Have been to The Shoe Dept several times over the past few years. Their selection is great. The…read moreprices are reasonable. However, the service is hit or miss. We went today to get my mom some shoes after her Mother's Day lunch. We wandered all over the store finding several pairs she liked. But before we could continue she needed to use the restroom (which she has used in the store before) and the clerk would not let her go back. So we left the store, without the shoes. Sometimes it's all about the service. If there were a sign posted that said, "no public restroom" or she hadn't used it before that would be one thing. But there wasn't and she had. I'm imagining we'll go back in the future will just be sure to do so with an empty bladder.

Doesn't deserve any stars. Was treated terribly. Bought shoes, was told I could return, and can…read morereturn within 30 days, after a week I couldn't wear them, so I took them back. All 3 employees (even the guy who told me and the other person who took me, the bullshit that I could return them) all went into a back room - to discuss it and then told me me I couldn't return them. They were not damaged in any way. No store credit either, so I'm stuck with a $ 182.00 pair of shoes that I can't wear. I wanted to get another - different pair- but nope. So do not go to this location, unless you want to be lied too and treated like garbage (which was the way they treated me when I first went there), I hope you assh##less go out of business cause you all can suck it.

I've been coming to this store for 8 years. It has a great selection of boots for work and hiking…read more It's by far not the closest Red Wings store to me but the drive is worth it. Matt is very knowledgeable and probably has the best customer service out there. He has been a great help during this crazy COVID-19 quarantine. Thanks Matt!

I frequently purchase and wear Skechers shoes because they are comfortable, so I had to stop in…read morewhen I saw this location of the store. I bought a pair of ballet-flat sneakers that cost $40, sock liners that cost $11, a t-shirt that cost $17, and a pair of yoga pants that cost $28. The store had a sale going on, but I would have preferred that prices be even lower.

Staff aloof and could not care less. Didn't even say hello and I strolled the showroom floor…read morefor 15 minutes before leaving, store was empty Tuesday afternoon, Probably won't go back.

I just wanted to take a moment to Thank the Management and Staff of the Canton JC Penny for helping…read moreme with a pair of Clark shoes that I bought and could not wear. I had taken them to the store and was told that they would only give me $20.00 for a pair of shoes I paid $64.00 for because I was too late past the deadline. However the Manager took her time in making sure that I was satisfied with my purchase and allowed me to bring the shoes back and exchange for a pair of shoes that I could wear. I had been ill and was out of commission for several months so I couldn't deal with the issue then Again thank you so much for all your help and I will definitely continue to Shop at this JC Penny Store and refer friends and relatives to do the same. Thank you again, Sue L. Dover Ohio

They always have what I am looking for. Good shoe selection. Good sales, coupons and rewards…read moreprogram.

I purchase between 5-6 pairs of running shoes at this location every year. The staff is extremely…read moreknowledgeable and does a fantastic job of making sure that you get the right pair of shoes. Since this store is an outlet I can typically get 2 pairs of shoes for the price I would normally pay for one pair, which is a huge budget saver. I highly recommend the Second Sole outlet!

Great service. Got fitted for running shoes and didn't have to pay over $100 for them!read more

Store manager Tara(?) assisted me with my shoe purchase and was kind, knowledgeable and…read moreprofessionally personable. Thank you so much.

Highly recommend going to see Damian Jackson at the Belden Village location…read more He is very friendly & knowledgeable about the Good Feet 3 steps system. He took his time to thoroughly explain the process. I felt instant relief the first time I used them. Go check them out!

I needed some OTC meds and just happen to be visiting friends who live in Ohio so I stopped at this…read moreWalgreens in Canton. Pretty much like any other Walgreens. I found what I was looking for.paid and left. I like Walgreens.

Mandish threatened to fight me. Telling me. "What are you going to do about it" " I get off at 8 if…read moreyou wanna fight" Abby experienced all of this. He should be terminated for talking to a long customer like myself. He was harassing me, triggering my diagnosis. Yelling Obscenities to me across the entire store. Mandish is getting paid, I am not putting up with these threats. Threats to fight me? I've never experienced this type of horrible customer service in my entire life. He's trying to tell me I cannot go back to this location, then he shouldn't be neither. I have want to speak with Allison his boss, and the area manager about his threats on my Safety. What a bad man. Nobody likes him, his employees, so get rid of him. Lashing out like that? Anger management classes Mandish & CUSTOMER SERVICE. when you threaten a customer, that is an immediate termination. I should never have to put up with this crap. Only in Ohio. My gosh. Abbie, you know what I go through here, I don't need Mandish and his anger management that he needs to be sent to classes for. And if you can demand that in order for him to keep his job Do it.

Rude, rude, rude. Went in on a Saturday and was told I could exchange or return blankets if they…read moredidn't fit on the following Monday. The blankets did not fit, returned on Monday, and the (comparatively) younger guy implied that my barn manager didn't know what she was doing, although she has a lifetime of experience. He also said he would hit my equine when I described behavior I would like to modify. I got strong alcoholic/wife beater vibes there. I had thought toxic masculinity was a myth, but I was wrong. Then during the return on Monday, the old guy started whining about how they were going to prosecute me if my check bounces. Class! I had been courteous, and I was appalled at his mouth. I had tried to pay with a card on Saturday, but their credit card reader was down I had offered to wait until it was fixed, but they declined and said pay by check. I I won't be back.

You all need to realize that this place offers good products at very reasonable prices. Yes, it is…read morequirky, Carl can be rude sometimes, but come on... He's an old guy who has worked hard. It is just an individual store trying to make a living. Get a tougher skin. This country has to quit whining. Since when are horse people so sensitive? So tired of it. You will regret once they are gone and all you have are the bog box stores with higher prices. Carl's place is perfect for the beginner horse person on a budget or if you need to pick up a new fly sheet, soap, buckles, blankets and such at a reasonable price. I shop here very year and I expect Carl to say something out of left field. So what?