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    BrightStar Care

    5.0 (1 review)
    Open Open 24 hours

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    4 years ago

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    Porter Place Memory Care

    Porter Place Memory Care

    2.8(11 reviews)
    1.7 mi

    Recently visited a friends mom at this facility. Everyone was very welcoming. It was very clean and…read moreappears to be very organized. The caregivers were sweet and monitoring everyone I could see. We played bingo as another group played table volleyball. My friends mom is very happy there and spent a lot of our time together telling me about the food. She raved about her lunch of chicken with a champagne sauce. It made me feel so good to see her so happy and taken care of. I only hope that when I need a facility I end up here, I want to play more bingo!

    Below you will see my previous review of Porter Place before Tamika, Laporsha and Charli left…read more Since their departure, this place has turned to garbage. I loved this place for my mom before. She had exceptional care from so many and all management and staff knew her and me. Now you walk in and it's like night and day. There are still some phenomenal staff who should not go unappreciated (Bre, Porcha, Dell, Mercedes, Alexis, Dawn, Tamika, Mariah, Kiana, Keesha, Aneidra, Jomiece, Brittany, John - spelling could be wrong and I apologize). These people will go above and beyond. As far as the others - it's a paycheck and their behavior shows that. They don't care about the residents or the family members. My Mom was on hospice and her final days there were miserable for her and me. I spent day and night to be with her. The lack of compassion and humanity is overwhelming. The lack of professionalism is mind blowing. "Attitude reflects leadership" and let me tell you from personal experience, it shows! I would never recommend this place to anyone and it's heartbreaking because this place used to be a place of peace for me, knowing my Mom was so well taken care of. It changed. It showed. I hope they learn from this and make the appropriate changes for the resident's sake and their families. Original post...how things changed..... Where do I begin on how incredible this place is. My Mom started to decline and I had to make a tough decision on what to do next. I met with Kelly to go over options and tour the facility and attended a free support group for families at the facility. It was a perfect match from day one with Kelly, Brittany up front (now promoted), and meeting with Tamika during our in home assessment. I cannot say enough about Nurses Bri, Keesha and Aneidra. Porsha is a gold star who is always there; whether on a unit or up front. Dawn up front is my son's favorite person to see and she always has a special treat for him. Tori has gone out of her way to make my Mom comfortable on numerous occasions and Danielle (god love her) always ensures my Mom's room is clean and picked up. Those not named are such as special as the others but I'd be writing all day. If you're looking for a place where staff truly care - this is it. Also, Laporsha - thank you for stepping up into your head role. You're killin it!

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    Porter Place Memory Care
    Porter Place Memory Care
    Porter Place Memory Care

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    Rakesh Chugh, MD

    Rakesh Chugh, MD

    5.0(1 review)
    1.9 mi

    Great doc! I highly recommend him for a PCP. He cares for your best interest and always listens to…read moreexactly what you need

    From the owner: Rakesh Chugh, MD provides urgent care and other medical services for adult patients at his private…read morepractice in Tinley Park, Illinois. Dr. Chugh takes pride in being able to offer patients high-quality, highly personalized care as a solo practitioner, along with continuity of care. Patients can count on being able to see him at his practice or the hospital for treatment. Dr. Chugh is dedicated to helping patients enjoy optimal physical well-being by ensuring that they receive exceptional care that goes beyond managing medical conditions or treating symptoms. He also provides patients with the tools they need for a long, healthy life, including nutritional advice. Dr. Chugh earned his medical degree from Dayanand Medical College and Hospital in Punjab, India in 1989. He then went on to gain experience and improve his skills and knowledge with an internship at University of Illinois Hospital the following year and a residency at St. Francis Hospital in Evanston, Illinois in 1993. In 2000, Dr. Chugh established his private practice in the Chicago Heights area, and he also lends his expertise to local hospitals by serving as medical director at Vitas Hospice Program 37 and Vitas Inpatient Hospice Unit. Dr. Chugh is a Board-certified physician with the American Board of Internal Medicine. His professional affiliations also include being a member of the American Medical Association and a member of the American College of Physicians-American Society of Internal Medicine...

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    Rakesh Chugh, MD - Rakesh Chugh, MD is a Internal Medicine serving Tinley Park, IL

    Rakesh Chugh, MD is a Internal Medicine serving Tinley Park, IL

    Rakesh Chugh, MD
    Rakesh Chugh, MD - Practice Logo

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    Pink Angels Home Caregivers - Thank you to everyone that attended the Pink Angels Summer Bash!

    Pink Angels Home Caregivers

    2.7(3 reviews)
    6.5 mi

    My experience was similar to Jim's review. Our mother moved in with us and we were trying to figure…read moreout her schedule and let Jackie - the owner - know we would need to adjust her schedule as we got things sorted out. She said that was not a problem and promised us that she was just a phone call away. We left that meeting very hopeful. We rarely could get her on the phone after that day and her scheduling team had a big issue following through with requests for a schedule change. I even emailed them a proposed schedule using the email on their website. They never got it and didn't know where my email went; they assumed it went directly to Jackie but weren't sure... When I did finally get ahold of Jackie (calling the number on the invoice) she promised us twice she'd get a schedule to us by the end of the day. She didn't. Nearly a week passed with us asking her a second time to provide an update -- again she promised she'd get back to us by EOD. She never did and never even contacted us to say she needed more time. It was just *silence.* When we let them know we were terminating our service, Jackie was defensive and confused. It was a truly wild experience. I'm giving them two stars because the person they did set us up with for a few days each week was good. She just didn't have bandwidth -- and I don't think Pink Angels is staffed to be anywhere as flexible or accommodating as they promised.

    If only it were possible to give lower than a one-star review. I don't know where to start; the…read moreservice was deplorably bad. My first clue should have been when the company owner, Jackie, showed up at our house driving a Maserati. At our first meeting, I was promised the moon and the stars; I was told the schedule is as flexible as I needed it; if I needed anything, Jackie is only a phone call or text away 24/7. After that meeting, I was never able to speak with Jackie again. Instead, she has a staff of family members who incompetently complete all of her work. When I would ask to talk with Jackie, I'd get the excuse that she was too busy or in a meeting. When returning my calls, they would consistently call my mom direct, which did nothing but confuse her; when I expressed my dissatisfaction with the service I was receiving, they canceled on me altogether with no notice at 4p on a Friday. I was left caring for my terminal mother until I could find another care provider. Palos Hospital's hospice service recommended Pink Angels, and I accepted their recommendation without question; well, lesson learned. I've reached out to the hospital to let them know about our experience and ensure they never recommend them again. We went with a company called Home Instead, and they were the most caring and compassionate people I've ever encountered. I wish I had gone with them in the first place.

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    Pink Angels Home Caregivers - This are some of the pink angels

    This are some of the pink angels

    Pink Angels Home Caregivers
    Pink Angels Home Caregivers - The owner always visiting .

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    The owner always visiting .

    BrightStar Care - homehealthcare - Updated June 2026

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