Again Nicoll, all lies. You called me early in the groom because you bathed him, he pooped, you bathed him, he pooped, you bathed him, he peed, you called and said I'm afraid to groom him, I'm afraid he's going to die of a heart attack! Your exact words. I told you that it's normal for him to poop when he's unhappy. He does it every time he goes to the vet. I also brought you outside on the Saturday before the visit to show you his last groomer couldn't do his face, I explicitly told you he doesn't like his face touched considering he had cataract surgery in July. You completely understood that and I felt confident you could handle it, but apparently not. My dog has never been flagged for being aggressive near his face or feet until this. Yes, my vet did tell me he had trouble with checking his teeth but maybe rocky had had enough considering the morning he had. He has been seeing an eye specialist since last December and they do all kinds of eye poking and prodding, strips, drops and never muzzled! He's a 16 lb dog you didn't groom! You didn't even clips his nails. The vet did! And you did not cut around his feet, I have pictures of before and after if you ever want to see them. read more