I love this florist. My mom lives here and when I order her flowers (I'm out of state) I'm never…read moredisappointed (she sends me photos). They are always fabulous, reasonably priced and will continue to get my business.

A very personal care business. They take the extra effort to deliver a nice floral display. My…read moreorder was delivered quickly as promised. Good Job

Beautiful arrangements, always ready for pick up and delivery service great! Always willing to help…read moremake your arrangement unique!

Bailey's is my top recommendation for flower arrangements; their outstanding customer service and…read moregorgeous arrangements truly set them apart.

Called and asked for arrangement from 2 states away- when we arrived , the flowers were stunning!…read moreGreat service at a very reasonable rate! Thank you

Great little shop in downtown Shoals. All your flower needs and gifts, too. Stop in your won't be…read moredisappointed.

Excellent customer service! Made sure my birthday flowers were to me, before the snowstorm hit &…read morethey were closed. They were very conscientious & friendly to me & my niece who was sending the flowers. The floral arrangement is gorgeous! So beautifully designed, and, I am very happy with them. Thank you so much!

- Sent the wrong flowers (less than 1/2 the size of what we ordered and NONE of the flowers we…read moreordered) - Misspelled "Taylor" ...the gift was for a funeral, and West End Flower Shop changed the intro on the card to "For _____ Taylore" - Terrible Customer Service Ordered an $85 arrangement for a funeral. West End Flower Shop sent something that was much smaller and drastically different: 1. A rectangle pot rather than the round pot 2. Rather than a variety of plants I ordered in a large , in the pot was just one plant. When my sister called the shop, the owner said that they can't get Desert Beauty in the Bedford area. My sister asked why it's on the website and available for order. The lady said that it's a national website so she can't help that. But what the owner CAN do is apologize and offer a refund. That's what any decent business owner would do. The owner refused until my sister called a second time. The second time my sister called, the owner refunded 15%, and the owner added, "That's more than you deserve." No. It's less than we deserve. You sent a much cheaper product and you act as if the customer is wrong for wanting something close to what he/she ordered. You misspelled the bereaved name. West End Flowers, recommendations for your business: - Strive to get 20% of the order correct, rather than 10% - Don't change the spelling of the recipient's name; odds are, the person who ordered the gift knows how to spell "Taylor"

Sydney was great and the flowers were amazing. Turnaround time was super fast. Highly recommend!read more

Three days after ordering, I was told there was an urgent issue with my delivery. Then after…read moreresolving that, I was told the flowers I had chosen were unavailable and I had to pick from a few options. They would upgrade and send candy and roses at no cost. The delivery date was changed 4 times. The agent called and blatantly lied.Finally arrived after 4or5days late-no candy or roses. The original choice I made was and is still advertised. Worst experience ever!

Laurie's made it very easy for me to order flowers for my mom's birthday. I was called from out of…read moretown and they made it very easy to order from afar. They even called the delivery guy to see what was coming in fresh the next day to get all my options. My mom called to say they were beautiful and they stayed within my budget.

Gina has got it going on! She did the flowers for my Bloomington wedding two years ago. I am…read moreinspired by her ability to create stand-alone, unique bouquets for her brides. She worked very creatively with my $500 budget and did a phenomenal job! People continue to tell me that my bouquet was one of the most beautiful they had ever seen--it was bountiful and light as a feather at the same time, which I didn't know was possible! It is because of her deep knowledge of various flower costs and her experience that she was able to quote me generous possibilities for my limited budget. What she provided was the very essence of the look I was going for with a concentrated amount of outstanding quality blossoms and lush greenery. I got every item type I wanted to fit in my budget. One of the biggest "bangs for your buck" I have ever received! Thank you Gina for giving me the flowers of my dreams! xo

The arrangement I ordered was beautiful! They did a great job delivering the flower , highly…read morerecommend , will use them again to send a flower

The florist taking my order really listened and put together the perfect arrangement for my…read moremother-in-law. She was thrilled when she received it and ALL her holiday visitors admired & commented on it. Score! Priceless! Thank you Amari

Nothing but great things to say about White Orchid. My only requests were a colorful bouquet for my…read moremom. It was ready the next morning & extremely beautiful! They can work with any price range. The bouquet also came prepared in a vase which was a lovely touch. Inside the store they also have other goodies to buy! Conveniently located, this is my new go-to for flowers!

Best flower shop in town! The owner is super nice and helpful, she helped and taught us so much…read moreabout selecting and picking roses for the proposal set up. I could have never done this without her, and I am grateful for what she did!

Epic effort by Cheryl at Sha'e Lynn's Floral and Gifts. I called the two days earlier to place the…read moreorder from three time zones away. When I arrived, everything was ready to go and magnificent. Initially I thought the total price was a little high when hearing the quote over the phone, but upon seeing the three arrangements I purchased, I was extremely impressed. Cheryl, like most florists, is obviously cognizant that the work they do often carries an emotional component, and strive for perfection. Mission accomplished, Cheryl, and I am most grateful.

I have gotten flowers at this place multiple times and have had a good experience every time! They…read moreare very friendly people and will do anything to make you happy! They know what a good bouquet looks like. Thank you Terry, you got customer satisfaction figured out I usually order a bouquet off there website but yesterday I just told them to make something nice for my girlfriends birthday. They did an amazing job! It's beautiful!! (See photo)