Do not rent from this company. They lied about construction being done, I called 3 times before…read morebooking. We showed up to a construction site on the beach. The manager said they don't know when projects are going to be finished. We had debris falling on us from the roof and loud hammering and chain sawing all week. Manager said he is not responsible for anything. I paid $5800 and he offered me a $100 refund. HORRIBLE CUSTOMER SERVICE AND VACATION MANAGEMENT.

Hilton Head Properties R&R was wonderful to work with from start to finish and gave clear…read moreinstructions every step of the way to make our first vacation in 6 years a breeze, especially when traveling with 2 young children and 4 seniors! Their communication, promptness of service, and personal attention to detail were wonderful. We had the pleasure of working with them for our first trip to HHI as a family. We were there celebrating our 10-year wedding anniversary. HHPRR made sure that I had everything I needed prior to arrival as well as on-site. We encountered some unforeseen circumstances, but the team was quick to help and make sure everything was taken care of immediately. Thanks to the wonderful communication and responsiveness, we will be returning to HHI for future family trips!

They were awesome! We called to see if we could get in the property earlier. We arrived early and…read moredid not want to wait five more hours to get in our room if it was ready (we have two boys- enough said!). The woman I spoke with was very nice and told us we could get in earlier than the normal 4 pm check in time- just give them 15 minutes... we were in by 1:45. Loved the place and staff was very nice. Also, - and this is a major plus!! my son left his retainer at our place and they were very helpful in getting it back. They had it and sent it back ($25 fee, but better than $400 for s new one!). We will definitely use them again!

House in need of a great deal of maintenance and needs to address safety concerns. Beach properties…read moreof Hilton Head appears to have many issues from past reviews that seem to reflect consistent reviews that this property has received similar feedback. Would not recommend.

Thank the Lord for Beaufort County Magistrate Court!…read more https://publicindex.sccourts.org/beaufort/publicindex/ Case Number: 2023CV0710400939 Following our July 22-29 Vacation, iTrip falsely accused my family of leaving a Fripp Island property "excessively dirty" and were wrongly charged $150. Knowing we were innocent of the allegations, we respectfully called and emailed iTrip. We were shown no compassion, understanding and especially zero compromise. Phone calls were not returned only emails stating that we were wrong. iTrip corporate was notified and took no action. As a result of our treatment, we took iTrip to small claims court and the judge ruled in our favor. If you vacation with iTrip, please take note of additional rules you will need to follow: 1) Vacuum and sweep floors. If you can't locate a vacuum or dustpan, notify iTrip in writing and save the evidence. 2) Zero Tolerance Trash Policy. Pick up every piece. E.g. For a 5 bedroom, 4 bathroom, 7 night stay for 12 people, 1 sock, 3 bottles, 2 caps and 1 cough drop wrapper is considered "excessive". 3) Remove any dead roaches that may have died during your stay. Pictures of dead roaches will be used as evidence against you. 4) Loading all dirty dishes and adding soap to the dishwasher does not count unless the dishwasher finishes its cycle. If the dishwasher does not complete the cycle (maintenance issue, power cycle, or you just did not enable the unit properly) you will be held responsible. Wait for swishing sounds is the advice we received. 5) Photograph all towels upon check-out. 6) Video entire rental upon checkout to guard against broken items after you vacate the property. Interesting facts I've learned: iTrip believes this is not personal, it is business iTrip believes their #1 priority is the owner of the home. We feel that vacation (especially when being falsely accused) is "personal". In my line of work, I genuinely care for my customers and always strive to satisfy them. When visiting the one and only, amazing Beaufort County, I would encourage you to consider other property management companies. Look for a company that shows equal care and attention to both home owners and visitors. We have vacationed in Fripp Island for over 10 years and have had nothing but wonderful experiences. Please don't let this review deter you from visiting Fripp! Although we won the case, I actually lost in this deal. While my excessive cleaning fee and court fees were returned, I will never be reimbursed for my travel expenses to court (Lexington to/from Beaufort), 4 hours of vacation and several hours of preparing for court. BUT, if this review helps just one family avoid what we've gone through, I'll consider it a win! Lastly, I really feel with proper coaching and willingness to receive constructive feedback, iTrip could learn from this and improve their consumer experience. Blessings to you and your family!

