First Rate Business and Very Professional! Ignore the 1 negative review, I needed to have two windows repaired recently (broken double pane) and was really at a loss as to where to go. This isn't something I've needed in the past so I did some research and found Martin's. After speaking with Martin I planned to bring them to him the next day. Upon removal of one of the damaged windows early the next morning I ran into a huge problem; I really screwed up the removal and damaged it further. I called Martin's before 8am expecting a machine and to my suprise Martin answered and walked me through the problem on the phone. He was also able to make an emergency visit and help me out before his scheduled work that day. I can't tell you what a relief that was and how pleased I was with his concern and quality of work. Martin is a true professional and knows his business thoroughly. Highly recommended and will be a permanent customer. Martin also explain why the damage occurred and how to avoid it with my other windows. Much easier now to repair than replace when you know the right professional! Rick Mills read more

After calling and going to 5 different so called glass companies I googled again and found martins glass and mirror. Mr Martin took the window immediately and had it done in 1 day not 5-7 days as quoted by the other companies for the same price. FYI don't go to solvay glass, they don't fix glass any more. I called them two days ago and they said sure bring it in and when I did I found out somewhat rudely that they don't fix glass which I'm sure they knew about when they told me to come in. Also solvay glass is referring everyone to city hardware who doesn't have the capability to do insulated glass. City hardware wanted to put a single pane in the middle of the double pane. Long story short go to martins you will be happy you did. I was. read more

Of the three places I called to get patterned glass table tops made for our bedroom night stands Martin's was by far the best choice. I sent him a picture of nightstand and he provided the price within minutes. He let me drop it off on a Saturday around the time he closed and showed me samples of glass and answered all my questions. The table tops were ready on Monday. Martin was flexible with the pickup time since I couldn't get there until after he closed. His excellent customer service included loading the nightstand and securely wrapped glass tops in my car. I highly recommend Martin if you are looking for a quality job along with convenience, reasonable price, quick turnaround time and stellar customer service. read more

Martin's Glass & Mirror is a small business with big service. I'm a cabinet maker and needed some glass for a kitchen project that I was working on. My regular sources for glass either were not open or their cutting tools were broken. When I called Martin's the call went to voice mail I assumed they were closed too. Wasn't I surprised when I received a call and it was Martin's. Wow, a company who wants my business. Given, even though it was a small job at the end of the day. He said if I could stop over now, he could take care of me. Great customer service. I'll be back !!! read more

We've used the services of Martin's Glass many times, when customers needed replaced tempered glass but didn't need to change a window. He was very communicative, professional, and delivered in a good time frame. His prices are fair and he works hard to deliver a needed and hard to find service in the Syracuse area. Lucky for us that he also does re-screening and replaces glass in patio doors. We'll keep using Martin's services, as long as he keeps his business open. Diane B His and Hers Fix Its A Division of Reno-Build Services read more

I highly recommend Martin's glass!! My dog broke through my window. Most places in Syracuse insisted a whole new window was needed. I called one glass place who wanted me to bring in the "insert" and leave with them for 2-3 weeks as glass had to be special ordered. Not an option for winter in Syracuse. Martin came by on a SATURDAY morning took the insert out, brought to his shop, cut the glass/replaced with a stronger glass(on his own with no extra charge).Returned the window within two hours. THAT IS CUSTOMER SERVICE! read more

We had some heavy wind damage last Sunday afternoon, a very large outdoor table deck umbrella smashed out to windows. These were Pella Windows and not to many folks want to fix them. I called Martin Monday morning and he said bring all the window framing down, and I'll have them ready ASAP. Well he did, the next day, very fast and reliable person and did excellent work. I highly recommend Martins Glass, could not be happier with his service. Rick 8/17/18 read more

I called Martin to make an appointment for glass toppers for bedroom furniture. He came within 48 hours of calling, measured the furniture pieces and they were ready 48 hours after he measured. The end product was beautiful & made my furniture look expensive and classy. Martin and his assistant Don, were polite, friendly and extremely professional at all times. I would definitely recommend hiring them because I would definitely hire them again! read more

It's my pleasure to write a review for Martin's Glass and Mirror. I needed to have a large mirror cut. He cut it while I waited, ground (not sure that's the right word) all 4 edges and washed it. He put it back in my car and the whole transaction took barely 15 minutes. The best part? It was so inexpensive!!! I HIGHLY recommend Martin. He does professional work for a reasonable price. Thank you, Martin! read more

Best glass company I've ever used. I had a bathroom window shatter due to the cold temperatures and Martin came right out. He replaced the glass quickly and at a great price. I haven't had any problems with it since. He was professional and up front with the cost. I was very pleased with the service. I'm thinking of getting more windows replaced and I'll be sure to use Martin's Glass. read more

I was looking for Kamp Glass brothers that existed on Salina St for generations. I found their nephew, Martin. He provided me great service in their tradition. I needed a mirror cut down in size. Martin knew exactly what to do. Performed the cuts flawlessly. While I waited and for a reasonable fee. In and out quickly. Done. Thanks, Martin, I hope your create your own legacy. KC read more

Martin is honest, professional, and provided us with a great solution for repairing six windows in our home for a fraction of the price one of the 'big guys' quoted us. He visited our home within 24 hours of initially contacting him, completed the work within 5 days, and honored his quoted price. Hire this man for your next home window or glass repair project. I know I will. read more

Fantastic! Unbelievable service and quality. And a great price! Martin did the work while I waited and did it to perfection. I needed a small piece of glass cut for the restoration of an old scale I am working on. I didn't think I would find anyone able to cut the curved pattern. He did it and it fits perfectly! This was my first time at his shop, but it won't be my last! read more

Great service, great price, and way quicker than others quoted! Martin is a master at his craft. His expertise and timeliness will save you time and headaches. With a quick phone call he knew exactly what I needed to repair a broken window, and built a replacement glass (double pane) for me in just a day or two. Thank you, Martin! read more

Amazing service!! Please use him for all your glass/mirror needs, you will not be disappointed! Martin is amazing, personable, and more than willing to help in any way possible!! I recommend this place to everyone! He cut me a huge deal for a poor college art student- I will return in the near future! read more

I needed 3 pieces of mirror glass custom sized for a large bath cabinet. He provided exactly what I needed at the best price I found. He also repaired an older combo storm window frame (had to fashion corner pieces) at a reasonable price. Of course one should always obtain an estimate ahead of time. read more

Martin was very friendly to deal with and was extremely helpful with walking me through the process to remove a dual paned window I had to get replaced. His quote for the piece was much lower than the competitors and it matched perfectly to the other window in the room. Thanks for the help Martin. read more

I needed a mirror for my jewelry armoire. It was ready within 15 minutes! I couldn't pick it up during their regular business hours, but they were more than willing to accomodate my schedule & let me pick it up after hours. I was very pleased with the entire experience. read more

Great service. Friendly, family run business. Replaced a broken circular mirror for me and completed it right then and there while I watched. Finished product was polished, with no rough edges. I would definitely recommend. read more