This company came to the fenced in employee parking of the trucking company I work for and towed my personal truck away while I was out on the road for 6 weeks working, along with other employees vehicles as well. They gave me no notice! They now want me to pay $3,500 and going up $90 each day, to come get my personal vehicle from their yard. They also told me if I don't pay, they will put a lien on my other personal property. According to the laws of Riverside County, everything thing they did was illegal. They will be hearing from my lawyer. John Reynolds Jr. read more

These guys got reached out by City Towing they were sent to me after Victor Valley towing couldn't get one of their guys to tow me out of stuck on SH18. Snowy conditions caused me to lose control of my vehicle and a truck hit my front end. Long story short they were nice enough to let me ride in the cab; they didn't even pull the typical towing bait and switch where you have to pull some extra money out of your pocket to pay them after paying for it to get arranged. Call these guys if you're stuck in a really bad jam. read more

Had to utilize Fontana towing as our car broke down on labor day. We contacted AAA and Fontana towing was dispatched to us. We were told an ETA of two hours due to it being a holiday. We were so bummed thinking we had to wait 2 hours in the hot sun. Now to our surprise Fontana towing was already on top of it. They showed up in less than 20 minutes. They truly saved the day! Not only were they fast but super friendly as well. I highly recommend Fontana towing they are fast, friendly, and reliable! read more

Fontana Towing - Top notch service - Towing Near Me - San Bernardino, California

Today Alex was horrible. Very rude and unprofessional. Arrived for a heavy tow. Took him 45 minutes to hook units to tow. Told me to go stand on the corner...sidewalk. Indio California...it was 106 degrees. WHY NOT ALLOW ME TO SIT IN YOUR A/C CAB OF YOUR TRACTOR? I stood there in the heat and dehydrated...and became faint. I have it all on body camera. When Alex finished hooking and hanging his lights. He began to yell...from the middle of highway 111. "HEY DRIVER. HEY GUY....LETS GO. HEY YOU!" I was so delerios and light headed. He then walks over and...on body camera...says! "DRIVER I HAVE BEEN YELLING FOR YOU...FOR TWENTY MINUTES!" WOW! What a POS liar. Didn't even help me. I was having a medical condition....AS I HAD been standing and holding bags...in 106 degree heat. I clambered into the truck and this guy...blast his music...and let all of his windows down. It was....EXTREMELY NOISY...AND WINDY...INSIDE THE CAB! HORRIBLE! Alex not knowing...who I am...and my credentials. Clearly he is a racist...AS he treated me. A CDS with 43 years in the commercial transportation industry and a best selling author on the subject. Live Stream of the CRAZY RIDE in Fontana Tow truck...driven by Alex. They need to terminate him... https://m.facebook.com/story.php?story_fbid=941599303056405&id=1002266098 I am now headed to urgent care...AS his loud / obtrusive / rude and his actions to care for his customers he is entrusted to assist in emergency situations...caused me so much stress and anxiety. read more

Fontana Towing - Towing Near Me - San Bernardino, California

Tony, our driver, is phenomenal. As a mom who was stranded with her small child, we had three other towing companies cancel in us, through our insurance, before Tony arrived. I was a wreck and he assured us he would help us out. I told him I would prefer it to just be towed to my house, and I knew it was beyond what my roadside assistance would pay for, and I would pay the difference. Now here's where I take the stars away. ALEX, the boss, told Tony on the phone (speakerphone, so there were multiple people who heard it) that it was going to be $5 a mile to tow the car. Cool. Perfect. As soon as we got the car delivered, Alex tried to change the story and say it would be $12 a mile. Now 5 and 12 don't even sound the same, so insinuating we all misheard him was a joke, and honestly kinda offensive. Tony deserves 5+ stars, but Alex should probably learn a little bit of customer service if he's gonna be the "boss" read more

Call my auto insurance. They accept to the request from the insurance 1 hour and 20 mins .. they cancel the services ... Very unprofessional... I don't recommend it .. read more

Wry friendly and very helpful staff. Quick pick-ups. They made my towing experience stress free.

Dispatch lies, keeps you hanging and they lie about arrival time. Definitely not a 24 hr towing company stay away!!

