I had a great experience with Klein Carpet Cleaning. What really impressed me was how thorough they…read morewere--not just in the cleaning, but in explaining exactly what was going on with the stains in the carpet. They took the time to break down how pet stains actually work, explaining how urine and other organic stains can soak through the carpet fibers into the padding and sometimes even the subfloor. Instead of just masking the smell or surface stain like many companies do, they walked me through the proper process required to truly remove it--treating the area with the right solutions, allowing time for the treatment to break down the contaminants, and then extracting everything from deep in the carpet. They also explained the difference between stains that can be fully removed versus ones that may have permanently altered the carpet fibers, which I appreciated because it was honest and educational rather than a sales pitch. The level of transparency and care they showed made it clear they genuinely want to fix the problem, not just make it look better for a few days. If you want someone who understands stains at a technical level and actually takes the time to do the job right, I highly recommend Klein Carpet Cleaning. Great service, great results, and people who truly care about helping their customers.

Prepping a house for sale of an aunt who recently passed away. Matt offered to go by with his…read moretrusty black light and give me an estimate, including if the carpet could be cleaned or should be replaced. Overall, I have NEVER dealt with a more knowledgeable person in pretty much any trade I've ever hired! Great communication, show up when they say they will show up, thorough, and follow through with a customized cleaning plan like you won't get with anyone else. After seeing the extent of the pet damage, he recommended replacing all the carpet, not cleaning it, because the damage was too extensive to be able to remove long-term pet odors from the existing carpet (and he explained why). Then, after bidding himself out of making any money on the job, he STILL spend a significant amount of time on the phone with me talking about what he saw, why it's an issue (how pet odors work and what you need to do to TRULY get rid of them, which I had no idea!), the importance of fixing it before selling it, etc. He was SOOOO honest, knowledgeable, and helpful, saving me from a lot of potential trouble later. He was so amazing, I tried really hard to pay him for his time and expertise, but he wouldn't even take any money for his invaluable advise. I could tell instantly that this is a guy who is passionate about his work and doing right by his customers. Matt is one of the few Certified Master Textile Cleaners who actually works in the field, and it is clear how passionate he is about his craft. He knows about EVERYTHING from cleaning carpets and furniture to household chemical products. He was FASCINATING and I learned so much. I have never come across someone like Matt, the level of honesty and depth of knowledge. He was so great, I am trying to hire him to consult on the flooring in my own house in another state because I have NEVER had a carpet company like him. He truly looks at each job individually, comes up with a custom plan for your situation including the products to use, how to clean, etc. He also puts an emphasis on using non-toxic products, which I LOVE. You will be in the BEST hands using Matt and Klein Carpet Cleaning.

I have used Hennes cleaning services twice and Ken has done an AMAZING job each time! First…read moreexperience was when I bought a new house and kept smelling urine when the weather warmed up last summer. The products and carpet cleaner I bought and used just did not work. So I contacted Ken. Ken came out took care of the situation and explained that the smell may not go completely away as it is highly likely it penetrated the wood floor beneath the carpet from the previous owners. However, after he cleaned it the smell was no longer! I just wished I could have found him prior to spending hundreds of dollars on a carpet cleaner and products. Second experience with Ken was when my dog had a stomach issue that no matter how hard I scrubbed and what I used I could not get the stains out initially. Ken was available 2 days later and within 45 mins my carpet looked brand new!! I would highly recommend Ken as he is honest, professional, and pricing is fantastic. I have had experiences with big name carpet cleaning companies that charge twice as much and none have done as great a job as Ken! Thank you Ken!

I recently hired Commercial Steam Clean to clean the carpeting in my condominium, and I was very…read morepleased with the entire experience. The staff I spoke with by phone were helpful, professional, and efficient in scheduling my appointment. The technician assigned to my unit, Tim, arrived on time and was extremely thorough, professional, and kind throughout the service. I appreciate Commercial Steam Clean's commitment to excellent customer service and commend the company for hiring and retaining such outstanding staff. Thank you for a job well done.

Not thrilled at the end product!! Guys arrived and were there for maybe 30 minutes. For 30 minutes…read moreof work and the price charged, it doesn't make sense. Also, I've never had carpets cleaned and the carpets not get raked. They didn't do they. The carpets look no different. Nothing special about what they did. Not worth it, if you ask me. I really wanted a great job and hoped to received that based off reviews but that wasn't the case.

Good communication about confirming arrival. On time, friendly and did a great and thorough job in…read morethe timeframe we had discussed. Competitive pricing. Very pleased

Excellent attention to making sure carpeting was perfectly clean wall to wall! My carpet tech was…read morecareful to pre-treat all spots that were quite stubborn. So glad to have chosen Dream Steam!

My carpets had heavy pet wear from the previous owner. Jeff came out on time, was very professional…read moreand did an amazing job. The carpets were so clean that it felt like a whole new home. I opted for the additional pet cleaning but he made sure to walk me through why it was necessary. The black light flashlight was a really nice touch. It's been over a week now and I could not be happier. You get what you pay for. Most of the time when you opt for the cheaper option, you pay more in the end. That's why you should get Jeff to come out and do it right the first and only time.

on time, nice young man, great job, modestly priced. Thank You!…read more and now for my 85 characters.....

I own a property management company and need a lot of apartment carpeting cleaned when residents…read moremove out. They are the best company I've used in 27 years and I've used many. It's amazing the stains they can get out. Cory the owner is easy to schedule with and his techs Todd and Paul are great at their jobs and very reliable. I tell all my friends to use them if they want their carpets to look great.

Scheduled the appointment on Friday and they were able to come the next day! Paul was thorough and…read moreefficient, and the carpet looked brand new. Thank you!

Jason did an excellent job cleaning our sectional and chair. Great, friendly service with excellent…read morework. Will use again!

Jason was the best, he was reliable, prompt and very professional. He cleaned our carpets and they…read morehave never looked better!