Wonderful service and amazing bouquet deliverd. Ordered flowers for a dear friend and when she…read moretexted me the next day and showed me the photo I was completely blown away. It was beyond my expectations. Would give 10 stars if able. Diana L.

Very pleasing call to order flowers for my sister's 78th birthday. Very friendly and very helpful…read more This is my first time ordering from them but it will not be my last.

Melody did our wedding flowers 10 years ago and we still get our flowers from her. She does amazing…read morework and is so personable. I love her Friday bouquets! :)

Oh heck yes! I will absolutely, one hundred percent, with bells on, come back here! Melody, the…read moreowner and florist, was super amazing! I "needed" a bouquet for my mother-in-law's birthday and boy did she outdo herself! Amazing arrangement!!! I also picked up a hand dipped candle since I was perusing around as she worked her magic on the custom flower arrangement. ***THIS LITTLE SHOP DOES NOT HAVE A WEBSITE, so if you go online and find what looks like one for it and there's a "20% off code" image, it's an embedded link to a third party and will NOT go to this small business.*** I mention this because: A) You'll be sad B) You'll be confused 3) You'll miss out on the sheer amazingness of this place!! Anywho... want flowers? Get them here, (not at the grocery store or gas station).

This is a long over-due review but this place is amazing. I came in a week before my wedding and…read moreneeded three bouquets. I didn't have much in mind but they quickly helped me pin down a style and then I just said I trusted them to throw something together. They blew me away. Everyone commented on how lovely they were. They were able to work in my great-grandmother's handkerchief and never once made me feel guilty or bad about waiting until the last minute to get that organized. I would highly recommend them.

I received a bouquet as a gift from Garden Arts and I could not have been happier! Beautifully…read moredesigned and the owner is a complete gem. I'll be ordering from Garden Arts next time I'm in need of an arrangement. Thank you!

Horrible customer service. Lies and theft. Multiple calls left unanswered. Still don't have an…read moreanswer. We were given a $400 gift card to countryside from my mother in law for our wedding. It was an old gift card--from 2013--that my mother in law never used. When we went to use it we were told that they couldn't find the gift card in their system and that the lady who handles the gift cards was off that day. We left them with our number and were told that they would call us back with an answer on what's going on with the gift card when the lady who handles the gift cards is working. Fast forward a couple of days. They never called us to let us know about the gift card, so my wife called them. The girl who answered the phone was rude and not helpful. She said that she knows nothing about that at all and can't do anything about it. She forwarded my wife's call to the garden department and it went to voicemail where my wife left a message. 2 days later my wife called again and the same thing happened. At this point I called them and spoke with the rude girl and gave her my name and number and she told me that the woman who handles the gift cards would be in the next day and would call me back. The woman who handles the gift cards did in fact call me back the next day. She was able to find the transaction for the purchase of the gift card in 2013 and the gift card was not listed in their system as expired. She told me that she would need to talk to the owners of countryside to see what they want to do about it and that she would call me back to let me know what's going on. This was a month ago and still nothing. No answer. We are very disappointed in how unprofessionally our issue has been handled. Both sides of our family have been shopping at Countryside for many years, hence the gift card from 2013.

I brought in an inherited gigantic aloe plant with 9 small pups and 3 medium sized ones growing…read morefrom its roots. I brought it in to teach me how to repot these gems. I bought pots and soil, I paid for their service to repot and instructions. Problem: they overwatered each new pot, letting water run thru the bottom of the pot (a desert Plant). Within two weeks, the outer leaves went limp and flaked off. The bright green color faded. Each base showing signs of being rotten. A total of 5 weeks later, I have the large plant and one medium sized plant left. Everything else died away. I called after two weeks for help, and the response was, the plant is just in shock, ride it out. I was told to call back...why? My plants are dead now. I asked for my plants to be stored in your greenhouses and you said no. What else Could You do for me, now that they are dead ? Point: I will not take your planting/repotting advice/or use your business. I hope others reconsider This when they too come in for help with their plants.

My friends and I just did a private floral arrangement class with the owner, Christy. She taught us…read morea lot about the flowers, how to care for them, how to arrange them, and grows some of the flowers herself that she uses in her shop. Everyone's vase looked different when we were done. It was a fun activity to do with friends and I'd look forward to trying a different class as she has wreath and dried flower classes, too. I'd also consider her if I needed to buy fresh flowers or plants.

Well, it finally happened..... The help has been getting worse for years, and today, the checkout…read morelady managed to say nothing at all. Not one syllable. Not even a grunt. Having experienced her intense zombieism many times before, I would have gone to someone else, but she was the only one there. A few weeks ago, one of the employees walked past me just as I walked in, and shouted "I gotta quit this fuckin' job!" I always try to be friendly and pleasant with people, but for this place, I have officially given up. To be fair, this is a poor-ish neighborhood, and our society is going to hell. My sympathy goes out to management, if this is the kind of walking sewage that they have to choose from. I don't think I'll be going there again.

I went back to Schnucks. I had items to return and I had to have some corrections made on my…read moreprevious receipt. I got $9 and change. I was purchasing a lot of groceries and was given assistance by the bagger to put the items on the counter. I told the bagger that there were a couple of items that I did not want. She went through the items in the cart and pulled the two unwanted items out. She put them on the counter! I asked what she was doing as she was getting them because they were unwanted items. I guess, that happened because she was so busy speaking with the cashier. She took the items and went to restock the items. On the way out, I checked the receipt. I ended up getting $5 plus some change back!

Beautiful selection of well tended flowers, plants & decor…read more My new go-to, even though they've been a Staple forever in Rockford