My turbo went out the young man Dillon did an exceptional job . He was very efficient an took pride…read morein his work.

I found myself in a bad situation,this last week,the Transmission stopped working in my work truck,…read morebeing this is my livelihood hood here it has to be repaired,after calling mechanics and shops all day and being discouraged with the estimates and the delay to get it fixed,I found Premiere diesel and heavy equipment ,there was no hesitation to get me back on the road Jeff came right out that evening and done a diagnostic confirming it was the transmission,me being 4hrs away from my truck at the time,I had to buy the transmission and the next day I met Jeff in Lexington where my truck was broken down and he installed my new transmission a few hrs later I was back on the road,Jeff is a great person very knowledgeable very professional and very polite thank you Jeff for everything my truck is running great I would suggest if your looking for quality work in a timely manner call Jeff at premiere diesel and Heavy equipment Thanks again Jeff.

My wife's car broke down in our carport and we needed a tow to a repair shop 15 miles away. I…read morecalled Morris Towing the day before and scheduled for between 10 and 11 the next morning. They showed up at 11 with their rollback and backed it down our driveway. The driver was very nice and professional. He was very careful with our very low to the ground car and made sure it didn't scrape the ground or the bed of the truck.. We appreciate that very much since we try to take good care of our cars. Overall an excellent experience and know who to call the next time one of our vehicles needs a lift.

These guys were quick polite and professional. USAA chose them for me but I would have been happy…read moreif I chose them myself

David was very quick to respond to my tow request through the insurance company. He was polite,…read morerespectful, and helpful. I highly recommend him.

I am currently on the side of the road. The E,T.A was for over 2 hours but i thought I could wait…read more It has been over 3 hours, no courtesy call or anything. when the insurance company connected me directly to them, the person on the phone said that their truck had broken down (you only have one tow truck?)......no apologies....nothing. Do not count on this company for a tow.....I'm on the side of the road and almost out of gas (the car has been running for the duration of my stay here because its 25 degrees outside).....I guess I'm walking. Thanks for Nothing

My truck broke down and they came to my rescue. They came in a timely manner. Zach look it over…read morefigure out what was wrong. Replaced computer in it and then replace plugs and coils. This company is a nice family business and I would recommend them to anyone!!!!

These people are the worst…read more I was in a hospital 4 hours away. Over 7 days, I called them twice to let the car be picked up by a friend. They told me not unless the friend had my i.d., which they couldn't get, me being 4 hours away. On the 7th day, I got the body shop to request it. They so enjoyed charging: $595 ($85 x 7,) they gruffed that it was all my fault: "I had alcohol in the back seat in a cooler." Then, hung up on me. Rude, ridiculous, unrepentant. Worse than worst.

I needed to have my car towed in for a scheduled repair. I live near Proffit Road and had seen…read moreAlbemarle Towing trucks in the area so I called. The lady in the office was friendly and organized and penciled me in for that coming Monday. The driver arrived timely, was very personable, hooked up my car on the flatbed and took it where needed. The experience was stressless and the car arrived without any problems and the cost was very reasonable. I'll definitely use Albemarle Towing in the future should I need a tow.

front desk and service people were Very kind & helpful! Fixed our Lexus mirror on the spot.read more

Contacting them for an estimate is a joke, they claim that they work for you but not the insurance…read morecompany. That is the opposite, and the woman tells me they need my insurance information although I wanted to pay on my own, mu insurance gave me a check to deposit and get repaired when I was ready. She kept "fishing" to find out as much as she could and then said "we only deal with insurance companies" I asked why and that I had enough for a job that was at least $700.00. She said "Oh we charge more and need your insurance company to bill them" It was like talking to a wall. Not to be trusted.

Amazing service, quality, and price!!! I will definitely be using again. Tracey is the man!read more

I'm so glad I chose Clear Vision Auto Glass for my mobile windshield repair! Their service was…read moreprompt and professional, and I appreciated the convenience of them coming to me. Definitely recommend their excellent service.

I had an emergency situation with a rental this weekend and contacted CMA and had a wonderful…read moreexperience with them. They helped me out in a pinch and with late notice. Thanks to the team, I was able to safely return my car. Thank you Ka-tari, Nate and Wyatt for giving me peace of mind and excellent service during a very stressful experience.

Experience following an auto accident leaves me with questions about CMA policies and management…read more A CMA executive driving a dealership vehicle hit our car, was found to be at fault, changed his story, and stood by, allowing questionable actions to delay resolution of our claim. Why am I wary? (Based on reports from my husband, Virginia state police, insurance company representatives, and personal observations): 1 -- Our vehicle was hit from behind on I-64 east. The CMA executive was cited by police for following too close. No one else was ticketed. After saying he couldn't stop, the CMA executive changed his story and blamed a lane change by my husband for causing the accident. Completely untrue. 2 -- The CMA executive had no insurance or registration info with him at the scene, and later provided a contact who failed to respond to multiple messages. After about a week of silence, we contacted the dealership and were told not to call again, but to wait to hear from the contact provided. More time passed, and still no response. Eventually, research revealed the "contact" was a former employee at CMA's insurance sales brokerage, neither an agent nor active employee of an insurance carrier able to process our claim for damages. 3 -- More research led us to an actual insurance carrier for the dealership and vehicle which hit our car. CMA documents showed the vehicle was not listed in the dealership inventory where the at-fault driver had an office, but was assigned to inventory for a dealership in Colonial Heights. Colonial Heights said they were not involved, another contradiction of documents CMA had provided. We filed a claim with a different insurer CMA had listed, then learned that carrier had been instructed to drop it so CMA could use their third party administrator to "process" our claim. For over a month, messages were ignored, and there was no reimbursement of towing expenses, no authorization for repairs, and no replacement vehicle to drive -- completely unlike the experience of the CMA executive who was driving another dealer-owned vehicle in no time. The CMA executive then advised us to file a claim with our own carrier, meaning we would be covering the deductible and also running the risk of a premium increase due to the claim, even though we were not at fault. CMA's third party admininstrator stalled inquiries by our insurance carrier as well, failing to return phone calls and using various tactics which resulted in delays resolving the claim. It was during this time that the CMA executive changed his story and alleged my husband caused the accident by changing lanes even though both vehicles had been traveling in the left lane for some time prior to the collision. 5 -- CMA's third party administrator filed a request for mediation, seeking to prove their client was NOT at fault despite the police citation and testimony from my husband. This further delayed settling the claim. Ultimately, mediation ruled that the CMA executive was at fault. 6 -- The BMW my husband and I had bought a few months before the accident was totaled, and we were unable to replace it with a comparable make, model year, and mileage vehicle despite searches in VA, NC, and MD. Our insurance carrier can legally negotiate to recover company losses, but we're on our own trying to recover from CMA's third party administrator who's already proven difficult and uncooperative. So much time, money, and aggravation for an innocent party because CMA refused to do the right thing. We wrote to the CMA President and CEO and heard nothing back from her either. Not a great first impression of CMA, particularly when, as a new manager, the CMA executive emphasized values such as "fairness", "accountability", and "eliminating excuses" in an interview, and the CEO was quoted as saying, "Spread love wherever you go. Let no one ever come to you without leaving better and happier," when interviewed after receiving an automotive dealership reward.