We placed an order for some flowers online for a funeral and chose to pick them up at their location. The location is in a nice building with ample parking. As you enter the store you encounter a wonderful space that's decorated with lots of flowers with a beautiful fresh aroma of all types of flowers. The shop is incredibly clean and well laid out. We were greeted right away and the staff was amazing. Kristen our floral designer, created our bouquet and it was beautiful and beyond words. Everything was perfect. The color coordination and blends were perfect. Thank you Kristen and Flowers by Coley for the amazing experience and the beautiful flowers. read more

Flowers by Coley - Floral Designers Near Me - Scottsdale, Arizona

I've ordered twice from this place, once for delivery and once for same day pick up. Both transactions went smoothly no issues. The shop is super cute and offers a wide variety of additional gifting options and cards. read more

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I had scheduled my pickup for flowers yesterday around 12:30 and immediately went home to give the to my fiance for Valentine's Day. Today when i woke up they were already dead. Flowers shouldn't die the next day when they are in the proper vase and have enough water and nutrients. read more

I cannot say enough good things about this florist. I ordered flowers for my Aunt on Mother's Day and they delivered a HUGE and stunning arrangement on a Saturday. They really just brightened her day. We are so grateful for the beautiful work your florists did and will be ordering from you again! Thank you for going above and beyond! read more

Terrible experience. Ordered flowers for my daughters bday as im in CA and can't be with her. Ordered 2 days before delivery day for $230. I ask her roommates to stay home for the day to make sure she gets them. 4 pm no flowers. I call and am told they are on the next delivery. 3 hours later no flowers still. I call. get hung up on and now it's going straight to voicemail. so disappointed and mad. Will be telling her to tell her friends, roommates and sorority to shop elsewhere. Will dispute the charge on my Amex as well. read more

Do not order from this place! I placed an order on a Tuesday to be delivered on the Wednesday. I upgraded and ordered the premium bouquet for $120. Paid $20 for delivery. My friend is going through a tough situation and was leaving that Wednesday and wouldn't be returning for a couple weeks. I didn't hear from my friend and texted on the Wed if she liked the flowers. She said she didn't receive any flowers. I called the florist Thursday and a female answered and said she would send me a picture of the delivery. The photo clearly indicated they delivered to a wrong house. I called back within minutes of seeing the photo and let the person who answered know that someone texted me a pic of the delivery and it was not the right house. She was very nice on the phone and said she wanted me to have a good experience so she would let the person whom I originally spoke with call me back because I requested to cancel the order. I texted back the phone number who sent me the photo and asked to cancel the order. No response. No returned phone call. Poor customer service. I don't even know if they re-delivered the flowers because the intended recipient is not there. It could be sitting on their front door for 2 weeks dead by the time they get home. Really bad experience with this business. read more

My flowers look amazing. I thought they were a scam from all the reviews . But I thought they did a great job! They delivered right to my door read more

Flowers by Coley - Floral Designers Near Me - Scottsdale, Arizona

I have used the same Phoenix/ Metro florist for almost 25 years. Today, I needed a same day delivery at 130pm and they were not able to accommodate. Google led me to Flowers by Coley. The young lady who answered the phone said they could absolutely do a same day delivery and helped me select an arrangement from their website. I was very impressed with the beauty and vast selection (far superior to the florist I'd been using). The bouquet was ordered and delivered as promised. The recipient was a client hosting an open house for their new office. We received several compliments on the beautiful arrangement and could not have been happier. I now have a new florist! Thank you for knocking this out of the park!!! If there was something more than 5 Stars, you'd get it from me. read more

24th Anniversary....flowers delivered and here's the response, "these might be the prettiest flowers I've ever seen, and I'm not the only one who said that", referring to her co-workers. They had to know where I ordered them. Thank you so much for knocking this out of the park. Hopefully this drums up some more business for you. Will probably see you next year now for the 25th! read more

I ordered flowers for a birthday delivery on a Saturday. My credit card was charged, I received a confirmation, my flowers were not delivered. When I talked to them on Monday, they offered to send them out that day. I cancelled the order. I don't live in the area, so I went on friends suggestions. I am sorry I did not read the reviews first. Will let my friends know to cross them off their list! read more

Ordered my wife a flower arrangement and it turned out incredible!! Highly recommend Flowers by Coley!

Ordered flowers for a close friend that lost a family member and they were not even close to what I ordered. The vase and flower color matched but not the actual flowers. It is a cheap display of flowers. I'm posting what I ordered vs what they sent. I wrote them asking for a refund and no reply. lt shows that they saw my message, just chose to ignore it. I do not recommend. read more

Flowers by Coley - What they sent. - Floral Designers Near Me - Scottsdale, Arizona

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Just like everyone else I was scammed and my girlfriend received a wilting ugly version of the online photos. Many flowers were missing, wrong vase. No refund after being told I'd be refunded. DO NOT USE THIS SHOP YOU AND YOUR LOVED ONE WILL BE SO DISAPPOINTED, THEY ARE CROOKS AND LIARS. 0 STAR IF I COULD read more

Don't do it unless you want dead floral arrangements, I am so disappointed and embarrassed. Terrible quality, very terrible.

