On 04/10/2025 I attempted to check out with about $150 dollars worth of groceries in my cart. I am 80-years old and require assistance unloading groceries from the cart and lifting them up to the belt. Everything in my cart was heavy. I asked for help unloading the cart and the cashier refused. Instead of taking one or two minutes to unload my cart, she left her station, went to the manager and ask for someone to come to the front to unload my cart. Not only was the cashier able to help unload it but there were three other employees standing around the front who could have helped. They all refused to help me.
I left the store without my groceries and will never shop at this store again. It is not set up for senior citizens. They have no front helpt to unload carts, or help out to the car. They have three very old scooters that are not charged. It is not properly managed and does not deserve the business of older Leeds citizens. I urge senior Leeds citizens to boycott this store and shop somewhere that values our business and shows it by being helpful to those of us who need help. read more