Tyler E. was very personable, professional and informative. In addition to the services he…read moreprovided, we did a walk around the house and talked about some potential issues to consider for the future. I give him a "great" rating!

Alvin was great! This was the first time I had Alvin as my annual service and maintenance for my…read moreFrench drain (sump system) and backup battery. He was professional and knowledgeable and explained clearly and thoroughly. We would not hesitate to recommend Alvin. Ron C. West Roxbury

I recently hired complete paving and masonry for a 3rd job on my property…read more In 2022 they replaced my asphalt driveway and edging, they removed all the landscape timbers and replaced with stone and new asphalt. then in 2025 the front walkway they removed all bricks and landscape timbers and replaced with a paver walkway and matching stone edging. Yesterday the crew was here for the recent job of removing concrete landing step ( which started to fall apart during the winter) and replacing it with a granite step. We are very happy with all the jobs. Gerry and the crew were quick and efficient. Do not hesitate to ask for a quote and trust in this company.

Jerry and his team are amazing. The process to help us with some masonry work to expand the…read moredriveway was smooth, beginning to end. I reached out to him via Yelp and he responded promptly. He came to visit in no time to look at our need. He was very courteous and helpful. I did not know what I really wanted and he was helpful in suggesting ideas to help. He sent me a quote that was reasonable and after approval, he started with his crew on the work and finished ahead of time. His communication was great and his crew was really friendly. The finished project exceeded our expectations and fit our needs. Thank you very much Jerry and crew. If you have any paving or masonry work, do not hesitate to reach out to Jerry and you will glad you did.

I have done some work with with them and they are excellent! In a industry dominated by big…read morecorporations who only care about the bottom line BG is a breath of fresh air. Honest and fair priced

We had a crack in our basement wall that needed injection. They recommended a strap in addition to…read morethe injection for a reasonable fee, were courteous, helpful, and detail oriented. BG did a great job in a short turnaround. Highly recommended! Peace of mind at a good price. Thank you!

We live at the top of a hill, and we've all heard water runs downhill so we shouldn't have a leaky…read morebasement problem, right? Ha! After watching the (ground level) window well in my front yard fill entirely with water one incredibly rainy day about three years ago when I happened to be in the "cellar," and then let go with all of the water seeping around the frame and down my wall... well I finally understood that damp & musty smell my basement always had. Btw, the spot is not directly under the window but off to the side which is why I always thought water was seeping in through the foundation on the side wall where the stain mostly is (water does move downhill haha). Pioneer Basement responded quickly, gave me several options and quotes, and made financing easy. We decided about two years ago to waterproof only part of the basement since that's the area that is usually damp. We also went with the thermal vapor wrap on that part of the wall, and added the dehumidifier which was optional but recommended. Completely solved our problem - and ended the musty scary haunted basement stink entirely. Fast forward to now. I'm again randomly in the basement (for an internet wiring issue) and notice the absolute faintest but-still-I'm-not-imagining-it damp smell. Yup, after another of the crazy rains we've had this year, and... not at a wall but once again about a foot away from another ground level basement window, a small puddle. Of course, it's at a spot without the drain, sump pump, vapor wrap we'd invested in for part of the basement. Once again, Pioneer Basement sent an estimator over within a day or two - polite, knowledgeable, and quick to deliver multiple quotes (finish the full perimeter, do a smaller portion, consider adding window enclosures to tie into the drainage system...) and financing options. This is a company that delivers a high quality critical product, with a great warranty, at a fair and equitable price. They offer exceptional customer service. Your basement will thank you for having them do your waterproofing. And you'll never need to be scared of opening that cellar door again.

Exceptionally poor, slow-to-no response in simply scheduling an appointment. Took the time off of…read morework only to receive a call just before the difficult-to-schedule appointment to inform that the appointment was cancelled, claiming the one person in the entire company who could do this work was out sick. They would not return the (steep, expensive, overpriced) deposit via the card they charged upon our request, instead saying they could send another person same-day as the appointment after all -- despite supposedly having only one staffer specializing in the particular work we had scheduled out sick (the things that make you go hmm...). Gut feeling told me not to trust their work at that point. The company being too cheap to pay the transaction fee to refund the card they charged for the deposit, instead they issued a refund check needing to be cashed at their specific bank. Absolute refusal to refund the card we paid the deposit with. We cashed the check same day, questioning whether the company had even enough cash on hand to refund us (not a joke). Instead of apologizing for the whole miserable ordeal as business and customer service etiquette would dictate, instead they demeaned us for becoming upset over some really seriously bad bad bad customer service.