Ordered Mother's day flowers and when they were delivered more than half of the roses were bent over and half dead. I called the next day to get a refund and the lady said she can only give me 30% and they would have to come pick up the flowers? or they can make me a brand new bouquet but still have t pick up the old bouquet? The new bouquet was never delivered. For $145 this place SUCKS!! never order flowers from them read more

Flowers by Coley - Floral Designers Near Me - Scottsdale, Arizona

I ordered a bouquet for my parents who spend the winter in Arizona and were there for Christmas this year. I paid $183, upgrading from the bouquet in the picture to the large version. The bouquet that arrived was nothing like that pictured, with cheap carnations substituting for roses and other more expensive flowers. The company was not identified on the truck or the bouquet, thus leaving the recipient no way to know where the flowers had come from. Most quality florists WANT you to know where the flowers are from! My mom sent a photo upon their arrival though, and I was shocked and very disappointed. I would post the photos of what I ordered and what arrived if I could figure that out. (I have never posted here before) Flowers by Coley provides no way to contact them by email however so that made it difficult to get ahold of them at Christmas. It is not worth my time to try to remedy this. Suffice it to say I will never be ordering again, and I don't recommend this florist. Businesses like this should be ashamed of themselves. read more

From the moment I walked in I did not feel welcomed. Three woman were in the middle of gossip and halted conversation just to stare at me and not ask how they could help me. I did not have an arrangement for flowers already ordered and was just looking for a last-minute pre-made Christmas centerpiece for a dinner party. Thankfully they delivered above expectations on the flowers but I will not forget how the one woman reacted by throwing her flower trimmings down, rolling her eyes and scoffing at me. Unprofessional customer service and I will not be going back regardless of how nice the flowers were. Haven't had an experience like this anywhere ever in my life. read more

Be sure you get what you pay for. Along with the flowers I ordered, I also paid $6.99 for a card. Instead, my message was printed on the back of the delivery address card. Don't bother paying more for a card. Terrie read more

Please give them a chance, after a huge mess up, I was contacted by a young man from the business, he was truly kind and assisted in making it all right. read more

Flowers by Coley - The roses. 12 for 170 dollars, scammers! - Floral Designers Near Me - Scottsdale, Arizona

Five stars for customer service. The manager contacted me within hours of my review. He couldn't have been nicer. and sent a beautiful replacement, right away. Thank you for making this right! read more

fl My arrangement today was for my birthday this flower arrangement was beautiful breathtaking and the flowers smell beautiful. This arrangement was amazing what I mean by amazing is how well the roses and flowers were displayed. The different types of leaves added in between the roses and flowers. The scent of the bouquet is just beyond amazing. thank you to the florist to put this arrangement together. I can't thank you enough and all I can say is five stars.. People have stopped by my office just to come and look at my bouquet and to smell the gorgeous Flowers. You know you're doing something right when the flowers from the florist smell so sweet and beautiful it's worth purchasing from that florist every time. Diane read more

Terrible experience. Received flowers right before Valentine's Day. 2 dozen long stem red roses. Dead within 2.5 days. Reached out to Flowers by Coley & they promised to remedy the situation with replacement flowers. 5+ months later, multiple calls, emails & repeated requests for replacements or a refund for the purchaser - they've gone silent and just kept the money AFTER acknowledging the dead flowers were unacceptable & it was their error & responsibility to correct. Lots of passing the buck internally, promises a different employee would return a call, blah blah, eventually just no response, no refund and no flowers. Awful, overpriced, and will never use them or recommend to anyone. Pathetic. read more

What a fantastic flower store. Ordered flowers for a friend to be sent to a local hospital not realizing that they had been moved to a different hospital earlier that day. Florist delivered flowers and left them at front desk as staff also didn't realize patient had been moved and was no longer there. When I called florist about this they were so helpful and said they would be glad to pick up flowers and redeliver to hospital where my friend was transferred to. I offered to pay additional fee to handle but Christy at Copley said not necessary. Top notch florist who goes the extra mile (literally) for their customers. Thank you very much. read more

Extremely unhappy with the delivery service provided by Flowers by Coley Scottsdale. I ordered flowers through Telaflora for our pre-Thanksgiving get-together with family and friends. Flowers by Coley was the shop fulfilling the order. I followed up with Telaflora when the flowers were not delivered on the delivery day and was told that they were informed by the shop that the order had been delivered already. I checked with my surrounding neighbors to confirm nobody else had received the flowers by mistake and then told Telaflora "No, the flowers had not been delivered". I was then told that the shop had tried to deliver but nobody was home. I replied that was also a lie because I was having the flowers delivered to our house and had purposefully stayed home all day to await the delivery. I even double checked our doorbell camera and confirmed nobody had come to the door all day. I was then told that the delivery would be re-scheduled for the next day. I tried to cancel the flower order when they were not delivered on time, but the flowers were dropped off anyway by our front door, after dark the day following the original scheduled delivery. The delivery guy did not even ring the doorbell or knock on the door. We have the doorbell camera recording as proof of this. The delivery guy just placed the vase on the sidewalk by the door and took off as quickly as possible. It was luck that we even discovered the vase sitting in front of our house. Because the flowers did not arrive on time, we ended up buying an arrangement from the grocery store that was less than half the price of the arrangement from Flowers by Coley and more than twice the size. The grocery store bouquet has even lasted much longer than the sad arrangement received from Flowers by Coley. I will NEVER choose this shop for any orders, and because you can not control which shop will be used when ordering from Telaflora, I will never use Telaflora again either. They have lost me as a customer. So frustrating and disappointing!!! read more