I was in a pinch for greens and black eye peas on New Years Eve and my normal grocery store was out! I was in a panic ((gotta have my good luck and money in the new year), and so I ran to Winn-Dixie. I honestly didn't know these stores were still in business... it had beEn 10 plus years since I had been in one! Thankfully they had the New Years essentials, so Winn-Dixie saved the day (or year). I didn't peruse much since we were there for 1 specific reason, buT I did notice the store was smaller than other grocery stores and a little dated. The lines were extremely long, so I wish theY had more registers open and checking people out. I don't think I'll make this my go-to grocery, but I'll stop here on occasion. read more

This location is clean , lacks in product selection , however. I love Winn Dixie but this location is nothing special . I will say that the staff is courteous and helpful . Enrollment into Winn Dixie Rewards helps saves money on your grocery Decent wine selection / deli ok as well read more

Not the best Grocery store around, but it's decent. We came in to get a few items before New Years, as the nearby Target was out of Greens and Black Eyed Peas. We found what we needed pretty quickly, but even they were almost out. The store itself was a little cluttered, and was pretty packed. They have good deals though for their loyalty members, so we signed up to take advantage of the deals - didn't take too long, thankfully. The store could use a facelift, but the staff themselves were fairly nice to us. Seeing as how it is extremely close to our house, I think we'll be back on occasion. But I'm sure we'll check our local Target or the new Aldi's before we head over to Winn-Dixie. read more

I like this store, but there prices have got so high ,And today I went in , just had one thing but they only had 3 lanes open , and everyone had a buggy full. The cashier was checking out and bagging. So slow. Not there fault, they need to hire people to bag so it won't hold up everyone. When I got to the meat dept , I have to say it left a lot to be desired, it just looked like it needed a good cleaning. read more

Winn-Dixie - Grocery Near Me - Trussville, Alabama

Negative Review Disclaimer: after driving to multiple locations in search of seafood, we called this location to be misinformed and totally disregarded. The young man Riker, answered the phone stating yes we have crablegs they are 10.99 a lb. We drove across town to a empty casing, no seafood, only a few bags of old small empty bags discounted and for obvious reasons. I'm so frustrated because I called and when I inquired about the seafood he dismiss the fact he lied to me! Then extended the time saying I called much longer ago. Tip: go to the store for yourself do not rely on the employees for accurate information. The manager said he would speak to him. read more

Winn Dixie Pickup Service Sat., 2/25/23 Covid has affected some family members; I am negative, but I figure I should avoid people to be safe. I remember I received a $20 off $50 pickup order at Winn Dixie email so think this is a good time to try it. I spend an hour or so trying to navigate their app--first of all, to see the terms of the deal, which I never find--then trying to find items I want to purchase, wishing you could sort by sales items. By noon, I have my order together, but the app will no longer respond. I attempt to start over a couple of times but no luck. I call the Trussville store to make sure they have the pickup option. They do, but I am told they have cut it off for the day. Sun., 2/26/23 8:33 am--I place order to be picked up at 11:30 9:57 am-I receive email and text saying my order is ready to pick up 11:30 am--I arrive to pick up my order. An associate comes to my car and says she has no bags for me but sees my order on her device--maybe they're still shopping it. I tell her I received word over an hour ago that it was ready for pickup. Over the next 10 minutes she goes to speak to a manager twice and gets no answer other than they will have to call customer service to see what to do. There is never an offer to regather my order quickly while I wait or reshoot the order and have it delivered to me. She does say she was asked to have me make sure I am at the right store. Um, yes, I am at the right store--didn't you just tell me you can see my order in your queue? I ask to just cancel it--she says she can't do that. Finally, I am told to go home while they work on it and call them back in 30 minutes. (Side note--good! since the hot lunch I picked up is now lukewarm. 12:35 pm--I call the store. I am told I need to call customer service myself and ask for e-commerce. After I find out something, I am to call them back and tell them what to do.... 12:38 pm--I call customer service (1-845-745-0464) and am told I will have a 30-minute wait. 1:00 pm--While on hold, I attempt submit a complaint through their "Contact Us" portal. After proving I am not a robot by identifying pictures of motorcycles, bridges, and traffic lights, I get error messages and told to try again later. No thank you. 1:05 pm--I resolve never to darken the door of a Winn Dixie again. 2:05 pm--to be continued; I AM STILL ON HOLD! Update 2:11 pm--At last someone takes my call. Resolution: I can go back to the store and get the groceries for free. I'll have to go in and shop--no thank you. Other option: I may or may not be charged for the groceries I did not get, but I am promised a refund in 7-10 business days if I am charged. Well, I guess I'll take Door #2 then! Congratulations, Winn-Dixie, you have snatched the crown for worst customer service away from Wal-Mart! And they said it couldn't be done! read more