Strongmen did a fantastic job putting hard pipe underground with 1/2 horse power sump pump to…read moredischarge water from the well. All worked well for 2 years,then trouble started.I had water in my basement coming from the well, called someone came the next morning,he pulled the pump out and said it was the pump I will be back or someone will call you. I've called 2 to 3 times a day and left messages to return my call, I'ts been 8 days now and no one has called me from this company. There is a 3 year warranty on this pump, and a lifetime warranty on the job itself. As I said satisfaction with the job in beginning but not now, there is no reason that they don't call me back. If I was you don't hire them for any projects plenty of others out there. Given a ooooo review

I had Strongmen install french drain with sump pump and battery backup system. They did a…read moretremendous job and were on the job all day each day until complete. The men were meticulous with their install and the catch basin outside. They even put my lawn back together very nicely after digging a trench. I would highly recommend them as I couldn't have had a nicer team of men.

Michael and team do an excellent job when it comes to home repairs and their customer service is…read moreimpeccable. Would recommend 10/10 times and the value of their service exceeded my highest expectations. Keep up the great work!!

Michael and his crew did an amazing job. I had two very old paving patios and a few old retaining…read morewalls. I shared with him what I thought was possible and Michael and team filled in the details. They ended up giving me a whole new backyard. Michael met us at the stone gallery and was patient with us while we discussed options and tweaked the proposal. He worked with us and was onsite every day. They worked very fast. They did all of the following in 3 weeks and 2 days - took down a huge rock wall 4ft x 80ft, removed 6ft ft of earth behind that, added several inches of rock and paving substrate to remove the need for a step on 2 doors, put up a new huge retaining wall, and replaced 3 small ones with steps. They did all this on a hilly property. The grass was damaged in spots and they brought in new soil and flattened it out and seeded it. They are not cheap but provided a good value and likely a better product than other quotes. One example is using some of the extra retaining wall blocks to stabilize the paver patio stays in place on both sides. Every weekend they cleaned the street and made sure to not block traffic everyday. I have more projects for Michael and team and look forward to further improving my property. I'll add more photos when all the grass comes back and I get better patio furniture.

Philip and Isiah we great and did an amazing job! They went the extra mile I have complete…read moreconfidence in their work.

Called them because my elderly aunt was getting water in her basement anytime there was heavy…read morerainfall. I explained that it was a fieldstone foundation and the guy I spoke with said "no problem." The gentleman showed up when he said he would, which was great that I didn't have to waster 2 hours in traffic for nothing. However, the oddness ensued quickly. Every time I showed him a part of the basement, he'd say "Great. I'll take a look and find you if I have any questions" but his "inspections" would only take 2 minutes. So, we'd walk to the next part of the basement, he'd say he'd let me know when he was done, then I'd wait a minute or two and then proceed to the next section. (I swear I'm not making this up.) It was really odd. After his inspection, I said "what do you think?" He said they don't really do much with fieldstone foundations (which would have been very beneficial to tell me over the phone) but that he was going to talk with his boss and that I shouldn't worry because they wouldn't "leave me high and dry" (no pun intended.) He then excused himself once again to call someone and then a few minutes later comes back to tell me there isn't really anything they can do and we should contact someone who specializes in fieldstone foundation repair and then leaves. I don't know how long I scratched my head after that encounter. Drycrete might be a magnificent company to do business with and their work might be first rate but, from my single encounter with them, I was not remotely impressed and it was a grand waste of my time.

Keller Waterproofing did great job sealing my foundation in Dec. This week they returned to the…read more necessary update and complete the job. They show great attention to detail. I would recommend them highly.

After meeting with three different basement waterproofing companies to compare plans and pricing,…read morewe ultimately chose Keller Waterproofing. While they were the most expensive option, they worked with us on the price, and their proposal was by far the most comprehensive--clearly reflecting the value behind the cost. Keller was the only company to address not just the interior drainage system and sump pump, but also the exterior downspouts and full-house drainage. They also recommended installing a vapor barrier from floor to ceiling, which no other company suggested. This thoughtful addition was aimed at eliminating odors and helping redirect water from any future cracking--an extra layer of protection we appreciated. Their warranty is advertised as a "lifetime" warranty, though it's technically a 15-year transferable warranty. Still, it's reassuring to know it can be passed along to future homeowners. Once the project began, they uncovered an unexpected issue with our foundation (not surprising given the quirks of our house). The remediation added a significant cost, but after discussing our financial situation, Keller generously reduced the additional charge by nearly 40%. Impressively, even with the added work, they finished the project three days ahead of schedule. Throughout the process, their team was professional and respectful of our space--covering all belongings to protect them from concrete dust. They even went above and beyond by repairing our front sidewalk after running drainage underneath it, leaving it in better condition than when they arrived. As for performance, we haven't had enough rain to truly test the system yet (and hopefully won't anytime soon), but based on garden hose testing, the sump and drainage systems are functioning as designed. The basement already feels noticeably less damp and musty.

Curt and his team were wonderful to work with…read more He provided daily updates with photos and made the process of putting in a french drain incredibly efficient. During our initial meeting, Curt provided recommendations that will help us tremendously when we fully finish our basement. We hired him on the spot and are very happy with his work.

Quality value and professional all in one!! Great waterproofing company located in Hanover…read moreservicing Boston and south shore and western mass