Hello All, This was…read morethe first time I came to this Red Hook laundromat. I read the reviews before I went and it looked good, though I did bring quarters instead of using my credit card as recommended. I am now regretting that as of the two loads, one of them got an error message about not being able to fill with water. I tried reaching out to the company for a refund through their online contact form, though haven't heard back. The listed phone number goes immediately to a voicemail that has not been set up. Any suggestions? I really want to feel good about using this place again. UPDATE--Helpful hint. If you need to reach the manager you can call the number on the webpage and even though you can't leave a message he will see it as a missed call on his cell phone, and in my case, called me back. He says he will refund the amount of the wash when I tell him the number of the card I am going to buy at the location.

If it wasn't for my moms frequent appearances at this laundromat, I probably would never be in this…read morelocation. However, when she went in to wash some drapes and a towel, I tagged along today. She was out doing errands and stopped in to tackle this chore. Now, I've been in here before - several times when it was JGW laundromat, but unknowledgeable the reason why the name change, I couldn't think of a better time to write this review (which I thought I had written before for here under the Car Wash section under the same business name) and came here today to discuss today's experience. I've never been too fond of this laundromat - now with social distancing in place. The temperatures in the place are never honest, there's never an air conditioner in sight, nor heat that ever works properly. The place is in shambles - the floor is cracked in spots and has seen better days, and although the owner has replaced all the machines with more technologically-advanced machines (offering contactless forms and certain laundromat-only cards), nothing seems to work properly. The dryers are sometimes warm and sometimes not so much, and the washers often don't like to wash if the door isn't "set" just right. There's signs everywhere to alert to some key machine issues, but not even the chairs are somewhat decent - seeing better days more towards the early 21st century. Now, today I found out they have free wi-fi, but due to good cell connection I have to try it out here. In the past, I've tried their car washes with trouble too. However, it's been a bit longer since the last one and I don't stop for this car wash often (found a better one in Kingston). I don't think I'll be back for the car wash and am amazed that you aren't offering contactless card washes here. But know I'll need to get back to this soon. Throughout all the changes, I always seem to grasp an issue this place has. There's nobody "tending the cattle here" checking on the place and keeping abreast of the moods. And what about the move you made bringing the folding tables to the add-on room within the last few months that once housed a dry cleaner in the 1980s? What's up? Poor decisions here. There rarely problems, but why don't you peak your head in to check up on things?

This laundromat was okay. It didn't have a bathroom and by the time I was done with my laundry I…read morewould have liked to have been able to use a bathroom. It needs a total remodel. Machines are old and do not dry well. There is carpet that is taped down to the floor.

I was just there yesterday. While the building has signs that say "For Sale" both near the doorway…read moreand in the one window facing out, the building is still standing and still up to date. This place doesn't get much traffic during the evening, but it is pretty common to see some people at this location. The machines here wash just as good as the ones east of town(JGW Laundromat&Car Wash) and for the same price, it's no bargain. The only problem, is that you must go up several steps to get your wash to the laundered area(definitely not handicapped accessible in that respect). Maybe, after the building sells, the new owner can make it more handicapped accessible, so that EVERYONE can have a chance to do laundry fairly. I like the sign though, that says the owner thanks people for taking their laundry out soon after completion. However, yesterday(I'm not making a big to-do out of it, being in the evening when few people were working their wash through the machines) the few people left the station and came back, about 5-10 minutes after their wash had finished washing. It just seemed like forever for their wash to finish. Personally, without saving money and the fact that it's NOT handicapped accessible, I'll probably won't be back, but you never can tell.

I go to this laundromat every week and I've never had any issues! The woman working there (Ali?) is…read morevery nice. I run to the nail salon while my laundry is going. Very convenient.

I usually don't use laundromats, but I needed one so now I'm here!!! The floors are drenched with…read moremuddy water!! So many machines are out of order and the dryers are garbage!! I have to keep putting more and more money just to dry the clothes!!

This place SUCKS. most of the washers are OUT OF ORDER. It's been that way for years! No attendant…read more Plenty of coins in the change machine.

Clean!! plenty of machines. Everything you need in a laundromat!!…read moreAbsolutely the place to go!

Great place. Clean and spacious and the owner is very attentive to maintaining the machines. I…read moredidn't bring enough bags with me and the owner was kind enough to give me a really nice, durable laundry bag, which was greatly appreciated! A bonus to doing laundry there is the Mascot Brandy, who is a precious Beagle .

This is a nice , clean and spacious location. But-- the Dryer price is…read morethe most outrageous I have ever seen. At 99cents for 4 minutes it would cost you $15 an hour to dry clothes or $7.50 for 30 min. Though the dryers are large , after inserting the card 4 times to keep drying, I came home with more than 3/4 damp clothes to hang around the house near the pellet stove to dry. If I had known I would have skipped this rip off drying machine. Maybe the owner can be a little more generous? To put in almost $5. to dry and none was done on high setting is not ethical. I doubt if many local people will go there due to this extremely unfair price for drying clothes. I will go back to my favorite place in Kingston where it is 75 cents for a half hour and the dryer is so good you have leftover time to donate to someone else. So doing the math 75 cents compared to $7.50 a half hr. to dry clothes, makes you realize you are not saving on gas to go here, regardless of where your home location is.

so this is my second time here in three weeks, and the one thing remains constant, is cleanliness…read more. the floors are kept spotless. the machines are wiped down. Ariana even cleaned behind all of the machines, spent 3 hours on an area that is not seen by the customer, and yet, you can tell that is the level of attention to detail one can expect. if you're going to wash clothes, you can go anywhere. if you want reasonable cost, and a positive experience We've Got Your Sock is the place to go. there is food and other amenities in the same plaza. so it makes it a win all the way around! Kudos!

Thoughtfully curated and full of charm, this laundromat is a learning experience in itself. Be sure…read moreto take a moment to look at the clothing line display it beautifully highlights the evolution of clothing and culture over time. The owner is attentive, welcoming, and clearly customer-service focused, making laundry day feel more like visiting a friend than running an errand. The washers are older machines, which I personally appreciate. They're well maintained and provide a thorough clean.

I absolutely despise this laundromat, there are much better in the area. I went here only one…read moretime.. and I don't care if I've got to wash my clothes in the Hudson River, I would not use this place.

Clean and friendly. It's on a strip mall that has a Walgreens, Subway and Dollar General, so you…read morehave something to do while waiting for your laundry to get done.

Very nice woman who owns the place. They do same day drop off, great to be able to just pick it up…read moreby end of the day. When I do my own laundry (rarely) all the machines are working, I only say this specifically because the others laundromats near by are terrible with fixing them.

Kings Mall Super Laundromat uses an app that notifies you about the status of your wash load and/…read moreyour dryer load. Since it is conveniently located in the middle of a popular shopping district, you can do your laundry in between grabbing lunch at Buffalo Wild Wings, the bagel shop or Michael's Diner, or shopping at Target, Sam's or Walmart up the hill, or even grocery shopping at Hannaford's across the street. Overall, my clothes came out just fine in their relatively modern commercial machines. I spoke to a female staff member there with questions a couple of times and she was very helpful and polite. They also offer drop off laundry services. The parking lot is a bit small and spots are tight, but I still didn't have any problem finding parking in the middle of the day during the week. The crowd around there could be perceived as sketchy, but I didn't have a problem with anyone and kept to myself. I would go back if I needed to outsource my laundry needs again.

I love this laundromat! Everyone who works here is so kind. They put up with absolute BS from…read morecustomers who yell at them, say racist things, and generally just cause problems for no reason. I hope everyone who works here is taken care of and treated well, I appreciate your service very much!!