Fast and polite The only negative I would say is their X-rays are not the best. I was sent to Ortho…read moreafter telling me there was no fracture Ortho saw one loud and clear.

The healthcare team are all excellent. I came in with chest pain and dizziness but the staff there…read morereassured me to go to the emergency room which saved my life. I hope all patients remember to be respectful and kind. I know some of the staff there are hard of hearing. Let's all be kind to each other.

Very convenient and very friendly. Good place to go for you and your family. My family and I…read morehave been going there for years .

Go ban hour before they close or you will be turned away. Showed up at 7:30pm at night on Tuesday…read moreand they said they were not expecting anymore patients. The website said 10 pm and they did have 4 ppl waiting. They were open. I was just refused. Evwry other time I went into was treated great but it was earlier in the day. Just a heads up. Don't go 1- 30 minutes before closing. I just don't understand why they just dont close earlier. I understand they have people there but as a business closing hours means closing hours. 8pm means 8pm.

My husband was having an allergic reaction and while on the way there I called them to let them…read moreknow that we would be arriving in 5 minutes with a severe allergic reaction. Mind you had almost passed away 2 years prior from an allergic reaction. We had administered an Epi Pen on the way there. We arrived there and the lady at the front desk was more worried about being on her personal cell phone than helping us. One other patient was in the waiting room. She told us to have a seat. The other patient was called back (no big deal) as I watching him closely. Another patient came in with just a scrapped up leg. They then called him to the back. I told the nurse that my husband was having an allergic reaction and she got rude and said he would be called back when there was a room available.... Umm.... There was a room had they called the patients in the order they arrived and/or by urgency. We left and went to the hospital... The waiting room was packed full but we got called right back and got the meds that we needed.

I arrived at the urgent care with pain in my ribs and shortness of breath. I wrote 'chest pain' on…read morethe check in form and it was crossed out and corrected to 'rib pain' by the lady at the front desk. I am not a medical professional but i thought my ribs are in my chest. I waited for 90 mins. in the waiting room and then an additional 90 mins. in the back treatment area. When i finally saw a doctor, he was so rushed that he wouldn't wait for me to answer his questions (being short of breath I could not speak more than two or three words at a time). They performed an ECG and assured me that i didnt have a heart attack and informed me to go to an ER. I felt very poorly treated and ignored and then rushed out in the same condition in which i arrived. I am curious to see how my insurance gets charged for this 'treatment'. They made sure i paid my copay within 20 mins of arriving.

I had to utilize AMD in Creek tonight. Wanted to give a good review for their prompt and…read moreprofessional care. Big Kudos to Lorenzo for being so kind. I'm an RN myself and usually I'm the one taking care of people. Being the patient and being in pain was no fun. Thank you Lorenzo for giving great patient care!

They ONLY care about the money!!!!!! Stay far away. I have kidney stones and they REFUSED to give…read moreme pain meds even though i was peeing blood. They said it's against the law to give pain meds for kidney stones. As a P.A. practicing in another state, myself i knew what was going on and since they were the ONLY local urgent care around i decided to go. Had i not had to come to Michigan for a funeral i would have never come. They even had the ER report from my hospital ER showing them. Wound up going to McLaren and was treated wonderfully

Went to Hope Urgent Care for a covid test. Never been there…read morebefore. They were wonderful!!! So kind, listened, took time to answer questions, personable, but professional.

Service was great got checked right in and went back to see the doctor in 5min. She listened to my…read moreconcerns and examined and plan forward to treatment. All the staff was amazing and friendly.

I absolutely love this urgent care! There is never a wait to be seen. I'm in and out within around…read morean hour even if they are busy. They have a pharmacy in the building, do lab work right there and any x rays you may need done. Not only is it great because of the convenience factor, the staff is absolutely amazing as well. They are kind, personable, and remember who you are when you come in. All of the techs/assistants are wonderful. The PA Todd is my favorite! He genuinely cares about his patients and it shows. I went there with an issue that wasn't getting figured out and Todd sent me for some testing that led to a diagnosis for me and a solution to the issues I had going on! He also called after a few weeks later to make sure the issue had been followed up on. It's hard to find good places to go when you can't see your regular Dr. I'm SO thankful I discovered Lifetime because they truly are awesome.

absolutely horrible. Husband went there with several dog bites. They did not clean his wounds or…read moreput him on antibiotics. Also no written summary of his visit. hope they reported the dog attack to the state as required.

I was extremely happy with HF Urgent Care. I made an appointment for Sunday morning @9:30. We were…read moretaken care of pretty quickly. I would definitely recommend this location.

Took my mom in on a Sunday for a jones fracture. The staff at the front , MA and the doctor were so…read morefriendly and informative. They helped with insurance questions and did their best to schedule an appointment with a specialist. Highly recommended .

I don't recommend due to the quality of service of the staff. If you can find any other after hours…read morecare I would recommend you go there first. Unless this is your last resort.

Great staff! I was well taken care of. They are fast and efficient. They made me feel safe and…read morecomfortable during my visit!

I had put off going to the doctor until the point the pain was so bad I needed the ER. Things…read moremoved along as you would expect by going to an ER. I was never left more than 10 minutes without someone checking in on me. And needless to say, I had my gallbladder removed a week later! Everyone very friendly from the moment I walked through the door!

Congratulations to the worst ER I have ever been to. I went to the ER due to intense pain in my…read moreneck, chest, and abdomen. I had no acute respiratory distress, which I explained to the nurse and doctor. The staff were extremely condescending, treating my pain and symptoms with little regard. I was told that my symptoms were simply due to anxiety. I mentioned a possible throat infection and the doctor looked in my throat for no more than five seconds. Went to an urgent care and lo and behold I had a throat infection leading to severe swelling of the lymph nodes in my neck leading to intense pain and feelings of respiratory discomfort as well as an elevated immune response. So yeah...not anxiety.

I recently experienced terrible upper abdominal pain that required immediate medical attention. I…read morewent to the ER at Genesys Hospital and received excellent care. Every person I encountered was professional, caring, considerate and skilled. Dr. Sean Frampton was especially committed to finding the cause of my pain and alleviating it. He did everything possible to get to the source of my pain. In fact, everyone -- technicians, nurses, transport persons, administrators -- worked with professionalism, care and skill. i appreciate everyone's efforts so much. Thank you.

Horrible treatment last night. Hubby was sent from Doctors office by ambulance for a possible…read morepulmonary embolism. Seen by 2 interns. Was told blood test were fine they are discharging him. I asked how can you when he has not seen a Dr yet. Nurse came in with discharge papers and said oh I will get a Dr. Dr comes in and asks why are we here. Told him abnormal EKG and shoulder pain. He said EKG was fine everyone can have bundle blockage. It just means one side of the heart is not telling the other side what to do. I asked about the possible pulmonary embolism and he said they would have to do a blood test. Well they did one said all labs normal and had us walk out. No wheel chair wth. Family Dr called today and she is livid. He has all the signs of a pulmonary embolism. Well McLaren hospital here we come. She wants stat CT scan. She wants us to go to Henry Ford and I said hell no