Just had my first visit for a routine cleaning. Very impressed. The staff is courteous and…read morefriendly. Rachel the dental hygienist, has a very gentle touch and Dr. Downie very pleasant and attentive. Already made next year's appointment.

Seriously the best dentist and hygienist I've ever had. Some of the nicest people you will meet!…read moreThey do an incredible job and I can't recommend them enough!

I have always had dental issues and I've moved around my whole life, so it's been tough to find a…read moredentist that I liked. I've only ever had one before, so when I moved, this was a huge pain, but I finally found South Tampa Dentistry! The staff has been polite and efficient each time I called / went in, and I saw Dr. Wyatt my first few visits, who he was great. I went in for a last minute appointment once and he wasn't available, so I saw Dr. Mark, and he's been my new favorite dentist ever since! He's gone out of his way to make sure I got the best care quickly and made my concerns a priority. (Idk where these people that left bad reviews went, but they must have the wrong Dr. Mark! )

I am 9 months pregnant and I just wanted my teeth cleaned before having my baby. So coming in they…read moresaid I need x-rays, I asked why I needed an X-ray to get a cleaning (bc I m pregnant I can't get x-rays) and they said "we can tell you have a lot of red flags". I was like "oh wait I am not sure what I did wrong, I just don't understand why I would need them" they said we need you to leave. And he kicked me out, 9 months pregnant and all. I have never ever been treated like that before in my life, just incase some of you might have questions about your teeth - they don't tolerate that at all. So wild, not educating the patience or helping them get the right care. My husband called saying hey why are you treating my wife like this and the doc said I am twisting the words and was argumentative just to argue (that's not my personality). I have never met a doctor who does not appreciate question. In all sincerity I was actually trying to understand, but they clearly didn't like that. Really wished they treated me more kind. And I kind want people to know what to expect coming to this place, so that's why I am Leaving this review. Also, I just read the other reviews and I guess this isn't the first weird thing about x-rays! The senior hygiene lady was so mean to me too! I m not sure why this place can get away with treating people like this.

Not many people will say this, but I love my dentist and his whole practice. So, going to have…read moredental work, other that a cleaning, can be scary and painful. Not with this dentist. They entire office gets to know you. They remember personal details, and are just so caring. Every step of the process, he and the support staff were concerned about my comfort level and care. If I could give more than 5 stars, I would! Thank you to the entire staff and Dr. For a wonderful experience!

Dr. Colucci and staff are truly AMAZING! I've been coming here for years and was afraid when Dr…read more Bishara left but I have to say that I'm beyond happy with the change to Dr. Colucci. You can honestly tell that they care about their patients. Thorough and professional. They actually get to know you and exceed expectations with the customer experience. Best dental experience hands down! If you're looking for a dentist this is indeed the place you need to come.

New patient here and I have so many good things to say I could cry!…read more I admit, My dental history isn't the greatest and I now have a bunch of old dental work that is failing me years later. Dental procedures have always been on the back burner for me unless completely necessary. Today's initial overview of my dental health contained everything under the sun: Cavities, swollen gums, fillings that were cracked, bite issues, questionable bridge work...you get it. Basically a 4/10. I got X-rays and tons of "before" photos/scans with cool high tech equipment, Hygienist came in and did her thing as well. After the doctor reviewed everything, she gave me my options of highest priorities to take care of and what they could get done while I was there. Today I got a deep cleaning on my right side and afterwards got a TON of mini fires put out on my right upper teeth. It was a marathon appointment. They worked quick and although I was there for a few hours, they really fixed so many years of neglect. I couldn't be more grateful to them. I've already called friends and told them they need to switch to this dental office. I have never experienced better customer care in my life. The sweetest staff you can find and that is especially important when you have 'dental insecurities'. I have a few more appointments to go to get to that healthy smile, but I am so excited I found these guys and just trusted the good reviews. I thought all day about writing this for them because they truly deserve every good praise in my opinion. Side notes: The building is beautiful! Make sure you follow their parking instructions so you can get validated parking. They bought me a smoothie because they knew I'd be hungry being there for that long. They have the best rating for a reason!

