The driver stole my expensive hat that was in my car after the accident. I was suppose to get a call back from the tow yard after they spoke to him and apparently he wasnt answering. Its been 6 weeks now and I have yet to receive a call back from them. read more

Good experience, the last tech we had was able to provide more services and a temporary solution to get my car to the right place to fix it. I would recommend for roadside services. They arrive quickly and their tech try multiple things to ensure you can at least get moving. read more

They beat the estimated time that AAA initial time given, Simeon picked my car up in a tight marking lot faster than I've ever had other tows pick up my car, and got me back home before the estimated original time of him getting to my car. Even better rate than expected!! Can't recommend them enough! read more

No definitely not Mr. Chris and Fabian Hurasha / Two Guys RV (909) 991-0780 and Farias Towing / Chinos Towing 951-452-1849 partnership in the sales of buying and selling RV units. I found a motorhome Georgetown Ferri year 2010 and contacted Fabian Hurasha by phone making an appt to come and take a look at it I was directed to Chinos Towing where the unit was parked I was taken for a ride and the information given to me was all good things according to Fabian and his dad Chris according to them the RV was in perfect conditions all good and running (brake lights, signals, side cameras awnings and slides along with entrance door steps which was all lies) we continue with the deal after the test drive and because all was done through appts I never noticed anything wrong until I paid it in full and drove it home. It was til then that a long list of not working issues came out as I started to check everything myself 1-generator 2-door steps 3-engine battery dies within 24 hrs 4-house batteries completely death 5-microwave closing door detached 6-mayority of the inside home wires are torn and connected to nothing. I have requested Chino and Chris to come up with some kind of agreement to fix things and make the RV liable and to put it back on the road and have it register since I never got a title from them and never told that the motorhome was "SALVAGE" time has gone by and not even comply with the house batteries nor the generator.......... read more

See all

I got the driver Angel, and if I ever needed roadside assistance again I would hope the driver is as kind and helpful as Angel was. Such a great person and my experience was 10/10 customer service. he even helped park the car and gave us some advice. what a great guy . :) read more

Chino's Towing - Angel managed to be super professional while showcasing a great personality and giving every courtesy possible.10/10 - Towing Near Me - San Bernardino, California

A concerned citizen. Today around d 1pm, I was getting on the 210 freeway from H st going towards Highland. A Chinos tow truck goi g around 75 to 80 miles an house would not let me merge onto the freeway. The driver had plenty of time to brake or get over into the next lane. Instead cut me off, almost ran me off the road and after I caught up to him, did he/she decide to slow down. Not sure how you train your drivers, but whoever this driver is, is dangerous and he is going to hurt someone. I will not use your towing company that allows their drivers to run rampant. read more

See all

They were on time. Reasonable prices. Won't hesitate to call them again. Towed my 68 VW to the shop in Mentone

man i appreciate chris for everything 10/10 would definitely recommend.he went above and beyond to make sure we made it back to base safe

I had a flat on the freeway. Chino towing was sent by AAA to assist me. They were there promptly. The tow driver Ronnie was very fast and changed my tire within 5 minutes. He was very professional and super kind. Very happy with the service I received read more

Worse service inexperienced drivers, will leave you out the cold waiting and deny u , hours and hours of waiting , also they messed up my bumper read more

Anthony is a boss, best roadside assistance I've had. Other places got me waiting over 2 hours, Anthony got to us ASAP and got the car up and running. On the road in under 15 mins. read more

