Where do I begin? To…read moresay my experience with this broker has been frustrating would be an understatement. I was originally enrolled in my health insurance through her back in 2017 by my former partner. After our separation, I needed to explore more affordable options since my financial situation had changed. Naturally, I contacted my insurance provider, Anthem, directly to discuss cancelling or modifying my plan. To my surprise, I was told I could not make changes through them and would need to go through my broker. That's where the difficulty began. When I attempted to contact Ms. Gordon, I was met with a voicemail stating that I needed to provide my credit card information just to speak with her. She would not answer questions via email or text--only through a paid phone consultation. This immediately raised concerns for me. I was trying to cancel my plan and transition to a different provider, Kaiser Permanente, and did not feel comfortable sharing my credit card information in that situation. Given today's environment, I believe it's reasonable to be cautious about providing sensitive financial information--especially when I was not trying to make a payment, but simply cancel a service. Interestingly, my former partner--who originally set up the policy--confirmed he was never required to provide credit card information just to communicate. It seemed that once my intent to cancel became clear, the process became significantly more difficult. Eventually, after I informed her that I had already secured new coverage independently, she reached out to me. During that conversation, she attempted to get me to state that she had enrolled me in the new plan, which I declined. At that point, I had deliberately chosen not to work with a broker due to how complicated the cancellation process had been. To be fair, when I spoke directly with Anthem, they were helpful--until they realized I had originally signed up through a broker. That experience made it clear to me that consumers can enroll directly with insurance providers and may have more control by doing so. In hindsight, it felt as though there was little incentive to assist me in cancelling, especially given that brokers often earn commissions tied to active policies. Whether intentional or not, the process felt unnecessarily obstructive. I'm sharing this experience as a caution to others: if you work through a broker, your insurance provider may direct you back to them for support--even for basic account changes or cancellations. That can create an added layer of difficulty when you're trying to make decisions about your own coverage. As a client for over seven years, I expected clearer communication and more flexibility--especially during a time when I needed to make a change. At the very least, alternative ways to communicate (email, basic support, or a receptionist) would have made a significant difference. Due to this experience, I plan to file a complaint with the California Department of Insurance so the situation can be reviewed.

Alison is amazing. Truly worked wonders to find me the best possible option for my individual…read morehealth insurance plan. I have referred several friends to Alison as well...and all have thanked me. Highly recommend!!!

We are so grateful we found Annie and to have her as a resource for our future health insurance…read moreadventures. Navigating the labyrinth of insurance options as a family seeking coverage outside of a traditional employer path is a reliable headache, and we had never before felt like we were making a fully informed decision about what path and plan would actually be best for us -- because it's virtually impossible to do that with the way insurance info is essentially presented in a different language. Annie is the translator we've always wished we had. We will be relying on her knowledge and thoughtful guidance for every future insurance decision, and if you're in a similar scenario and finding yourself overwhelmed by the mess of insurance info in front of you, I'd strongly suggest reaching out to her to do the same, too.

Annie is phenomenal! She is knowledgeable and above all, an excellent communicator. I have been…read moreusing her brokerage services for my law firm group health insurance for two years now and I could not be happier. I highly recommend her. She is always so patient, quick to reply, and very organized. She's exactly what stellar customer service should be. 10/10 Annie!

Very helpful agent. Always helps me answer questions and responds rather quickly. Definitely…read morerecommend her.

By far THE BEST DECISIONS I've made! Seriously! I've been with Geico for a couple years but I was…read morein search of a new insurance(more affordable ) because it was pretty expensive! I contacted Alejandro, & let me just say he was Excellent!! He gave me all the information I needed. He truly convinced me to hop on board and I do not regret it! I'd really recommend this insurance to anyone who is looking for great prices! Thank you Alejandro!

