Overall great experience and very competitive price for work done. Dan was very helpful getting…read morethings scheduled and responding to questions.

He showed up on time, did his job while I sat in the lobby and came and got me when it was…read morecompleted. He also told me to wash my car for 2 days to let the glue dry! Paid what i was quoted!

This business and its employees deserve way more than 5 stars. I have an Rv that had a major crack…read morein the windshield and needed to be replaced. My insurance sent me to a glass shop in Watertown that was horrific and could not do the job they claimed they could do. My insurance then sent me to J& T Auto and I was hesitant after the horrible experience I had at a different glass shop. I drove down from Ft Drum to this shop in Syracuse and the I was immediately impressed with the professional and attention that I received. They were able to replace my windshield though it was no easy feat do to the massive size and weight of the windshield. They completed the work a day prior to their estimated completion. They did a fabulous job and I will continuously inform anyone that I meet that needs a windshield or glass replaced especially in an RV to go to this shop. I would drive all the way from California to J & T if I ever need any work done again that's how amazing they are. Keep up the great work and if you need some work done please give them a call first and save yourself time and horrors with another business.

I can't say enough about the highly professional compassionate service I received for my…read morewindshield replacement. Tim went above and beyond the call of duty aiding me through the complicated and highly frustrating process needed to get my insurance approval. I highly recommend this business. Tim and Dan thanks so much!

I checked the hours before driving all the way over there, they are supposed to close at 5:30pm on…read moreWeekdays; only had a quick question about a cracked glass top. I got there at 4:45pm I walked Into the customer area and the only person there is a gray haired guy in an office across from the opposite side of the counter with his back to the counter watching auto races. I couldn't get his attention, and I have a VERY loud voice. Finally I grabbed a sharpie on the desk and used it to write NO SERVIVCE!! on the counter and left. Hope they get the message.

Staff is very helpful and professional. I would highly recommend them.Thank you Monica for your…read morehelp .And they replaced my stickers perfectly.oh and the windshield too.

I have used Safelite before but hadn't gone to their Northern Blvd location until today. Christine…read morethe branch manager was welcoming. Another employee took my information and asked if I wanted to get new wipers. I declined. Several other staff were in and out of the lounge area-all very pleasant and truly seemed happy to be working there. The work was done before the expected 3 hour time. Windshield looks good. bio A good experience.

Excellent service from all staff. Went above and beyond expectations. Thank you guys! Stay safe.read more

Obviously it stinks having to write a review of a collision place, but I'll tell you what -- if you…read moredo wind up needing collision service for your car, go with these guys. Highly professional outfit, which can be rare for auto mechanics. Everything is computerized and organized, they interface with your insurance directly, and my car was done in a week, and at the exact time and date they told me -- a minor miracle for auto repair! They even washed my car and wiped down the inside! The office was clean and organized, the reception person was great at her job and was more than happy to help out understanding insurance stuff, and my car looks good as new. I also appreciated the info they gave me on how to care for the repaired areas, because I didn't know you couldn't get a regular drive thru car wash for 90 days after the work! 100% recommend.

CNY Auto Glass LLC replaced my windshield today - awesome company to do business with! Owners are…read moreextremely professional and care about their customers. They even went above and beyond helping me understand the insurance process when it comes to windshield replacements. Will definitely use them again if needed!!

From the owner: CNY Auto Glass LLC is a locally owned and operated glass repair service operating out of Syracuse…read moreNY and serving the surrounding areas. We specialize in auto glass, luxury car window repairs, RV window repair and more.We take great pride in the quality of our work and our exceptional customer service. If you are looking for a glass repair service in Syracuse, NY please give us a call today.

I unfortunately had some minor body damage to my car and had to drop it at the shop. The staff was…read moreso accommodating. Firstly, I was impressed with the efficiency of the drop-off system. The rental car meets you right there, and you are in and out super quickly. They text you updates every couple of days, but the staff was patient when I called in between with questions.I had some extenuating circumstances that made me have to make some special arrangements, and the staff was absolutely great about it. Shout out to Nick, for being super patient and understanding and making the admittedly stressful and unpleasant circumstance much easier! The work was done as promised and my car looks and drives great now.

From the owner: Minimal Disruption To Your Life. A Dedication To Outstanding Customer Service. Flawless Repair…read moreQuality - Guaranteed For A Lifetime (for as long as you own your vehicle). At every Gerber location our helpful collision pros can handle every detail of your repair and strive to get you back on the road as quickly as possible, confident your car looks and performs like it did before the accident. One of the fastest cycle times in the industry means you get your car back sooner! We'll deal with the headaches of insurance paperwork processing. We'll arrange for a rental vehicle to be ready when you drop off your vehicle for repair. Our twice-weekly update phone calls ensure that you'll always know exactly what's going on with your vehicle. If you prefer email or text, we'll provide your updates that way. Interest Free Financing Options: Need your vehicle fixed now but don't have the money available to pay for repairs? Gerber can help by offering 6 month interest free financing. Collision Repair: Services include auto body & bumper repair, scratch & dent removal, frame straightening, paint repair, & paintless dent removal. Our skilled technicians repair all vehicle models and all repairs include a Nationwide Lifetime Warranty. With over 80 years of experience, we are your full service auto body shop. Auto Glass Repair/Windshield Replacement: Our services include windshield replacement, chip and crack repair. Mobile service is provided at no charge.