I want to thank the staff for helping me take care of my mother! I appreciate how considerate and…read morecompassionate they are with my mother. I especially like to give a great Thank You to Tamika in HR. That is her role but she goes above and beyond the call of duty. This transition for me and my family has been very difficult. When I walk through the doors she always offers a sense of peace. I am grateful that she assist me with my request and make sure that it is done. I know that nursing homes usually have a hard reputation of challenges but this has been the 1st time I can be thankful for the support especially from Harmony! Thanks to the receptionist, nurses, nurse assistant, social services, nutrition, cleaning staff and top A1 therapy team!!!!!

Staff is very nice to my mom . The place is clean, smells good, nurses are attentive, therapists do…read morea good job.

I have been a short-term resident of this facility, and I have family members who have been…read moreresidents there as well. My personal experience, as well as the experiences of my family members at this facility has been very positive. The facility's Administration has an open door policy and has been willing to listen to issues or concerns I had or my family members had, and then quickly addressed them. Staff members, from Nurses, to CNAs, to Housekeepers and Maintenance have been highly responsive and attentive, and the facility is kept very clean. The facility also has an excellent Physical and Occupational Therapy staff who really go out of their way to work with the residents who receive therapy. I would give this facility a 5 star rating except they need to improve the food menu, and improve the resident call-button response time.

please, please if you have to leave your family in this institution please check on your people…read more Don't just put them there thinking that the staff is caring for your family member for my experience. These people always have a bad day everybody from the to the CNA's to the receptionist asshole in the phone to the housekeeping gentleman that's keeping the place clean. They all seem to be having a bad day every time I visit this facility. It's just weird y'all even if underpaid location when you people find something else to do

My father was transferred there from Loyola after he broke his neck in several spots to learn to…read morewalk again. The care he received was above what I could ever imagine. The nursing staff was so kind and patient with him. The physical therapy department took their time with him pushing when needed

Excellent from PT - OT and ST dennis deborah and MEGHAN were all fantasti -- soo glad i went to SR…read more!!

I went to Orland Physical Therapy after shoulder replacement surgery. The entire staff is extremely…read morehelpful and attentive. Their facility is clean, well-maintained and capable of a wide variety of excercises. I made wonderful progress in my healing due largely in part to working with them. This is the second time I have chosen to work with them and I'm very glad I did. I would recommend Orland Physical Therapy to anyone.

I was at Orland Physical Therapy for knee replacement. Patrick and Justin are exceptional! I would…read moreaward ten stars if I could. The entire staff contributed, were very helpful and took an interest in my progress. Just love the staff! They were a pleasure to work with. The equipment and facilities were first rate. I would recommend OPT to anyone needing therapy.

This is a very well run facility with a dedicated staff. I know colleagues that have a relative who…read morelives here as well. Very caring people.

My Mom is here in memory care, I cannot say enough accolades about this location…read more The staff is phenomenal, they are providing superior care. I toured several facilities and this was by far the best. I would not hesitate to recommend this location.

I first went here when I had knee surgery. I needed a place close to home while I was recovering…read moreand intended on transferring to a larger place in Chicago once I was back at work. After my first appointment I knew I wanted to complete all 4-6 months of PT here. Debbie and Dan are 2 really great physical therapists. They realize it's important for me to recover range of motion quickly so they pushed me just the right amount. When I was recovering faster than expected they picked up the pace so I was constantly challenged and progressing. The staff is very friendly and they are flexible in scheduling appointments. It is a small practice (Dan also has an office in Manteno) that prioritizes patient satisfaction. Everyone here is stellar! Also had no troubles with insurance at all. I would absolutely go here again if necessary, although I'm certainly hoping I don't get hurt this severe any time soon.

