Overall experience was fantastic. Nancy was great. She…read morehelped me out and got me exactly what I wanted and needed. Thank you so much for everything

I had an outstanding experience obtaining my car insurance today, and I want to recognize Nancy for…read morethe exceptional service she provided. From the moment we spoke, Nancy was professional, patient, and genuinely courteous. She took the time to explain all of my coverage options clearly, answered every question thoroughly, and made sure I felt comfortable and confident with my decisions. What could have been a stressful process turned into a smooth and enjoyable experience because of Nancy's knowledge, attention to detail, and sincere commitment to outstanding customer service. She never made me feel rushed and went above and beyond to ensure I received the coverage that best fit my needs. It's rare to find someone who combines professionalism, kindness, and expertise so effortlessly. Nancy is a tremendous asset to her company, and I am truly grateful for the excellent service I received. I highly recommend working with Nancy if you're looking for someone who genuinely cares about her customers and delivers an exceptional experience. Sheila N.

Everyone go see my agent Jion ! He is professional, knowledgeable and his customer service is…read moreamazing ! I highly recommend him for all of your insurance needs.

Found them through Yelp. Reviews don't lie. They found best…read moreoption and explained everything very well. They are excellent in communication and they truly care! We will be definitely working with them in the future. Thanks Mel!

I would like to take back my previous review which I felt was a premature complaint. It was not…read morefair to this business , should've given it more time instead of reacting to change. My bad. Allen has been nothing but kind to me. Fast forward , I'm very satisfied , I did put in a claim , it was handled quickly and smoothly.

Sadly I have to give this review. They found me at fault for 2 accidents which were not my fault AT…read moreall. Then, they paid the other party out and my rates increased. Then, someone opened their car door into my car in a parking lot. They found me at fault for that and even paid out to the other party who claimed bodily injury (for opening a door into my car...?) Because of their lack of communication and care, I have 2 at-fault accidents on my record and am unfairly forced to pay so much more for my auto insurance for accidents that were not my fault. INCOMPETENCE IN DETERMINING FAULT!

Been a customer for almost 8 years now. Never even thought…read moreabout switching. Have been offered lower rates several times by other brokers but I wouldn't risk switching a few dollars saving for an amazing customer service i have been getting for almost 8 years straight. Every time I bought or sold a car, added or removed drivers, if not on the same day (I usually call right before closing) the following day I would have everything updated and emailed back to me. Highly recommended!

The absolute worst. Do not bring your business here. They are incredibly rude and called my son a…read moreterrible derogatory name.

Been a customer since 2022 after seeing 5 star reviews on google…read more Let me tell you, I feel like I've been scammed. I live a busy life and having to deal with car insurance is the last thing I want to do so I contacted Keith Insurance Agency due to great reviews for my new 2022 Honda Insight, due to having a DUI from 6 years prior and one texting and driving ticket 3 years prior in I knew the insurance wasn't going to be the cheapest for a new car but they get me an okay deal and all is good. They last sent me a POI card 11/25/23 and then nothing for a whole year, mind you my insurance is only 6months but I've been paying this whole time with no updated POI card so technically driving with expired insurance, when I get a letter stating that my specific insurance company isn't going to insure me anymore due to being in California, so great thats when I finally get an email from Tamari. They get me settled up with another insurance carrier Bridger Insurance and I signed something and never got a copy of what I signed and again no email with POI or access to website so I can get the proof (& holy moly they have the WORST reviews!!!!!! and an F rating on the BBB Yippee!!) Like I said I figured I missed the email with the updated POI from May 2024 but when I got the letter stating that they were cancelling I looked and no POI from Tamari or my old insurance. I keep thinking what if I got into an accident during that time.. it makes me sick that I was paying every month with technically no proof of insurance. I feel like I need to take legal action because this isn't right. I'm writing this review to warn others that this is how they treat their clients of 2 1/2 years, they took advantage of me not knowing and they could be doing the same to you.

