I needed semi urgent tree removal and they were able to fit me into the schedule. They have the right tools and equipment to do the job quickly and efficiently. A four man crew was able to take down a very large tree using a crane and bucket platform. I was very impressed with their professionalism. read more

Half the price of some other services. Had them cut down and remove a very large oak that had branches hanging over my house. There was very little room to work in. I was amazed that they had the whole thing down, cut up and removed, in about three hours. I was expecting an all day job. Everything was left in good order. The condition of the tree was that it was partially rotted so I worried some part would fall on my roof (as happened a few months ago) but they have amazing equipment that can handle, I would expect, just about any situation. Very pleased with this company. read more

Peter, the foreman, and his crew did an excellent job taking down my ash trees today. They cleaned up the hill path as they would have done for their own homes. Such a pleasure to see their fine workmanship and care for our property. Thank you very much! read more

First of all the customer service is terrible!! The workers did a good job taking the trees down but didn't have the right equipment for the job. Didn't have a chainsaw long enough to cut all the way thru the trunk or a machine strong enough to get the trunks up to the road. They drug it thru my yard causing a lot of damage and also damaged the neighbors yard. They also left some of the trunks right in the road until they came back the next day. Then they wouldn't grind the stumps because some of the stump had metal fencing grown in it. I asked them to grind all of the stump except for the metal or to cut the metal out first then grind the stump. They refused to do it and refused to try to come up with a logical solution without ruining their stump grinder. They underestimated the job and just wanted to get onto the next job!! Did I mention the customer service was terrible?? read more

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Their tree work was fine I guess, but they used my neighbor's driveway for access and left it a total mess with caked-on mud from their vehicles that looked like damage. When I asked them to return to clean it up they refused and then ignored me except to tell me I was wrong to expect them to leave the neighbor's driveway in the same condition they found it. I had to clean it up myself which took several rounds of hosing, sweeping and scraping. That should not have been my responsibility. Luckily there were not bigger problems as they do not not seem to respect their customer's concerns. read more

Stuart arrived as scheduled for estimate quote, price was reasonable. Because they were pretty busy with scheduled workload - my project was just to trim crimson king maple tree - there was about a 6 week wait. David and his crew arrived @ 7:50am, was well organized, did a fine job, did not damage any lawn, and cleaned up work area when completed- in less than two hours. I would definitely recommend them for your tree projects! read more

Did an excellent job removing a large tree from my backyard Was freaky to watch most of it sail over my house read more

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I cannot say enough good things about Flower City Tree. They were extremely responsive from the moment we requested a quote, showing up at our house just a few hours later to provide an estimate on the removal of a very sizeable tree in our backyard. They have a gigantic crane that allows them to efficiently and carefully remove the branches. This made them the most affordable estimate we got out of 4 other options. The morning of the removal they arrived on time (early even) and got right to business. I was home to witness the operation and was impressed at how skilled and professional they were and how amazing the whole process is. That crane is no joke! The tree was gone, and the stump was ground up in less than half a day. The whole team was courteous and professional and did not leave any mess. I would highly recommend Flower City tree to anyone looking for tree services. read more

Flower City Tree - That branch is the size of a whole tree - Tree Services Near Me

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This is an amazing 2nd generation family company. From first contact with Julie who texted back and forth with me on Labor Day, to completion of what we saw as a huge job removing three large old trees that fell in a freak five-minute windstorm, we have been truly delighted. The estimate was completed the same day our trees fell, and the work was completed the next day at less than half of what we were expecting to pay. We couldn't believe how they did absolutely no damage to our property and left the area so clean. Lately, with everyone so stressed about all the craziness going on in our world, it was actually a pleasure to have the opportunity to work with KIND, respectful, efficient, hardworking people who know their field, and care about their customers. It's refreshing and even touching. Thank you, Andrew, Julie, Hannah, and crew. read more

We just had the huge Maple tree in our front yard trimmed and a large branch cut off by "Flower City Tree". I can not say enough about the work they did. The nicest guys, great customer service, affordable pricing and total clean up after all work was done. And it was a lot! I HIGHLY recommend them. read more

This is by far the best home service company I have used for any reason. Most reasonably priced, great communication, quick scheduling, and an efficient, hard working crew. I would HIGHLY recommend calling for an estimate on your tree job. You will be pleasantly surprised. This is how a company ought to be run! read more