From the owner: ITrip Vacations South Carolina Sea Islands provides full service property management for your…read morevacation home. Our global marketing approach gets your property seen and booked. Our locally licensed property manager is the business owner and provides a boutique level of service

Jim at tybee cottages does a great job. Very informative and communicates quickly. Everything as…read moredescribed

Over many years, we've rented Kiawah properties through private owners or Pam Harrington, and this…read morewas our first experience using Beachwalker. Their customer service is great, from phone conversations, to picking up our keys in the office, to the friendly technician that they sent over promptly when we had an issue with one of the lights in the cottage not functioning properly. My dropping of two stars is something that I found unreasonable with their preparation for a 3-bedroom, 1-week house rental and only supplying a half-used roll of paper towels, 2 rolls of TP per bathroom, 2 single-use laundry detergents, and one miniature bottle of dish soap. Maybe a heads-up in the welcome documents about bringing additional supplies would've been appreciated. Armies of sugar ants invaded the kitchen on several occasions, but I've been coming to Kiawah long enough to know that insects and critters are just a normal siting, and as long as the roaches are slow-moving or one creepy leg away from the grave due to a decent pest treatment, I'm OK with that. I would give the owners of this cottage 5 stars for the decor, amenities, and well-stocked kitchen appliances, cookware and dishware, but it's not their responsibility to have their rental ready to go for vacationers, and I just feel that Beachwalker should've provided an adequate stash of supplies for a week's worth of a 3-bedroom place. Great week, great weather, and should we rent through Beachwalker again, I'll keep in mind to pack extra gear.

Very poor service. Do not rent from them. We are currently renting a home from them, we have called…read moremultiple times for minor issues or questions about the house & only get voice mail. We leave a message & they don't return our calls.

We arrived at the resort early so we just gave it a try to see if our room was ready and it was…read more Everyone working had a mask on and were behind plexiglass, there were also marked spots on the floor to keep people spaced. After checking in we went over to check in to do our presentation, yes it's 90 min and after the 90 if your not interested just say so and you get your gift and move on. Marriott gives out lots of money for people to listen. We received $250 this time and we can use it here at the resort or at many golf courses and restaurants. It's different at each resort and being an owner is not for everyone!!!

Nice properties but increasingly aggressive sales pressure to buy points, change plans or buy new…read moreproperties. Be very aware. They now get you to meet under false pretenses and outright lie. Told us we should meet to hear about a new plan. When we met said there is no new plan and we were misinformed.

We've rented MANY places throughout the years. This property, while adequate, is probably the…read moreleast desirable we've ever rented. We spoke to management-didn't complain- just made our issues known. They seemed surprised at our expectations. Here's what we experienced: The good: This condo is south facing and for good light and faces a lagoon with lots of wildlife action. Fun! There was new flooring. The beds were very comfy. The proximity to the Preserve is wonderful. Our disappointments include: 1. The outdoor grill was only unusable-corroded and rusty. Manager admitted it was only fit for the dumpster. A grill is advertised-we expected it. The deck is horribly warn with chipped paint. Very trashy looking, as were tall table and chairs. A bummer to have no usable deck furniture to enjoy the view. 2. When we rent on vacation, we cook. We enjoy it. The kitchen utensils and cookware were ancient. Warped pans with Teflon heavily scratched. The 1980 dishware had chips and scratches. 20 dull knives, no measuring cups, pizza cutters, Tupperware. 3. The bathrooms were partly remodeled but only 1 unusable shower due to trickling water pressure and the sinks and toilets were older and not well maintained. 4. The curtains had holes/ripped. 5. There was not one instruction in the house for anything. Took us 2 days to figure out the TV setup. Overall the place was mostly clean but definitely not well maintained. The price we paid was reasonable and is the only reason we didn't demand compensation for the significant shortcomings.

