Unprofessional and Discriminatory Service…read more I recently had a highly unpleasant experience at Rite Aid located on Visalia road in Exeter on 7/10/24. I am prescribed a controlled substance by my doctor, a psychiatrist based in California, and they even spoke directly with the pharmacist. Despite this, the pharmacist refused to fill my prescription, citing no valid reason and instead, suggested that I take my prescription to CVS. This encounter felt discriminatory and unprofessional. The pharmacist's demeanor was dismissive and condescending, and it was evident that they were on a power trip rather than adhering to any legitimate policy. As a patient, I rely on timely access to my psychiatric medication, and being treated this way is both frustrating and unacceptable. I hope Rite Aid addresses this issue and ensures their pharmacists provide respectful and professional service to ALL patients. I'll be filling a formal complaint against Ray/ Rite Aid with the California board of Pharmacy and the DEA. I urge others to do the same. After reading previous reviews, Ray requesting customers "return/exchange" meds is a violation of both federal and state regulations. Not sure what happens with pharmacist Ray's drug refusal and take back programs, but he is clearly not a federal marshal or employee of the DEA. *Also as an update for Audrey the CS bot below, I did call rite aid immediately and requested a follow up. Shocking but, I've not heard back. *

Went In for my booster shot. Store Employees very,very unfriendly…read more Waited around while the very unfriendly Pharmacist prepared my Booster. She was as dry as a piece of burnt toast. Robotic questions. No caring in her voice or attitude. The gal who gave me my booster was so unfriendly, cut, dry, no personal skills whatsoever , these employees should be reprimanded or go work in a factory where you need zero people skills.... ...no hello from front register gal either. Just " do you know how to use our "self check out?" Hopefully, a District Manager sees this and talks with store manager. Shame on this store, there are other stores I Can do business with.

I love this pharmacy. The staff is always friendly, kind and helpful. And if you have multiple…read moremedications, make sure you speak to the pharmacist about their special packaging which makes it easier to keep track of your pills, which ones you take and at what time.

Professional and they strive to now their patients. Love it that they delivery. I was also able to…read moreget my adult vaccines, flu , COVID19 , Pneumonia vaccine and the RSV vaccine

Always great service and friendly! Love us a small town business and this one doesn't disappoint.read more

I transferred over here a few months ago because my pharmacy has unexpectedly shut down. I figured…read moreit would be a similar type of small town friendly pharmacy with great customer service. Not the case as all. I feel like an outcast and every time I go in to pick up my prescription, it seems like no one is available to help and that they are always busy, however the "busy" is just pacing back and forth making it look like they are doing something. They will walk right up to the counter just to make sure they ignore you. They are definitely not short staff. No one greets you in any aspect and are not friendly at all. Even the pharmacist looks at you as if they are judging you. And their technology is so out of date it is ridiculous. I will definitely be looking for a new pharmacist. This definitely does not have the small town of Exeter friendliness that I am used to.

(store hours at bottom of review.)…read more The store has improved greatly over the last few months. Whether it's pet toys, over the counter medicine, home goods, or some new snacks I haven't tried yet. I find what I want or need majority of the time. Some items are difficult to keep in stock due to supply and demand or recalls, but the store has good people working there. Always willing to assist and make things as easy as possible to find. Store hours: Mon-Saturday 9am-9pm Sundays 9am-8pm Pharmacy hours: Mon-Friday 9am-8pm Saturday 10am-6pm Sunday 10am-5pm

I seriously doubt CVS is a major destination for anyone outside of Prather. And for the folks of…read morethis small mountain community, it's a necessary part of modern living. They have a large selection of candy, treats, and in my case OTC allergy meds. It's laid out similarly to every other CVS. It's clean, friendly, and reasonably priced. The location is convenient as it's in the center of town. But then again, with a town this small, everything is in the center.

7-23-26 Had Root Canal and needed to get Antibiotics. Medicare was suppose to pay and got info for…read moreCVS twice but codes would not go thru. Called Medicare and they said just have CVS call and can override it. CVS Said NO JUST PAY FOR MEDS AND GET REIMBURSED BY MEDICARE so I did. Medicare said will reimburse but CVS COULD HAVE JUST CALLED THEM TO OVERRIDE. Went to get meds and girl who waited on me was so STRESSED OUT I SUGGESTED TO TAKE A BREAK but she just smirked and continued. I KNOW CUSTOMER SERVICE AND GOT EMPLOYEE OF THE YEAR IN 2006 IN A CORPORATION. She was a little RUDE. Been customer since 2000 and had to change review to 1 star. Never got bad service until now

First of all, you can never get them on the phone. They promised to call you back in an hour and…read morenever do. Now they've put my prescription away and after waiting 20 minutes in line I get to wait in a second line because I was in the pick up where I thought my prescriptions were but no they put one away and now I get to wait in the drop off line for them to then tell me that they're gonna have to fill the prescription. I'm gonna have to wait another half hour to an hour in Visalia while they fill my prescription cause I live 40 miles away. Would you recommend this place to anybody? Yeah I didn't think so.

I've been w/Medex pharmacy for 6yrs,I never had issues til today. Brought my new insurance for 2026…read moreScan, to Emad an he said not a problem !! However it was a problem, bcuz he is not part of the insurance plan after confirming i was little surprised my bill was $466 for my prescriptions. So I had to make a hard decision to go to Costco where my copays are 0.. so I went into pick up 2 last prescriptions I was told by Marcelo that if Costco won't fill i can't CAN NOT return to MedEx.that's horrible! If my stuff was covered i wouldn't be doing this. I've brought soooooo much money an business to Emad only to be treated horrible when I left.!!​ Emad said he would have no problem with my new insurance..before I left Marcelo said he wouldn't transfer on Monday although Costco called an faxed friday Jan 23 Costco did request for my transfer yet MedEx said they never received anything . So now I have to wait about a week to get all my important medications. This is incredible sad .!!

MedEX Pharmacy in Hanford, Ca are the BEST in town. I've had a few different pharmacy's in town…read morebut they were always so careless about helping their patients. MedEx is always on point with filling and ordering anything that is needed for me and my family. They are so helpful and caring for our needs. Pharmacy Techs and Pharmacists always strive to make sure their patients needs ALWAYS come first. Specially Emad the pharmacist, he trains all his Pharmacy Staff to be knowledgeable and caring about everything thats needed to help have their patients prescriptions filled on time. If anything goes wrong (which is VERY rare!!!!) he will do anything in his power to make it right. I wish more pharmacies would strive to be like them. I want them to know we APPRECIATE, TRUST and VALUE what they do for us everyday! Thank you so MUCH, Family Carrillo

Great place, great people - totally beats the hell out of corporate pharmacies like CVS.read more

Best Pharmacy in town. Friendly and great communication. Never disappoints. Don't dread going…read morethere at all.