Very warm and welcoming office. Ronaldo (not the soccer player) and James spent 1 1/2 hours working…read moreon to improve my "bundle"! So calm and easy going, a pleasure. Melodee, the owner , promptly introduced herself and was very engaging. Very explanatory! So appreciated Robin

From the owner: Cost Wise Insurance provides Commercial Insurance, Auto and Home Insurance, Life and Health…read moreInsurance to all of California, including Anaheim, Laguna Beach, Irvine, Burbank, Calabasas, Newport Beach, Eagle Rock, PLUS Gilbert, Scottsdale, and Queen Creek, Arizona.

Found them through Yelp. Reviews don't lie. They found best…read moreoption and explained everything very well. They are excellent in communication and they truly care! We will be definitely working with them in the future. Thanks Mel!

Everyone go see my agent Jion ! He is professional, knowledgeable and his customer service is…read moreamazing ! I highly recommend him for all of your insurance needs.

Dealing with insurance can be quite hectic. Mr. Campanelli went above and beyond to find a policy…read morethat met our needs. Not only that, he helped us resolve matters while we were in transition between one company and another. Our only regret is that we didn't know him until recently. We highly recommend him and his services to everyone!

I was out health insurance for a few years back in 2014 and I decided I should have insurance. I…read morejust had computer contract jobs so I was not employed by a company as an in house full-time employee, so I did not have insurance. This Healthcare Act thing required one to have insurance otherwise there would be penalties when we did our insurance so that's part of what got me to get some insurance. Okay too much background info. So my mom told me to call Giulio to figure out what insurance was good for my situation. He went through all the options and helped me decide what to get. Over the years my insurance needs and offerings have changed and I always call Giulio to get help with that and he's always been able to point me in the right direction. My suggestion is that you should check with him for your insurance needs. He is very caring and knowledgeable and will make sure you are presented with all the options and he will help you make and informed choice!!!

I highly recommend this insurance agency, they are very knowledgeable and assist with all our…read morepolicy questions, I spoke to Aram few times today regarding policy question and changes and he was very kind and helpful with everything, they resolve everything within few hours. Thank you Statefarm team

Sadly I have to give this review. They found me at fault for 2 accidents which were not my fault AT…read moreall. Then, they paid the other party out and my rates increased. Then, someone opened their car door into my car in a parking lot. They found me at fault for that and even paid out to the other party who claimed bodily injury (for opening a door into my car...?) Because of their lack of communication and care, I have 2 at-fault accidents on my record and am unfairly forced to pay so much more for my auto insurance for accidents that were not my fault. INCOMPETENCE IN DETERMINING FAULT!

My experience with Jaklin has always been positive. She has a tendency to go above and beyond…read morewhat's expected to not only protect her clients but to make sure they're taken care of like family. Over the years, I have been impressed with their staff, business ethics, and recently, their office decor. As a busy professional, I have also had the pleasure in referring Jaklin to large customer base - all of which have shared the same positive experience with her while boasting what a difference she has made compared to their prior experience working with others. Farmers Insurance has a rockstar of an agent who truly embraces the industry needs and makes sure their clients are taken care of like royalty. Thank you Jaklin for always going above and beyond the call of duty to not only protect us, but to also treat us well beyond our highest expectations!

What an amazing experience with Jaklin Tshabourian at Farmers Insurance! All of our insurance…read moreservices go through her and we are super happy with the outstanding service we received. One of the best insurance agent we have ever met. She had some of the best insurance programs at the lowest prices available in the industry. Thanks, Jaklin!

Carlos and Alex were excellent. They guided me from start to finish, answered all my questions, and…read moremade sure I got the best options for my needs. I'm really glad I found them and would highly recommend them to anyone.

I've been with State Farm about 10 years now thanks to the helpful staff of Alex Amzoyan. They're…read morealways responsive and helpful when I need anything, especially when I purchased a new car last year and added another vehicle to my policy. I'm so glad I've stayed loyal all this time!

My family and I have been working with Tannaz for many years now. She is knowledgeable and…read morehardworking. She is always available to answer our questions and help us with any concerns, even when she can refer us to the website or self help. She is reliable and honest. She is a pleasure to work with, recommend her for any of your insurance needs.

she take care of customers like family. shell be there for you - whether to provide a rate,…read moreassist with a claim, expand your coverage, or just answer questions.