I've been shopping at this location for many, many years and have never had a problem. However, today they had an individual slice of cake listed for $1. We had to call the woman behind the counter three times before she would come to assist us and then she said that even though it was marked as $1 it would actually cost a little over $4 for one slice of cake and we would be better off getting something else. She then walked to a refrigerated section in the bakery and pointed out a frozen cake which we had no interest in. She was rude and condescending and walked away while we were still trying to talk to her. The second problem came from the meat department. They had only one package of the meat that I needed and when I asked the butcher to please divide the pack in half, something I do on a regular basis, I was told that he couldn't do that because it comes prepackaged from outside the store. But yet last month (and for years) they had no problem assisting me. This man was also very rude and condescending and refused to help us. Here's some advice: if you don't like your job, find one that you do like and quit taking your disdain out on your customers. I'm sure Winn-Dixie would hate to start losing customers over rude and condescending employees. And I'm sure there are a lot of people out there that would just love to have your job. read more

My wife and I accidentally dropped a bottle which spilled in the aisle. after flaging down an associate to help we watched her (an elderly woman with a broken hip) go to her managers for help only to be ignored. this woman did her absolute best and I was very dissapointed to see her managers treat her so poorly. I expect more from people who are meant to be management. read more

I didn't realize how bad this Winn Dixie store was before buying $80.00 worth of meat today. I made the mistake of sending my son to pick out a big beef tenderloin on sale and to give this to the meat department for cleaning. Of course my 17 year old son didn't know when this was given back to him with all the silver/white connective tissues was still on the tender that it wasn't cleaned properly. I had already cleaned half of this at the time of the picture. I would have certainly sent this back. Some employees just don't give a rip about their job. read more

Winn-Dixie - Grocery Near Me - Trussville, Alabama

Poor service and selections, this place has gone downhill for past several years. I've tried to support this store, as it's more convenient for our family to get to than Publix, but I've had it with this place. read more

i love love windixie, especially trussville. im a nurse i work in gadsden so i shop both stores. very clean, great customer service. i gotta brag on my cashier, her name is yvett. she worked very hard, oh she could out work any man, teenager. yvett was very patient with me, i bought 600.00 my monthly shopping trip. we actually had a good laugh after she got me checked out. love her. she definitively needs a raise. idk what she makes but she is few and far between. you go yvett read more

This Winn Dixie is well-stocked, clean and service is decent, especially once you get to the registers. Based on the customer traffic on my visit, it is a valuable part of the community and the place to buy groceries for those who live toward the heart of Trussville. read more

This is my neighborhood grocery store everyone is so kind and considerate.....Especially Mark and Striker in (steak & seafood) they always go above and beyond their job requirements even when they're closing, if they have it they don't mind weighing and wrapping my filets for me....I read one review that said customer's have to help bag groceries when it's busy...(and,so what) I do it because I like the people and It's our neighborhood grocery store. Hey I can go on and on about how great the people are that work a Webb Dixie Trussville are but you should go see for yourself. I'm out peace. read more

Very slow service. Don't have enough employees so customers trying to bag. Need better customer service.

I work close to this Winn -Dixie so it is easy to run in get a few things ,So today when I got off I went to get stuff for Taco Salad all the lettuce looked bad rotten I found one looked ok, so when I went to get the meat I noticed the name has Changed to AG This Meat is nothing like the old winn Dixie meat.. when I got home to cook I opened the lettuce it was rotten all the way thur.So no taco salad. I try to call 2 times to talk to a manager waited both times over 5 mins they never came to the phone. so I will not be shopping there any more!! what happen to produce managers who took care of the old bad produce? read more

This is literally the worst Winn Dixie I've ever been to. The workers are awful especially in the deli.