said I would need to reschedule since I needed to pick up my kids from daycare by 6. The soonest appt they had for me to reschedule was 6 weeks later since they are only at the Tampa office 1 day a week. 6 weeks later on the day of my rescheduled appt I got a text from them 2 hours before telling me they needed to move my appt from 5pm to 4pm because I needed xrays. My original appt had been at 5pm so I'm not sure why all the sudden they felt they would need additional time with me. I switched my work schedule around and I was there at 4pm with very little notice. After 90 minutes of x-rays (which they had to do twice because the girl was new and didn't know what she was doing) and trying to sell me on Invisalign, which I've never in my life been told I needed, they informed me I needed a deep cleaning and it would take a least another hour. It was already at 5:40 at this point and I told them I needed to pick up my kids by 6. They asked me to have someone else pick them up but I told them I couldn't do that. They then asked if they could just clean half of my mouth and I would come back for the other half. Since they were going to have to numb me for the the deep cleaning and I only had 10 minutes, this made zero sense and I told them no. I would have to reschedule my cleaning for a 3rd time and the next available appt was another month later, which brings me to today. Today is Veterans Day and the kids are off school. I hired a babysitter to watch them and took 2 hours off work for my 1pm appt since I didn't want to delay the cleaning any further. I showed up on time and they informed me that had booked another appt in my slot since I did not respond to the spam reminder text they sent out. I did receive the spam texts for an appt I had already booked and confirmed, as most doctors offices send, and was even notified that a no-show would result in $150 charge, however no where in the text message did it say that not responding to the spam text would result in them cancelling my appt NOR did I get a notification that the appt had eventually been canceled at any point. Of note, I do not typically "confirm" the spam texts, nor did I on the previous 2 appts and neither of those appts were rescheduled. There was no written policy that appts will be canceled if you do not respond and the fact they state they will charge you a $150 no show fee while preemptively scheduling someone in your place is just a money grab and shows exactly how they feel about their patients. Meanwhile, there is no penalty for the office to cancel my appt with no notice when I have secured childcare and am missing work to show up for an appt they clearly feel they have no obligation to keep. The lady at the desk was unapologetic and kept reiterating this was my fault. After nearly 15 years of being a loyal patient of Happy Smiles, this experience over a prolonged period of time and the lack of care the office and medical staff have is biggest reason I will be taking my business elsewhere. I live in the Westchase area and there are many offices in the area that all have much better reviews and ratings than this clinic. If you are a new or current patient, I highly suggest finding an office that respects your time and values your business because Happy Smiles is definitely not that.

I went in embarrassed and ashamed of my dental condition. Dr. Creech had all the sympathy/empathy…read moreof Cruella DeVille -- she especially enjoyed handing me the estimates for different treatments which all amounted to prices from the cost of a small home to almost the cost of a new Tesla. [the x-rays alone were $188]. That was February 12, 2024 -- it is now September 15, and I have not gone to another consultation because I live in fear of meeting someone like Dr. Creech again. I hate leaving a review like this, but if it saves just one prospective patient the experience I had, it is worth it

UNETHICAL dentist practice, been a loyal patient for over 7 years and when you expect a dentist to…read moredo the right thing you find out the hard way thru bait and switch! Think twice before using this dentist for anything other than cleaning. I don't ever write bad reviews but I will for this one. I am a business owner and I do a lot of videos and when I broke a tooth I immediately called my dentist Dr Creech. I went in and was told 2 options, a bridge or an implant. I had done an implant with them few years back everything went great. I am sitting in the chair with Novocaine shots and half out of it so when they said $2200 for an implant I agreed even though its a lot of money. Instead of scheduling me another day, this was valentines day they immediately proceeded to take my tooth out which I found odd that it happened so fast. I had paid $1000 at my last visit and when I walk in today to only get a flapper fake tooth, because I was told the implant could take months they wanted another $1200, I immediately said why would I pay you for the whole thing when it takes several months. The secretary proceeded to tell me they are done, this wasn't including the implant, this was just a tooth extraction and bone graft. WHY ON EARTH would I agreed to only have a front tooth removed with no implant, when I asked for an implant? I even mentioned I had commercials I had to do and wanted the implant done. I was the one that asked for a flapper tooth because I didn't want to wait a few months they told me it would take to do the whole implant. So now I am out $1000 and have my tooth removed and I don't even trust this company. I would have NEVER agreed to $2200 to be left like this, why would you not have quoted me the whole thing? I had called and got quote for tooth removal and implant $2500-$3000. You were going to charge me another $1500 for the implant. $4000 for one tooth, please run from this company!