he staff (Darlene at check-in and Kyle in physical therapy) come across as friendly and very…read morehelpful. They were very helpful in "working" with my schedule of availability, explained in detail what I was doing and what I would be doing and their goals for me. I would highly recommend them for the apparent quality of the operation and because it's locally owned and operated - you are supporting the local economy 100%. Update 8/28/2025. Had right shoulder collarbone surgery in the spring, and came here after I got out of the cast. Pretty happy. Staff Brenda, Dan, Barb are very professional and user-friendly. I have seen significant improvements in my right shoulder/arm, and I've lost some weight to boot (couldn't move around much with the cast on). Highly recommend. :)

VA won't ok my going there, but the once they did I got better care there then anyplace I've been.read more

My experience with Ignite Medical Resort Dyer was extremely disappointing and concerning. Based on…read morewhat I observed during my loved one's stay, I believe the facility falls far short of the standard of care and professionalism that its name suggests. On the very first day of admission, there was a cloth chair in my loved one's room that appeared to have dried human waste on the armrest. I immediately brought this to the attention of the staff. After investigating, I was assured that the chair would be removed right away. However, three days later, the chair remained in the room. Throughout the stay, the level of care, responsiveness, and bedside manner displayed by many of the nursing and CNA staff was unacceptable. The facility appeared to be understaffed, and there was a noticeable lack of urgency when patients required assistance. On numerous occasions, we used the call button to request help for my loved one. Not once did a nurse or CNA respond to the call button in a timely manner. Each time, a family member had to physically walk to the nurses' station to request assistance before anyone responded. My loved one shared a room with another patient, and I frequently overheard that patient calling out for help. She could often be heard moaning, groaning, and asking for assistance for extended periods. When staff eventually entered the room, I was shocked to hear them scold the patient, telling her that she was "always calling" and that she "didn't want anything." Witnessing this interaction was deeply troubling and demonstrated a lack of compassion and respect for a vulnerable resident. Another concern was the apparent lack of engagement with residents. Many elderly patients spent entire days sitting near the nurses' station with little to no interaction from staff. They appeared isolated, disengaged, and unhappy. The most disturbing issue occurred when I noticed what initially appeared to be clumps of dirt or lint along the wall behind my loved one's bed. Upon closer inspection, I discovered that the area was covered with hundreds, if not thousands, of ants crawling along the wall and throughout the room. I immediately reported the issue to staff. One CNA responded by saying, "Well, I just got here." A nurse then acknowledged that she had already informed the day aide about the ant problem. This indicated that staff were already aware of the infestation, yet no action had been taken to resolve it or relocate the patient. When I expressed my concern and disgust regarding the situation, the nurse rolled her eyes and told me that I should contact maintenance about the ants. I found this response unprofessional and inappropriate, especially given that the issue involved patient health, safety, and sanitation. My final negative interaction occurred during the discharge process. The nurse manager reviewed my loved one's discharge instructions and medications. When I asked questions regarding follow-up medications, I was met with visible irritation and an unwelcoming attitude, as though asking questions about my loved one's care was an inconvenience. I strongly believe the facility should reevaluate its hiring practices, staff training, accountability measures, cleanliness standards, and responsiveness to patient concerns. Patients and families deserve compassionate care, professional communication, and a clean, safe environment. The one positive aspect of our experience was the therapy department. I did observe meaningful improvement in my loved one's therapy progress, and the therapy staff appeared dedicated to their work. They were the bright spot in an otherwise disappointing experience. I was relieved when my loved one was discharged from Ignite Medical Resort Dyer. Based on my experience, I would not choose this facility again. I encourage families with loved ones in nursing homes or rehabilitation facilities to visit frequently and remain actively involved in their care. Photos and videos documenting the ant infestation are below.

DO NOT SEND UOUR LIVED ONES HERE…read more Pretty sure they are a big reason my dad passed away way sooner than he should have. They are not set up to take care of sick patients. The person in charge of nutrition didn't even know what meds my dad was on. He went downhill so fast there that we said we were calling 911. They ended up doing bloodwork and sending him after we said that. Got to the hospital and it turns out none of the bloodwork they sent was his. I'm pretty sure they fudged it just to get him out of there so they weren't liable.