God is truly Amazing!!! Tonight, I got in my car and guess what? It would not start. Thank God, I have been an AAA member for 39 years. I immediately called them and the blessings kept falling from the sky! Look'er here the Awesome AAA agent set me up with, "Chino's Towing!" The service driver was Frank. (Smile) Chino Towing is the most Legendary Tow Company in San Bernardino, CA. They are efficient and fast with the for arrival. Most important, Chino's Towing keeps you updated. The driver, (Frank) was so Amazing. He went well and beyond the call of duty with his Awesome Personality, Professionalism, Knowledge with mechanical issues, Empathy, and wanted to make sure I was safe and sound before he left. AAA needs to truly Value Chino's towing, and Chino I know you value your employees just by the way Frank treated me as a 66 year old woman stranded and needing assistance. I appreciate Frank's warm personality and comforting words while he checked to see what the problem was with my vehicle to help with the resolution. Frank is so deserving and worthy of being recognized for coming this late to assist and NOT needing a Starbuck's... Chino's and AAA need to give Frank a Starbuck's gift card because he provided, "Legendary Service!", and I am forever grateful! He arrived sooner than expected and was Soooo Very Respectful. Last year I locked my keys in the car and AAA sent me a tow truck driver NOT from Chino's towing but from H-ll. It was the worst experience ever and I called AAA, they apologized and made sure moving forward I get the belated Kobe Bryant or Lebron James of the Chino's Towing Company!!! Thank You AAA, because, this evening I got just that!!! Frank, thank you for being so kind and taking the time to show me why my vehicle did not start and definitely what I needed to do. You were definitely on point!!! To the Owner of Chino's Towing, thank you for hiring such a remarkable man like Frank who has integrity, respect and shows how much compassion he has for AAA members and people in general. Everything went well and I know an abundance of blessings shall fall right in Frank hands!!! He showed up and showed out and I am so grateful. Once again, Words will never express how much I appreciated Chino's Towing providing AAA service for AAA members. Frank, you are one Awesome Employee, Man with Integrity, Respect and Excellent Customer Service for AAA members and it is obvious God fearing! Chino knew what he was doing when he hired you to come on board with his Team to provide AAA service to AAA members. May God continue to bless you! It is because of people like the AAA agent, Chino's towing and Frank!! "It is what it is!" Smile Sincerely, AAA Member of 39 years read more

I got my father's vehicle towed by chinos towing Angel is the name of the driver excellent job I totally recommend this company fast and professional service 10 out of 10 read more

My technician Anthony arrived crazy fast. He was super helpful, professional, and informative. No complaints at all. read more

Chino's Towing - Me in the tow truck with the technician, looking back at my van being towed. - Towing Near Me - San Bernardino, California

Great customer service! Fast, friendly, and respectful. AAA had them come out and help us when our car died on freeway. They were on time and had us back on the road ASAP! read more

My son is at college for his first semester. His truck needed a Tow. Benito is a hero. He quardenated between AAA, the closed repair shop, my son, and I. I live an hour and a half away. read more

Angel is a life saver! He towed my car in Friday rush hour traffic and hooked me up at his personal mechanic, who took my car in late on Friday afternoon. While my car was being looked at, Angel went above & beyond & dropped me off at enterprise so I could rent a car and still make it out to Vegas for a show that night. I made it to the show just in time. My car was fixed as well at the place he recommended. Thanks Angel. read more

Juan at Chino's towing said he would come get our unwanted RV off our property. Verbally agreed to do so at no charge. Kept saying he would come, would never show up. Then stopped answering our calls. This was a time sensitive matter for us. As you can see in the picture, taken directly from his website, this is a service he claims to offer. After 5 days of wasting our time, we finally gave up. Don't waste your time. Shady advertising. False advertising. read more

Chino's Towing - Here's a photo of his website. Don't waste your time. - Towing Near Me - San Bernardino, California

This year has been so bad... one thing after another and then I take my car for an oil change at jiffy lube, drive it for a bit and the car breaks down. Called triple a for a jump thinking it was for sure going to be in need of a tow, literally prayed for God to grant me a miracle and the Lord Almighty sends Michael from chinos towing. The first thing I said to him was "Michael, like the arch angel" ?!? Thank you Michael for doing such a great job and having such a good attitude. Cars running fine. Thank God. read more

Literally never do reviews but I just had to do one to highlight the service that I received from Benito. He was prompt, professional and very courteous. Benito was attentive and very helpful while I coordinated the service to get my car back up and running. His great work ethic truly showed from beginning to end. Thank you again Benito I truly appreciate you! Chinos Towing give this guy a raise! read more

The worst business ever. they made me wait over an hour to pick up my car. I had to return to work (5 minutes from home) the driver refused to pick up my car although I left someone waiting for him and refused to wait for me after I got on the line and ask him to please wait since I had waited for him over 1 hour. unprofessional people work at this place. driver stated he didn't give a shit. i called the business and spoke with Chino (owner) he didnt care and told me to do whatever i wanted to do. read more

I was lucky to have Robert (I hope I remembered that correctly) as my technician. I was stressing over my truck battery and for sure thought the worst. Robert came to my literal rescue haha he was super friendly and reliable. He walked me through the whole process and went above and beyond to make sure my truck was running smoothly again. Robert made sure he sent me on my way SAFELY. I can't say enough great things about him. Robert, thank you so much for all your knowledge and help this afternoon. You made a very stressful situation turn into a not so stressful one. If you get lucky to get him as your technician, I promise you won't be disappointed. Thank you again, from one truck enthusiast to another. read more

Got a tow yesterday. The driver was fast to get there and very professional. After dropping my car helped push it into the driveway.