Rude and lies！they told me came in45mins. Wait for 3hours nobody come. Never pick up the call. DON NOT WASTE YOUR TIME!! read more

Fontana Towing - Towing Near Me - San Bernardino, California

I'm usually not one to put a company on blast but this was an issue I couldn't just overlook. My brother got a flat tire on the way home from work, no biggie, i get over there, long story short he needs a tow. I give Fontana towing a call at 11:24pm December 30th Was told that a driver would be arriving in about an hour. (The gentleman that answered sounded like he was either on one or had just woken up) Since I had work at 3am I had to leave an send my mom to come wait with my brother, mind you it's 11pm by the time she gets to my brother. They wait till 11:30 an decide to give them a call for update, they never answered the phone, so they tried an tried an tried till around midnight. Till finally they gave up an had to call another tow company an that company was there in 15 minutes. I'm sorry but that's not right, why even say you have someone in route an never show up or answer the phone after taking on the call? Avoid this company. read more

Driver refused to drop off our RV in our driveway. We have a 25 foot gate with no trees or other instructions. Dispatch said it was a one way street which it was not. They dropped my vehicle on the street? Had to call another towing company to finish there work.Driver refused to drop off our RV in our driveway. We have a 25 foot gate with no trees or other instructions. Dispatch said it was a one way street which it was not. They dropped my vehicle on the street? Had to call another towing company to finish there work. read more

Juan Tisnado helped my elder mom to start her car and told her how to replace the battery in her Mercedes key. He was so kind, honest, and helpful. We highly recommend this business. In these times, we need kind & helpful people whom we can trust. read more

They get the job done, flat rate. Call them to pick up truck from nightmare tow company got it done. Be patient with Dispacth but they're good no extras. Towed a Peterbilt fast and effective. Thank you read more

Wow what a difference. This guy was super friendly. Quick and effective. What else do you want. I will definitely be using them. I hope it's not too soon though! read more

If you're ever in need of towing Fontana towing is who you need to call they are very professional and quick services. Cody made everything go so smoothly big thank you too!!! Rates are reasonable, great customer service you just can't go wrong!! One of the best experiences i have had with a towing company they truly do go above and beyond to help out their customers in a time of need. Thank you Fontana Towing! read more

I hired Alex which is the owner for the tow and we agreed on one price and charged $50 dollars more not only that Alex was totally unprofessional literally cursing at me and my driver. He caught me off guard and I called him to make a complain to him and he hung up on me. This owner is totally unprofessional and I don't recommend him to nobody. I'm very upset with this man and he doesn't deserve no business from the trucking industry. Negative 10 for recommendations for this towing company. read more

Horrible service and unresponsive. I assume some of the good reviews of this place are fake because this company is awful.

They do not specialize in all types of towing and recovery per the business card they gave us. Our insurance, National General, made us use this company for our RV recovery and tow needs after an electrical fire. They were instructed that the awnings, slides and jacks would need to be manually stored for towing. Oscar came with no equipment, could not take care of prepping the RV for towing and could not tow the RV to make our scheduled appointment. He said he would send someone back the next day with a bigger truck and the tools to get the RV in towable condition. We waited...and waited. We called Oscar. No answer. We called Alejandro and he said Oscar did not tell him that anyone needed to come out and complete the job and he accused my husband of not providing Oscar tools to do the job and not allowing him to complete the job. Stay far, far away from this unprofessional, unreliable business. read more

Fontana Towing - Towing Near Me - San Bernardino, California

Best towing service yet! I was stuck on the 10 freeway because my tire exploded and it caused my right control arm to break. They answered my call right away and insured me that they would be here to help as soon as possible. Sure enough they arrive and towed me from the 10 to north Fontana. The ride was not awkward at all, tow truck driver was very polite and friendly. Highly recommended! read more

AMAZING service !!!! I had gotten a for tire at 3 am and was stuck with mY 3 kids on the side of the road searched up places to help fix my tire when I came acRoss straight up towing I called them and there timing to come and help me was very reasonable and there prices were even more reasonable. They had gotten to me in less then 35 mins and when they arrived there they had provided me with outstanding services and was veRy friendly and very respectful. If you ever need a tow or yOu have any car problems make sure you call straight up towing very reasonable prices and the time wait is amazing. read more

This is the worse Towing Service ever the driver Alex was very unprofessional, did not want to tow my car due to his laziness, Do not use this service, try another Towing company, read more

Very respectful ,helpful,reliable, and the driver was attentive to my My classic Cadillac .. Blessings to FONTANA TOWING FAMILY . Be safe!

HIGHLY recommend Fontana Towing!! My car broke down on the freeway between cedar and sierra (probably the worst spot to be stuck in) , and i couldn't get any help from friends unfortunately, so I looked up local towing companies and luckily found fontana towing. Thomas came out within 15 minutes or so and helped me out big time. Talk about quick! He was super cool friendly guy, got me and my car to a shop safely. Needless to say, you should definitely go with Fontana towing! read more

Late. Rude. Disrespectful. Never showed up left me roadside for over 3 hours. My insurance dispatched a different company. Just garbage don't waste your time. read more

Israel was fast and SUPER nice... thanks so much for your HELP and getting my car safely off the mtn when I was stranded!! This guy definitely went the extra mile for us... stellar work Fontana Tow! read more

