Although I previously left a bad review due to service issues they rectified the situation. Not…read moreonly did they make sure I got my propane the owner took the time to contact me about my concerns. That shows true integrity! The reality is this has been a horrible winter and they have had to struggle along with the rest of us. Taking responsibility and willingness to talk to your customers proves they care. Sometimes things just don't go as planned!

I am writing to formally express my frustration and concern regarding the lack of fuel delivery to…read moreour home despite multiple calls and assurances from your company. My husband, AJ, first called on 1/16 when our tank was below 30% and also notified you that the monitoring system was not working. He called again on 1/20 and was told we were scheduled for delivery on Thursday the 22nd since you would be in our area. No delivery occurred. I then called on 1/23 to report that we were between 20-25% with snow and ice approaching, yet we still did not receive fuel by 1/29. On Monday 2/2 after being given the runaround/ told someone would call me back @ 8:20 & 12:40 when I attempted to get an answer. Then I called back after 4p as our tank had dropped to 10% or less. I spoke with Claudia, who stated we were scheduled for delivery on 2/5. After 4:00 PM today (2/5), I called again to confirm since no truck had arrived and was told drivers would be working until 8-9 PM and that we would receive fuel tonight. We are now (8:45p) below 5% (essentially empty). AJ has contacted your emergency line and was told someone should arrive within two hours. Thankfully driver showed up at 10p to fill tank and how ironic we were told he was around our area all day and we weren't on his ticket. Adding to our frustration, Tiger Fuel has had no problem drafting our account monthly, yet we cannot get the basic service we are paying for. This situation is unacceptable and has placed our household at risk during winter conditions. We relied on repeated assurances from your company that delivery was scheduled and coming. Please provide: 1. Why the runaround btwn different offices when customers call. 2. An explanation for the repeated missed deliveries and lack of communication. 3. Information on how this failure will be addressed moving forward to prevent recurrence. Sincerely, Mary & AJ Florian

YBS Electrical - Highly Recommend We contacted YBS (Robert)…read morefor electrical work on a new inground pool (trenching, running conduit, wiring pool equipment and lights) and additional outdoor receptacles. He really helped us out with the installation by coordinating with the pool company and landscaper to ensure all parts of the pool project were correct. Robert kept us updated on every step. Also, before the pool project started, a breaker went bad. Robert stopped by same day we called and fixed the problem quickly. Robert did an excellent job with our project. If you need any electrical work, give YBS a call.

From the owner: Powering Your World with Precision – YBS Electrical…read more Looking for reliable, expert electrical services? YBS Electrical is your trusted partner for residential, commercial, and industrial electrical solutions. Whether it’s a small repair, a full-scale installation, or energy-efficient upgrades, our certified electricians deliver high-quality workmanship and dependable service—on time and on budget. Why Choose YBS Electrical? • Licensed & insured professionals • Transparent pricing & free quotes • Smart home & energy-efficient systems • Customer satisfaction guaranteed From wiring to lighting, we do it right the first time

Excellent company and staff ... from sales to service. Knowledgeable, competent and professional…read more They sold and installed my large capacity B&S unit about 3-4 years ago here in Chesterfield County. They also provide routine annual maintenance service on the unit. Based on my personal experience with them, I highly recommend them! R.V. Morrow

Although this local company is well established, I am at a loss with Generac Corporate for the…read moreinherent design flaws in my 60Hz Air-Cooled Generator. I only discovered after incurring an $889. bill less than 2 years into ownership that this product inherently attracts ants, both through the hum and the adhesive itself in the control panel, attracts ants. A corporate person I spoke with in Wisconsin told me the company is working on a re-design. My control panel was destroyed to the tune of $600. and the battery at $150.; both attributable to the ants. (add labor and house call) Noteworthy is the fact that the base of this unit comes with "carrying holes" for the unit to be set into place at your location. There exists "fascia cap kits" made for those holes, to keep the mice, etc out; but you must ask for it from corporate and pay for it. It was also advised that I should silicone around these caps. Despite corporate telling me they'd send me the caps, at their expense, they now say they have no record of my phone call. I believe this kit should come with silicone gaskets especially designed for these fascia caps, and come installed with each unit. Needless to say, although the Never Dark folks are nice. I am not a satisfied customer of Generac's; as its painfully obvious Generac has transparency issues with its customers. Also obvious, is the fact that this problem generates sales for corporate's bottomline.

Needed an old wall switch removed due to faulty operation. Kenneth came out the next day, removed…read moreit and suggested replacement with a wall outlet. This resolved a potential hazard and added convenience in that area. Thanks!

Middle of night in freezing high wind ice storm. Power went out and our new Generac generator did…read morenot come on. I called kDE electric, expecting a recording and Emil answered!! Walked me through trouble shooting and turns out generator did exactly as designed. Wish I had taken photo of single tiny icicle that had formed pushing generator exterior emergency switch used by fire dept to off position.

Had a horrible experience with this company. I hired them to come work on my generator, and the…read moregentleman I spoke with was extremely rude and condescending from the beginning. We actually ended up hanging up on each other, but he later called me back. I decided to give him another chance despite the bad first impression. When he arrived at my house, he charged additional fees on top of what he originally quoted for the generator diagnosis. This felt very dishonest. He also claimed there was a same-day service charge, even though he had told me a different rate over the phone. In the end, the issue with my generator was never fixed, and the overall experience was very disappointing. The service felt dishonest and unprofessional, and I would not recommend this company.