This company drivers will damage your car and say they didn't do it I don't recommend this company at all they damaged my car rim and the driver won't admit he did it I have pictures and a video of the driver saying he's gonna do a report with his dispatcher but he did the opposite and said he didn't do it so I'll let the insurance deal with it read more

Chino's Towing - Rim as u can see the black paint is on the scratch - Towing Near Me - San Bernardino, California

See all

My car battery died. I called AAA and they dispatched the service to Chino Towing. I had to wait an hour because Victor was the only employee on duty after 6 pm. However, Victor was quick with his service to replace my battery. I'd glad that he was there tonight to service my car. He's nice and professional. Thank you for your assistance, Victor! The company should hire at least one other person to handle calls after 6 pm so customers like myself don't have to wait an hour to be serviced. read more

My car broke down on hwy 18 on Sunday it was pouring rain. It is very hard to receive great customer service now and days but Bryan was not only professional but very courteous Poor guy was soaked after helping me tow my vehicle Even then he smiled and was able to assist an old lady in her despair Kudos to Bryan I'll be recommending this tow company thanks to his great service read more

Thanks chinos towing for the amazing service quality today special shoutout to our driver Anthony Leonard 10/10 stars if i could.

Thanks You Anthony For Towing My Car With Care , I Highly Recommend Them , Won't Disappoint

Back in mid August during the storm, we were stranded on the freeway offramp in the area & finally we got a hold of Chino's after trying to find a truck to save us, and like a ray of light, Bryan shows up & everything was ok again. He was kind, a true professional & we knew we were in great hands. It's been about a month & that tow is still crossing my mind. You're that good, Bryan! read more

Angel was very helpful and efficient. He worked fast and satisfied our needs. Highly recommend Angel

After waiting for over two and a half hours for a tow company to be dispatched out by AAA then to call back and was told that dispatch will call me in 10 minutes and after 45 minutes and still no call back I called AAA back to find out that my need for a tow truck was never dispatched out to a company so dean with AAA called Chino's towing and they called me and had a truck out to me within 30 minutes . I can not say how much stress was taken off me at this point it was 45 degrees out side and the driver had the heat on in the truck and safety got us home. I'll call chino's towing and bypass AAA if the need ever comes up. Thank you to the dispatcher and driver you both were angles. Happy New Years The Ramos Family read more

They were very fast in their response time and Angel was helpful with towing me home. Highly recommend their services.

Amazing service and even better customer service, the tow truck driver Anthony Leonard was amazing and did an amazing service, would definitely recommend this company to my family. read more

Angel was the driver who took care of my vehicle and me. He was fast and had great communication. Thank you Angel for your friendly and reliable service. read more

The worst towing experience ever. I called in the morning to ask if they can do a tow for me from place to place and they said so I scheduled and agreed to their price. I was then told to message my address for pick up as I did. After literally waiting well over 4 hours for them to arrive (same city they tow in) I them messaged them and asked how much longer without a response in over an hour which by that time I had just called another tow company and had it picked up and moved within the hour. This place is not worth your time, money, or tow. At least be courteous and say how long it will actually take or even as much as any response would be nice. These people are flakes and a waste of time. I will never refer anyone to them which is a lot because I work on cars on a daily basis. read more

I had to get my Jetta towed to the mechanic, and Angel showed up very promptly, was helpful, professional, and prompt. He delivered the car quickly and safely, and was overall very professional. Definitely recommend working with him. read more

They answer my call and make me wait for 4 hour, and when they arrived the driver was SO RUDE and let me talking to my self,,, without any explanation. If you want to have the worst experience of your life call Chino's Truck!!!!! read more

I got in an accident and my car wouldn't start, I called AAA to get a tow and they sent Chino's out to help me. I believe the truck driver was Mauricio, he was professional, friendly, and respectful. Overall great customer service. read more

Tech was Sal and he was the best. In a very stressful situation he was patient with me as I was trying to sort out my other arrangements as I was alone and three hours away from my final destination in a 5 hour road trip in an area I knew nothing about. Arrived super quick ( about 20 minutes) and when I had questions about the area and if there were any car rental spots in the area he directed me right to the enterprise. Again just so nice and so understanding as I was a little frantic in the unpredicted and unfortunate situation I had just found myself in. read more

If it doesn't say AAA on the truck don't have this company help you! Big disappointment!!!