We had a wonderful stay at our unit in Courtside!!! The place had everything we needed for a…read morecomfortable and relaxing trip. The kitchen was well stocked, the beds were comfortable and the location couldn't have been better!!! This condo truly felt like a home away from home. We are already looking forward to coming back next year. Thank you Seashore Vacations for a perfect week!

We really enjoyed our mini vacation stay at #11 13th Street. It was everything a beach house…read moreshould be. It was a very warm and comfortable home. We loved the rustic and beach atmosphere that this home offered. While some enjoyed laying in the hammock, others playing cards at the tables inside and outside. We all enjoyed the beach and appreciated that is was a 200 feet walk to go play. Our group was mixed with some from WA, some from NV, and other native to GA., true to say we all greatly enjoyed our stay. As we arrived and we're settling in, a staff member from the office stopped in to drop off a pan, it was requested from two of seniors of our group, to have a bath mat for the shower. They were concerned about slipping. The staff went out and bought two new bath mats and dropped them off at the beach house. It was most appreciated and will be part of why we will return. Because we were so relaxed and enjoying our stay, we forgot our day to check out. The cleaning lady came by and we quickly jumped into action, with her, to help clean up. Kathy was the most, sincere, friendly person and made us feel good about forgetting about check out . We completely appreciated her understanding and friendly attitude. Tybee Vacation Rentals is very blessed to have her as one of their employees. She is a true GEM. In short, if you want super fancy, this may not be for you, but if you truly appreciate what a real beach is, if you truly appreciate what it is to relax, this is the perfect home for you to stay. It is with little regret, that I did not take pictures. But, my thoughts were focused spending quality time with family. But I will share a little beach time with you.

This review is about 3 17th st, South Beach ocean condos- unit 7…read more I am writing this review in full honesty, as the place was not exactly what I had expected. To start, the reviews said good things, only bad thing was that the beds were "not good." I thought, how bad could they REALLY be ? Now. When i tell you these beds were bad, that is solely an understatement. The pullout couch bed is probably equivalent to sleeping on concrete. There are weird bumps in it, and the mattress is about a half inch thick. However, the main bedroom, that bed was hard as bricks- but doable. I called twice, the tybee vacation rentals and they sent an EZ bed, sort of like a raised air mattress. Ok- turns out it was broken. Deflated throughout the night. Finally we called again, they sent another one no problem. I had to call for more sheets and a woman answered the phone laughing , and acted like I was inconveniencing her job. I said hello? is this tybee beach vacation rentals and she goes ya ? And demeaning told me the sheets would be over that they weren't done cleaning. Very rude and HORRIBLE customer service. No reason anyone should be answering the phone like that. So after the bed situation was figured out, we came to find dirty dishes in the cabinets. Ok- no problem, we just went out and bought plastic silverware and cups. We come back one night after dinner, and find that someone had parked in our spot. We waited outside for TWO HOURS! We had no where to park, called tybee vacation rentals, knocked on doors, and the police and tybee beach vacation rentals didn't seem to have a care in the world and told us we would "just have to wait until they come back." ARE YOU KIDDING! That's when we knew this place was a joke. They don't take anything serious. Lastly, I would just like to say that this place is absolutely not ADA accessible. There are three annoying flights of stairs to go up- no elevator and you have to lug everything up. There is a back door that swings open if it's not locked, and overall, the place was as nice as it was displayed to be. Place was older, furniture gross and run down. Not comfortable at all. Couldn't even sit outside because there is a wasp nest in one of the chairs. Overall, I would never book this place and , and for the price, absolutely not. The only good thing was how close we were to the beach. Nothing else. Don't book this place, spend a few hundred more and get a nicer place and a rental company that actually cares about how things are kept.

I lived in one of Tom's properties for over 2 years. He always resolved maintenance issues quickly…read more I was very happy to have him as a landlord.

From the owner: Mobley Rentals Inc. is a locally owned professional Property Management Company that has served the…read moreBeaufort, SC area for over 20 years. We run our company based on honesty, integrity, and ethical practices. We strive to give each client and each property the individual attention and care that they need.