BEWARE OF OVERCHARGING!…read more I strongly recommend that any patient here carefully compare every charge to their insurance EOB. Do not assume the billing is accurate without verifying it yourself! After personally reconciling the office's patient ledger to my insurance Explanation of Benefits, I found over $5k in billing discrepancies. Line by line, I found charges that exceeded the insurance-allowed amounts. For example, one visit was billed at $467, while the allowed amount was $251. These differences were not minor--they added up to a substantial overpayment! What's troubling is that these discrepancies were not identified or corrected by the office. I had to do the reconciliation myself and bring it to their attention. After submitting detailed documentation, including a very detailed and thorough spreadsheet, persistent follow ups and ultimately escalated to take legal action until I finally received a partial refund, well beyond the expected timeframe. Even now, the amount is not fully resolved, and $252 remains in dispute. When billing discrepancies of this size only come to light after a patient conducts their own detailed audit--and then require weeks of pressure to partially correct--it raises serious questions about billing accuracy and internal oversight. Also want to note that they require full payment for procedures up front and don't take in account estimated insurance proceeds. As a result, I ended up over paying by more than $10k! What makes this whole situation worse is that I used to really like this office, had a lot of trust and respect for them but the way I've been treated ever since I started questioning the charges has done a complete 180. They consistently made me feel like a burden and the "bad guy". They did not take accountability at all for the issue and continue to argue with me with no substantial back up. Regarding the actual dental work I received - when I went in to switch out my temporary crowns to the permanent ones (I got crowns on almost all my top teeth), I really didn't like them and weren't like the temporary ones I was wearing for a few weeks. I was almost in tears trying to advocate for myself before they permanently cemented them. They made me feel bad for sending them back, I'm so glad I got the courage to speak up and not accept something I did not like. Ultimately after the second visit, they ended up looking really good but after everything I've dealt with recently, I certainly won't be returning. Who knows how much they overcharged me since 2019 when I first started coming here! If you chose to go to this office, please make sure to pay close attention to your patient charges and the amount they submit to your dental insurance (they should match)! If they owe you a refund, Florida recently based a law that makes it unlawful for healthcare providers to hold onto amounts owed to patients for overpayments over 30 days.

A dentist who isn't a narcissist!!!…read more Dr. King is a no-nonsense, salt-of-the-earth dentist. Other (male) dentists have leaned their hands on my lips, pinched them, and bruised them. Dr. King knows that my lips aren't there as a support for her hands.

I hadn't had my X-rays updated in a while, so that ended up being the main focus of the visit. The…read moredentist noticed a couple of things worth keeping an eye on and showed me exactly what they were seeing. I also liked that the office felt quiet and low-key, which made the appointment pretty comfortable.

Today I called as a new client, and I wanted to schedule a time to come in. Nothing about having…read moreinsurance was mentioned, so I asked if they took my insurance. The only answer I got was beating around the bush that they're out of network but was told "that shouldn't matter it just means we haven't signed a contract with them". I work in insurance. That means nothing will be covered. I was then asked what's more important, finding a dentist in network, or one that gives good care. I said both, I now have insurance so that would be great to not pay out of pocket. So, after setting up an appointment I was then told "then go do that" and hung up on by Karen.

Took both my boys to The Family Dentist, Ron O'Neal. I can say that it was a very positive…read moreexperience for both of my boys and that I feel confident in my decision to take them here. From the reception area, the hygienist to Dr. O'Neal everyone was professional and friendly. Highly recommend this practice.

If I could give 10 stars for the dentist office I would! Here's everything you want to know about…read morechoosing this dental office. 1)- DO it!!!!! Service- by far the best customer service I have ever received. Immediately you are greeted with staff that you can sense truly care and are happy putting your nerves at ease. Calling into the office was a breeze and everyone has been so sweet. Dentist- Dr. McElfatrick and Marci- These women are AMAZING for their ability to immediately diagnose a problem and get their patients the best work possible. They explained every step of the process, what would be the best options and why. Even during the procedure I never felt rushed and always felt at ease in the hands of these two women. Their work has been the best work I have ever received and my teeth are super senstive so every step of the way they made the process painless and sheer PERFECTION. Work received- crown that matched perfectly dealing with a front tooth I was very scared about if the color and shape would be a perfect match but again it goes back to the hard work of Dr. M and Marci!!! (see pictures of crown below) Dental strips - 10/10 would highly recommend as these are the whitest my teeth have ever been! No slippage, no sensitivity, brightened teeth by the 3rd day!(see pic below for difference)

Professional, knowledgeable, and courteous staff. Each takes time with patient to explain…read moreprocedure and proceed to do needed treatment in a professional manner. Strongly recommend.

