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    Fluens Children's Therapy

    3.9 (11 reviews)
    Closed 8:00 am - 7:00 pm

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    Ji K.

    Wow! Beyond unprofessional and I cannot even believe people like this is playing with children's wellbeing and parents' emotion without thinking long term consequences. I wish I can give no star if this was an option. On August 2nd, 2022, I got a call from Fluens Speech claiming that they will remove my child from the service because the insurance has not forwarded them the check despite being mailed to them on July 14, 2022. Instead of working with the parents, they flat out made a threats that if I didn't provide them with CC right away to "take care of the balance," their hands are tied to conitnue treating my kid because the boss told them not to take my child. I got upset. I reluctantly gave them my CC because I did not want my child to stop progressing. In the same week, they were forcing me to sign up for the Occupational Therapy without getting a referral from the pediatrician. They claimed my child will benefit extremely because she does not concentrate. After asking whether we needs referral from physician, the therapist said, "yes you may or may not and pay out of pocket." Indicating that that's what they were hoping I would do. On August 5, 2022, an intern tried to take my kid to the therapy room. I have seen this intern before but never gave the permission for her to conduct a solo therapy on my child. I stopped the intern. Asked if the primary therpist is joining them. She replied that the primary therapist will only supervise and will join eventually but not conduct the therapy. I was never informed of this arrangement. So I said I did not feel comfortable. Subsequently, I spoke with the owner. Owner claimed that she was aware of my negative experience with inexperienced therapist and would make an arrangement accordingly. On August 9, 2022, the Owner calls and cancels our service all together claiming that I "disrespected" the therapists by pointing the above incidents, and that I described another therapist by her apperance as I could not remember her name. In May 2022, when my child was initially evaluated by their therapist, the bilingual staff demanded my child to call her "Ms..." instead of "teacher, " which she uses to address all her therapists, and teachers. I did not say anything to that therapist as I was aware of her cultural expectation. After the evaluation, I told the receptionist that I would rather not have my child have ongoing session with this particular therapist due to what I have observed. During that progress, I did not remember the therapist name, and described her as "bilingual Hispanic therapist." Today, apparently, Jessica claims that was offensive and disrespectful because I described this particular therapist by appearance. When asked other incidents, Jessica was unable to name any. She just repeated that my child can continue therapy elsewhere as she already made an arrangement. When I called the new places she "arranged," the next available date was in January 2023. Not immediate. She just caused my child to be left without any continuing therapy. Because she got caught doing something without consent from parents. The consequence of her action is disgusting because she obviously does not care about the children's well being and only sees them as a dollar sign. Oh just to give you background why I didn't want this therapist to see my kid, she is four. Not fourteen, not six, coming to see them for speech issue and the therapist spent about 15 minutes trying to scold my kid to call her Ms. not teacher. My kid got so stressed she ignored the therapist. Which is why I told the clinic I did not want her to continue with my child.

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    2 years ago

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    You might also consider

    Sky Bridge Therapies - Speech & Occupational Therapy For Kids

    Sky Bridge Therapies - Speech & Occupational Therapy For Kids

    3.0(4 reviews)
    4.4 mi

    I usually don't waste my time to write reviews, but I must in this case to warn other parents or…read moreanyone wanting to do business with these people. They were referred to us by the cardiologist team. We scheduled evaluation for speech and OT with them. I had to cancelled the appointment twice and each time it was because my daughter has to go to the hospital. Once she was back home, I called to rescheduled and they said I need to be sure that her conditions is stabilized and I will not cancel again. I said she has heart disease. She will be in and out of the hospital. I can't guarantee if I won't cancel in the future. They told me they can't have me as a client. That's perfect because there are plenty of therapy options around. I do not need their business..

    I took my 3 year old son to get an OT and Speech evaluation here and was so impressed! I searched…read moreall over Seattle and there were waitlists everywhere and was excited to see that ALL types of therapy are done under one roof! Scheduling was easy, as was submitting the intake form and they got me in quickly. The parking was easy, the facility was not only clean, but beautifully decorated and such a friendly and inviting place for kids! The speech room we were in had fun toys and our ST made us feel at ease. We then went over to the OT room which again, was beautifully decorated with fun Disney characters, an amazing cocoon swing that my son just LOVED, and more fun toys. The bathrooms are also clean and very kid friendly. My son who is usually scared of public restrooms felt right at home. We had a wonderful experience here and only wish Seattle had something like Sky Bridge!

    Fluens Children's Therapy - speech_therapists - Updated June 2026

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