Flower City Tree - Tree Services Near Me

Two Large Trees Removed By Crane We had two huge Popular (Cottonwood) trees in our back yard that were 3-1/2 feet in diameter at the base and about 80 feet high. They were also only about 3 feet from the foundation and beginning to stress it. If that was not bad enough there was no access to the back yard for equipment because we have a brook that runs behind the house. So we needed a company with a crane to remove the trees. Enter Flower City Tree... Steve, Andy, and their crew arrived at about 8am and the amazing tree removal began. Steve operated the Crane and his son, Andy, was put up into the first tree to secure the slings that will haul the 3000-5000 lb. sections of the tree over my house. He then cuts the top section of the tree. The crane operated by his dad, Steve, swings the tree section over my house and down to the rest of the crew on the ground. They maneuver it and cut it into smaller pieces that get sent into the mulch machine and the chips are blown into a truck. This was impressive to watch. These guys really know what they are doing. Everyone had headphones with a microphone to keep in contact with each other. After about 6 hours they were done. Aside from some residual sawdust, you would never know that they were even there. I'm very happy with their price and their work, so much so that I want to say something about their crane operation. Flower City Tree owns their crane. The operator, Steve, runs it several days a week and really knows how to run it. His son is in the tree and has to rig the tree with slings and ropes so it can be lifted over my house. When the tree is cut - there is no second chance. If the sling is not right then the tree will fall. Nobody wants a 1 ton piece of tree falling 40 feet through their house. Now, most crane operators pick up heavy steel beams on the ground and hoist it up. If it is not rigged right they can set it right back down and adjust the way it is in the sling. Tree cutters do not have that luxury. They have to get it right - the first time - and every time. If not there would be major consequences. And, Flower City Tree got it right every single time! My wife and I, and several neighbors, enjoyed watching this very professional team work their magic and Steve said something to me that explained it all. He said, "That's my son up in that tree and the workers are my friends. We can't afford even one small mistake. We are very careful." That about sums it up. If you need a company that has great prices, with caring, professional owners and employees that do a great job then look no further. I have used other services in the past and I can say that I will never use anyone other than Flower City Tree for my tree work. Thank you so much to Steve, Andy, Julie, and the rest of the crew... Daniel Palmieri Irondequoit, NY - 2018 read more

Flower City Tree recklessly damaged our huge Maple. They lied, yelled, breached the contract & left a mess for us to have to deal with. The job was to install 2 cables in the top 1/3 of the canopy (per ANSI specs), doing weight reduction pruning & installing a brace rod through the trunk, to stabilize a crack. The crew arrived & did some small branch pruning. One guy went up & installed the cables, one at the right height, one way too low. They had a small battery operated drill to go through a HUGE tree. I could hear the guy complaining about not having the right tools. Later, Andy arrived & saw the drilling for the brace wasn't done, so he spent several HOURS, bull-headedly, trying to force the inadequate tool to work. Therefore, he never did the major pruning or fixed the height of the cable. Andy told all but one person to leave our job. Andy stubbornly tried to get the small drill to work, despite his workers not being able to, all morning. He had one guy left to try to help him get his drill bit, which was now stuck, out of the tree. At 4pm I went outside. Andy told me he was done with this job. He said he was losing money because of it. He told me he was missing other estimates & he spent money on a drill bit that, now, he had to cut in half to get out of my tree! He yelled at me, as if the problem was my tree! He marched around complaining & then looked at me & said he wasn't spending any more money on this job. He wasn't paying a crew to come back to finish or buying more equipment to finish the job! None of this came with any type of apology that he had screwed the job up. He told me he was done and that whatever he had done up to this point was free. He stormed off leaving his worker & myself standing under the tree with our jaws dropped. The poor guy clearly felt bad. He said he would come & fix it on his own time. Then Andy pulled up in his car, & told the worker to tell me he was going to buy the tool to finish the brace & install it at some later date. He made no mention of fixing the cable or finishing the pruning.The worker said "Well, at least the cables are there to protect it somewhat, for now". I emailed saying I didn't want Andy back on my job & that I would work with the father, Steve (co-owner) instead. Andy denied any of this occurred & the office called me back accusing me of intentionally upsetting Andy. Steve & I agreed I would hire & pay a company to do the brace & deduct the charges from FCTs invoice. I told him that since FCT had gotten the other work, the other company would charge me more to come for just one thing & he said he got that. The other co came the next day & emailed the price on Sat. They also said the pruning cuts FCT did were done wrong, some were flush & some were too long & these cuts would make it hard for the tree to heal making it prone to disease, insects etc. (this is because the workers were doing preliminary cuts, removing small branches from larger ones that they expected Andy would be removing during the weight reduction pruning, but Andy never finished.) He also said the cables were done wrong. He said the static cable should have been much higher in the tree, even above the dynamic one. Essentially, they were upside down. He gave that feedback all unsolicited. I agreed to the new proposal to do the brace on Mon, 1 business day after Steve & I agreed. But on Tuesday the Flower City Tree THIEVES snuck onto my property, they never came to the door, they SNUCK, like thieves, & removed the cables from my tree! They left my majestic Maple with big holes all the way through it & with messy pruning cuts that have jagged edges, many branches they cut, still dangling in the canopy overhead. Then, since this happened in late March, the sap began running. The sap was literally gushing right into the cracked crotch of the tree, worsening & weakening it further. They MANGLED my beautiful tree & left a big problem for me to try to fix & then they took the time to come back & steal the cables, the ONLY THING that offered any compensation for the MESS Andy created. I'm sure the reason was two-fold. 1. Andy is a childish, mean person. 2. He didn't want anyone else to see how poorly they were installed. Even though we were going to be getting less done & still paying the same amount between the two companies, I agreed to do it so the tree would have something holding it together. But FCT wasn't willing to have the charge for the brace taken off their invoice. Even though they created the problem & even though, Steve & I agreed to it in writing via text. They left the tree in far worse condition than before they ever touched it. Andy blamed, of all things, the tree for Andy not knowing how to do the work. They wasted out time, damaged our tree and showed they do not care about the tree or the customer. Based on this & Andy's complete disregard for the health of the tree I strongly discourage anyone from using FCT. read more