Friendly staff but a bit chaotic once you get back into the area where they treat you The area is…read moretoo small for the amount of people that they have staff is all over the place but friendly Doctor was very arrogant and made me feel less than because I didn't want a full set of implants. Not a happy camper do not recommend this business of you aren't going in for the full treatment.

Doctor Alsakati was very professional and caring about his patients to ensure they were happy with…read morethe results of my procedure. Also his assistant Paola was extremely helpful and nice I would recommend them to anyone needing a referral for dentistry The entire staff is awesome including Anthony Michelle Shayla and Kelly

I've been a patient of Dr. Kratser for 5 years now. She is the best dentist I have ever had. She is…read moreexceptional in every aspect of dentistry. I've had multiple fillings, 2 crowns and Invisalign. Her office staff are friendly and supportive. I highly recommend Nine Eagles for your dental care.

Such a caring team and doctor. They got me in so quickly and…read moretook care of my toothache same day!

Watch for hidden fees with this office - they will charge you for additional services and "tools"…read morethat are not covered by insurance. These additions are approximately $200 total (in addition to your insurance copay) with little to no explanation beforehand. When asked upon insurance settlement you will told "it was in the paperwork you signed". I have called around to other Endodontics offices for similar follow up service, and there are no additional fees - everything serviced is covered by insurance.

Root canals are the kinds of things you try to forget about as soon as they are over - which is…read morewhat I tried to do after my first one. When I, unfortunately, needed one on a different tooth years later I went to a new endodontist = Dr. Mason at Westchase Endodontics. Because it was my 2nd root canal, I thought I knew what to expect - but this time was completely different than my first experience (in a good way). The office is spotless, the staff was very nice, and they have me detailed directions to find the office as it is located within a complex of similar looking buildings. What really blew my mind what how different the actual root canal was. Dr. Mason's dental assistant did the initial x-rays, then he came in for an exam. Before I knew it he was numbing me and started the procedure. I was shocked that it was over so quickly - and painlessly! I got in my car and called my husband to tell him how I couldn't believe how great I felt afterward (not perfect, but not in pain like in the past). I was waiting for the pain to hit me when I got home and the numbing medicine wore off - but it wasn't that bad. I took a few Advil, put some ice on my cheek for a while, and was fine. By the next day, I could hardly tell that I had a root canal the day before. It feels weird to say that I had a "good" experience with a root canal but I'm not sure how else to describe it. It was a world of difference from my first one, and I would never go to a different endodontist for a root canal! Dr. Mason's rates were not just competitive, they were about half the price of the last root canal I had done (and the other quotes I had obtained). We had the same dental insurance both times with the same coverage level, so the low price was because of Dr. Mason's rates. To top it off, a few months later I actually got a check in the mail refunding part of my fee!!! Seriously! After processing my dental insurance they were reimbursed more than anticipated by the company and refunded me the difference - amazing! When my husband needed an emergency root canal I made sure he went to Dr. Mason, and he had the same type of experience I did (so my experience wasn't unusual). Both times when I had to book appointments with Dr. Mason, they were able to get me in by the next day - which is great when you are in pain. I cannot recommend Dr. Mason and Westchase Endodontics enough. Hopefully, you will never need their services, but if you do find yourself needing a root canal in the future, make sure you try Dr. Mason first.