Our new puppy, Milo, had his first vet visit today with a new animal hospital ... County Line…read moreAnimal Hospital in Ontario, New York. While everyone I spoke to before the visit on the phone was very helpful, I was even more impressed with the atmosphere at the actual visit. The technician, Annika, was very friendly and very informative. Milo took to her immediately. Dr. Puccio was equally welcoming, patient, and informative. I feel very confident and pleased with our choice for veterinary services and look forward to a long, ongoing relationship for Milo.

Thier diagnostic skills will lead to a broken heart. RIP Spice..... Spice was completely healthy…read morefor nine years. The record at CAH would show wellness visits and all her vacs. Her face started showing gray. The weekly chucka-ball slowed alittle but still loved it. She started getting dry heaves and she seemed restless. We took in on a Monday and was prescribed bland diet, clucosamine and benadryl, blood was done, negative. And told to watch her. End of week she was worse so we took her and more tests were done. Three days for the result and negative Another test suggested but she didn't stay alive for it. I took her good health for granted and relb8ied on the Vet to get to the bottom of her lillness. We could have been told to go to Emergency earlier or given the option to euthanize. The scene of her beautiful golden eyes turning to dark pools a agony well ever be in memory.

I was a regular visitor at this shelter, visiting once a week on average and gave the cats lots of…read moreattention and am very knowledgeable when it comes to cats. I am 21 and have been looking to adopt from there for a while. I adore cats and know a lot about caring for them and am really passionate about them. It has been a really unnecessarily long process trying to adopt from there and not a pleasant one, it has grown tiring since I am ready to give a cat a loving forever home now and have been for a long time. The director there, when she actually answers her phone, doesn't take me seriously and doesn't listen to me and what I have to say and insists on speaking to my mother every time, who won't even be a part of caring for the cat and knows nothing about cats, unlike me. She needs to have my mom adopt the cat, it can't be me and she even called me "challenged" (I have never met this woman) while speaking to my mother. I will be the one caring for the cat, feeding the cat, playing with the cat, I bought everything the cat needs (food, window perch, activity tower, toys, beds, litter box, litter etc.) and will for its entire life and study cats daily and know everything about them and how to care for them and hope to work with them my whole life and open up my own cat shelter in the far future yet my extremely busy mother who never has time and basically works 24/7 and doesn't even have a car at the moment is the only person they can talk to and the only person who can adopt her just so the cat can be brought home and spend all its time with me. Absolutely ridiculous and unnecessarily strict and I was treated with 0 respect. I'll be adopting elsewhere, where I, the person who will be taking care of the cat, can adopt and be taken seriously and am sad that the cat won't be living the life of spoiled luxury with me and wish her the best and hope she finds a nice forever home. Also, with all of the open hours I feel like the cats should be getting more one on one play time to help some of the more shy/fearful/aggressive cats. Most of the time it feels like these cats are just being watched during open hours and not played with/interacted with. On the plus side, everybody else I've talked to has been great and the cats at the shelter get a decent amount of space to walk around, play and relax during open hours. They are very generous when it comes to their adoption fee of $100 which includes all shots and spaying and neutering which comes out to being much more expensive. I really respect and agree with their views on cats being indoor only and only adopting to people who plan to abide by this. Them being open to everybody during the weekend as opposed to appointment only during the week lets the cats there get lots of attention, which is really good for them. But they don't seem to want these cats adopted out and don't care how knowledgeable you are with cats and how much love and care and attention you will give to them so unless they change their ways I would go elsewhere to a place with better management.

The shelter is run by caring, loving people who volunteer hours of time to care for the cats.read more

Jeanna-Louise walks my dog Nymeria every day! She takes her to different parks to socialize,…read moreexcersize, and do dog things. Nymeria comes home very relaxed and sleepy. Highly recommended.

Our American Cocker Spaniel was at Ruff Day for a trial day…read more 7/10 She came home happy and tired. We think her five day stay will be just fine. Last stay she met a friend, hope it happens again for Luna. Love Ruff Day Mr and Mrs Ted Voll Jr

I cannot say enough about the live and care that Ruff Day staff and its owner, Amy Holtz puts into…read morethis business and all of the dogs they take care of. All the dogs. They maintain the highest health and cleanliness standards and are so thoughtful and knowledgeable about everything regarding dogs a. They do training, hold classes, and are just some of the nicest people in the world. My dogs live the place and the people, and I do too!

Use this Vet Clinic for both our Cat and Dog. Professional, caring staff. . Dr. Ccarrol will sit on…read morethe floor to work with our full size Labraddodle. I highly recommend this practice for Loving cre of your babies! Laurie

I would not recommend. Animal junction is good for annual pet visits to get needed vaccines. any…read morecare above this is not great. I needed to put my dog down recently and they could not do it because their schedule was full. as a vet you need to make sure you can handle last minute calls for urgent needs. they are just packing pets as many pets in the door to make money. I hope they turn it around just like they turn around their staff and vets.

Wonderful providers of petcare! Both Paul and Colleen are wonderful people and Colleen has done an…read moreamazing job dogsitting our dogs when we're out of town! She is super caring and thoughtful, and soo responsible. I trust Colleen with my dogs and my home, and I have no doubts about her! I highly recommend Paul and Colleen!

Ruby's has been instrumental in helping us clean, organize and ready our place for sale. A great…read moreeye for details Ruby's makes certain that all expectations have been met and more. Ruby's did our landscaping, including replacing our patio block, and caring for and cultivating our flower garden. Ruby's also paints! They painted much of our condo and did a great job. No mess and the finished product was highly professional, and that's coming from an ex-painter. Ruby's offers suggestions on how best to organize a room. They can take a living room where you can't find an open chair and turn it into a presentable and organized room that is a relief and joy to see. They organized our pantry, linen closet and bedroom closet so we could actually find things. In fact we found things that we completely had forgotten. It was a nice surprise to locate all those misplaced and hidden items. Ruby's is also great with pets. They watched our two spoiled and attached at the hip Pomeranians for a few weeks. We were certain that they had spoiled them rotten, since the dogs were so well behaved and comfortable with her. Ruby's managed that on top of taking care of two cats and a rabbit and her own dog! Do you have a messy car? You won't after Ruby's gets through cleaning it. Ruby's takes a messy car and makes it shine both inside and out. Ruby's keeps track of all their efforts and presents us with a detailed list of tasks completed and issues discovered, which has helped us out immensely. So do you, your home, your vehicle, your yard, your pets and your business a favor by calling Ruby's now to setup an appointment. You will be glad you did!

In regards to boarding facility in Penfield on Kennedy Rd : lacks Friendliness , staffing ,…read moreprofessionalism, cleanliness , overpriced . Ability to speak to owners.

Georgey is getting great exercise for his arthritic leg. The facilities allow for many different…read moreactivities to fit all ranges of motion. The staff is knowledgable and very loving.