I've had the misfortune of saying goodbye to two other dogs prior to using Pet Passages. They made…read morethis difficult experience so comforting. I can see the care they put into taking care of my dog's cremation. I've included a picture of the beautiful urn they gave us for my dog, Canela. They also gave us a paw print and a nose print as well as seeds in the shape of a heart that we can plant later in Canela's memory. I'm honestly blown away

Thank you so much for the beautiful job memorializing my dog Coby. I love the print of his paw and…read morehis nose along with the card and sweet poem. He came back to me beautifully wrapped with his name engraved on the quality box. It was worth every penny to have him cremated in such a dignified way. I totally recommend Pet Passages when it is time for your fur baby to cross the rainbow bridge.

I am leaving this 1-star review to express my disappointment regarding the policy I encountered…read morewhen attempting to schedule an appointment for my cat who is very sick. Despite being a client for five years, I was informed that because my cat has been healthy and has not required a visit during that time, I am now being treated as a new patient. Furthermore, I was told that new patients are required to leave a $65.00 deposit due to others failing to show up for their appointments. It is frustrating to feel penalized for the actions of others, especially as a client with a healthy pet. I find this lack of flexibility and consideration for established pet owners quite discouraging. I am pleased that Sodus Animal Hospital is accepting new patients now (only I have to wait 2 more weeks but still..........)

Several years ago this egotistical excuse for a vet recommended surgery for my cat. She wasn't…read moresmart enough to diagnose an underlying heart disease. In essence, she killed my cat. . .and then had the audacity to overcharge me for the surgery (was quoted one price, she demanded another). Even with the passage of years, I still remember this avoidable tragedy.

Our new puppy, Milo, had his first vet visit today with a new animal hospital ... County Line…read moreAnimal Hospital in Ontario, New York. While everyone I spoke to before the visit on the phone was very helpful, I was even more impressed with the atmosphere at the actual visit. The technician, Annika, was very friendly and very informative. Milo took to her immediately. Dr. Puccio was equally welcoming, patient, and informative. I feel very confident and pleased with our choice for veterinary services and look forward to a long, ongoing relationship for Milo.

Thier diagnostic skills will lead to a broken heart. RIP Spice..... Spice was completely healthy…read morefor nine years. The record at CAH would show wellness visits and all her vacs. Her face started showing gray. The weekly chucka-ball slowed alittle but still loved it. She started getting dry heaves and she seemed restless. We took in on a Monday and was prescribed bland diet, clucosamine and benadryl, blood was done, negative. And told to watch her. End of week she was worse so we took her and more tests were done. Three days for the result and negative Another test suggested but she didn't stay alive for it. I took her good health for granted and relb8ied on the Vet to get to the bottom of her lillness. We could have been told to go to Emergency earlier or given the option to euthanize. The scene of her beautiful golden eyes turning to dark pools a agony well ever be in memory.

A year ago we said goodbye to our beloved yellow lab just shy of 14 years old. We loved him like a…read moreson. We had always told ourselves that when the time would come we would want to say goodbye in our home, the home he grew up in. We felt like it would be less stressful for him and more peaceful for us. We asked our vet who had been seeing him all his life Dr Leigh Semilof from Williamson Animal Hospital to come over. We thought she was going to make this terrible sad day a little bit easier. Well we were wrong. She showed up earlier and said she had another appointment to go to after. Her comments and her demeanor was telling us she just wanted to get it done and over with to move on with her day. This was such a hard decision for us to make not something we wanted to rush. She was surprised he was still so alert and said she wasn't prepared for that. She just wanted us to grab him and hold him still so she could install the catheter on his leg. I said don't you usually give them a shot to relax them first? She said well I don't really have anything and then looked in her bag and took something out and said that would work that would make him feel dizzy. I had to walk away from the room I was so sick in my stomach. I will always regret not telling her to just leave but it would've not been fair for him to keep him any longer. She showed no compassion no empathy it was just a job for her. Needless to say I would stay away from her. I no longer bring my other dog to her office and I definitely would never recommend her to anyone.

BEWARE OF Leigh Semilof DVM One star is too good a rating for her. She LIED to me about my cat s…read moreillness and prognosis. She LIED to me about surgery that she said could save him from terminal cancer. She LIED to me about the bill and then took me to Small Claims Court, even though I was making regular monthly payments. At court, she LIED TO THE JUDGE and submitted a false and incomplete medical record as evidence. My advice is AVOID THIS VET LIKE THE PLAGUE, unless you enjoy seeing your pet tortured, you enjoy being lied to, and you don t mind handing her a great deal of money for the above. Evidently she has done this before, as the 6 members of this face-book group attests: MY PET WAS TORTURED OR KILLED BY LEIGH SEMILOF DVM. And I have no doubt she will do this again, because it s money she needs -- malpractice lawyers are like Morgan horses. They don t come cheap.

We've been taking our dog here for years when we travel and I've never had any issues. It is on the…read morepricey side for dog boarding, but I know that he gets treats and playtime with other dogs so good to know he's not just sitting in a kennel all day.

The pet boarding seems nice but very overpriced. Paid over $100 for an overnight stay for our…read moredog. The pricing was not explained that well. When we picked up our dog we found out that the package that they require you to add on they charge an additional $20 per day to let your dog out of the kennel area. Will never go back again.

We have a rescue dog with some significant behavioral issues from prior abuse and neglect. After…read morebeing turned away by the very rescue group we adopted her from, and a very negative consultation from one trainer, we found Michael which was a true blessing. Our dog Olive completed a board and train with Michael in his home. This has made such huge difference in the issues she was having. We now have a great foundation and the tools to build upon her success. We would 100% recommend his training services, and we plan on using his amazing new boarding services as well.

Mike was very professional and attentive when it came to communicating. While on my week and a half…read morevacation Mike sent photos and video of my 12 year old American Eskimo. He treated him as if he was one of his own. Milo has some health issues and Mike made me feel very comfortable knowing he was in good hands. When we picked up Milo I honestly don't think Milo was to come home with us, that's how much he loved Mike. Anytime I go away for a long period of time I will definitely make the 2 hour drive to have Mike watch my pup. Highly recommend!!!