After my car broke down on my way home from work, I searched for the nearest towing company and this one seemed to have the best customer ratings out of the lot. Let me start by saying that it has received the highest possible ratings from it's customers for very good reason: the company is professional, timely, and makes you feel like you're not just another buck but a valued customer whose situation and needs are very much met and respected. I am used to dealing with services in this industry that tend to take advantage of their customers because they can, but was pleasantly surprised to find none of the sort at Fontana Towing. Tom, the man who came to tow my car in the precise fifteen minutes he said it would take, was professional and personable in the way he worked and addressed me. It's really refreshing to see someone who loves his work and actually appreciates his customers. Overall, I am giving Fontana Towing five stars for turning what was initially a terrible end to my work day into a smooth, pleasant, and productive transition into getting back home in one piece. read more

This is a towing service that I can say I'd recommend for everyone. When my car broke down on the 210 freeway I didn't know what to do so I googled nearby towing services and found this one. As soon as I called and explained my situation they told me not to worry and that someone was on the way. When my driver arrived I was met with a calm and professional vibe which really helped me relax. My car was taken from Fontana back to Walnut and my conversation with my driver Noah was very pleasant. I would definitely use this service if I ever needed to get my car towed again! read more

we call for the towing service and we saw the rate is good so we make the appointment. and they told us about 45mins will be arrive. then we wait more than one hour and call them few times to ask about the location of driver and they said 10mins away. but the fact is we wait half hour nobody shows up. so disappointed. I won't choose this towing service again. and then the guy came. and know nothinf. he waste our time and do nothing. he left in front of us and explain nothing. I suggest you guys don't ever choose them. BTW the guy don't ware the mask. read more

Best and fast Towing Company ever, I recommend them. I live in Ontario and there service was fast and professional. Thank you Fontana Towing :) read more

Best towing service ever! Fontana Towing came to my rescue after my car stalled on the 15 fwy as I was going up the cajon pass late last night. Cody was super friendly, arrived quickly and I didn't have to wait long at all. His work was extremely efficient, he hooked me up super fast and got me out of harms way. Without a doubt I recommend Fontana Towing to anyone in need to a tow! read more

Where should I begin. This is the company to call if you need a tow. The rates are very reasonable and the customer service is stellar. It is a family ran business that knows the value of customer service. Their arrival was fast and I couldn't ask for a better experience as a first-timer. Keep it up! read more

I never thought I'd be in need of a tow, especially at night with no one to call! Thankfully I got lucky and found a great towing company. Noah came out right away to help with in towing my car. He was a really laid back and friendly guy. Thankfully my car is fine but if you guys every need a quick lift, these are the guys to call! If I'm ever in this situation again (which I hope I'm not)these are my go to guys. read more

Just got a tow, the gentlemen that helped me was quick and very helpful. Less stress on me after having to worry about my baby being towed! Great towing service! read more

Got a tow last week from San Bernardino to my home in Fontana. They were very nice and professional with helping me out. I called them and right away they arrived in less than an hour and was very thankful for that. I recommend this tow company to anybody that needs road service, they are very knowledgeable and professional. read more

My car just broke down on the freeway and I called fontana towing. Thomas came down in about 20 minutes and helped me out. He calmed me down and towed my car to a mechanic. Really nice and energetic guy, he really helped me out. I'd recommend them to anyone. read more

Fontana towing saved me! My car freakin broke down by the freeway . These guys saved me!, And bro were they quick about it . Towed me to a safe location and got a tire on for me . I definitely recommend them as fontanas best towing ! read more

I recently used Fontana Towing after an accident. Briefly, I was hit while driving home from work. Fontana Towing was the towing company that assisted in towing my vehicle to my residence since the accident occurred after most body shops were closed. Fontana Towing were wonderful, they arrived promptly, they were very understanding with a woman who was still shaking. They took their time loading the vehicle, securing it onto the towing bed, towing it to my residence and unloading it equally as carefully. I of course rode inside the tow truck and the driver made me feel at ease after an upsetting finish to my day...Thank you "Fontana Towing" for the great service! read more

Fontana Towing company is Great! They really helped us, there was problem with my mini cooper's transmission, and my family and I were stuck on the side of the freeway, but luckily they came by fast. Thomas was really nice and friendly, and I'll definitely call this company again. Fast and reliable towing service! read more

I was stuck on the freeway on the side of the road at 2am this morning with a blown transmission in Fontana. I googled tow companies in the Fontana area and found Fontana Towing. The operator on the phone was friendly and told me that they would arrive within 30 minutes. They ended up getting there in about 15 minutes which was a relief because being on the side of the road with cars zooming by you at 2am while your whole car rattles is scary no matter who you are! While in the car with the tow truck driver he was kind and pretty funny! They towed my car to my home and were very fair priced. Great service! read more