After going to this dentist for a few years, coming for 6 month cleanings, they didn't notice my…read morepermanent retainer broke causing my teeth to shift. By the time they informed me that it broke, I needed Invisalign. I had dental insurance that covered that, but this office required out of pocket payment up front then they said they would bill the insurance and reimburse me as the customer. This was unacceptable, not only did they not notice changes in my teeth but then they wanted to ignore my dental insurance. I would go elsewhere as they are not detail oriented and seem to be money driven practice.

Love the cosmetic bonding I had done here! Staff is kind and very inviting. I will be back in the…read morefuture.

I took this dental office for granted while I lived in Tampa. I went for routine cleanings for 5…read moreyears. Never waited more than a few minutes and was always out the door within 30. For some reason that's incredibly hard to come by with any healthcare provider

Be aware of billing charges. Had crown done and they quoted me price and I paid the balance. After…read morefinished they billed me much more saying insurance didn't cover. When I said they gave me bill and I paid it, they said It was my fault for not telling them I changed insurance. I did not change insurance and they told me they checked cost before being done.

I had a cleaning done at the beginning. of the year as well as x-rays & able to get their special…read morefor $99. They have lots of parking and they make it easy to book an appointment. The front office was nice - they make a lot of accommodations for their patients especially people who have a fear of visiting the dentist from giving you tea/coffee to eye masks, lip balm & being able to keep entertained with different streaming services amongst a couple TV screens although a couple streaming services they didn't have access to. Overall, a positive experience besides the hygienist scraping my tooth thinking it was plaque...it was a stain. It def. hurt a lot cause she kept on scraping it so much until my gums bled... I got a quote for a Resin / two surface tooth filling that cost $347, so I got a new quote from another dentist instead since I'm used to paying max. $90/tooth for a refill w/insurance so keep in mind that without insurance it's prob. $350 & with it is around $90. If I could, I'd say 3.5/5 experience.

I have mixed feelings about leaving this review because there are people at this practice that I…read moregenuinely appreciate. First, my hygienist is wonderful. She is consistently kind, professional, thorough, and one of the main reasons I've continued coming back. I also have a great deal of respect for Dr. Vallo. He was my original dentist, and he ran an efficient, organized practice. I'm sorry to hear about his health issues, and I wish him nothing but the best. Unfortunately, since his departure, the office has steadily declined. Communication has become the biggest problem. It's nearly impossible to reach someone at the office directly because calls almost always go to an answering service, and messages frequently aren't returned. Even when I call for simple status updates, I often don't receive a response. Wait times are routinely long. The office used to make those waits more pleasant by offering coffee or water, but those amenities have quietly disappeared. While that's a small thing, it reflects a larger change in the patient experience. I've also witnessed multiple patients expressing frustration over billing issues while sitting in the waiting room. Whether those situations were ultimately resolved or not, it's concerning to see those conversations happen so often. There also seems to have been significant turnover among the front office staff, and communication has felt inconsistent for several years. My Invisalign experience has been especially disappointing. I wore my aligners exactly as instructed, yet whenever an issue came up, I often felt as though the assumption was that I hadn't been compliant rather than considering there might have been an issue elsewhere in the process. The team provided very little explanation about what to expect, why certain procedures were being done, or helpful tips--such as keeping previous trays in case the next set didn't fit properly. There were even occasions when incorrect dates were written on my Invisalign schedule, and I had to correct the timeline myself. Asking questions often felt like I was inconveniencing the staff instead of being an informed patient. The final straw has been the completion of my Invisalign treatment. I paid for my final retainers, was told they would arrive in four weeks, and now it's been over nine weeks. I still don't have them. I've been told it's due to an Invisalign backlog, but I haven't been given updates, tracking information, or returned phone calls despite multiple attempts. It has left me wondering whether the order was submitted when it should have been. I truly wanted this practice to remain my dental home because it's conveniently located, I love my hygienist, and I had such a positive experience when Dr. Vallo was there. I also didn't want to start over with a new dentist after more than three years as a patient. But after repeatedly leaving appointments telling myself, "I need to find a new dentist," I'm finally accepting that this practice is no longer providing the level of communication, organization, and patient care I expect. I sincerely hope they can address these issues because there are good people there, and I know this office is capable of being much better than what I've experienced.