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    BrightStar Care

    5.0 (1 review)
    Open Open 24 hours

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    4 years ago

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    VITAS Healthcare

    VITAS Healthcare

    3.4(24 reviews)
    1.6 mi
    24/7 Availability
    Available by appointment

    Vitas is an unprofessional company in my opinion. We hired them to care for a patient who is…read moreparalyzed from the waist down. The CNA was hired to visit 2x a week prior to the time the daily caregiver arrives. The CNA was late or didn't show up at least 60% of the time. When she did, her excuses were ridiculous. When brought to her attention, her response was belligerent and argumentative. She was completely taking advantage of an elderly woman who cannot advocate for herself. All the while claiming to have been here, being paid to have done her job. After being told her services were no longer needed, she showed up with the RN assigned to the case as if she hadn't been told to no longer come. They both told false stories to try to cover for her. It was a very unpleasant experience for the patient and her caregivers. To blatantly ignore your termination and to lie as if your patient and her caregivers have some sort of mental deficit is unacceptable. When you have to hire hospice, I believe you think you'll be getting a compassionate person with morals, not a scammer trying to get paid for not doing a job. Trying to speak with anyone from the company is a nightmare also. They were contacted numerous times to address our concerns and never followed up on anything, from things as simple as proof of insurance to complaints about lack of care. The whole process of trying to speak to someone in charge is a nightmare. I wouldn't recommend this agency if you're expecting compassionate, reliable care.

    My husband was dying of ALS. They made him comfortable. The nurses were kind. He passed away in a…read morefew days. I love the bear idea.

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    VITAS Healthcare
    VITAS Healthcare
    VITAS Healthcare

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    Senior Living Experts - Lisa and Nancy at a holiday party at one of the communities we work with.

    Senior Living Experts

    5.0(15 reviews)
    32.6 mi

    I worked with Kerry at Senior Living Experts and her help made the process easy to navigate. We…read moreneeded to find an assisted living community for my father-in-law. Kerry asked a lot of questions to help narrow down our options. She recommended several places to help us determine what size/feel would work best for our situation. Kerry set up the appointments for our tours and checked with us to get feedback. Our timeline for moving needed to happen sooner than we thought, and Kerry helped keep us on track. My father-in-law is happy with his new home and we appreciate Kerry's help.

    Several months ago I'd grown increasingly worried about my mom's safety at home. The day we were to…read morediscuss assisted living with her doctor, I found myself calling 911 and sending her to the hospital for what would be 51 days, sepsis, 2 surgeries & 2 rehab stints. Having her return home was no longer an option; which led me to quickly get to up to speed on senior living options,mostly on my own. I found her a place & moved her in all before her release. While I ensured her safety, I second guessed my decisions as she vocally struggled to adjust; it was a lot of change particularly for someone who rarely left her home. Almost 6 months in, a different set of doubts & worries took over. Did I make the right call, could she live somewhere more affordable, would she outlive her money, etc. I don't even recall what search term led me to Senior Living Experts, but I'm grateful. Rebecca listened to my story and made me feel less alone. She thought where my mom was at was the best option in terms of cost, desired location and care needs addressed, but would do the research and circle back. We also discussed the care she received currently and provided a few suggestions. As promised, Rebecca followed up and confirmed her initial assessment. Yes, I'll still worry about her finances, but I now have a better understanding of the landscape and what comes should her care needs increase. If I had a do over, I would have started with Senior Living Experts, they are amazing!

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    Senior Living Experts - We added this because it is AWESOME.

    We added this because it is AWESOME.

    Senior Living Experts - Kerry loved this apartment so much she wanted to move right in!  We go on the tours with you!

    Kerry loved this apartment so much she wanted to move right in! We go on the tours with you!

    Senior Living Experts - Kerry with not only and elder care resource, but also a daughter who we helped find a great place for her own mom!

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    Kerry with not only and elder care resource, but also a daughter who we helped find a great place for her own mom!

    Heartland Hospice - Our best friend & dearest mother. Georgia

    Heartland Hospice

    4.2(5 reviews)
    2.5 mi

    We, my brother and I were sincerely impressed and great full for Heartland's kind & attentive…read morepersonnel. Each individual who traveled to H.R. Manor Nursing facility gave 100% of genuine care for our mother up until her last living breath on Dec 25th. 2019 We highly recommend Heartland's professional caring team of dedicated individuals.They also located a Chaplin for us, as to deliver "Last Rights" on Dec 24th. Then on Dec. 25th, Rita with Heartland joined us to comfort us and our mom as she transitioned to heaven. Heartland gave us peace of mind during their duration of service, sporadically for quite some time. We thank you kindly with praise. "we love you moms" Jim & David Harbin

    Like the other reviews, I cannot say enough about the wonderful support we were given by this…read morecompany. Several hours after our call, Christine was at our house to find out more about our situation. Just after midnight that same day, multiple pieces of equipment were delivered to our home and we were trained to use them by the delivery fellow. In the days following, we were visited by several other staff, including Kim who made an 'SOS' call to our house at 6am one morning when I panicked. Unfortunately, she also came over the next morning at 5am after our dad passed. She then interfaced with the funeral home and relieved us of that. So, Kim was the 'hero' for us, but the entire company offered great support and compassion. Thanks to all of you!!! Daughter of Jim D.

    BrightStar Care - homehealthcare - Updated August 2026

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