I was told that I would receive an estimate for 2 trees by email. I never heard anything, no email, no call, nothing! I called and left a voicemail to see if there was a problem with the information - 2 weeks later, still no one responded... AGAIN! Here's a professional tip... if you're too busy for my business just tell me your not taking on any new business right now, don't lie and say you will be out to my house to give me an estimate. read more

left parts of my lawn torn up by equipment. Feel I received poor pre-project management on work performed. Customer service is less than desirable. Only used email and never actually called to speak about upcoming appointment or work. read more

I needed a very large tree pruned and cleaned up as it's branches and twigs were constantly falling with every wind onto mine and my neighbor's yard. I contacted Flower City Tree through the Yelp app and requested a quote. They sent someone the very next day to assess the tree and I didn't have to interrupt my schedule to be there in person. They emailed my the quote with pictures of my tree and offered other recommendations to consider. I set the appointment for just the clean up pruning and they promptly and professionally did the job and took away all branches and twigs. Julie and Jessica in the office were very friendly to deal with, their prices are very reasonable and fair. I HIGHLY RECOMMEND FLOWER CITY TREE!!!! They are my permanent "go to" company for any tree services that I may need down the road. read more

We had Flower City Tree remove a tree and trim two of our trees. The crew was beyond exceptional with the way they performed their work. Pete and Nick were great leaders and the job went so smoothly. Watching Pete take the trees down was unbelievable he is a true craftsman. I highly recommend this company for your tree services. The price was extremely fair. read more

I called Flower City Tree to take a look at our large green tree in front of our house (with a picture included so they could see where it was located). At first FCT was responsive and said, "Our certified arborist will come out give an estimate as to whether treated or removal is best and e-mail over the estimate with pictures for verification." Sounded great! Nine days later, they sent someone out to our house and I received a short one sentence email stating that our trees were "ornamental", they could not help us and then referred us to a different landscaping company. Not what I expected as their website states the following, "Flower City Tree guarantees that our customers come first and can count on getting precise, professional and courteous services tailored to their needs. Our ISA Certified Arborist will happily provide free estimates to business or homeowners in the Greater Rochester, New York area." I asked about the estimate/assessment and was told it would cost $125! Guess it's not a free detailed estimate. Needless to say I am going elsewhere. read more

The Flower City crew left a short while ago, and I wanted to write a review immediately. They were exceptional in every way - from their responses, estimates, work, interactions and clean up. There were 4 people working non-stop in what was a challenging job in a very confined city space - requiring a lot of hand hauling. And I really appreciated their attention to detail as they prepared the site and cleaned up. I would highly recommend them. read more

My back yard in Greece had 11 trees with Emerald Ash Borer requiring removal. Several large trees hung over a power pole with a high voltage primary wire. Those trees also were a danger to the house. I interviewed 11 tree services including three that would only treat ash trees for borer. (I plan to treat 3 other trees and hope they survive.) 2 companies could not handle the job. 3 companies were 25-30% higher $ than the others. Of the 3 "finalists" with similar prices, one decided later on to withdraw for insufficient equipment. That left Flower City Tree and a well known local firm. I chose Flower CityTree based on the quality of the owner's plan to do the job, his full complement of specialized equipment, and his attention to detail in how the job would be executed and my home and lawn protected. Flower City Tree did the job extremely well, in a safe manner, using extensive lawn and home protections, and cleaned up the yard very well. They exceeded my expectations. The crew is professional, pleasant, responsive to questions and requests, and the kind of folks you feel comfortable having at your home. They had 13 pieces of equipment at my property and sent the crane back once they decided it was not needed. Two 83' lifts and efficient log removal equipment were key to this job. The office staff is efficient and responsive. Please note that there is a very damning review of this firm in a recent Yelp review. Do yourself a favor and ignore that review. That homeowner was never charged a penny although a very expensive and specialized cabling system was installed properly to try and save a severely compromised tree. But the homeowner was unwilling to recognize that. After many trips to the property Flower City Tree retrieved their property and never charged for the extensive services rendered. I share that story because social media and customer reviews are not always an honest and accurate predictor of the quality of any firm. Buyer beware! Do your homework! read more

Flower City Tree has been our go to for three years now! The provide quality work and a committed staff. They are timely, clean and efficient! Thanks to Julie, Andrew, Steve and staff! read more