Totally unprofessional. When I inquired about insurance for…read moremy new vehicle, I get a text back. Not a phone call. Which was odd to me. We ended up doing everything via text. I was fine with it after some back and forth. Also, I asked if I could come to their office to get my insurance information printed and they said they don't have an office for customers so they would send me the print outs. And their "office" is local to me so I thought it would be quick. A year later, when I was going to cancel my policy, I was assured they would do it. I had already moved on to another insurance company. I then got charged for the insurance company that Keith Insurance took out for me which I had confirmed that was cancelled, which then took my checking account negative which I got overdraft fees I contacted them about this, they apologized, but come to find out, they did nothing. Then I get a negative mark on my credit report, which is months later which I then have to contact the insurance company to clear up. This couple is phoning it in. Literally. Totally unprofessional. Seems to have too many things going that they can't keep track of.

horrible customer service. Follow through is non existent. They charged me for insurance on a…read morehouse that I did not own. After I told them, they waited to respond to my email after billing me for another month. Real sleazy

I like Farmers insurance but I LOVE the customer service at this Farmers Insurance location…read more My representative Ana is dedicated, detailed, knowledgeable, helpful and an absolute delight to work with. She made sure I found a plan that worked best for me and covered everything that I needed. I hope that she is recognized for her amazing work! It is hard to find this type of customer service and hers is something that I've always appreciated! I would also like to add that Julia was very kind, understanding and sweet. While Ana was out of office, Julia stepped in to assist me and answer some of my questions with ease and certainty. Ana and Julia, thank you ever so much for making what felt like a stressful process, such an easy one!! You guys are such a dream team!!

Peter was incredible. I have had such terrible luck with insurers, weird clauses, constant hounding…read morefor higher premiums and no flexibility in payments. Well this is NOT Horace Mann. If you're an educator of any kind, this guy is magic. He made the entire thing happen for me in less than an hour. Home and Auto - both cadillac type policies of the good old days. Still around folks! Thanks Peter! You made my life so so so much easier without even realizing it. Thanks for not wasting my time!!!!

Great value!!!…read more Somehow I got connected with Peter Tadevossian from Horace Mann Insurance, who I hadn't heard of before. Sure, the owl is my spirit animal, so their logo gave me a bit of bias but the quick service, equivalent (and sometimes better) coverage, and very competetive premiums were what really sealed the deal. Tadevossian is recommended by me, wholeheartedly.

Absolutely outstanding service!…read more I had a great experience with LA West Insurance Services. From start to finish, everything was handled professionally, clearly, and with real care for the client. Huge thanks to Jeanne and Sergey -- they are true professionals. They took the time to explain all options, answered every question in detail, and helped me find exactly the coverage I needed without pushing anything unnecessary. Communication was fast, honest, and very friendly, which is rare these days. You can really feel that they care about their clients and know what they're doing. If you're looking for reliable insurance service with people you can trust, this is the place to go. Highly recommended!

I have been working with Greg about a year now. He was a very good agent and he got me the best…read morerate. Out of all the agent I talked to Greg was the best agent to work with. Also, every time I need something he came back to me fast that's what we call service. I'm about to renew my insurance for next year. I don't think I will go anywhere else or look anywhere else. I think Greg he will take care of me. If you're really looking insurance for your fleet. Greg, he's the best option for you. I will recommend LA west insurance services. Arezki

After receiving a moving violation, my car insurance premium doubled. Looking for a more affordable…read moreoption, I was referred to Alex. Alex and Kory were friendly, helpful, and saved me a lot of money. They have been quick and easy to communicate with and completely answered all of my questions.

Carlos and Alex were excellent. They guided me from start to finish, answered all my questions, and…read moremade sure I got the best options for my needs. I'm really glad I found them and would highly recommend them to anyone.

Great company, good rates, true professionals who explain everything clearly. I highly recommend…read morethem, especially Georgiy, the TOP manager. Reach out to him for insurance

This company was recommended to me by a friend. She said Paul had low prices. I arrived at the…read moreoffice and it took us about 30 minutes to choose the right insurance for my car. Thanks Paul for your time and help. I will recommend to my friends.